WILLAN PUBLISHING Fraud Crime and Society Series Series editor: Hazel Croall Published titles Sex Crime (second edition), by Terry Thomas Burglary, by R.I. Mawby Armed Robbery, by Roger Matthews Car Crime, by Claire Corbett Street Crime, by Simon Hallsworth Hate Crime, by Nathan Hall Fraud, by Alan Doig Fraud Alan Doig WILLAN PUBLISHING Published by Willan Publishing Culmcott House Mill Street, Uffculme Cullompton, Devon EX15 3AT, UK Tel: +44(0)1884 840337 Fax: +44(0)1884 840251 e-mail: [email protected] website: www.willanpublishing.co.uk Published simultaneously in the USA and Canada by Willan Publishing c/o ISBS, 920 NE 58th Ave, Suite 300, Portland, Oregon 97213-3786, USA Tel: +001(0)503 287 3093 Fax: +001(0)503 280 8832 e-mail: [email protected] website: www.isbs.com ©Alan Doig 2006 The rights of Alan Doig to be identified as the author of this book have been asserted by Alan Doig in accordance with the Copyright, Designs and Patents Act of 1988. All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the Publishers or a licence permitting copying in the UK issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London W1P 9HE. Hardback ISBN-13: 978-1-84392-173-8 ISBN-10:1-84392-173-1 Paperback ISBN-13: 978-1-84392-172-1 ISBN-10:1-84392-172-3 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Project managed by Deer Park Productions, Tavistock, Devon Typeset by GCS, Leighton Buzzard, Bedfordshire, LU7 1AR Printed and bound by T.J. International Ltd, Padstow, Cornwall Contents Abbreviations and acronyms ix Acknoivledgements xiii A brief introduction to fraud xv 1 Fraud - the academic and practitioner contexts 1 The origins of white collar crime and the study of fraud 1 The study of fraud in the UK 5 The emergence of fraud as a private sector practitioner issue 8 The emergence of fraud as a public sector practitioner issue 12 The practitioner responses 15 Summary 17 2 What is fraud? 19 Definitions of fraud 19 The laws and offences 20 The Law Commission reforms 36 Summary 40 3 The cost of fraud 42 The official statistics 42 The first overview of the cost of fraud 43 The moving totals 44 New methodologies for old 47 Fraud The impact of fraud 48 Summary 53 4 Who commits fraud, and what types of fraud? 55 Cases investigated by the police 55 Case studies in fraud 62 Summary: the dynamics of fraud 77 5 From need to greed - why is fraud committed? 80 Is money the root of all fraud? 80 The view from the surveys - who and why? 81 Academic and other studies - is there a fraud type? 87 Prospectives: why do people and organisations commit fraud? 91 Summary 98 6 Overspill - old frauds, new frauds and fraud in other criminal activities 100 Cybercrime, identity fraud, and cheque and credit card fraud 100 Organised crime 110 Corruption 114 Summary 118 7 How fraud is dealt with - investigations 120 General law enforcement: overview 120 The police fraud squad or economic crime unit 122 The criminal prosecution 125 Police and prosecutors - the SFO and the City of London Police 129 Summary 133 8 Regulation, compliance and audit 135 Financial investigations 135 Regulation 139 Audit 161 Summary 165 9 In-house approaches 167 The private sector in-house approach 167 The public sector in-house approach 175 Summary 186 vi Contents 10 Investigation frameworks 189 The legal framework 190 Criminal investigations in practice 192 Non-law enforcement investigations 194 Summary 200 11 Punishment, asset recovery and prevention 202 Arbitration, adjudication and punishment 202 Juries 206 Non-criminal sanctions 209 Criminal sanctions 213 Prevention and personal responsibility - a forgotten dimension 220 Summary 222 12 Conclusion: the futures for fraud? 226 The current fraud landscape and the need for a strategy 227 Who is responsible for the rise in fraud? 228 What is the harm caused by fraud? 229 What do agencies really want? The future of policing and mapping the landscape of fraud through information 231 The futures for fraud - culture and honesty? 232 Annex: Scotland 236 References 238 Index 248 vii Abbreviations and acronyms ABI Association of British Insurers: the representative association for UK insurance companies ACFE Association of Certified Fraud Examiners: an industry professional body based in the USA, with national chapters ACPO Association of Chief Police Officers: the organisation that represents chief constables APACS Association of Payment Clearing Services: the body that represents cheque and credit card issuers ARA Asset Recovery Agency: the law enforcement agency with responsibilities which include confiscation work and training officials in relation to the Proceeds of Crime Act ATM Automatic Teller Machine: machine dispensing banknotes BBA British Banking Association: the representative body for UK and other banks BSA Building Societies Association C&AG Comptroller and Auditor General: the head of the National Audit Office CAB Criminal Assets Bureau: an Irish law enforcement agency dealing with asset confiscation CAP Common Agricultural Policy CBI Confederation of British Industries CC Competition Commission CFIS Counter Fraud Investigation Service, part of the Department for Work and Pensions CFS Counter Fraud Service: now the Counter Fraud and Security Management Service of the NHS CFSMS Counter Fraud and Security Management Service: a unit within the NHS dealing with fraud CHIS Covert Human Intelligence Source Fraud C1B Compart)' Investigations Branch: part of the DTI CIFAS Credit Industry Fraud Avoidance Scheme: a body funded by its members to exchange information for fraud prevention and detection CIPFA Chartered Institute of Public Finance and Accountancy: the professional association for public sector auditors CML Council of Mortgage Lenders CPIA Criminal Procedure and Investigations Act CPR Civil Procedure Rules CPS Crown Prosecution Service CSG Corporate Services Group DCPCU Dedicated Cheque and Plastic Card Unit: the police unit that deals with organised crime and cheque and credit card fraud DEFRA Department for the Environment, Food and Rural Affairs DFAU Defence Fraud Analysis Unit DFES Department for Education and Skills DoH Department of Health DPP Director of Public Prosecutions: head of the CPS DSS Department of Social Security DTI Department of Trade and Industry DVLA Driver and Vehicle Licensing Authority DWP Department for Work and Pensions EC European Commission ECHR European Convention on Human Rights ES Employment Service: former government department that dealt with unemployment benefit and job centres. Now merged into the DWP FE Further Education: deals with education between secondary school and universities FIG Fraud Investigation Group: staff within the CPS who dealt with complex fraud cases FSA Financial Services Authority: the statutory body that supervises the regulated sector FSMA Financial Services and Markets Act: the Act that set up the Financial Services Authority GP General Practitioners: doctors HMCE Her Majesty's Customs and Excise (merged into HMRC and SOCA in 2005 and 2006) HMCPSI HM Crown Prosecution Service Inspectorate HMIC Her Majesty's Inspector of Constabulary HMRC HM Revenue and Customs (a new agency from 2005 comprising Inland Revenue and part of HMCE) HMSO Her Majesty's Stationery Office IB Intervention Board ICAEW Institute of Chartered Accountants for England and Wales: the professional body for accountants