Get Wise to Your Advisor How to Reach Your Investment Goals Without Getting Ripped Off Steven D. Lockshin Coverimage:iStockphoto/DavidFranklin Coverdesign:PaulMcCarthy Copyright©2013byStevenD.Lockshin.Allrightsreserved. PublishedbyJohnWiley&Sons,Inc.,Hoboken,NewJersey. PublishedsimultaneouslyinCanada. Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmitted inanyformorbyanymeans,electronic,mechanical,photocopying,recording,scanning, orotherwise,exceptaspermittedunderSection107or108ofthe1976UnitedStates CopyrightAct,withouteitherthepriorwrittenpermissionofthePublisher,orauthorization throughpaymentoftheappropriateper-copyfeetotheCopyrightClearanceCenter,Inc., 222RosewoodDrive,Danvers,MA01923,(978)750-8400,fax(978)646-8600,oron theWebatwww.copyright.com.RequeststothePublisherforpermissionshouldbe addressedtothePermissionsDepartment,JohnWiley&Sons,Inc.,111RiverStreet, Hoboken,NJ07030,(201)748-6011,fax(201)748-6008,oronlineathttp://www.wiley .com/go/permissions. LimitofLiability/DisclaimerofWarranty:Whilethepublisherandauthorhaveused theirbesteffortsinpreparingthisbook,theymakenorepresentationsorwarrantieswith respecttotheaccuracyorcompletenessofthecontentsofthisbookandspecifically disclaimanyimpliedwarrantiesofmerchantabilityorfitnessforaparticularpurpose. Nowarrantymaybecreatedorextendedbysalesrepresentativesorwrittensalesmaterials. Theadviceandstrategiescontainedhereinmaynotbesuitableforyoursituation.You shouldconsultwithaprofessionalwhereappropriate.Neitherthepublishernorauthor shallbeliableforanylossofprofitoranyothercommercialdamages,includingbut notlimitedtospecial,incidental,consequential,orotherdamages. Forgeneralinformationonourotherproductsandservicesorfortechnicalsupport,please contactourCustomerCareDepartmentwithintheUnitedStatesat(800)762-2974, outsidetheUnitedStatesat(317)572-3993orfax(317)572-4002. Wileypublishesinavarietyofprintandelectronicformatsandbyprint-on-demand. Somematerialincludedwithstandardprintversionsofthisbookmaynotbeincludedin e-booksorinprint-on-demand.IfthisbookreferstomediasuchasaCDorDVDthat isnotincludedintheversionyoupurchased,youmaydownloadthismaterialat http://booksupport.wiley.com.FormoreinformationaboutWileyproducts, visitwww.wiley.com. LibraryofCongressCataloging-in-PublicationData: Lockshin,StevenD. Getwisetoyouradvisor:howtoreachyourinvestmentgoalswithoutgettingripped off/StevenD.Lockshin. pages cm Includesindex. ISBN978-1-118-70073-0(cloth);ISBN978-1-118-70069-3(ebk); ISBN978-1-118-69886-0(ebk) 1. Investmentadvisors. 2. Financialservicesindustry—Evaluation. 3. Investments. 4. Portfoliomanagement. 5. Finance,Personal. I. Title. HG4621.L54 2013 332.6—dc23 2013013314 PrintedintheUnitedStatesofAmerica 10 9 8 7 6 5 4 3 2 1 To my wife, Allison, my “true north” and the ultimate fiduciary in my life. Contents Preface ix Chapter 1 Is This Any Way to Choose an Advisor? 1 Bad Financial Medicine 3 A Murky Industry 7 “You Should Meet My Guy” 11 Key Points 17 Chapter 2 Wall Street’s Dirty Secrets 19 The More Things Change . . . 23 “You Don’t Understand . . .” 28 Misplaced Interests 33 v vi CONTENTS Brokers and Advisors 35 Wall Street Brokers versus Main Street Consumers 37 Peddling Products 39 Omission versus Commission 42 Key Points 45 Chapter 3 The Wall Street Whitewash 47 Image Is Everything 49 Shopping Shortcuts 52 Vegas Rules 59 Key Points 65 Chapter 4 Hold Your Nose: Other Advisor Options 67 Bank-Based Advisors 70 Private Banking and Trust Departments 72 Asset Managers 74 Insurance Salesmen 76 Fee-Only Planners 78 Other Options 79 Technology’s Triumph 81 Key Points 86 Chapter 5 The Case for Independent RIAs 89 The Trouble with Fee-Only Advisors 92 The Case for Independent RIAs 94 Buyer Beware 99 Contents vii Do All RIAs Live Up to Their Title? 102 Disorienting Disclosure 105 RIAs: A Good Place to Start 115 Key Points 115 Chapter 6 Our Lazy Brains: Why We’re So Bad at Choosing Advisors (and Investing Our Own Money) 117 The Gut versus the Mind 121 Salesmanship 101 125 What You See Is All There Is 128 My Advisor Is Handsome, So Why Am I Broke? 130 Why We Stink at Managing Our Own Money 136 Key Points 142 Chapter 7 How to Be Your Own Investment Advisor 145 Don’t Let Costs Mug Your Returns 156 How to Win the Game by Not Playing 163 Software-Powered Investing 179 Math First, Emotion Second 183 Why You (Probably) Still Need a Financial Advisor 184 Key Points 185 viii CONTENTS Chapter 8 Choosing an Advisor: Know What You Don’t Know 187 You Are the Family CEO 191 Core Principle: DUTY—Clients before Profits 193 Core Principle: SAFEGUARDS 198 Core Principle: PROFESSIONALISM 201 Decoding your Advisor’s Answers 205 After the Interview 215 Key Points 217 Chapter 9 Fees and Ice Cream: Baskin-Robbins Got It Right, Why Can’t We? 219 Chocolate and Vanilla 221 Baskin-Robbins 31 3 Flavors? 223 Key Pricing Ingredients (Building a Custom Sundae) 227 Chapter 10 Change the Game 231 Why Wait? 240 Afterword: Advisors in Perspective 243 About the Author 247 Index 249
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