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MANAGEMENT SCIENCE informs ® Vol.55,No.11,November2009,pp.1842–1860 doi10.1287/mnsc.1090.1061 issn0025-1909(cid:1)eissn1526-5501(cid:1)09(cid:1)5511(cid:1)1842 ©2009INFORMS Swift and Smart: The Moderating Effects of Technological Capabilities on the Market Pioneering–Firm Survival Relationship April M. Franco RotmanSchoolofManagement,UniversityofToronto,Toronto,OntarioM5S3E6,Canada, [email protected] MB Sarkar FoxSchoolofBusinessandManagement,TempleUniversity,Philadelphia,Pennsylvania19122, [email protected] Rajshree Agarwal, Raj Echambadi CollegeofBusiness,UniversityofIllinoisatUrbana-Champaign,Champaign,Illinois61820 {[email protected],[email protected]} W e extend the concept of first-mover advantage to the context of high-technology industries with mul- tiple product generations, and propose that the notion of first-mover advantage needs to be viewed not only through a dynamic lens, but also in conjunction with technological capability. Our main finding is that first-mover advantages are best understood in tandem with the firm’s technological capabilities; early entry is beneficialonlyforpioneersthataretechnicallystrong.However,pioneersthatarelowontechnologicalcapabil- itiessufferfrompoorsurvivalratesvis-à-vismarketrespondersornonentrantsintonewproductgenerations. Key words: dynamic capabilities; first-mover advantage; strategy; industry evolution; entrepreneurship; technologystrategy History: Received July 4, 2006; accepted March 20, 2009, by Pankaj Ghemawat, business strategy. Published onlineinArticlesinAdvanceSeptember11,2009. Introduction research that indicates that new product generations In spite of 839 publications on first-mover advantage withinanindustrycanleveltheplayingfieldbetween (FMA) in peer-reviewed journals, its existence has both incumbents and entrants, as well as between neither been conclusively proved nor refuted (Suarez pioneers and late movers. Thus, legacy-based advan- and Lanzolla 2007). Notwithstanding methodologi- tages could be patently atheoretical in such situa- cal advances that have alleviated concerns related tions. On the micro side, firm-level capabilities may to survivor bias, sample selection issues, and defi- complement market-pioneering efforts, namely, sci- nitional confounds in dependent variables (Boulding entific or technological know-how embedded in a and Christen 2003, Lieberman and Montgomery firm’s product. This is another possibly serious flaw 1998,VanderWerfandMahon1997),thisinconclusive- becausetherealizationofpotentialfirst-moveradvan- ness of FMA prompted Finkelstein (2002, p. 39) to tagesfrommarketinitiativesislikelytobecontingent skepticallycommentthatthe“holygrailoffirstmover on a firm’s technological competence. This important advantage is as elusive as it is exaggerated.” fungible resource (Granstrand et al. 1997, Danneels We contend that the problem lies in two theoretical 2002) determines how competitive a firm’s products misspecifications of models relating entry timing to are along accepted scientific parameters of perfor- organizational outcomes: one on the “macro” indus- mance. Complementary resources play a crucial role try level, and the other on the “micro” firm level. in entrepreneurial rents (Stieglitz and Heine 2007), BothhavelargelybeenignoredintheFMAliterature. and heterogeneity in such resources across firms can On the macro side, ignoring the evolutionary dynam- explain variance in firm performance (Robinson et al. ics of the industry has led to a static, legacy-based 1992, Rosenbloom and Cusumano 1987, Teece et al. view of FMA, which is predicated on the idea that a 1997,Klepper2002).Therefore,studyinghowmarket- one-time pioneering act during the incipient stage of creating capabilities affect profits, market share, or an industry could lead to sustained advantages over survival without considering the impact of comple- time. This premise is, however, problematic given mentary capabilities is inherently problematic. 1842 Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship ManagementScience55(11),pp.1842–1860,©2009INFORMS 1843 Both the micro and macro gaps have a com- Regarding the lacuna at the “micro” firm level, mon feature; because of the evolutionary nature of we propose that technological capabilities, concep- the technology and product market, it is important tualized in a dynamic setting, complement the rela- to consider the relevant know-how, i.e., market- tionship between entry timing and firm performance. pioneering and technological capabilities, in an evolv- Our focus on this complementary asset is motivated ing context. This relates to recent strategic thinking by research that indicates that such assets not only on dynamic capabilities (Eisenhardt and Martin 2000, foster successful entry into new product markets Helfat2007)thatemphasizesachievingnewandinno- (Wernerfelt 1984), but also explain firm survival over vative forms of competitive advantage through exer- the industry life cycle (Helfat and Lieberman 2002, cisingstrategicchoicesthatguidecapabilityevolution Klepper and Simons 2000). Recent strategy research (Lee 2008). At its essence, the idea of dynamic has also found firm performance to be a function capabilities concerns change, and the “capacity of of interdependent capabilities (Agarwal et al. 2004), a firm to purposefully create, extend, or modify thereby emphasizing the need to consider portfolios its resource base” (Helfat 2007, p. 4). In this view, of resources that are complementary and together firms continually realign and redesign their resources enable value creation and appropriation (Steiglitz through a process of search and selection to “achieve and Heine 2007, Moran and Ghoshal 1999, Teece new resource configurations as markets emerge” 1986). Whereas firms need technological capabili- (Eisenhardt and Martin 2000, p. 1107). Continual ties to engage in scientific inventions (Bierly and efforts at strategic renewal—through creating new Chakrabarti 1996, Cohen and Levinthal 1990), they market spaces or responding to existing ones—while also need marketing know-how to appropriate the simultaneously sustaining its technological and prod- potential economic rents embodied in their techno- uct market position is critical to a firm’s survival logical breakthroughs (Dierickx and Cool 1989, Teece in rapidly changing environments (Burgelman 1991, 1986). Their complementary nature creates a valuable FloydandLane2000,GansandStern2003,Huffetal. synergy (Day 1994) that maximizes the value of mar- 1992). We draw insights from the strategy literature ket opportunities to a firm (Park and Zaltman 1987, to address this important “static” problem in entry Walker and Ruekert 1987) and inhibits competitive timing research where the dynamics of evolution- imitation due to the inherent difficulty of develop- ary change, both on market- and technology-related ing the two capabilities simultaneously (Grant 1991, domains of firm capabilities, have been ignored. LippmanandRumelt1982,ReedandDeFillippi1990). To address the “macro” concern, we consider an From this perspective, it is imperative for FMA stud- evolutionary context where technological discontinu- ies to consider technological know-how as a critical ities create a set of upwardly shifting S-curves in resource that is complementary to market creation. an industry (Foster 1986). Herein, we consider firms’ In an empirical setting marked by rapid changes abilities to create new markets through pioneering and the emergence of new technological subfields entry into emerging product generations. Research andproductmarkets—thediskdriveindustryduring has documented how “technological subfields” in the the 1977–1997 period—we examine the outcomes of disk drive and medical diagnostic industries created firms’ capabilities in market creating and responding. new market segments that had far-reaching conse- We further investigate the interaction effects of tech- quences on both industry structure and composition nological capability and timing of entry. Our paper (Mitchell 1989, Christensen 1997a). Such new product thus extends the concept of first-mover advantage to generations presented both incumbents and potential industry contexts with multiple product generations entrants with multiple strategic opportunities: be a market pioneer, respond through late entry, or not to examine two specific relationships: first, the main enter. Importantly, these punctuations in the industry effects of market-pioneering and market-responding life cycle may serve as potential levelers in a Schum- behaviors on the rate of survival, and second, the peterian (Schumpeter 1942) sense because they may role of a firm’s technology position as a moderator in disturb the status quo, negating legacy advantages the market pioneering/responding–survival relation- and offering the opportunity to redefine the competi- ships. We find that incumbents from prior product tivescenario.ThisleadstoadynamictheoryofFMA: generationsareequallylikelytopioneernewmarkets Early entry is not a one-time act that creates a legacy- as new entrants in the industry. Moreover, firms that based advantage, but one that needs to be examined in fail to keep up with the evolving industry, in terms a dynamic context characterized by the emergence of of either new markets or technological development, multiple product generations as a result of industry are more likely to exit the industry. Specifically, we evolution. In other words, we need to consider entry find that when timing of entry is considered in isola- timing through the lens of a firm’s dynamic capability tionofothercapabilities,marketrespondingprovides to pioneer or respond to new market opportunities. more benefits than either market pioneering or not Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship 1844 ManagementScience55(11),pp.1842–1860,©2009INFORMS responding to emerging market opportunities. How- removesmanypath-dependentadvantagesassociated ever, when considered in conjunction with the com- with early entry that may have accrued to the mar- plementary dynamic capability in the technological ket pioneers of the prior product generation. How- realm, our results show a more nuanced relationship. ever, existing literature has tended to emphasize a Pioneering elevates survival rates for firms that sus- static, legacy-based advantage associated with entry taintechnologyleadership,andthisgroupisthemost timing, and has overlooked the evolutionary forces advantaged relative to others over time. Conversely, that reshape industries as a result of technological when pioneering efforts are not matched with efforts inventions and market innovations. In this context, at keeping up with the changing technological fron- relatingcompetitiveadvantagetobeingamarketpio- tierovertimeandfirmsfallbelowacertainthreshold neer during the inception of an industry (or for that of technological capability, pioneering activities hurt matter a prior product generation) is a potentially a firm compared to late or even nonentry into later flawed thesis, because such legacy-based advantages generations. are unlikely to be sustained in high-velocity markets that are undergoing disruptive changes (Eisenhardt Theoretical Framework and and Martin 2000, Suarez and Lanzolla 2007). Investigating what firms do when faced with mul- Hypotheses tiple opportunities over time allows us to study the Market Creation and Response impact of firms’ strategic capabilities to create, or as Firm Capabilities respond to, such technological and market shifts. Although industries and products are typically char- Extant entry timing literature has ignored whether acterizedasevolvingthroughsmoothandpredictable firms are advantaged by being able to morph along S-curves (Gort and Klepper 1982), such heuristic por- with discontinuous changes in their product markets. trayals may mask occurrences when emerging new However, this ability to create new markets is part of product generations cater to entirely new user seg- an important class of organizational capabilities that ments, and in doing so transform the competitive has been termed “dynamic capabilities” (Teece et al. landscape of the industry. This is consistent with the 1997, Eisenhardt and Martin 2000), which both con- description of technological progress as one where strainsandenablesafirm’sabilitytoadapttochanges long periods of incremental innovation are punctu- in its competitive environment (Teece et al. 1997). ated by bursts of radical change (Abernathy and Viewing entry timing through the lens of dynamic Utterback 1978, Tushman and Anderson 1986). The capabilities thus suggests that a relevant metric to new technical subfields and new product markets considermaynotbewhetherafirmwasamarketpio- create fresh entrepreneurial opportunities within the neer in first product generation, but whether it pos- industry. Yet, much variance can underlie such shifts, sesses the ongoing capability to engage in the act of making them distinct phenomena from the perspec- creating or responding to new markets in changing tive of both entrants and industry incumbents. In industries. the case of incumbents, some resources and capa- bilities that were useful in an earlier market may Market Pioneers, Market Responders, remain relevant in the new segment of the market, and Survival whereas others may become obsolete (Christensen Legacy-based FMA (resulting from pioneering the 1993,Mitchell1991).Forexample,withinthediagnos- very first product generation in an industry) may ticimagingindustry,thefivemajortechnicalsubfields be difficult to sustain in high-velocity environments that emerged represented very different domains of (Suarez and Lanzolla 2007). Rapid evolution of tech- scientificknowledge,yetthespecializedmarketassets nologies and markets can annul experience curve retained their value (Mitchell 1989). However, in data advantages (Lieberman 1989) and lead to obsoles- storage, even though the innovations drew on sim- cence (Tushman and Anderson 1986). Incumbent ilar underlying scientific knowledge, the disruptive firms often fail to enter new market niches because technological innovations often created new product- of routinization and inertia (Miller and Chen 1994). markets with new, very different user characteris- Experience with a particular set of operating rou- tics that rendered redundant market assets that were tines can restrict an organization’s ability to pro- effective in earlier generations (Christensen 1993). duce new products, acquire new resources, and enter Importantly, new product generations can level the new market niches (Teece et al. 1997, King and playing field among incumbents as well as between Tucci 2002). However, a firm’s dynamic capability incumbents and entrants. The emergence of a new to create new markets and pioneer emerging prod- productgenerationcreatesafreshopportunitytocap- uct generations is likely to offset such debilitating italizeonpotentialstrategicandeconomicadvantages effects of change on legacy advantages, and thereby associated with being a market pioneer, even as it enhance its likelihood of survival. Firms that can Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship ManagementScience55(11),pp.1842–1860,©2009INFORMS 1845 buck the trend and strategically transform them- may offset the risks of being first, yet share the gains selves through periodic creation of new markets ofagrowingmarketsegment.Thiswait-and-seestrat- exhibit the capability of ambidexterity in being able egyisespeciallybeneficialinindustriesinwhichnew to take care of the present even as they are creating marketsrenderearliersegmentsobsolete(Christensen the future (Tushman et al. 1997). Organizations that 1993, Mitchell 1991). The choice is not a trivial one in possess such entrepreneurial capabilities for strate- dynamic product markets that face rapid commodi- gic renewal are likely to exhibit enhanced perfor- tization: firms may be inclined to “sit it out” rather mance (Agarwal and Helfat 2009). than invest in markets that are moving toward price- Although market pioneers bear high product and based competition. Yet, by not responding, they face market development costs, and face greater levels the risk of being locked out forever from the market. of risks emanating from demand and technologi- There is reason to believe that entry into new mar- cal uncertainties (Lieberman and Montgomery 1988, kets, even if late, is better than not entering at all. 1998), firms that consistently engage in market pio- Christensen (1997a) documents the failure of firms neeringacrossnewproductgenerationsarealsolikely that paid close attention to their current customer to benefit from various demand- and supply-side iso- needs but missed opportunities to enter new prod- lating mechanisms that underlie first-mover advan- uct generations. Conversely, Tegarden et al. (1999) tage (Rumelt 1987). By repeatedly getting a head report that in the personal computer industry, firms start on the learning curve, preempting scarce assets improved their chances of survival if they undertook in strategic factor markets, and increasing buyers’ the strategic decision to embrace the new product switching costs, firms that exhibit sustained market- generation even if they were late to enter. King and pioneering capabilities are likely to enjoy strategic Tucci(2002)findthatincumbentsthatbroketheiriner- and economic benefits due to advantageous posi- tia and entered emergent market segments enjoyed tions in resource space and creation of entry barri- higher sales, and thus gained value relative to firms ers (Lieberman and Montgomery 1988, Suarez and that did not respond. Firms that are able to under- Lanzolla2007).Thesebenefitsarelikelytobestronger take such transformational experiences, even if late when products can be sharply differentiated from in the game, are able to maintain their adaptability older generations, and early market entry offers an and reduce their inertia, and thereby enhance their escape from commoditization and intense price com- survival chances (Katz and Allen 1985, Tushman and petition. In such situations, reputation effects and Romanelli 1985). Accordingly, temporary price umbrellas are likely to provide an Hypothesis 2 (H2). Sustained market-response capa- important monopoly window to firms that systemat- bilities increase the likelihood of survival. ically engage in market pioneering of new product generations (Adner 2002). Therefore, Technological Know-How: A Complementary Hypothesis1(H1).Sustainedmarket-pioneeringcapa- Dynamic Capability bilities increase the likelihood of survival. Thusfar,ourfocushasbeenonhowentrytiminginto new product generations impacts firm survival. Lit- Onceanewmarkethasemergedthroughtheefforts erature suggests that, in high-velocity environments, of market pioneers (whether a new entrant or an having a number of distinct capabilities enables firms incumbentfromearliergenerations),incumbentfirms to alter their resource bases and adapt to chang- in prior market generations of the industry must ing competitive conditions (Eisenhardt and Martin decide whether or not to respond and move into 2000). Specifically, the notion of dynamic capabil- the new product generation space.1 Potential respon- ities spans a diverse range of routines, including ders thus face a difficult trade-off. Having lost the those related to technological capabilities, market- market-pioneering opportunity, should they enter the ing, product development, and resource acquisition, new market? Their decision relates to the trade-off recombination, and integration (Teece et al. 1997). between minimizing the threat of obsolescence and Importantly, Teece (1982) called attention to exam- the need to focus resources on their extant markets. ining capabilities related to the market (as in our By entering new markets after they have been estab- emphasis on market pioneering and responding) and lished by the market pioneers, market responders to the underlying technological domain. While not discounting the importance of other capabilities, we 1We note that one way in which firms may choose to respond to focus our attention in this paper on dynamic techno- emerging product generations is by “skipping” a certain market logical capabilities as important to firm survival, par- altogether and entering or initiating the next product generation ticularly because it complements our dynamic timing (de Figueiredo and Silverman 2007). For the focal product gener- of entry capabilities. ation,however,thefirm’sdecisionisthusdefactotonotrespond Acrucialdeterminantofsurvivalisafirm’spropri- toanopportunity.Intheempiricalsection,weconductrobustness checksrelatedtotheincidenceofskippingasaresponse. etary technical/innovative capability (Schoonhoven Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship 1846 ManagementScience55(11),pp.1842–1860,©2009INFORMS et al. 1990). Because technological knowledge is typi- even as organizations greatly improve their technolo- cally tacit and developed over time, it is a source of gies in absolute terms, they often move backwards competitive advantage. Technological capabilities can in relative ranks over time because rivals improved create differentiation advantages for firms and thus even faster. This is further supported by work by Lee relatepositivelytosurvival,particularlyundercondi- (2008), which points to the “Markovian” property of tions of intense competition. Furthermore, in process- capabilities,suchthatinitialcapabilitiesmayhavelit- enablingindustries,suchdiskdriveproduction,rapid tle impact on current capabilities. This highlights the and smooth introduction of new manufacturing pro- issue of contemporaneous rank. In industries with cesses is highly important for competitive perfor- rapidlyevolvingtechnologies,lagginginpositionrel- mance. Technology development is often targeted at ative to the contemporaneous technology frontier not discovering parameters whose unfamiliarity causes onlysignalslowerquality,butalsoincreasestheprob- defects in manufacturing. Early specifications of a ability of failure. Thus, the ability to sustain tech- process technology generally fail; engineering exper- nological leadership, or maintain a contemporaneous imentation and analysis generate knowledge and superior technological position, based on scientific thereafter codification of the parameters of the tech- breakthroughs and complex organizational learning, nology (Hatch and Macher 2002). This sequence enhances firm performance. Therefore, requires both conscious learning by doing and scien- Hypothesis 3 (H3). Sustained technological capabili- tific breakthroughs. For example, in the case of the ties increase the likelihood of survival. disk drive industry, technological capabilities were dependent on capabilities related to miniaturization, Given the nature of the relationship between error tolerances, and clean rooms. As the underlying market-related and technological capabilities, the science behind the technology of manufacturing disk potential complementarities between the two deserve drives evolved, obsolescence could only be averted close attention. A key reason relates to the mixed throughdynamiccapabilitiesthatensuredcontinuing empirical findings on the main effects of each. mastery over new sets of technological challenges. Just as scholars have documented the inconclusive- In industries that experience rapid advancement, ness of FMA research (Suarez and Lanzolla 2007), technological competition often resembles an arms there is increased skepticism regarding the unbri- race, where instead of absolute goals, the relative dled optimism surrounding technological innovation goal of staying ahead of other competitors becomes (Adegbesamn and Ricart 2007). Recent findings show paramount. In such contexts, technology capability that an emphasis on innovation neither translates needs to be conceptualized in both dynamic and rel- into strategic advantage, nor improves bottom lines ative terms such that it is measured in comparison as expected (Linder et al. 2003, Andrew and Sirkin to other competitors over time, instead of in abso- 2003). Despite the potential of leveraging technolog- lute,staticterms.Fromthisperspective,thereappears ical inventions across multiple market applications distinct ways in which technology-related capabili- and domains (Danneels 2002), firms often fail to real- ties can impact survival. First, environmental selec- izethebenefitsfromtechnologicalresources(Thomke tion processes will lead to the exit of those that are andKuemmerle2002).Thisfailuretoleveragetechno- relatively weaker on the parameter of importance. As logical competence (Danneels 2007) and appropriate noted by Lee (2008), the survivor principle suggests valuelatentinthetechnologicalinventionshaspoten- that firms that occupy lower positions on technology tially led to conflicting findings regarding technologi- frontiers will be eliminated from the industry, thus calinnovativenessandfirmperformance(Caponetal. allowing firms better equipped to satisfy the mar- 1990, Leiponen 2000). ket’s demands to survive. Because a firm’s position To profit from innovation, therefore, a firm needs depends not only on its own efforts, but also on the to keep up with both new technologies and new mar- industry-wide advancement of technology, the ones kets (Griffin and Hauser 1996). The complementarity that are unable to keep up with the industry-wide of these capabilities creates a synergy that increases advancement of technology will face exit pressures. a firm’s effectiveness and efficiency. As noted by Second, the ability of a firm to integrate, build, and Danneels(2007),thecreationofcomplementaryassets reconfigure its technological competencies to address requires resource allocation and transformation of rapidly changing environments will determine sur- generic resources into specific resources. Developing vival.However,whetherfirmsadapttothenewtech- new, complementary capabilities requires a strong nological realities and merely succeed in improving strategic intent, because it involves a deliberate man- their technological capabilities from one period to the agerial decision to divert resources away from the nextisnotimportantperse;whatmattersistheirrel- production of output to the production of compe- ative position in the technology race in the current tence(Dorrohetal.1994).AsindicatedbyChristensen period. Barnett and McKendrick (2004) observe that (1997a, b), the “innovator’s dilemma” is predicated Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship ManagementScience55(11),pp.1842–1860,©2009INFORMS 1847 by the tendency for incumbent firms to focus on dynamic technological capabilities and that of pio- theircurrentconsumers’needsandignoredeveloping neering versus responding. In other words, although capabilities that may enable them to tap into emerg- we have argued that the ability to maintain tech- ing, yet nascent segments. nological superiority is of greater help when firms The inherent difficulty of developing these two possess the ability to pioneer new markets or to capabilities simultaneously can be a valuable isolat- respondtothem,itisnotclearwhetherthesizeofthe ing mechanism (Grant 1991, Lippman and Rumelt effects are different between the two market-related 1982, Reed and DeFillippi 1990), separating win- capabilities. This is important because discriminat- ners from losers. Various organizational pathologies, ing effects would suggest that the interrelationship which researchers call learning traps (March 1991, between the two sets of dynamic capabilities that Levinthal and March 1993), localize search in prox- are fundamental to the renewal of firms in dynamic imate areas (Ahuja and Lampert 2001, Cyert and environments, namely, technological (value creation) and commercialization (value appropriation), is con- March 1963), thus often causing firms to fail in tingent on entry timing into new product genera- realizing the full value of their capabilities (Moran tions. At the core, this would contribute to a more and Ghoshal 1999). Indeed, recent conceptualizations nuanced understanding of Schumpeter’s (1942) dis- of firms’ capabilities have emphasized the creation tinction between invention and innovation, and how of new sources of economic rents (Eisenhardt and the payoff from a firm’s ability to engage in both Martin 2000, Teece et al. 1997). Profiting from inno- value creation and appropriation concurrently differs vation requires a blend of research and development based on the timing of commercialization. (R&D) capabilities (value creation) and capabilities to We contend that technology plays a stronger syn- pursue new markets (value appropriation), particu- ergistic role for market pioneers than for respon- larly in environments that may have high imitabil- ders.Marketpioneerswhoalsomaintainhigherlevels ity and low dependence on existing complementary of technological capabilities possess the cospecial- assets (Gans and Stern 2003). Regardless of whether ized ability to both create new markets and sustain firms enter new markets relatively early or late, them through technological inventions (Gambardella such efforts at renewal help them shed inertia and and Torrisi 1998, Teece 1982). Firms that are able to develop new competencies that maintain their rele- stay on top of the technology curve while demon- vance during periods of change (Burgelman 1991). strating the dynamic capability to create new mar- Firms that invest in technological capabilities while kets are likely to be better off than firms that are also adapting to new market needs are better off similarly endowed on the technology front but are than firms constrained by inertia in any one dimen- characteristically responders, or late movers into new sion. Such strategic renewal efforts permit firms to markets. The mechanism behind our prediction is adapt to changing environments rather than stagnat- twofold: First, technology leadership operates as an ingandfallingvictimtoselectionprocessesunleashed isolating mechanism through which FMA is derived by industry evolution (Agarwal and Helfat 2009). (Lieberman and Montgomery 1988) by encompassing Therefore, we expect that the payoff from pioneer- “cost advantages arising from advanced appropria- ing and responding to new markets will be higher tion of scarce input resources, forestalling bids for whenafirmisabletosimultaneouslymaintainhigher product characteristic spaces, and economies of scale levels of technological capabilities. Because the two created from preemptive investment in the plant and components of the dynamic capabilities required for equipment; and switching costs arise from habit for- renewal, namely, market creating/responding and mation in buyers or from the installed-base effect in technological,arelikelytohaveapositivesynergyon thepresenceofnetworkeffects”(SuarezandLanzolla survival, we hypothesize the following: 2007, p. 379). Second, research has shown that late movers can overthrow pioneers through a process of Hypothesis 4 (H4). Technological capabilities posi- continuous innovation based on learning and tech- tively moderate the relationship between (a) market- nological superiority (Shankar et al. 1998). However, pioneering and (b) market-responding capabilities and the whenpioneersareabletomaintaintheirtechnological likelihood of survival. leadership, such an avenue to losing potential FMA to responders is preempted. Together, these mecha- Thus far, we have focused our attention on the nisms suggest that technologically superior pioneers synergies between the dual dynamic capabilities— are likely to have higher rates of survival than simi- entering new markets and technological capabili- larly endowed responders. Therefore, ties, while without distinguishing how the order in which firms enter may impact this synergy. Our Hypothesis 5 (H5). The synergistic effect of sustained final hypothesis relates to the intriguing question technologicalcapabilitieswithmarket-pioneeringcapability of the relative strength of the synergy between is stronger than with market-responding capability. Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship 1848 ManagementScience55(11),pp.1842–1860,©2009INFORMS Data and Methodology Figure2 ArealDensityofDrivesbyDiameter Empirical Context 10,000 14" We tested the hypotheses in our study using data 5.25" from the rigid disk drive industry over the period 2.5" 1977–1997.Diskdrivesaremagneticinformationstor- ch) 1,000 Highest areal density n age devices. In 1973, IBM introduced the first com- sq. i 83".75" pletely sealed and removable disk drive, the 14-inch B/ 1.8" M Winchester, causing the industry to take off shortly y ( 100 thereafter. Figure 1 depicts the standardized values sit n e fwoirththtehenuamnnbuearlovfalfiuremosfaenadchsavleasriainblethdeiviniddeudstbryy, Areal d 10 themaximumvalueobservedforitinthestudy.Both variables conform to trends documented in industry 1 evolution studies (Agarwal 1998, Gort and Klepper 1976 1980 1984 1988 1992 1996 1982).Thefirst10yearsoftheperiodstudiedshowed Year a rapid increase in both number of firms and sales. The39incumbentsthathadenteredbetween1973and eachsuccessivemarket.Arealdensity(megabytesper 1976 were joined by 153 new entrants after 1977, an inchofstoragecapacity)isacriticaltechnologicalper- increase that fueled rapid growth in industry sales. formance parameter for disks, and Figure 2 depicts A shakeout of firms ensued in 1986, and sales contin- the rapid increase in areal density within and across ued to increase, though at a decreasing rate. disksofsuccessivediameters.Thus,themultiplenew The smooth trends in number of firms and sales, marketsandtherapidchangeintechnologymakethe however, mask discontinuous changes within the disk drive industry an ideal empirical context for our industry. As shown in Figures 1 and 2, architec- study. tural innovations led to five new disk diameters Data Sources during the 20-year period considered in our study. We collected data from sources that documented Each diameter innovation created a new market. The eventsatthetimeofoccurrenceandtrackedinforma- smaller diameters enabled the creation and growth tion in the industry for all firms entering and exit- of new markets including desktop computers, lap- ing it, to avoid survivor bias. Specifically, we used topcomputers,personaldigitalassistants,geographic information compiled from the Disk/Trend Report, a positioning systems, and other handheld electronic market research publication that has covered the disk devices. Importantly, as Christensen (1993, 1997a) drive industry since 1977 and has been used in sev- documents, not only did the markets for these new eral past studies (Agarwal et al. 2004, Christensen diameters grow faster than the markets for older 1993, King and Tucci 2002, Lerner 1997). These data diameters,butintimethenewdiametersreplacedthe were supplemented by information from company older ones and rendered them obsolete. news releases, scientific journals, books, and directo- In addition to new markets, rapid technological ries (e.g., the Directory of Corporate Affiliations and the change due to numerous incremental and modular International Directory of Company Histories). The final innovations resulted in technology S-curves within database contains the census of firms in the industry during 1977–1997 and includes detailed information on firm and industry characteristics. Figure1 NumberofFirmsandSalesinDiskDriveIndustry 1.0 Variables FirmSurvival. Thedependentvariableinourstudy, es0.8 firm survival, is computed as a dummy variable that u d val0.6 takes a value of 1 if a firm survived to the following e year (with acquisitions being treated as “censored” z ardi0.4 observations) and 0 otherwise. d n TimingofEntryIntoMarketMeasures:MarketPioneers a St0.2 Number of firms and Responders to Markets. Our market-pioneering and Industry sales market-responding measures are based on new diam- 0 7890123456789012345678 eter introductions, which formed the basis on which 7778888888888999999999 9999999999999999999999 1111111111111111111111 new markets were formed. Our measures of the two Year variables are consistent with our dynamic conceptu- Note. Thedottedverticallinesrepresentthetimingofthesuccessiveintro- ductionofnewmarketswithintheindustryduringthesampleperiod. alization of pioneering and responding capabilities, Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship ManagementScience55(11),pp.1842–1860,©2009INFORMS 1849 and based on the idea that new product generations incumbentfirmenteredamarketafterthefirstyearof present firms with multiple market-pioneering and the market’s introduction into the industry, divided market-responding opportunities. Because the num- by the total number of new market introductions in ber of such opportunities depends on a firm’s overall the industry since the year of entry for the firm for time of entry into the industry as well as when the the time until time t. Mathematically, our measures new markets emerged, our measures of the two vari- take these forms: ablesvaryoverbothtimeandfirms.Wealsonotethat (cid:1) t P (cid:2)t in keeping with our theoretical focus, our timing of PM = (cid:1)k=Ei ik if D >0 and entry variables relate to firm entry into the new mar- it t D k kets rather than entry into the industry. k=Ei k k=Ei (1) (cid:2)t Regardless of whether they are incumbents in the =0 if D =0(cid:8) k industry (i.e., firms that existed in the industry prior k=Ei to the focal market introduction) or new entrants, (cid:1) t R (cid:2)t firms that entered in the first year of a new market RM = (cid:1)k=Ei ik if D >0 and are identified as market pioneers in that product gen- it t D k eration. Our measure of market pioneers as a cohort k=Ei k k=Ei (2) (cid:2)t of firms that creates new markets, and subsequently =0 if D =0(cid:8) k benefits from it, is consistent with earlier treatment k=Ei in the literature (Rosenbloom and Cusumano 1987). Although only one firm can be considered a true pio- where E is the year of entry of the ith firm, t is the i neer on the basis of strict order of entry (Golder and currentyearofoperation,P isadummyvariablethat ik Tellis 1993), more than one firm may simultaneously indicates whether the ith firm was a market pioneer engageinmarket-pioneeringactivitiesandexperience when a new market was introduced (P equals 1 if ik similartimelinesinundertakingnewmarketorienta- the firm introduced a drive for a new market within tionstrategies,suchasscoutingopportunities,assess- the first year of the market’s introduction into the ing uncertainty, and ramping up for production. industry, and 0 otherwise), R is a dummy variable ik Specifically, we adopt the Agarwal et al. (2004) that indicates whether an existing firm entered the measure of pioneering markets (PM ), defined as the relevant market subsequent to the first year after its it number of times a firm introduces a drive in a new introduction(R equals1ifthefirmproducedadrive ik market within the first year of the market’s introduc- for the new market for the first time after the first tion into the industry, divided by the total number of year of the market’s introduction into the industry, newmarketsintroducedintheindustrysincetheyear and 0 otherwise), and D is a dummy variable that k of entry for the firm.2 In robustness checks, we also indicates whether there was a market introduction examine whether our results are sensitive to a more during that year (D equals 1 if a market was intro- k stringent definition of pioneering as introducing the duced, and 0 otherwise). For each firm operating in drive in the first quarter, rather than the first year. the industry at the time of a new market’s intro- Between4%and7%ofthetotalentrantsineachmar- duction, the denominator of the variable is increased ket are classified as pioneers based on the one-year by 1, and the numerator for PM (RM ) increases by it it window, and the range is between 2% and 7% if the 1 only if the firm was a market pioneer (follower) more stringent definition of the first quarter is used. for that diameter. For firms that entered between Firms change from being entrants into the industry two consecutive market introductions, both variables to incumbents the first time a new market is intro- take the value of 0 until the year of the next market duced in the industry after their entry. Our market- introduction. Tables A1–A3 and the related descrip- respondingvariablecaptureswhetherincumbentfirms tions in the online technical appendix (provided in that did not pioneer a market subsequently entered it the e-companion)3 provide detailed examples of how during their life span. Responding to markets (RM ) both market-pioneering and market-responding variables it isthusanalogouslydefinedasthenumberoftimesan change over time based on new diameter introduc- tions and firm decisions regarding entry into new markets.Thebaselinegroupinouranalysisthuscon- 2Our choice of a one-year window in the operationalization of sists of firms that have operations only in the market themeasurewasprimarilydrivenbyconsiderationsofconsistency thattheyenteredin;i.e.,thesefirmsneverenter,either withthebulkofreceivedliterature.Amongthestudiesthatusea “window”ratherthanastrictorderofentryscale,thespanranges early or late, new markets that emerge subsequent to from the exact date that the first firm entered (e.g., Golder and their entry into the industry. Tellis1993)toseveralyearsafterthefirstentryyear(e.g.,Agarwal andGort2001).Themajorityofthestudies,however,useaone-year window(e.g.,Bayusetal.1997,RobinsonandMin2002,Agarwal 3Anelectroniccompaniontothispaperisavailableaspartoftheon- etal.2004). lineversionthatcanbefoundathttp://mansci.journal.informs.org/. Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship 1850 ManagementScience55(11),pp.1842–1860,©2009INFORMS Technological Capabilities. As indicated above, a crit- taking a value of 1 if a firm originated outside the icaltechnologicalperformancemeasureofdiskdrives UnitedStatesand0otherwise.Twomeasuresareused relates to areal density. Our measure of this variable for a firm’s product development capabilities: number is based on the average of a firm’s diameter-specific of drives in a firm’s portfolio and the number of new relative technological position for all the diameters drives introduced by the firm. Because our data are left it produced in a particular year, using the following truncated until 1976, we control for any systematic two-step procedure. The areal density (A) of the best effect for firms that entered prior to 1977 by coding drive produced by firm i in diameter j in year t is the dummy variable incumbent76 as 1, and 0 other- firstdividedbythehighestarealdensityinthatdiam- wise. Given our focus on firms entering a new mar- eter available in the market that year to obtain the ket, we code the dummy variable incumbent in a prior firm’sdiameter-specificrelativetechnologicalposition market as 1 for incumbents in the industry prior to (TC (cid:12): the new market introduction, and 0 for new entrants ijt A (firms that entered since the last market was intro- TC = ijt (cid:14) (3) ijt max(cid:13)A (cid:12) duced).Thedummyvariablediversifiedfirmisequalto ijt 1forfirmsthathadoperationsinotherindustries,and As discussed in Agarwal et al. (2004), measuring a is 0 for pure play disk drive manufacturers. Finally, firm’s technological capabilities in comparison with inrobustnesschecks,wereplacetheincumbentin1976 the best drive in that market circumvents problems and firm entry year dummies with the entry year of the related to cumulative and absolute increases in tech- firm into the industry (imposing the limitation of 1976 nological know-how over time, because it is a relative as the entry year for firms that entered prior to 1977). time-varying measure that reflects a firm’s competi- Among industry-level controls, industry sales is the tive positioning. We then average this measure over logged value of all disk drive sales per year, and all diameters (j = 1 to n) produced by the firm in industry growth is the annual percentage change in year t to obtain a measure of the firm’s average rela- industrysales.Thetechnologicalfrontieroftheindus- tive technological capability (TC ) in that year: it try is measured as the highest areal density in the (cid:1) TC industry over all the diameters produced in a given TC = j(cid:1) ijt(cid:14) (4) it year. Growth in areal density, measured as the per- j centage change in highest areal density between any In robustness checks, we use alternative measures two years, was used to control for the rapid changes of technological capabilities. Specifically, instead of in areal density. To control for competitive density using the average of the best drives across all diam- effects, we use both linear and quadratic specifica- eters produced by a firm, we used (a) the areal den- tion for the number of firms in a year and include the sity of the best drive in the latest diameter produced number of new entrants in the year. Finally, we include by the firm (latest technological capabilities), (b) the dummies for firm entry year to control for differences areal density of the best drive in the diameter prior in founding conditions. to the last diameter introduced (recent technologi- Table 1 provides descriptive statistics and correla- cal capabilities), and (c) the inverse of the coefficient tionsforallthevariables.Thecorrelationsdonotindi- of variation in the areal density, measured as TC catethepresenceofmulticollinearity,andthevariance it divided by the standard deviation in the areal densi- inflation factors confirm its absence. In Table 2, we tiesacrossthedrivesproducedbythefirm(variation- provide the count and average technological capabil- adjusted technological capabilities).4 ities at time of entry into markets based on whether Control Variables. Several firm-level and industry- the firms were entrants or incumbents in the indus- level variables are included as controls. Among firm- try, and whether they were pioneers, responders, or level controls, firm tenure is measured as the number did not enter subsequent markets after their initial of years elapsed since a firm entered the disk drive market entry. On an average, 88% of the firms in the industry; a squared term permits potential nonlinear industry survived to the following year. As shown effects of tenure. We use the logged value, in millions in Table 1, the average value of pioneering across all of dollars, of all disk drive sales per year as our mea- firm-year observations is 0.09, and of responding is sure of firm sales. Foreign firm is a dummy variable 0.28.Amongthenewentrantsintheindustry,11firms pioneered a new market, whereas 181 firms entered 4We note that, consistent with our other variable measures, after the first year of a market’s introduction. Among our measure of technological capabilities is on an annual basis. theincumbents,therewere10instancesofpioneering, Although we cannot conduct robustness checks for a measure 92 instances of responding, and 120 firms who did basedonquarterlytechnologicalcapabilitiesduetomissingquar- not enter a new product market. Thus, it is notable terly observations, the correlation coefficient of technological capa- that that the pioneers into new product generations bilitiesmeasuredquarterly,andannuallyforfirmswhensuchdata areavailable,is0.70. have been almost evenly split between entrants and Francoetal.: ModeratingEffectsofTechnologicalCapabilitiesonMarketPioneering–FirmSurvivalRelationship ManagementScience55(11),pp.1842–1860,©2009INFORMS 1851 Table2 NumberofEntriesandTechnologicalCapabilitiesatTimeof 0 2 1 EntryIntoNewMarkets 6 19 10(cid:1)5 Technologicalcapabilities Numberof attimeofentry 18 1 0(cid:1)440(cid:1)14 entries (std.dev.) Newentrantsintheindustrya 6 79 17 10(cid:1)0 0(cid:1)10(cid:1)0 Pioneersb 11 0.59(0.31) − −− Nonpioneers 181 0.38(0.27) 16 10(cid:1)740(cid:1)02 0(cid:1)180(cid:1)07 Incumbentsintheindustryc − −− Pioneersb 10 0.48(0.27) 934 85 Marketresponders 92 0.41(0.17) 15 10(cid:1)90(cid:1)7−0(cid:1)0 −0(cid:1)1−0(cid:1)0 Noentryinsubsequentmarkets 120 0.38(0.28) 1157 61 14 10(cid:1)00(cid:1)00(cid:1)00(cid:1)0 0(cid:1)00(cid:1)0 aTheF-statisticfordifferencesamongthedifferenttypesoffirmsinthe − − − newentrantgroup=1(cid:1)37(notsignificant). 13 1 0(cid:1)060(cid:1)810(cid:1)740(cid:1)590(cid:1)09 0(cid:1)140(cid:1)01 bTheF-statisticfordifferencesamongpioneersthatareentrantsversus −−− incumbents=1(cid:1)36(notsignificant). 7 7 818 48 cTheF-statisticfordifferencesamongthedifferenttypesoffirmsinthe 12 1−0(cid:1)4 −0(cid:1)00(cid:1)60(cid:1)50(cid:1)5−0(cid:1)0 −0(cid:1)1−0(cid:1)0 incumbentgroup=1(cid:1)62(notsignificant). 29 87485 34 11 10(cid:1)50(cid:1)4 0(cid:1)10(cid:1)30(cid:1)30(cid:1)50(cid:1)1 0(cid:1)10(cid:1)0 − −−− incumbents. Moreover, not only are the technological 10 10(cid:1)240(cid:1)140(cid:1)1 0(cid:1)050(cid:1)070(cid:1)060(cid:1)120(cid:1)25 0(cid:1)360(cid:1)08 capabilities of these two groups similar at the time of − − entry (Table 2), they also evolve the same way over 6739 29 44 17 9 10(cid:1)30(cid:1)20(cid:1)10(cid:1)0 0(cid:1)00(cid:1)00(cid:1)10(cid:1)10(cid:1)1 0(cid:1)20(cid:1)0 the first five years subsequent to entry into the new − − −−−− −− market (Figure 3). Across all firms, the average firm 63342 5671 9 8 10(cid:1)10(cid:1)50(cid:1)00(cid:1)00(cid:1)0 0(cid:1)00(cid:1)00(cid:1)00(cid:1)00(cid:1)3 0(cid:1)30(cid:1)1 technological capabilities in a year is 0.38. The first − − quartile value is 0.16, whereas the value at the third 939372 6 936 61 7 10(cid:1)10(cid:1)00(cid:1)10(cid:1)10(cid:1)00(cid:1)1 0(cid:1)10(cid:1)10(cid:1)00(cid:1)10(cid:1)1 0(cid:1)20(cid:1)1 quartile is 0.57. The top 10% of the firms had techno- − −−− 7982396 53214 92 logical capabilities higher than 0.8.5 6 10(cid:1)10(cid:1)30(cid:1)10(cid:1)40(cid:1)20(cid:1)10(cid:1)2 0(cid:1)00(cid:1)20(cid:1)20(cid:1)20(cid:1)3 0(cid:1)50(cid:1)2 − − −−− 96655139 26469 3 Estimation 5 10(cid:1)80(cid:1)20(cid:1)4−0(cid:1)20(cid:1)50(cid:1)3−0(cid:1)20(cid:1)2 0(cid:1)1−0(cid:1)2−0(cid:1)2−0(cid:1)20(cid:1)4 0(cid:1)60(cid:1)2 We use hazard rate methodology to test our hypothe- 662 681 986 85 ses relating to the probability of a firm surviving in 4 10(cid:1)30(cid:1)20(cid:1)10(cid:1)1−0(cid:1)20(cid:1)10(cid:1)0−0(cid:1)10(cid:1)1 0(cid:1)1−0(cid:1)1−0(cid:1)0−0(cid:1)00(cid:1)2 0(cid:1)30(cid:1)2 a given year. Several discrete and continuous time 3 10(cid:1)210(cid:1)450(cid:1)30(cid:1)180(cid:1)37−0(cid:1)140(cid:1)340(cid:1)15−0(cid:1)090(cid:1)13 0(cid:1)08−0(cid:1)08−0(cid:1)06−0(cid:1)080(cid:1)79 0(cid:1)430(cid:1)1 05level. mraotedsel(sAallriesonava1i9la9b5)l;e wfoer uthsee eastfiimrmat-iyoenarofobhsaezravrad- 2 10(cid:1)10(cid:1)120(cid:1)070(cid:1)080(cid:1)020(cid:1)060(cid:1)040(cid:1)080(cid:1)090(cid:1)080(cid:1)06 0(cid:1)040(cid:1)10(cid:1)10(cid:1)110(cid:1)2 0(cid:1)10(cid:1)04 he0. tion structure with a complementary log-log speci- 1 10(cid:1)030(cid:1)08−0(cid:1)1100(cid:1)040(cid:1)240(cid:1)05−0(cid:1)04−0(cid:1)08−0(cid:1)13−0(cid:1)080(cid:1)04− 0(cid:1)030(cid:1)050(cid:1)050(cid:1)050(cid:1)07 0(cid:1)130(cid:1)08 antatt fioncalytioann.nuBaelclayu,stehisthfeordmautalatoinonsualrlvoiwvasluasretourpedcoavteedr − − − − c fi continuous-timehazardratesfromdiscrete-timedata. 2 0 8 ni Max 1111411,68116(cid:1)311117(cid:1)10(cid:1)32(cid:2)637(cid:1)5 0(cid:1)9836,883161 11973 aresig Araltsioo,nsuofchtiames-pveacriyfiicnagtiocnovaallroiawtess.foFruerathsieerrmionrceo,rpwoe- 6(cid:1) control for firm-level unobserved heterogeneity by 2 613 3 0 Min 000000−18(cid:1)400014(cid:1)7−0(cid:1)13(cid:1)7 −705(cid:1)72562500 00 ove(cid:1)0(cid:1) urosbinugstatroanadlotemrn-eaftfievcetshsapzeacridficartaitoen.6esOtiumrarteiosnulttsecahre- b Std.dev. 0(cid:1)330(cid:1)290(cid:1)430(cid:1)275(cid:1)76156(cid:1)0111(cid:1)260(cid:1)380(cid:1)420(cid:1)460(cid:1)670(cid:1)1434(cid:1)56 46(cid:1)9516(cid:1)861(cid:2)897(cid:1)214(cid:1)480(cid:1)49 14(cid:1)024(cid:1)73 ationsa nwiiqsueeesx,pinocnleundtiinagl mCooxdeplsro.portionalhazardandpiece- el an 0(cid:1)880(cid:1)090(cid:1)280(cid:1)386(cid:1)039(cid:1)576(cid:1)960(cid:1)180(cid:1)230(cid:1)316(cid:1)340(cid:1)142(cid:1)87 6(cid:1)142(cid:1)845(cid:1)068(cid:1)010(cid:1)4 9(cid:1)432(cid:1)17 corr Table1DescriptiveStatistics VariableMe 1.Survival2.Pioneeringmarkets3.Respondingtomarkets4.Technologicalcapabilities5.Firmtenure26.Firmtenure67.Firmsales8.Diversifiedfirm9.Foreignfirm10.Incumbentin1976dummy11.Industrysales112.Industrygrowth13.Highestarealdensityin19industry14.Growthinhigharealdensity−15.Numberoffirms6216.Numberoffirms4(cid:2)2117.Numberofentrants18.Incumbentinpriorsubmarket19.Numberofdrives20.Numberofnewdrivesintroduced Notes.N=1(cid:2)199observations.All ficatopbur56eeanTFveanrcspmcicehchuxceakroenolebatnitdonscnigiddlmll-deiooiieittnsistesgifetitefeico.ribeboschlinceyibnanawtaculesoladchtcmelufiioaodeosoxorpngneredeuaiecdosebtasoatb-lipifoslelsmsioffcuetmfaniaarefterfipvdthceseeatcaasess(itbnnseil(eiwoenioAlkslenitteitteltsiivlTshelmaiietaassvhaloarbastoitetnshliioeesloefihsatd1i1frba9cw)mdldl9t,feaeii5oi-stolcn)yhetlih.forndseinttwaibhhncortuieae.holntotTetvuigigonhaseisngteerxcthiaaiaoswseolnontff.difimcctfiaaehIxtrnepreiemrdnccadepo-hbpefirdseniorptrlfuosiarmfotitmeltisreoiectsadvgmstettsiianifccinbrocetaaiygoesr-ll

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MB Sarkar . scientific knowledge, yet the specialized market assets .. Dk = 0. (2) where Ei is the year of entry of the ith firm, t is the current year of
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