Giving Hope. Improving Lives.

134 Pages·2015·20.45 MB·English

Singapore Totalisator Board
Annual Report 2014/15
Giving Hope.
Improving Lives.
Giving Hope.
Improving Lives. Members of Tote Board Family
Tote Board is committed to fund worthy causes
that improve the lives of Singaporeans, and
support initiatives for an inclusive society,
towards a better Singapore. Our dedication is
represented by a speech bubble comprising
individuals from all walks of life, whose lives have
been impacted and touched through our funds.
The speech bubble graphic
is applied across all pages of the
Tote Board Annual Report to narrate
the stories of our compelling vision of
“Giving Hope. Improving Lives.”.
06
Tote Board Annual Report 2014/15
Contents
02-03 About Tote Board
04-05 Foreword by the Chairman
06-07 Message from the Chief Executive
08-15 The Tote Board Family
Giving Hope. Improving Lives.
16 Corporate Governance
17-25 The Tote Board Family in FY2014
Major Initiatives
Responsible Gambling Initiatives
Corporate Social Responsibility
Awards and Accolades
26-69 Social Investment Report
Impactful Funding
Equitable Opportunities for Vulnerable Groups
Resilient Community
Enhanced Quality of Life
Building Capacity and Capability
Galvanising the Community for Worthy Causes
70-75 Financial Highlights
76-128 Financial Statements
About Tote Board
Established on 1 January 1988, Tote Board (Singapore
Totalisator Board) holds the legal right to operate:
• Horse racing and totalisator operations through its
agent and proprietary club, the Singapore Turf Club;
About
• 4D, TOTO, Singapore Sweep and sports betting
through its agent and wholly-owned subsidiary,
Tote Board Singapore Pools (Private) Limited
Tote Board also manages its grantmaking activities from
the gaming surpluses generated from the operations of
Singapore Pools and Singapore Turf Club; and the collection
of casino entry levy from the two integrated resorts in
Singapore.
02 Tote Board Annual Report 2014/15
A leading grantmaking organisation that channels
Our gaming revenues to give hope to and improve lives in our
community.
Vision
We manage our assets prudently, make social investments
and fund worthy causes to build a stronger community.
Our
We ensure that Singapore Pools and Singapore Turf Club
conduct their gaming operations professionaly and in a Mission
socially responsible manner.
Passion
We fulfl our responsibilities with dedication and pride
Respect
Our
We value our people, partners and those we help
Integrity
Values
We work with honesty, sincerity and transparency
Collaboration
We partner with our people and the community to achieve
our goals
Excellence
We conduct ourselves professionally and seek to do better
in our work
Tote Board Annual Report 2014/15 03
Foreword by
the Chairman
Tote Board and SG50 of the event where proceeds from have played in our nation building.
the sales were donated to various
It has been another meaningful
worthy social causes. Journey towards Impactful
year for Tote Board and the
Grantmaking
Tote Board family. 2015 marks
Tote Board also marked SG50
a signifcant milestone in our Tote Board has developed a set of
with various other contributions.
nation’s history as we celebrate desired high-level strategic outcomes
For the Care and Share @ SG50
50 years of nation building. We
Movement, a national fund-raising to identify and curate programmes the
commemorated SG50 with our
and volunteerism movement Board wants to fund, and understand
“Celebrate Singapore’s 50th led by Community Chest for the the impact brought about by the
Birthday with Tote Board Family” social service sector, Tote Board programmes. With an increasingly
event held on 4 June at the Kranji contributed $125 million last year complex social landscape, we will
racecourse where more than and another $125 million this continue to engage our partners and
7,000 people turned up. We year. This was in support of the stakeholders proactively to identify
hosted 450 benefciaries from 24 government’s decision to double and support strategic initiatives
charity and community groups to the matching grant from $250 that fulfl the desired outcomes.
enjoy a night of fun-flled activities million to $500 million. This will go An example is our “Tote Board-
and performances. Members of towards enhancing the capability Enabling Lives Initiative”, a $30
the public, both young and old, and capacity building of the social million programme launched last
soaked in the carnival atmosphere service sector and supporting October, aimed towards bringing the
at the unique location. True to social services to meet rising community together and enabling
Tote Board’s mission, the spirit of needs. We also contributed $25 cross-sector collaboration to create
giving back to society was also very million towards the SG50 Seniors meaningful social impact for
much alive even as we celebrated. Package to show appreciation to persons with disabilities and their
A charity bazaar was a key feature our seniors for the key part they caregivers. Overall, we continued
04 Tote Board Annual Report 2014/15
our exploration in seeking out new beyond stipulated standards and achieve its mission. We welcome
and improved funding approaches, expectations. Mr Lim Joo Boon as the new
with a greater customer-centric Chairman from 1 April 2015. Mr
focus and emphasis on outcome The Group continues to be active on Lim is no stranger to the Tote Board
and impact measurement. the Corporate Social Responsibility family, having previously served as
front. Singapore Pools raised $1.4 Executive Director of Tote Board
Tote Board Group – Responsible million for two initiatives – River and Director of Board of Singapore
Gambling and Corporate Social With A Heart and Football With Pools. I am confdent that Mr Lim
Responsibility A Heart. It also encourages staff will steer and guide Singapore Turf
volunteerism with its signature Club in its journey ahead amidst the
Beyond grantmaking, we continue
iShine – Staff Community changing operating landscape in
our journey of harnessing synergies
Programme, where staff volunteers horse-racing.
and leveraging strengths of the
go out to bring cheer to the sick
Tote Board Group. One area
elderly, help disadvantaged Last but not least, I would like to
which the Group has always been
children and organise fund-raising register my gratitude to Mr Tan Soo
advocating is responsible gambling.
activities. Singapore Turf Club Nan, who retired on 31 December
Both Singapore Pools and Singapore
contributed to the refurbishment 2014 after serving 12 years as Chief
Turf Club have established
of two physiotherapy gyms of Executive Offcer of Singapore
responsible gambling measures
the Thye Hua Kwan (THK) Early Pools. Soo Nan played a pivotal role
and programmes, and are active
Intervention Programme for Infants in the positioning of Singapore Pools
participants in the Responsible
and Children Centre @ Woodlands as a safe legal gaming operator
Gambling Forum, an industry-
that help children with mobility with strong responsible gambling
community forum established
issues develop better motor skills, practices, and was also instrumental
in 2013 to enhance responsible
as well as hosting benefciaries in encouraging and deepening staff
gambling practices across all forms
and families of the THK Centre on volunteerism as a form of giving
of gambling in Singapore.
non-race days. back to society. Soo Nan handed
over the reins to Mr Seah Chin
Responsible gambling will continue
Leadership Renewal Siong, who served as Deputy Chief
to remain top of our mind going
Executive of Singapore Pools for
forward. Indeed, one of the key tenets We have also experienced several
two years. I wish Soo Nan a happy
of Tote Board’s mission is to ensure leadership renewals at the Board and
retirement and every success in his
that Singapore Pools and Singapore Management levels of the Tote Board
future endeavours, and welcome
Turf Club continue to conduct their family over the past year.
Chin Siong to the Tote Board family.
gaming operations in a professional I would like to express my deep
and socially responsible manner. appreciation for the contributions
Looking Forward
This is a widely shared belief and of Mr Ng Wai Choong, who served
as Board Member and Member of The future continues to hold
commitment within the Group. The
the Investment Committee from many uncertainties for our nation.
passing of the Remote Gambling
1 April 2007 to 31 March 2015, and On one hand, this poses new
Act in October last year signifed
BG Chia Choon Hoong, who served challenges but on the other hand,
the Singapore government’s efforts
as Board Member and Member the challenges throw up many
in countering illegal gambling.
of the Audit Committee from great opportunities for Tote Board
Singapore Pools and Singapore
1 January 2013 to 31 December to continue to make a positive
Turf Club, as professional and
2014. We welcome two new Board impact on the lives of our fellow
responsible gambling operators,
Members, BG Desmond Tan Kok Singaporeans through our grants.
are fully committed to continue to
Ming from 1 January 2015 and Mr We remain strongly committed to
provide a safe, legal platform with
Yee Ping Yi from 1 April 2015. I am that cause. I am confdent that with
strong social safeguards for gaming
confdent that both BG Tan and Mr the passion and shared belief of
activities, whether in the terrestrial
Yee will bring fresh and insightful all our staff within Tote Board and
world or remotely. Beyond systems
perspectives to the Board. also the broader Tote Board family,
and processes, the Group continues
we can rise to the challenge and
to strive towards having responsible
I would also like to express my continue to make a difference in
gambling deeply ingrained in our heartfelt thanks to Mr Tan Guong giving hope to and improving lives
organisational culture and the Ching for his contributions as of our people. I would also like to
psyche of all our people, from Chairman of Singapore Turf Club express my appreciation to all the
top management down to each Management Committee for seven staff of the Tote Board family and
and every frontline staff. We years, up to 31 March 2015. Mr look forward to their continuing
embrace the spirit underpinning Tan was instrumental in steering contributions over the coming
responsible gambling and aim to go and guiding Singapore Turf Club to year.
05
Tote Board Annual Report 2014/15
Message from
the Chief Executive
Highlights of Donations in FY2014 @ SG50 Movement, the Board more inclusive society. We have
also contributed $25 million to taken a collaborative approach
In FY2014, we approved a
the SG50 Seniors Package, in and encourage volunteer
total of $530 million in grants
recognition of the contributions welfare organisations, social
and disbursed $542 million,
from our seniors and to encourage enterprises, research institutes
an increase of 12% and 37%
them to stay active and healthy. and organisations to join forces to
respectively as compared to
develop new ideas and to scale-
FY2013. The increases were the
Tote Board aims to be a more up existing programmes through
result of working collaboratively
impactful funder. After a detailed competitive grant calls.
with our partners to support a
study of the needs of the social
wide range of worthy projects in
service sector, Tote Board, together In May 2015, President Tony Tan
Arts, Community Development,
with our partners SG Enable Keng Yam launched the Singapore
Education, Health, Social Service
and Sports, fulflling our vision of and National Council of Social Centre for Social Enterprises
giving hope to and improving the Services, launched the Tote Board- (raiSE) – a dedicated one-stop
lives of Singaporeans. Enabling Lives Initiative in October resource centre to catalyse
2014. This strategic initiative aims the development of the social
In support of Singapore’s golden to uplift the lives of persons with enterprise sector. Tote Board is
jubilee celebrations, we increased disabilities (PwDs), in line with pleased to be part of this important
our support for community events the Board’s desired outcome to endeavour by integrating SE Hub
such as Marina Bay Countdown, create Equitable Opportunities for with raiSE, with an additional
Chingay Parade and National Vulnerable Groups, by addressing fnancial contribution. SE Hub was
Day Parade so that even more gap areas such as caregiver support founded by Tote Board in 2011 as
Singaporeans could celebrate and improving accessibility, with our pioneering effort to nurture
Singapore’s 50th birthday. Besides the long term hope of helping and support social enterprises in
contributing an additional $125 PwDs integrate seamlessly into the Singapore. By pooling resources
million to the Care and Share community, paving the way for a together, we believe that raiSE will
06 Tote Board Annual Report 2014/15
be able to create a greater impact in set of desired outcomes to serve practices and develop innovative
helping social enterprises achieve as a guide for our future funding solutions.
their social outcomes. priorities, with the aim of generating
greater and lasting impact through The Next Few Years
Another highlight was the Board’s our grants. To understand how well
We are studying how the Board
commitment of $98.5 million we were serving our customers,
can do more in building the
towards the next tranche of funding we initiated our frst ever grantee
capacity and capability (C&C)
for the Tote Board Community perception survey, which involved
of non-proft organisations and
Healthcare Fund (TBCHF) from more than 400 grantees, to
social enterprises. This is an area
FY2015 to FY2019, after a joint understand their satisfaction levels
of pressing need that emerged from
review with the Ministry of Health in relation to the grant application
our conversations with stakeholders
and the Agency for Integrated Care. process and engagement with our
and partners, as well as from our
TBCHF will continue to focus staff. We are grateful to those who
ground knowledge in working
on building the capacity of the participated in the survey and
with our grantees. Whilst we have
intermediate and long-term care gave us constructive feedback.
already implemented various C&C
sector and implementing care co- Our partners have generally
programmes in this area, such as
ordination and case management expressed a desire for Tote Board
the Tote Board Social Innovation
initiatives to smoothen the to be more deeply engaged in
Research Fund and the Tote Board
transition from hospital to home for the grantmaking process. 68%
Scholarship Programme to build
seniors and caregivers. of the grantees have a positive
leadership capabilities, certainly
perception of Tote Board, and in
much more can be done in areas
In 2014, the Board approved a new dealing with Tote Board’s staff,
such as funding to help non-proft
tranche of Arts Grant, amounting professionalism and courtesy were
organisations hire professional
to $24 million, for all primary, attributes that received the highest
staff, funding for impact assessment
secondary schools, junior colleges, rating. We were also encouraged
and research, as well as promoting
centralised institutes, Institutes of that 79% of the grantees clearly
knowledge sharing and adoption of
Technical Education as well as expressed demand for grants
best practices.
special schools. Started in 1994, the supporting innovative ideas,
Board’s continued funding of the something which we have always
We will continue to leverage and
Arts Grant provided the opportunity been keen to do. We will review
build on the strengths of the entire
for all students, regardless of feedback in the various areas in
Tote Board Group, which includes
their fnancial background, to be the survey and strive to strengthen
Singapore Pools and Singapore
exposed to the arts through a 3E our engagement with the grantees,
Turf Club, to move towards closer
approach – Exposure, Experience be more customer-centric and
integration and collaboration. We
and Excursion. The Board’s wish achieve an overall positive
will be embarking on a project to
is for each child, regardless of experience for more grantees.
enhance the brand positioning of
their physical abilities, to be
Tote Board Group, to gain greater
empowered by the arts to become By end 2015, we will implement
public mindshare on the awareness
confdent, articulate and creative a case management system
of the contributions being made by
adults. We have also renewed which will facilitate electronic
the Group.
our funding for Esplanade’s submissions by grantees and
community art programmes, which provide real-time status updates
Conclusion
has been delivering high quality on grant applications.
and affordable programmes for FY2014 has been a fruitful and
the general public. The funding Tote Board Group Synergies gratifying year for all of us in
renewal is for an average of $20 Tote Board. We have made good
We have also started a process to
million annually over the next fve progress in grant management
enable members of the Tote Board
years. transformation, to move towards
Group to leverage on one another
becoming a valued, collaborative
and reap synergies for greater
Improvements in Grant and customer-centric grantmaker.
effciency. There are common
Management I am glad to work with a team of
areas in human resource, fnance,
passionate staff, who are committed
In 2014, we embarked on a corporate communications and
to go that extra mile to make things
series of conversations with our regulatory matters where closer
happen, as we strive to achieve our
key stakeholders and partners, to collaboration can lead to better
vision of “Giving Hope. Improving
garner inputs and ideas that could outcomes and effectiveness.
Lives.”.
help shape and refne our future We will also build communities
grantmaking strategies. With these of practice in these common
valuable insights, we articulated a functional areas to exchange best
07
Tote Board Annual Report 2014/15
The Tote Board Family
Funds are channelled
to worthy social causes towards
“Giving Hope. Improving Lives.”
Gaming surplus from 4D, Gaming surplus from
TOTO, Singapore Sweep wagering conducted on
and sports betting horse racing activities
Collections from
casino entry levy
08 Tote Board Annual Report 2014/15