From Nine to Five 1991: Index

5 Pages·1991·0.25 MB·English

FRCW\ NIM2 TO FM2
INDEX for 1991
This index covers all of the material published in regular biweekly issues of FROM NINE TO FIVE
from January 1, 1991 through December 31, 1991.
A C Computer(s)
Abbreviations, treatment of, in Carbon paper, recycling (Jul 29): 3 access to commands (Oct 21): 3
telephone directory (Aug 26): 2 Career advancement adding fax capabilities to
Absence, office update after (Jun 3): 2 and expanding responsibilities (Mar 11): 2
Achievers, shared characteristics of (Mar 11): 1 care for personal (May 20): 2
(Jul 1): 2 identifying barriers to (Jul 1): 7 decreasing eye fatigue/strain with
After-work get-togethers, benefits of opportunities in secretarial field (Jul 15): 2; (Aug 12): 2
(Jan 28): 3 (May 6): 4 designing workstations for
“All in a Day’s Work” Contest (Sep 9): 4 and overtime policy (May 6): 3 (Jun 3): 4
winners of (Dec 30): 1, 4 planning for (Mar 11): 3; forms handling on (Mar 25): 3
Alternate Operator Services (AOS), (May 20): 1; (Sep 23): 2 harmful effect of cigarette smoke
avoiding (Sep 23): 4 for receptionist (May 6): 4 on (Jun 17): 2
Answering machine. See Voice-mail for secretary (Dec 16): 4 magazine subscription control on
Arguments. See Conflicts verbal skills in (Jul 15): 1; (Sep 9): 3
Attitude (Nov 18): 3 maximizing life of (Oct 21): 3
importance of optimistic (Feb 25): Carpal tunnel syndrome (Jun 3): 4 notebook (Jan 28): 2
2 Car phone. See Telephone organizational program for
towards change (Oct 7): 1 Change, managing (Oct 7): 1 (May 6): 3
Audiotapes, use of subliminal Children shopping for office supplies on
(May 6): 2 entertaining client’s (Jul 15): 2 (Apr 22): 2
teaching telephone use in emer¬ storing diskettes for (Oct 21): 2
B gencies (Jan 14): 3; (Jul 1): 7 surge protectors for (Dec 2): 2
Cigarette smoking that read aloud (Sep 9): 2
Books/magazines, hanging files for
harmful effects on computers viruses in (Dec 16): 2
(Dec 2): 3
(Jun 17): 2 Computer software. Sidekick as
Boss
resisting craving for (Apr 8): 3 (May 6): 3
changing mind of (Jun 17): 3
Clarke, Judith, rise of, from reception¬ Confidentiality
correcting writing errors of,
ist to president (May 6): 4 handling confidential files (Jul 1):
(Oct 7): 2
Clients, keeping pertinent information 8; (Jul 29): 3
ethics of (Oct 21): 1
on (Apr 22): 2; (Nov 4): 3 respecting client’s (Apr 8): 3
filing handwritten notes of
Clique, dealing with, in workplace and temporaries (Dec 16): 1
(Nov 4): 3
(Feb 11): 3 Conflicts
giving early morning time break
Color coding communicating needs during
to (Jun 3): 2
of file keys (Jul 29): 3 work-family (Feb 11): 4
having lunch with (Sep 23): 3
of file systems (Feb 25): 1 handling office arguments (Jun 3):
planning for absence of (Apr 8): 1
for urgent messages (Jul 1): 2 3
preparing for meeting with
Communication minimizing (Nov 18): 2
(Aug 26): 1
guidelines for effective (Sep 9): 2 timing as key to surviving (Jul 1):
preparing Rolodex for new
handshake in (Aug 12): 3 2
(Dec 2): 3
indirect (Mar 25): 1 Consultants, telling boss about inept
working with new (Apr 8): 2
knowing when to speak up (Dec 2): 2
Business, intangible assets of (May 6):
(Jul 15): 1 Copyrights, as intangible business
1 making requests that elicit precise asset (May 6): 1
Business documents, format manual
responses (Dec 2): 1 Corporate image, and telephone
for (Aug 12): 3
need for skills in (Aug 26): 2; etiquette (Jan 28): 1
Business etiquette (Nov 18): 3 Corporate office executives, identifying
importance of (Sep 9): 2
office hierarchy and lines of (Apr 8): 2
on telephone (Jan 28): 1 (Jun 3): 3 Coupons, pooling fast-food/restaurant
test for (Oct 7): 1 Commuting time, beating stress (Aug 12): 3
in working room (Dec 30): 3
during (Feb 11): 3 Coworkers
Business forms, filling out, on com¬ Company correspondence, responsi¬ cliques of (Feb 11): 3
puter (Mar 25): 3 bility for (Sep 9): 2 nonproductive (Feb 25): 3
Business invitations, uses for leftover Comparisons, effect of, on produc¬ office bullies as (Dec 30): 2
(Feb 25): 2 tivity (Jul 29): 4 office jerks as (Jan 14): 4;
I Business letters Complaints (Oct 21): 2
avoiding trite words in (Oct 7): 2 effect on productivity (Jul 29): 4 scheduling lunch breaks with
correcting (Sep 9): 2 promoting goodwill in manage¬ (Aug 12): 2
getting second opinion for ment of (Mar 11): 2 self-proclaimed experts as
(Nov 18): 2 (Nov 4): 2
Coworkers (continued) Fax (continued) Job performance
socializing with (Jan 28): 3 editing via (Jun 17): 2 becoming indispensable (Jun 3): 2
transferring calls to (Jun 17): 3 paper selection for (Aug 26): 3 clarifying mixed signals about
Creative friendships (Jul 29): 2 portable (Jan 14): 2 (May 20): 3
Creativity readable typeface for (Jun 3): 3 family life’s effect on (Feb 11): 4
developing (Aug 12): 2 recycling of paper for (Mar 25): 2 handling disliked tasks (Dec 30):
misconceptions about (Oct 7): 2 reusable cover sheets for docu¬ 2
rejuvenating (Jul 15): 2 ments sent on (Jun 17): 3 and job security (May 20): 3
Credibility, talking faster to increase Filing system maintaining list of abilities
(May 6): 3 alphabetizing before permanent utilized (Jul 1): 2
Credit applications, filling out filing (Mar 25): 2 management’s complaints about
(Sep 9): 2 color coding of (Feb 25): 1; (Jun 3): 3
Criticism (Jul 29): 3 Job satisfaction, achieving variety in
effect of, on productivity (Jul 29): for confidential papers (Jul 29): 3 job (Apr 22): 3
4 for diskettes (Oct 21): 2 Job security
handling coworker (Nov 4): 2 follow up system in (May 6): 2 maximizing (Feb 11): 1
Cultural differences, dealing with for handwritten notes (Nov 4): 3 suggestions for insuring (May 20):
(Nov 4): 2 hanging files for books/magazines 3
Customer relations, for employees (Dec 2): 3 worker characteristics (Apr 8): 3
without customers (Jan 14): 3 maintaining efficient (Jul 1): 8 Job title
office hour notation for contacts/ getting management to change
D clients (Nov 4): 3 (Jul 29): 3
shortcuts in (Mar 11): 2 matching with job description
Datajack (Jan 14): 2
typing single folder label (Apr 8): (Jul 29): 3
Deadlines, tips on meeting (Sep 9): 4
Desk calendar, updating (Jul 1): 2 2 for secretaries (Feb 11): 2
for tasks to be done (Dec 2): 3
Desktop Paperlok (stapler) (Aug 26): 2
Dictation technology (May 20): 2 K
Directions, worksheet for (Jul 29): 3 G Keyboarding skills, world record for
Diskette suspension files (Oct 21): 2 Goodwill speed (Dec 30): 2
Document, verifying revision of as intangible business asset
(Oct 7): 3 (May 6): 1 L
magic words in (Mar 11): 2
Ladder of growth, levels on (Jan 14): 1
E Lazary, Betsy, career advancement of
Editing H (Dec 16): 4
by fax (Jun 17): 2 Handshakes, interpreting types of List-making, tips for productive
non-routine business letters (Aug 12): 3 (Apr 22): 4
(Nov 18): 2 Holidays Lottery, odds of winning with single
800 numbers, proper notation for noting in appointment book ticket (Oct 7): 3
(Sep 23): 2 (Mar 11): 2 Love relationships, discretion for, in
Electric shocks, eliminating, from reducing stress from (Dec 2): 4 office (Mar 25): 2
metal cabinets (Sep 23): 3 Lunch schedules, handling conflicts
Employee-client relationships, I in (Aug 12): 2
confidentiality in (Apr 8): 3 Lunch updates, enhancing teamwork
Illness, convincing employees to stay
Employee handbook, for new with (Oct 7): 3
home for (Mar 11): 3
employees (Feb 25): 2
In-box, management of (Jun 3): 1
Employees. See also New employees Indirect communication, identifying M
value of (Nov 18): 1
and avoiding (Mar 25): 1 Magazine subscriptions, invoice
Empty-nest phenomenon, common
Information payment for (Sep 9): 3
sense approach to (Sep 9): 3
color coding of file systems for Mail, protecting confidentiality of
Entertainment/Travel Books, as
managing (Feb 25): 1 (Jul 15): 3
employee benefit (Apr 22): 3
getting, from management Management
Equipment, training in use of
(Dec 16): 2 getting information from (Dec 16):
(Feb 11): 2
providing easy access to office 2
Ethics, questioning boss’s (Oct 21): 1
(Apr 8): 2; (Jun 17): 2 Manipulation in office, avoiding
Etiquette. See Business etiquette
Ink remover towelettes, uses for (Jun 17): 2
Exercise, best time for (Mar 25): 3
(Nov 18): 3 Meetings
Expense receipt, for public transporta¬
Intangible business assets (May 6): 1 with boss, preparing for (Aug 26):
tion (Aug 26): 3
Interruptions, work sheet for handling 1
(Jul 29): 3 notetaking in (Jul 15): 4
F Interviewees, directing (Oct 7): 3 ordering lunch for (Feb 11): 2;
Family, impact of, on work life (Sep 9): 3
(Feb 11): 4 J scheduling (Sep 23): 3
Favoritism, by boss (Sep 23): 2 Memory
JG Platinum (Apr 22): 2
Fax improving (Jul 1): 1
Job description
adding capabilities for, to com¬ voice mail for jogging (Sep 23): 3
ambiguity in (Jul 1): 2
puter (Mar 11): 2 Memos, do’s and don’ts of writing
appropriateness of title for
copying documents (Dec 16): 3 (Apr 8): 4
(Jul 29): 3
Messages, color coding urgent (Jul 1): in-box (Jun 3): 1 checking for revisions (Oct 7): 3
2 managing (Aug 26): 4 numbering pages in (Nov 18): 3
Mistakes, learning from (Jan 28): 3 managing during bosses absence writing guidelines for (Nov 4): 2
Morale, impact of favoritism on (Aug 12): 3 Responsibilities, expanding, in career
(Sep 23): 2 reducing (Jun 3): 2 advancement (Mar 11): 1
Motivation, effect of thank-you’s on Patents, as intangible business asset Retirement, planning for (Nov 7): 4
(Apr 8): 2 (May 6): 1 Routine tasks, solutions for buildup of
Music, problems with playing radio Performance reviews (Mar 25): 4
over phone (Jun 3): 2 conducting effective (Nov 18): 2 Rumors, and office morale (Nov 4): 1
and maximizing job security
N (Feb 11): 1 s
Personnel files, updating (Nov 4): 3
Names, correct pronunciation of Safe-deposit boxes, drawbacks of
Photocopying
(Jan 14): 2 (Aug 12): 2
ensuring clean copies (Nov 18): 3
Negotiations, tips for powerful Schedule changes, posting (Apr 22): 2
use of equipment (Oct 21): 2
(Mar 25): 2 Secretarial Want Ad Survey (1991)
Pleaser personality, and stress man¬
New employees composite secretary (Jul 1): 5
agement (Sept 9): 1
easing transition for (Nov 18): 4 education/experience (Jul 1): 4
Portable phone. See Telephone
handbook for (Feb 25): 2 industries and specialties
Positive attitude. See Optimistic
office map for (Jun 3): 2 (Aug 26): (Jul 1): 4
attitude
3 job classifications (Jul 1): 3
Postal service. First Class as bargain
providing information for new salaries (Jul 1): 5-6
(Jan 14): 3
boss (Dec 2): 3 shorthand (Jul 1): 4
Print jobs, repeat cover sheet for
suggestions for (Sep 23): 1 skills/abilities (Jul 1): 4
(Dec 30): 3
training in equipment use typing requirements (Jul 1): 4
Privacy, and office cubicles (Nov 4): 3
(Feb 11): 2 word processing/computers
Procrastination, effectively dealing
No, ability to say (Jan 28): 4 (Jul 1): 4-5
with (Jun 17): 1
Noise, in workplace (Aug 26): 2 Secretaries
Procrastinator’s Club (Dec 2): 3
Novell, Inc. (May 6): 4 “All in a Day’s Work” contest for
Productivity. See also Job performance
(Sept 9): 4; (Dec 30): 1, 4
o avoiding procrastination (Jun 17): future career advancement for
1 (Dec 16): 4
Office bully, handling (Dec 30): 2 effect of complaining, comparing,
gatekeeping role of (Aug 12): 4
Office chairs, effect on health and criticizing on, (Jul 29): 4
honoring of, for office role
performance (Oct 21): 4 memory as aid to (Jul 1): 1
(Apr 22): 3
Office cubicles, and privacy (Nov 4): 3 time management skills in
1991 Want Ad Survey for (Jul 1):
Office equipment, maintenance (Aug 12): 1
3-6
records for (Dec 30): 3 Professional image, mistakes to avoid
qualities of good (Jul 29): 2
Office hierarchy and communication in building (Mar 11): 4
title for (Feb 11): 2
(Jun 3): 3 Professional Secretaries Week
Self-confidence
Office jerks (Apr 22): 3
power sources for (Mar 25): 2
handling (Oct 21): 2
tips for building (Apr 8): 2
traits of (Jan 14): 4
Q Self-help tapes, effect of subliminal,
Office morale, and rumors (Nov 4): 1
Quality, basic principles of (May 6): 2 on behavior (May 6): 2
Office relations. See Work relations
Seminars, benefiting from (Feb 25): 3
Office supplies
computer shopping for (Apr 22): R Sidekick (software) (May 6): 3
Signatures, getting needed (Jun 17): 2
2 Radio, problems with playing over
Social Security, coverage questions on
pen/pencil cups (Oct 7): 3 telephone (Jun 3): 2
(Nov 4): 4
return program for (Dec 30): 3 Receptionist
Special events
staplers (Aug 26): 2 career advancement for (May 6): 4
planning suggestions for (Jul 29): 2
Office-support staff, skills for role of, in directing visitors
reference file for (Aug 26): 3
(Feb 25): 2 (Oct 7): 3
Speech, credibility and rate of
Office update, after absence (Jun 3): 2 Record keeping, tips for effective
(May 6): 3
Optimistic attitude notetaking in meetings,
Stamina, as desirable character trait
habits that boost (Feb 25): 2 (Jul 15): 4
(Apr 8): 3
kicking “miserable Monday” habit Recreation expenses, reducing
Staplers (Desktop Paperlok) (Aug 26): 2
(Jul 15): 3 (Apr 22): 3
Stress management
seeking colleagues with (Dec 2): 3 Recycling
in commuting time (Feb 11): 3
Out-of-town guests, restaurant guide of carbon paper (Jul 29): 3
during holidays (Dec 2): 4
for (Jul 15): 2 of paper (Mar 11): 2; (Mar 25): 2;
from inability to control work
Overtime policy, clarifying (May 6): 3 (Jun 17): 4
pace (Jul 1): 2
and fax messages (Jun 17): 3
and new boss (Apr 8): 2
P print job cover sheet (Dec 30): 3 and pleaser personalities (Sep 9):
Redundancy, cutting out of writing
Paper, recycling of (Mar 11): 2; 1
(Mar 11): 2
(Mar 25): 2; (Jun 17): 3, 4 Success, achieving (Mar 25): 2
REFAX (Jun 17): 3
Paper documents, filing diskettes with
Renters, insurance for (Feb 25): 2
related (Oct 21): 2
Reports
Paperwork
T Time management (continued) Work-family conflicts, communicating
Teamwork for commuting time (Feb 11): 3 needs to boss during (Feb 11): 4
luncheon updates to enhance computer’s role in (May 6): 3 Working a room, hints for (Dec 30): 3
(Oct 7): 3 controlling work time (Jul 29): 1 Work overload, causes of, and
welcoming new employee as and deadlines (Sep 9): 4 solutions for (Jan 28): 4
advancing (Nov 18): 4 follow-up system in (May 6): 2 Workplace
Technical documents, verification of improvement techniques clean indoor air policy in
receipt (May 6): 2 (Aug 12): 1 (Mar 11): 3
Technology, dictation (May 20): 2 list making in (Apr 22): 4 cubicles in (Nov 4): 3
Telephone noting holidays in appointment culturally diverse (Nov 4): 2
accessing information on portable book (Mar 11): 2 office map for new employees
(Mar 11): 3 posting schedule changes (Jun 3): 2; (Aug 26): 3
attaching information to (Apr 22): (Apr 22): 2 minimizing conflicts in (Nov 18):
2 and routine task handling 2
disliked phrases on (Dec 2): 2 (Mar 25): 4 worker levels in (Jan 14): 1
etiquette tips for (Jan 28): 1 Toughness, as desirable character trait Work relations
finding abbreviations in directory (Apr 8): 3 cliques in (Feb 11): 3
(Aug 26): 2 Trademarks, as intangible business coworker’s anger in (Mar 25): 3
future features of (Jan 14): 2 asset (May 6): 1 coworker’s errors in (Sep 9): 2
handling interruptions while on Training creative friendships (Jul 29): 2
(Dec 16): 2 accepting, and maximizing job handling boss’s writing errors
handling rude customers on security (Feb 11): 1 (Oct 7): 2
(May 20): 2 in equipment use (Feb 11): 2 and indirect communication
identifying person called to meet trends (Jul 15): 2 (Mar 25): 1
(Feb 11): 2 Travel information (Dec 2): 2 nosy coworker in (Jul 15): 3
invention of (Feb 11): 2 Trite words, avoiding (Oct 7): 2 overfamiliarity in (Sep 23): 2
music playing during hold on Typeface, readable, for fax messages seeking positive colleagues as
(Jun 3): 2 (Jun 3): 3 associates (Dec 2): 3
phone list alphabetized by first Typing, handling interruptions while transferring incoming calls in
name (Dec 16): 3 (Dec 16): 3 (Jun 17): 3; (Oct 21): 2
phone number list for car phone unsolicited criticism in (Nov 4): 2
(Oct 21): 3 V Workstation
pocket size for portable (Apr 22): 2 Vacation, locating work done while cozy versus cluttered (Apr 22): 1
reducing long-distance costs on (Nov 4): 3 designing healthy (Jun 3): 4
(Feb 25): 4 VDT-disease (Jun 3): 4 personal touches for (Apr 22): 1
reducing out-of-town charges Visitors, turning down surprise World Invitational Type-Off, winner
(Sep 23): 4 (Aug 12): 4 of first annual (Dec 30): 2
teaching children emergency use Voice-mail Writer’s Catalog (Dec 16): 3
of (Jan 14): 3; (Jul 1): 7 leaving messages on (May 20): 4; Writing
writing 800 numbers in listings (Jul 15): 2 cutting out redundancy in
(Sep 23): 2 personal use of (Jan 14): 2 (Mar 11): 2
Temporary secretarial help saving messages in memory editing service for, via fax
maximizing effectiveness of (May 20): 2 (Jun 17): 2
(Dec 16): 1 handling boss’s errors in (Oct 7): 2
providing information for w help for writing problems
(Apr 22): 2 (Dec 16): 3
Time management (Jul 1): 7 Wallets, made of turkey leather report guidelines (Nov 4): 2
(Nov 18): 2
WordRight Express Editing (Jun 17): 2