Further Reading

277 Pages·2013·1.47 MB·English

APM
BODY OF KNOWLEDGE

APM
BODY OF KNOWLEDGE
Sixth edition
Association for Project Management
Association for Project Management
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© Association for Project Management 2012
Sixth edition 2012
Fifth edition 2006
Fourth edition 2000
Third edition 1996
Second edition 1994
First edition 1992
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Paperback: ISBN:978-1-903494-40-0
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Contents
Contents
List of Figures ......................................................................ix
Preface ...............................................................................xi
Acknowledgements ..............................................................xiii
Introduction ......................................................................xvii
Project, programme and portfolio management ............................2
Section 1 Context ..................................................................7
1.1 Governance ...........................................................................8
1.1.1 Project management .........................................................12
1.1.2 Programme management ..................................................14
1.1.3 Portfolio management .......................................................16
1.1.4 Infrastructure ...................................................................18
1.1.5 Knowledge management ...................................................22
1.1.6 Life cycle .........................................................................26
1.1.7 Success factors and maturity ..............................................32
1.1.8 Sponsorship ....................................................................36
1.2 Setting ...............................................................................40
1.2.1 Environment ....................................................................42
1.2.2 Operations management ...................................................44
1.2.3 Strategic management ......................................................46
Section 2 People ..................................................................49
2.1 Interpersonal skills ................................................................50
2.1.1 Communication................................................................52
2.1.2 Conflict management ........................................................56
2.1.3 Delegation ......................................................................60
2.1.4 Influencing ......................................................................64
2.1.5 Leadership ......................................................................68
2.1.6 Negotiation .....................................................................72
2.1.7 Teamwork .......................................................................76
2.2 Professionalism ....................................................................80
2.2.1 Communities of practice ....................................................82
APM Body of Knowledge 6th edition v
Contents
2.2.2 Competence ....................................................................84
2.2.3 Ethics frameworks ............................................................86
2.2.4 Learning and development ................................................88
Section 3 Delivery ................................................................91
3.1 Integrative management ........................................................92
3.1.1 Business case ...................................................................94
3.1.2 Control ...........................................................................96
3.1.3 Information management ................................................100
3.1.4 Organisation ..................................................................104
3.1.5 Planning ........................................................................110
3.1.6 Stakeholder management ................................................116
3.2 Scope management ............................................................120
3.2.1 Benefits management .....................................................124
3.2.2 Change control ..............................................................128
3.2.3 Configuration management .............................................132
3.2.4 Change management ......................................................136
3.2.5 Requirements management .............................................140
3.2.6 Solutions development ...................................................146
3.3 Schedule management ........................................................150
3.3.1 Resource scheduling .......................................................154
3.3.2 Time scheduling .............................................................158
3.4 Financial and cost management .............................................162
3.4.1 Budgeting and cost control ..............................................166
3.4.2 Funding ........................................................................170
3.4.3 Investment appraisal .......................................................174
3.5 Risk management ...............................................................178
3.5.1 Risk context ...................................................................182
3.5.2 Risk techniques ..............................................................184
3.6 Quality management ...........................................................188
3.6.1 P3 assurance ..................................................................192
3.6.2 Reviews ........................................................................196
3.7 Resource management ........................................................200
3.7.1 Contract ........................................................................202
3.7.2 Mobilisation ...................................................................206
3.7.3 Procurement ..................................................................210
3.7.4 Provider selection and management..................................214
vi APM Body of Knowledge 6th edition
Contents
Section 4 Interfaces ............................................................ 219
4.1 Accounting ........................................................................220
4.2 Health and safety ................................................................222
4.3 Human resource management ..............................................224
4.4 Law ..................................................................................226
4.5 Security ............................................................................228
4.6 Sustainability .....................................................................230
Glossary .......................................................................... 233
Acronyms and abbreviations ................................................ 247
Index .............................................................................. 251
APM Body of Knowledge 6th edition vii

List of figures
List of figures
Figure 1: Scale of managing effort...............................................................3
Figure 1.1: Context .....................................................................................7
Figure 1.2: Governance structure ................................................................10
Figure 1.3: Programme tranches .................................................................15
Figure 1.4: Linear project life cycle ..............................................................27
Figure 1.5: Linear programme life cycle ........................................................28
Figure 1.6: Portfolio life cycle ......................................................................30
Figure 1.7: Operations management ............................................................44
Figure 3.1: Generic organisation structure ..................................................104
Figure 3.2: Project organisation structure ...................................................105
Figure 3.3: RACI chart .............................................................................106
Figure 3.4: Programme organisation structure .............................................107
Figure 3.5: Portfolio organisation structure .................................................108
Figure 3.6: Estimating funnel ....................................................................111
Figure 3.7: Benefits management process ..................................................124
Figure 3.8: Change management process ...................................................136
Figure 3.9: Value management process ......................................................141
Figure 3.10: Relationship between project and programme requirements
management ..........................................................................143
Figure 3.11: Solutions development process.................................................146
Figure 3.12: Risk management process ........................................................178
Figure 3.13: Provider selection and management process ...............................214
APM Body of Knowledge 6th edition ix