Resource Directory Franklin County PA Link to Aging and Disability Resources Call Toll Free 1-800-753-8827 Pennsylvania Link to Aging and Disability Resources is a collaborative effort among community agencies and the Pennsylvania Department of Aging to provide information about supports and services for individuals over the age of 60 and for persons of all ages with disabilities. Community Partners BOPIC, Inc. Franklin Family Services CIL Opportunities Gentive Hospice CONTACT Helpline Home Instead Senior Dick’s Home Care, Inc. Care Franklin County Area Humana Agency on Aging PA Career Link Franklin County Franklin County Housing Authority Perform Care Franklin County Seniors Blue Book Information/Referral 2-1-1 Service Coordination of South Central PA, Inc. Franklin County MH/ ID/EI SpiriTrust Life Lutheran Services Franklin County The Gleaning Project Veterans Affairs UCP of Central PA Franklin/Fulton Drug Women in Need & Alcohol 2 This resource guide has been published for the Franklin Link by CONTACT Helpline. CONTACT has sought to make this guide as accurate as possible and is not responsible for any errors or omissions in this guide. This handbook allows users to quickly navigate through the resources available to consumers. CONTACT Helpline provides active listening, health and human services information and referral services for Adams, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Mifflin, Perry, and York Counties. 24 hours a day / 7 days a week For Active Listening Call 1-800-932-4616 For Health and Human Services Information and Referral Call 2-1-1 3 Table of Contents Terminology 6 Abuse 8 Addiction 9 Basic Needs 12 Clothing/Furniture 12 Food 16 Housing/Financial Assistance 22 Residential Living Facilities 26 Subsidized Housing 27 Nursing Homes 29 Transportation 30 Utilities 31 Directory Assistance 34 Consumer Services 35 Advocacy 35 Concerns/Complaints 40 Legal Services 41 Life Skills Training 43 4 Health Care 44 Health Insurance 44 Assistive Technology 45 Associations 46 Medical Equipment 50 Home Health Care/Hospice Care 53 Outpatient Medical/Dental Care 56 Pharmacies 60 Income Support/Employment 62 Individual/Family Life 65 Adult Day Care 65 Senior Centers 67 Assisted Living/Personal Care 69 Homes Private Duty Support 71 Leisure/Recreation 73 Friendly Visitors 75 Index 76 5 ~TERMINOLOGY~ Broad categories of care options and facility terms are listed in this guide. Terminology may vary from facility to facility. Adult Day Centers – A non-residential facility that supports the health, nutritional, social support, and daily living needs of adults in professionally staffed, group setting. Adult Day Centers offer programs in facilities or function as independent organizations. The services may include but are not limited to personal care, assistance with eating or using the toilet, assistance with taking medication, and social assistance. Centers offer a protective, supervised setting and generally operate during normal business hours. Home Care Services – May be provided in a residential setting or as ancillary services, such as in personal care and assisted living or a nursing home environment. Services include skilled nursing, therapies, as well as non-medical services such as light housekeeping, transportation and more. Hospice Care – Hospice care is for families living and coping with life-limiting illnesses. Hospice provides professional treatment of pain and symptom management with support and counseling. It includes medical, psychological, and spiritual support. Nursing Homes – 24—hour health related care and services provided on a regular basis to individuals who require care ordered by and provided under the direction of a physician. 6 PACE – PACE or the Pharmaceutical Assistance Contract for the Elderly is a state prescription assistance program administered through the Pennsylvania Department of Aging and funded through the Lottery Benefits. To be eligible for PACE you must be 65 years or older and a Pennsylvania resident at least 90 days before the date of application. You cannot be enrolled in the Department of Public Welfare’s Medicaid prescription benefit. PACENET – PACENET is a state prescription assistance program administered through the Pennsylvania Department of Aging and funded through the Lottery Benefits. To be eligible for PACENET, you must be 65 years or older, a Pennsylvania resident at least 90 days before the date of application, you must not be enrolled in the Medicaid prescription benefit program. Personal Care Homes – Residential facilities that offer personal care services, assistance and supervision to four or more persons. They are inspected and licensed by the Pennsylvania Department of Public Welfare. Personal Care Homes offer food, shelter, and personal assistance or supervision. They are ideal for people who do not want to forfeit independence and do not require services in or of a licensed long-term care facility but do require assistance or supervision in Activities of Daily Living (ADL). Respite Care – Temporary institutional care of a dependent elderly, ill, or handicapped person, providing relief for their usual caregivers. Respite Care provides care giving opportunities on a short term basis. Care may range from personal to nursing care. Taxes – Taxes are a compulsory contribution to state revenue, levied by the government of workers’ income and business profits or added to the cost of some goods, services, and transactions. Sales tax exemptions include groceries, health related items, medical services, and prescriptions. 7 ~ABUSE~ Franklin County Area Agency on Aging 600 Norland Avenue Chambersburg, PA 17201 717-263-2153 800-642-6990 www.franklincountypa.gov Protective Services are provided to incapacitated older adults unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker and who are at imminent danger to person or property. Agency staff are available to receive reports, investigate and take necessary actions regarding abuse, neglect, exploitation or abandonment. 24 hour on—call service available. Women in Need (WIN) 156 East Queen Street Chambersburg, PA 17201 717-264-3056 800-621-6660 www.winservices.org Services include: a hotline, emergency shelter, counseling, legal advocacy, and prevention services to victims of sexual and domestic violence. Also operates a Sexual Assault Response Team for victims of sexual assault age 13 or older. 8 ~ADDICTION~ Alcoholics Anonymous 877-515-1255 www.aa.org Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self—supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone that wants to do something about his or her drinking problem. Franklin/Fulton County Drug & Alcohol Program Human Services Building 425 Franklin Farm Lane Chambersburg, PA 17202 717-263-1256 www.franklincountypa.gov Contracted with the Department of Drug and Alcohol Programs to oversee and/or carry out the administration, implementation, and completion of drug and alcohol services. FFDA has three subdivisions, which include treatment, intervention, and prevention. Keystone Health Crisis Intervention Program 112 North Seventh Street Chambersburg, PA 17201 717-264-2555 866-918-2555 www.keystonehealth.org Keystone Health Crisis Intervention Program provides mental health and drug and alcohol services throughout the Franklin and Fulton County Areas. 9 MADD (Mothers Against Drunk Driving) 800-848-6233 www.madd.org The nation’s largest nonprofit working to protect families from drunk driving and underage drinking. Call to find your local support group and meeting information. You can also visit www.madd.org to find out more information. Narcotics Anonymous 800-445-3889 www.na.org Narcotics Anonymous offers recovery from the effects of addiction through working a twelve—step program, including regular attendance at group meetings. Pennsylvania Counseling Services 75 South Main Street Chambersburg, PA 17201 717-261-1426 www.pacounseling.com Pennsylvania Counseling Services offers treatment and counseling services for mental health and addictions. Pyramid Healthcare Chambersburg 455 Phoenix Drive Chambersburg, PA 17201 717-261-9100 www.pyramidhealthcarepa.com Services Offered*: Drug & Alcohol Assessments, Anger Management Assessments, Individual/Group/Family Therapy, Medication Assisted Treatment (Suboxone & Vivitrol/Adults Only) *All services available for adults and adolescents unless noted. 10
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