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d o These three reports look at fundamental i:1 Acronyms 0 rights challenges at the EU’s external borders. .28 11 Anafé National Association of Border Assistance /68 for Foreigners (Association nationale 3 5 d’assistance aux frontières pour les Tlohoeks ea tt hrerelaet eFRdA is rseupeosr.ts EHUREOLPPEAINN UNGIO NT AOGE NMCYA FOKR FEU NFDUAMNENDTAAL RMIGHETNSTAL RIGHTS A REALITY FOR EVERYONE IN THE EUROPEAN UNION doi:10.2811/26971 TK-31-12-373-EN-C FRA DIGNITY CCEEIMTLSYo T untry CGSIMctpyoaraepaldlyeritnueacses 8 T API éAtdrvaanngceer sp)assenger information ErppnOc TrtaEcoerilhaUhsoefegteaaf hacivrl hEraesicsMhleicetut rlfiheFes imr rreyeea Rcs noEsemrou dedAgpeu aatfv.nae ebair rrriotnoe,esaacec. nd eph p hnrIai p t euoi nomttUn Se,n olrtr togEnetr ada as us oEierd rtoetocrUkepexheoenensdh ase ppkp ,i (mset iaierotEr ntneetm o’liUhs gindosdfcse )o e eem seyi m mparaossa reemnot rueit pigc nbhdlntdniarhhhocoe aoi,keft tyenr tvwfi ucedd,ir oteorcrtnt eoonsrndhnu– rma es ,ald alo Ctiseidnti aesfyput tae isinospnpwrob tv b rgodanaaaeeueo rconsnrnalsitrtkl ldcdutan ,del ae.au tn dedGcs nrtmTEi r h h rtFchssiupeinieereeu lorroeda n oascstacnrnrt hcpheeifeentdgto ee en,dicd h wtr’ xb os Ii ltbtot-dba yu hsahocntiyn noolsoeeiaye odtue mo rm,rrdte 1tmdisr Mhe9onsde tobaese 8toidanim vtarl 0fiilv nanayetrbbsaeak t ireso eankhsc aae tae dgrtefharsaoin t eaoen o pewidbtgtdnndphrr oudlo t meSeiptrE nlemphdra buraeEadoaereairyUst siocirwaicn r i osepnak anb. fand weg nnadeBystua dmd i.o,pyitr dn l Tahe lr Mise -latmhn siucerotece,edeoab qarstmay suitsi.upencups tnMbixpmeea rpetwaeeisdnrpncaa,mi,r ttee negy iut Spatlsyd ih lonnbtt t e iahaetdt ebsertiitse doshgslo er fle heeatgp nfbechlt tpueermoyeuseeaonnvt ntiicoi rdneiesrnseott seagrlui ld.ntcaiaevm rs e f vlnvge iuosimeii iarnosnv aranalst lmetd eletcuit s aanernnrtietoglmehhamcd ssrpureet eaesiupsom gdtt nausttrrih ontha tcitttpasioodhnness.,l Fundamental rights at Europe’s southern sea borders FundEaumroepne st’eas las r obiguohtrhtdsee rarnst TrrttprieetVRneorhiihfrxggiIe g loreftita‘hhaetshJhrt ututttT eactee rmrsitsttdceted ioot etlvipeio eti catvoeilaonfseooine fnstr tr’ neI tdny hhe oo o ‘ tlau((meDurif fAAnd om imptEpeghrrdfhuutta ednu rriie(nrenccryeimAot slli s mCyeesdop(rsahhA ’ tine,eon12gi macr9aIas)v nItrl,o  )nleai et‘ mic prteFd aln lUy,1rrerad antoe8e n  tte(od)(he4xatAiAg f oeid7p ar br(rnFrri)ountAagist ui.tmlfidcd hriscna olt iitlepsnldoie nlct ’irgan n1loo4eao)m g t,o)n fa e8, er dun c ) n n, t ti doaenl r HELPING TO MAKE FUNDAMENTAL RIGHTS A REALITY FOR EVERYONE IN THE EUROPEAN UNION K-02-14-130-EN-C FRA DIGNITY BCCeJAEsMUe Fd a (aldFCC’Beoonerouddudninere ttotr dr édoafoe e’lftfsa h OaEeJseunfmitlf s teiRdrttc)yi iuecfg ü e ahsfr noéto Mdrjtfo oMitRug hAerirge assdr iytEadeiluoteusir nnmoéo cntpu er (enaaC fadnnoon dgdrF eelURFür onedscri fheoeeut nitglg i nednegues er s) FSTffltiawrencRachlki.A.ete wet+b ude-4aorir rno.3oEcz .pkUoe1ca.5omnRc.8mobeO/0emuE/P3r cU–/g0Eo Rfp-iAmuni0lgnaNfp ohtd– az @tUaFn s1maNAyf1xr/ geIa– eOe+n .u1enNt40-auc3f 4lryAu ro10ingG5p dVh8aEati0.Nesem3nuC0enY-na6 t F9–aO l9A-Rrui gsFthUrtisaN-DagAeMncEyNTAL RIGHTS EUROPEAN UNION AGENCY FOR FUNDAMENTAL RIGHTS TEthUhee C fhFoRaDFESCJlurqAoirliteosgtul ietiezwhndaiercdiila itgeinoonytrhsymifgt’ ly Fisrcguioghnlhtodtsuas trmh ceeo ndctheaa:lp Rtiegrhs tosf b tyh eu s ing CPT oTErufe rTaootprmetuaernne t C aoonrmd P mIunnihtitusehmem afeonnr o tt rh De ePgrreavdeinntgi on ECHR European Convention on Human Rights ECtHR European Court of Human Rights EEA European Economic Area doi:10.2811/68441 The report examines the procedures for and conduct of checks that border guards carry out on third-country Fun EU European Union HELPING TO MAKE FUNDAMENTAL RIGHTS A REALITY FOR EVERYONE IN THE EUROPEAN UNION TK-01-14-826-EN-C FRA DIGNITY nnaattiioonnaall s puansdseernggoe mrso reen ttehroinrogu gEhu rboopredaenr cUhneicokns t(hEaUn) EtUe/rEriutororyp eaatn Efi cvoen oinmteicr nAarteioan (aElE Aa)ir apnodrt sS.w Tishsi rcdi-ticzoeunnst. rAy dam ICMPD DInetveernloaptimoneanlt Centre for Migration Policy e TscaiEpatnhoeUfhlos feauel’neosii nc rec bas yhttedorii ettrydmarur ld a iapalnoaeynv takftr die owostep li, snlor orecsow onrrr aueotkashtet’afl, eh s cftlufr aueetuaelinnrt onr naidmdemnd a ss.aigb aemghSmeotaraueenar ercdlbnneeynheottdr t easarra c d’lunll hc lre lynhrriiavrgoi daglscelhsne,eohs stcrtnntsi shinsag.ndt i grTasceuge hnhsc r pfeed aatuomeptlsinlni deeonrudg i nrtrssra staogkta’m s nue.min ngtfiesAoito ennnlotttn hte df habgratliooynlhe t bu mg re caiongsg an Ere hdhsnddUg iet sFe sel trrRerh avemc cAakgesotese pu emrt r eeadogrppecrs. el idlteacnTi fsaeaacfou onetiroglv c rc tlfeewhmaer tedw n his aat EdhehhtltU e omrabot s whtaouwse enrtf snd iua d tiEtnetnht hUMttrcd eosat’isadewn .tt m emIthelnoianexoecb ntt nFnrfe,edea R trar taaiA nblh Suslnao aterosualrne didbtmbs e teltEoaioeb gruwpr reidarcrd aortaehre ierpcoroeensptenfcnit. ot’ksisceifr os hystms nsa sopo ee lfeousl reahtrtnsnnhsho ao gieturfnhnedorlddness-r Fundamental rights at land borders: findings from selected European Union border crossing points Fusnedlbbaeoomcrrtddeeeendrrt Es ac:ul r firrooinsgpsdheiintnasggn a s pUt o fnlraioinonmtnds mAaTaah ss sasy eptmjloshueereamci l tilpary, inrltg aahufhacremtetc i ribtcalioiagedt lyhrmh tbauusiortm neotrted fair ldeent a,hrj e sldelmoc i igctsmaehnsndeiuiltad eyaag,,sf f et ttnaheemorerren e aur -nvi ndgdted ihesrtetticafi artr sgoeiikmloed said,i nn nrt gc aaheh iteefsiefo exedcnt ckeeq,t cnuoitvihdesfe ieesto th drnipeoe c rmt noheosheen ricdtaebrkybfyistu o ai.ros uneOentdqt he tuothenhifre treetrs r mya rami pfgeisfipahn clyfitti kc s ntbai.ona etT glit horha eeniennfy ed op hr mfraruo e famrtudyeen a tctbundoteira opnb mhnr efloe ei ontilngdfeg th cpsiantte,li oirttsrshrni oagae snnhv ersatairsilgitv ld hasoicabutre t lctieasonh... ntal rights at airp INONFGDPO R A (RFAINFmIrrepmoeafmannnumt-cçgirgghaiiegdor ieasOreva stesfdi tf)oraieinecnn em P dea r fennoSon dttrNeat atNatcheltta eiluooet rrunPsagrs rlaado iPsnletiaeesisstaoc aiRtteptiiéodoiloefnniuen (gnSoOiesféf trfs)vic ieecte o FSTffltiawrencRachlki.A.ete wet+b ude-4aorir rno.3oEcz .pkUoe1ca.5omnRc.8mobeO/0emuE/P3r cU–/g0Eo Rfp-iAmuni0lgnaNfp ohtd– az @tUaFn s1maNAyf1xr/ geIa– eOe+n .u1enNt40-auc3f 4lryAu ro10ingG5p dVh8aEati0.Nesem3nuC0enY-na6 t F9–aO l9A-Rrui gsFthUrtisaN-DagAeMncEyNTAL RIGHTS IdSoBi:N1:0 9.27881-19/628-9424319-527-8 rts: b PSGNBR PSoacsisaeln Cgoedre n (aSmozei arelgceosredt zbuch) o rd SIS Schengen Information System e r UN United Nations c h UNHCR United Nations High Commissioner for e Tlohoeks ea tt hrerleaet eFdR Ais srueepso.rts EHUErppnOc TrtaEcoREerilhaUhsoefegOteaLaf hacPivrl hEraesiPEcsMhleicetAut rlfiheFIes imNr rreyNeea Rcs noUEsemrou ddeNAGgpeu aaItfv.naOe e bair rrrNTiotnoe,esaacec . AOnd eph p hnGrIai p tE eu oi nomtNtMUn Se,n olrtCr togEnetYr adaa As us oEFierdr toeOtocrUKkepexhReoneen sdh asFEe ppk pU ,i (mse t iaNierotFEr ntnDeetm o’lUiUhAs gindosdfcsMe )No e eem seyi Em mparaNossDa reeTmnot rueit ApAig cnbhdlnLdtniarh hRhocoMe aoi,kIeft tyGenr tvwfi uceHdd,iEr oteoTcrrtnt eNooSnsrndhun– rma eTs, ald alo tCiseAidnti aesfyputt ae isLniospnpwrob tv b rgoRdanaaaeeueo rcnonsrnIalsitrtGkl ldcdtuan d,el ae.auH tnd edGcs rntmTEi Tr h h rtFchssipueiSineereeu lorroeda n oascAstacnrnrt hcpheeifee ntdgto Ree en,dicd h wtr’ bxE os Ii tlbtot-dbay Au hsahocntiyn noolsLoeeiaye odteu Imo rm,rrTdte 1mtdisr MheY9onsde tobaese 8ot idanFim vtarl 0fiilv nOanaeyrtbbsaeak t ireRso anekhsca ae ta e grdtefharEsaoin t eaoen Vo pewidbtgtdnndphrrE oudlo t meSeiRptrE nlemphdra bruYaeEadoaereairyUOst siocirwacin r i oseNpnak anb.f and weg nnadEeBystua dmd i.o,pyiItr dn l NTaeh lrM ise -latmhns iu ceroteTce,edeoba qarstHmay sutisiu.pencusp EtnMbipxmeea rpe tweaeiEsdnrpnaca,mi,rUt et e negy itu SpatRlsyd ih lnonbtt t e Oiaahetdt ebsertiitse Pdsoghlso er fle heeaEtgp nfbechlt tpAueermoyeuseeaonnvNt tniicoi rndeisernseott seagrUlu i ldn.tcaiaev m sr Ne v flnvge iuosiimeiI iarnosnvOa ranalst lmted elNetcuit s naaenrnrtietoglemhhmacd ssrpureet eaeispusom gdtt nautstrirh notha tcitttpasiodohnness.,l doi:10.2811/26971 TK-31-12-373-EN-C Fundamental rights at Europe’s southern sea bordersFRA FrontreEigUxh: s tfosu lncidhdaaarlmilteyen nagtnDeaIdsGl NITY IMCCEETLSttpriTrYo Tn eoir hgr e ulrotaiahtshtntutt eeerm rtetcd eoerpte yi vtaonoaoe nstnrc SIMCGn ydhtto o potaylra uaur iepdlfaond myl mpeptifrhden auucare urs(eennserAmmsis rsdosathoienigncmvsa lna oelme ild rt,n1 ayead8t txt (e)t(Aa pAega ru(rrnrAtstalid sicrdci tloplieienc nr 1log4e )ot ), e, 8r )c , t i on cks at five international a Fundamental rights VZAITEpSPuha Irer ot3 iCpc uheRaiVHnlaaiiaeorssrnrfpltat du earoU iegrInrnnn letocegi foeef(ov Znsc aFrNo em unsnnonceaet.edt tr s3 aeiddo )mo ’unaauret titS tnn Ceyrgthinsag atblth eeroRtlm sreipgd st oheh dutras erct o hpaGfere aectrhuk soelsolf, en nes en FSTffltiawrencRachlki.A.ete wet+b ude-4aorir rno.3oEcz .pkUoe1ca.5omnRc.8mobeO/0emuE/P3r cU–/g0Eo Rfp-iAmuni0lgnaNfp ohtd– az @tUaFn s1maNAyf1xr/ geIa– eOe+n .u1eNn4t0-auc3f 4lryAu ro10ingG5p dVh8aEati0.Nesem3nuC0enY-na6 t F9–aO l9A-Rrui gsFthUrtisaN-DagAeMncEyNTAL RIGHTS EUROPEAN UNION AGENCY FOR FUNDAMENTAL RIGHTS TEthUhReei gC fFhohRtlDFESCJalusArqooiri tesgto uwlihetieznfdair iiecdtign lathoeinoythgrefsymi l t ’FciEy gsouruihlngrotodhsup tatrsemh caeoen dcn Uhetan:alip oRtneig.rhs tosf bthy eu sing irports in at airports: border checks tdahnigedn miitnyoh su(tAm irmtaicnpl eoo rr1t )ad,n etthg oeraf p dwrinohghic itbhrie taiaortenm hoeufn mtto aorntru re t at fi ve international airports punishment (Article 4); the right to liberty h e E and security (Article 6); respect for private u and family life (Article 7); the protection of ro p personal data (Article 8); the right to asylum e in the European Union a and protection in the event of removal, n U expulsion or extradition (Articles 18 and 19); n io non-discrimination (Article 21); the rights of the n child (Article 24); the right to good administration (Article 41), and the right to an effective remedy (Article 47). The FRA highlights the chapters of the EU Charter of Fundamental Rights by using FRA - EUROPEAN UNION AGENCY FOR FUNDAMENTAL RIGHTS the following colour code: Schwarzenbergplatz 11 – 1040 Vienna – Austria Dignity Tel. +43 158030-0 – Fax +43 158030-699 fra.europa.eu – [email protected] Freedoms facebook.com/fundamentalrights Equality linkedin.com/company/eu-fundamental-rights-agency twitter.com/EURightsAgency Solidarity Citizens’ rights Justice Europe Direct is a service to help you find answers to your questions about the European Union. Freephone number (*): 00 800 6 7 8 9 10 11 (*) The information given is free, as are most calls (though some operators, phone boxes or hotels may charge you). Photo (cover & inside): © SCX More information on the European Union is available on the Internet (http://europa.eu). HOW TO OBTAIN EU PUBLICATIONS FRA – European Union Agency for Fundamental Rights Schwarzenbergplatz 11 – 1040 Vienna – Austria Free publications: Tel. +43 158030-0 – Fax +43 158030-699 • via EU Bookshop (http://bookshop.europa.eu); Email: [email protected] – http://fra.europa.eu • at the European Union’s representations or delegations. You can obtain their contact details on the Internet (http://ec.europa.eu) or by sending a fax to +352 2929-42758. Luxembourg: Publications Office of the European Union, 2014 Priced publications: ISBN 978-92-9239-447-9 • via EU Bookshop (http://bookshop.europa.eu). doi:10.2811/68358 Priced subscriptions (e.g. annual series of the Official Journal of the European Union and © European Union Agency for Fundamental Rights, 2014 reports of cases before the Court of Justice of the European Union): Reproduction is authorised provided the source is acknowledged. • via one of the sales agents of the Publications Office of the European Union (http://publications.europa.eu/others/agents/index_en.htm). Printed in Italy Printed on process chlorine-free recycled paper (PCF) Fundamental rights at airports: border checks at five international airports in the European Union Foreword International airports are the main entry point for third-country nationals to the European Union (EU). Every year hundreds of million passengers arrive at international airports in the EU. At the border, all passengers undergo entry checks which must comply with fundamental rights. These checks are also an important oppor- tunity to identify persons requiring protection. This FRA report is about the treatment of third-country national passengers during entry checks to the EU at fi ve large international airports. It covers the tasks of border guards, who are the fi rst point of contact with passengers coming to the EU. The report deals with the main fundamental rights issues that may emerge in the context of entry checks. It highlights a number of concrete measures that border management authorities can take to address specifi c challenges identifi ed by this research. With its fi ndings, the report draws attention to the fact that fundamental rights safeguards are part and parcel of EU legislation on border checks and thus subject to regular evaluations, such as the Schengen evaluation mechanism. It also points out issues that border management authorities could pursue in their cooperation with Frontex. More generally, it is intended to give practitioners at borders ideas on how to deal with the fun- damental rights challenges affecting passengers at airports. Morten Kjaerum Director 3 Contents FOREWORD .........................................................................................................................................................3 EXECUTIVE SUMMARY ......................................................................................................................................7 INTRODUCTION ..................................................................................................................................................13 1 HUMAN DIGNITY...........................................................................................................................................25 1.1. Facilities ..........................................................................................................................................26 1.2. Treatment of third-country national passengers .....................................................................30 1.3. Searches .........................................................................................................................................35 1.4. Access to food, water and basic healthcare .............................................................................39 Conclusions ..............................................................................................................................................41 2 NON-DISCRIMINATION .................................................................................................................................43 2.1. Selection of fl ights ........................................................................................................................44 2.2. Selection of passengers ...............................................................................................................44 2.3. Perceptions of discriminatory treatment ..................................................................................47 Conclusions ..............................................................................................................................................47 3 IDENTIFICATION AND REFERRAL OF PERSONS IN NEED OF PROTECTION ...............................................49 3.1. Persons seeking international protection .................................................................................49 3.2. Presumed victims of human traffi cking ....................................................................................54 3.3. Children at risk ...............................................................................................................................60 3.4. Access to protection for persons with false documents ........................................................68 Conclusions ..............................................................................................................................................69 4 RIGHT TO AN EFFECTIVE REMEDY ...............................................................................................................73 4.1. Complaints about the conduct of border checks .....................................................................74 4.2. Appeals against non-admission ..................................................................................................76 4.3. Appeals against the rejection of an asylum claim ...................................................................83 4.4. Appeals against placement in a holding facility ......................................................................86 Conclusions ..............................................................................................................................................86 5 DATA PROTECTION ........................................................................................................................................89 5.1. Confi dentiality during checks ......................................................................................................90 5.2. Databases used at the border .....................................................................................................91 Conclusions ..............................................................................................................................................94 GENERAL CONCLUSIONS ...................................................................................................................................97 REFERENCES .......................................................................................................................................................99 ANNEX 1: METHODOLOGY ................................................................................................................................107 ANNEX 2: BORDER GUARD QUESTIONNAIRE .................................................................................................109 5 Executive summary This report focuses on the tasks of border guards shows that passengers may, nonetheless, perceive during entry checks of third-country national pas- discrimination, particularly if they do not know the sengers at fi ve international airports in the Euro- purpose of and procedure for the check. Risk anal- pean Union (EU). It aims to give visibility to the yses focus on irregular migration and include few fundamental rights issues that emerge in the con- indicators related to persons at risk. text of border checks at airports, which have so far received little attention. The identifi cation of persons in need of protection is a crucial element of border checks. Identifi ca- The majority of third-country nationals who arrive tion appears to be most successful if pursued pro- at international airports are admitted to the EU, actively at all stages of the border check. Efforts although some only after undergoing extended should therefore be made to improve the prioritisa- second-line checks. Others may be in need of tion of tasks related to identifi cation and referral, for international protection and are referred to pro- example by improving the assessment of individual tection services. A small number are rejected after circumstances and providing additional training and a detailed check of the entry requirements. They guidance on identifi cation procedures. Offi cers’ may be held in transit or in a special facility until responsiveness to signs of protection needs which all issues are resolved, the decision to refuse entry passengers do not explicitly state appears to be low is fi nal and a return fl ight is available. These oper- and they tend to rely on specialised teams or ser- ational border management tasks raise questions vices to identify such needs. about how fundamental rights – such as the right to human dignity, non-discrimination, the prohibition Asylum seekers are generally expected to identify of traffi cking in human beings, the right to asylum, themselves as such. Unless offi cers are adequately the rights of the child, the right to an effective rem- trained and on the alert, persons in need of protec- edy and the right to the protection of personal data tion may pass unnoticed or be referred incorrectly, – are applied in practice. particularly if they receive insuffi cient information during the checks. Passengers’ human dignity may be affected at several stages of the border check: for example, Ensuring access to protection for victims of traf- while waiting for fi rst- or second-line checks, while fi cking is still more diffi cult, as victims may distrust being held in holding rooms or short-term holding the authorities or be unaware of their situation and/ facilities, upon refusal of entry or during searches. or rights. In addition, entry requirements (work per- Airport facilities to accommodate passengers are mit, visa, etc.) are often in order. Successful iden- not always available or appropriate, particularly for tifi cation thus hinges on offi cers’ observation and families with children. Facilities ensuring privacy communication skills, their experience and the during detailed checks are not always at hand either, intelligence received. At several airports, however, which presents a challenge when searches are nec- offi cers do not receive specifi c guidance on the essary. The conduct of searches did not raise strong identifi cation of human traffi cking victims. Referral concerns, although sensitivity to gender issues of presumed victims may be diffi cult if there is no could be improved. At EU level, little guidance on referral mechanism at national level to which the the proportionality and conduct of searches exists. airport can connect. Language training for offi cers at most airports has been subject to budget cuts, although such training The issue of children at risk raises many concerns. would improve their ability to communicate with For border guards, the child’s behaviour and state- passengers, facilitate correct initial referrals and ments are crucial indicators of his or her protection avoid unnecessary second-line checks. needs. Identifi cation thus depends on the quality of a guard’s interaction with the child. The research The right to non-discrimination prohibits the use also found that not all offi cers inform children of of systematic discriminatory patterns of profi ling. their rights in a way that they can understand, nor At the fi rst line, behavioural analysis is a key factor do they contact protection services immediately or, in deciding which individual passengers to select in some cases, at all. Initial decisions regarding the for more detailed second-line checks. Ethnicity child – concerning applicable procedures and imme- and nationality are important additional criteria, diate placement, for example – are usually taken at but they are not necessarily more important than the second line. Therefore, effective mechanisms to destination and place of embarkation. The research safeguard the child’s best interests must be in place 7 Fundamental rights at airports at this stage. Regular training on dealing with chil- procedures. This prevents third-country nationals dren is limited at most airports although a majority from fully exercising their rights. Although free of offi cers would consider this useful for their work. legal counselling for appeal procedures is available in principle under certain conditions, its availabil- The right to effective remedy, in other words to ity and quality may be compromised as a result of lodge a complaint and challenge a decision, is rel- practical obstacles such as capacity limits, restric- evant in four airport entry check situations: com- tions on visits to holding facilities or requirements plaints about the conduct of a border check, appeals for prior means and merit tests. against a decision to refuse entry, appeals against the rejection at the airport of an asylum claim and Border checks necessarily entail the verifi cation appeals against placement in a holding facility. of personal data, including alphanumeric and pos- Access to information is an essential prerequisite sibly biometric data, such as fi ngerprints or facial and was often found to be compromised. Many images. The collection, use and storage of such data offi cers do not inform passengers of the purpose must be carried out in accordance with data pro- and procedure of the second-line check, meaning tection principles, including the right to private and that many passengers do not understand why they family life. The use of several databases at differ- are being checked, the next steps in the process or ent stages of the border check increases the risk their related rights. Where passengers’ access to of data protection violations. Passengers may not communication with the outside world, for example always be aware of the type of data processed, the through the use of a mobile phone, is limited, this purpose of this processing or how to have their data often makes it more diffi cult for them to produce the corrected. Moreover, offi cers often rely on other documentation required for entry. Interpretation is passengers as interpreters if they encounter fi rst- not always available on time and provided by pub- line communication diffi culties. All this requires licly certifi ed interpreters. Even leaving aside lan- that offi cers understand what constitutes personal guage diffi culties, information on appeals options data and how to protect them. Regular training on is limited and/or hard to understand because of data protection is, however, available to differing diffi cult legal language and the complexity of the extents at the airports. 8

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use of the Frontex English-language self-study tools, in .. Obligation of recognition of victims of crime and non-discriminatory treatment .. flight as a result of the delay caused by the check, referred to impoliteness (18 passengers), aggres- dangers of ionizing radiation in relation to medical
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