Fundamentals of Human Resource Management: Functions, Applications, Skill Development PDF
Preview Fundamentals of Human Resource Management: Functions, Applications, Skill Development
Fundamentals of Human Resource Management 2 To my wife, Marie, and our six children, Jesse, Justin, Danielle, Nicole, Brian, and Renee R.N.L. For my father, Charles “Chuck” Hendon, who taught me perseverance J.R.H. 3 Fundamentals of Human Resource Management Functions, Applications, Skill Development Robert N. Lussier Springfield College John R. Hendon University of Arkansas at Little Rock 4 FOR INFORMATION: SAGE Publications, Inc. 2455 Teller Road Thousand Oaks, California 91320 E-mail: [email protected] SAGE Publications Ltd. 1 Oliver’s Yard 55 City Road London EC1Y 1SP United Kingdom SAGE Publications India Pvt. Ltd. B 1/I 1 Mohan Cooperative Industrial Area Mathura Road, New Delhi 110 044 India SAGE Publications Asia-Pacific Pte. Ltd. 3 Church Street #10-04 Samsung Hub Singapore 049483 Copyright © 2017 by SAGE Publications, Inc. All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher. All trademarks depicted within this book, including trademarks appearing as part of a screenshot, figure, or other image are included solely for the purpose of illustration and are the property of their respective holders. The use of the trademarks in no way indicates any relationship with, or endorsement by, the holders of said trademarks. Library of Congress Cataloging-in-Publication Data Names: Lussier, Robert N., author. | Hendon, John R., author. Title: Fundamentals of human resource management: functions, applications, skill development / Robert N. Lussier, John R. Hendon. Description: Los Angeles : Sage, [2017] | Includes bibliographical references and index. Identifiers: LCCN 2015035721 | ISBN 978-1-4833-5850-5 (pbk. : alk. paper) Subjects: LCSH: Personnel management. Classification: LCC HF5549 .L8247 2017 | DDC 658.3--dc23 LC record available at http://lccn.loc.gov/2015035721 This book is printed on acid-free paper. Acquisitions Editor: Maggie Stanley Associate Editor: Abbie Rickard Editorial Assistant: Nicole Mangona 5 eLearning Editor: Katie Bierach Production Editor: Laura Barrett Copy Editor: Melinda Masson Typesetter: C&M Digitals (P) Ltd. Proofreader: Dennis W. Webb Indexer: Wendy Allex Cover Designer: Gail Buschman Marketing Manager: Ashlee Blunk 6 Brief Contents Preface Acknowledgments About the Authors PART I 21st Century Human Resource Management Strategic Planning and Legal Issues Chapter 1. The New Human Resource Management Process Chapter 2. Strategy-Driven Human Resource Management Chapter 3. The Legal Environment and Diversity Management PART II Staffing Chapter 4. Matching Employees and Jobs: Job Analysis and Design Chapter 5. Recruiting Job Candidates Chapter 6. Selecting New Employees PART III Developing and Managing Chapter 7. Training, Learning, Talent Management, and Development Chapter 8. Performance Management and Appraisal Chapter 9. Employee Rights and Labor Relations PART IV Compensating Chapter 10. Compensation Management Chapter 11. Employee Incentives and Benefits PART V Protecting and Expanding Organizational Outreach Chapter 12. Workplace Safety, Health, and Security Chapter 13. Organizational Ethics, Sustainability, and Social Responsibility Chapter 14. Global Issues for Human Resource Managers Appendix Glossary Notes Index 7 8 Detailed Contents Preface Acknowledgments About the Authors PART I 21st Century Human Resource Management Strategic Planning and Legal Issues Chapter 1. The New Human Resource Management Process Why Study Human Resource Management (HRM)? 21st Century HRM HRM Then and Now HRM Challenges Critical Dependent Variables Technology and Knowledge Labor Demographics Disciplines Within HRM The Legal Environment: EEO and Diversity Management Staffing Training and Development Employee Relations Labor and Industrial Relations Compensation and Benefits Safety and Security Ethics and Sustainability HRM Responsibilities Line Versus Staff Management Major HR Responsibilities of HR Staff and Line Management HRM Skills Technical Skills Human Relations Skills Conceptual and Design Skills Business Skills HRM Careers Society for Human Resource Management (SHRM) Other HR Organizations Professional Liability Practitioner’s Model for HRM The Model Trends and Issues in HRM Creating an Engaged Workforce 9 Reverse Discrimination Rulings Continue to Evolve Chapter Summary Key Terms Review Communication Skills Case 1-1 Ba-Zynga! Zynga Faces Trouble in Farmville Skill Builders Chapter 2. Strategy-Driven Human Resource Management Strategy and Strategic Planning in the 21st Century: The Organization and the Environment The External Environment Strategy What Is Strategy? Visions, Missions, and Objectives Types of Strategies How Strategy Affects HRM How HRM Promotes Strategy Structure Basics of Organizational Structure How Does Structure Affect Employee Behavior? How Does Structure Affect HRM? Organizational Culture What Is Organizational Culture? How Culture Controls Employee Behavior in Organizations Social Media and Culture Management An Introduction to Data Analytics for HRM A Brief on Data Analytics HR Analytics Desired Outcomes Human Resource Information Systems (HRIS) What Are HRIS? How Do HRIS Assist in Making Decisions? Measurement Tools for Strategic HRM Economic Value Added (EVA) Return on Investment (ROI) Trends and Issues in HRM Everything Old Is New Again: Managing Data for HRM Decision Making Continuing Globalization Increases the Need for Strategic and HRM Planning Chapter Summary Key Terms Review Communication Skills 10
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