Generation Blend: Managing Across the Technology Age Gap (Microsoft Executive Leadership Series)

272 Pages·2008·1.59 MB·English

by  R. Salkowitz

G B
ENERATION LEND
|
Managing Across the
Technology Age Gap
R S
OB ALKOWITZ
John Wiley & Sons, Inc.

G B
ENERATION LEND
|

G B
ENERATION LEND
|
Managing Across the
Technology Age Gap
R S
OB ALKOWITZ
John Wiley & Sons, Inc.
Thisbookisprintedonacid-freepaper.∞
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LibraryofCongressCataloging-in-PublicationData:
Salkowitz,Rob1967-
Generationblend:managingacrossthetechnologyagegap / RobSalkowitz.
p. cm.
Includesindex.
ISBN978-0-470-19396-9(cloth)
1. Older-people–Employment. 2. Older-people–Attitudes. 3. Technological
innovations. 4. Technologyandolderpeople. 5. Management. I. Title,
HD6279.S252008
658.30084–dc22
2007045582
PrintedintheUnitedStatesofAmerica
10 9 8 7 6 5 4 3 2 1
To my parents... from one generation to another.

Microsoft Executive Leadership
Series: Series Foreword
The Microsoft Executive Leadership Series provides lead-
erswithinspirationandexamplestoconsiderwhenforming
business strategies to stand the test of time. As the pace of
change quickens and the influence of social demograph-
ics, the impact of educational reform, and the impetus of
national interests evolve, organizations that understand and
embrace these underlying forces can build strategy on solid
ground. Increasingly, information technology is bridging
social,educationalandinternationaldistances,andempow-
ering people to perform at their fullest potential. Organi-
zations that succeed in the enlightened use of technology
willincreasinglydifferentiatethemselvesinthemarketplace
for talent, raw materials, and customers.
I talk nearly every day to executives and policy makers
grappling with issues like globalization, workforce evolu-
tion,andtheimpactoftechnologyonpeopleandprocesses.
The idea for this series came from those conversations-we
seeitasawaytodistillwhatwe’velearnedasacompanyinto
actionable intelligence. The authors bring independent per-
spectives, expertise, and experience. We hope their insights
will spark dialogues within organizations, among commu-
nities, and between partners about the critical relationship
vii
viii MICROSOFT EXECUTIVE LEADERSHIP SERIES
between people and technology in the workplace of the
future.
I hope you enjoy this title in the Microsoft Executive
Leadership Series and find it useful as you plan for the ex-
pected and unexpected developments ahead for your orga-
nization. It’s our privilege and our commitment to be part
of that conversation.
Daniel W. Rasmus
General Editor, Microsoft Executive Leadership Series