Force.com Development Blueprints

350 Pages·2014·8.46 MB·English

by  Moss

Force.com Development
Blueprints
Design and develop real-world, cutting-edge
cloud applications using the powerful Force.com
development framework
Stephen Moss
BIRMINGHAM - MUMBAI
Force.com Development Blueprints
Copyright © 2014 Packt Publishing
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However, Packt Publishing cannot guarantee the accuracy of this information.
First Published: May 2014
Production reference: 1140514
Published by Packt Publishing Ltd.
Livery Place
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Birmingham B3 2PB, UK.
ISBN 978-1-78217-245-1
www.packtpub.com
Cover Image by Tony Shi ([email protected])
Credits
Author Copy Editors
Stephen Moss Sarag Chari
Mradula Hegde
Reviewers Adithi Shetty
Naveen Gabrani
Srikanth Goati
Project Coordinator
Aruna A Lambat Venitha Cutinho
Caleb Poitevien
Karanraj Sankaranarayanan Proofreaders
Simran Bhogal
Michael Edward Vargas Jr.
Amy Johnson
Samantha Lyon
Commissioning Editor
Akram Hussain
Indexer
Mariammal Chettiyar
Acquisition Editor
Owen Roberts
Graphics
Sheetal Aute
Content Development Editor
Govindan K
Production Coordinator
Saiprasad Kadam
Technical Editors
Mrunal Chavan
Gaurav Thingalaya Cover Work
Saiprasad Kadam
About the Author
Stephen Moss is a Salesforce.com-certified administrator and Force.com developer.
After his first brush with computing on Apple II, he was hooked to it and started
programming on a Commodore 64 computer, back in the 1980s, to automate his
math homework.
He has over 20 years' experience in the IT industry in a multitude of roles, ranging
across application domains as diverse as CRM, GIS, manufacturing, broadcast
engineering, billing, field services, IVR speech recognition, and call center
management systems.
In addition to cloud computing, he also has a keen interest in the SOA/BPM systems
(he is an Oracle BPM Suite Certified Implementation Specialist) and mobile device
development (he even has an original PalmPilot in his attic somewhere!).
He is currently consulting with a range of clients, helping them embrace cloud
computing and digitizing their businesses for the 21st century.
I dedicate this book to my mother and father, whose love and
understanding made me into the person I am today (they also
bought me my Commodore 64). I only wish they were here today
to share this achievement with me. Wherever you are, this book is
for you.
Also, I want to thank my wife and children for their understanding
and patience in having a husband/father who worked during the
day and lived in his study for the months it took to write this book.
Finally, I want to thank my two sisters, their partners, and my nieces
and nephews, who also had to put up with an "invisible" brother and
uncle. Thank you all from the bottom of my heart.
About the Reviewers
Naveen Gabrani is a Force.com architect and the founder/CEO of a
Salesforce consulting company, Astrea IT Services. Astrea is a leader in providing
Salesforce.com services. Astrea has seven apps on AppExchange, such as Smart
vCard, Astrea Clone, Smart Calendar, Print It, Format Me, Chatrules, and Object
Hierarchy that were envisioned by Naveen. He has 20 years' experience in the IT
Industry in various technical and management positions. Naveen is passionate
about providing high-quality software deliveries that exceed customers'
expectations, and building teams of motivated and happy members.
Srikanth Goati is a Salesforce-certified professional and the cofounder of Salesforce
Hyderabad User Group. Currently, he is working as a Salesforce Administrator with
Birlasoft India Pvt. Ltd., Bangalore, India. He is an MCA graduate from Hyderabad
and has certificates in DEV401 and ADM201. Overall, he has four years' experience
in developing and administering Salesforce.com. Birlasoft is a global IT services
provider and part of the 150 year old, multibillion dollar CK Birla Group. With a global
workforce of over 4,000 employees, Birlasoft has global footprints and best-in-class
delivery centers in China and India.
Srikanth has reviewed Force.com Tips and Tricks, Packt Publishing. He can be contacted
via e-mail at [email protected] and followed on Twitter at @srikanthsfdc.
He can be searched on LinkedIn using the name Srikanth Goati and on Facebook
with /srikanth.goti.
I wish to thank my parents and all my family members, friends,
and colleagues for all the joy they bring into my life. Thanks to
my Salesforce community friends. Thanks to the folks at Packt
Publishing, the author of this book, and many others who have
provided help and inspiration along the way.
Aruna A Lambat is an enthusiastic architect working on Salesforce.com technology
with a profound understanding of software design and development. She is passionate
about building better products and providing excellent services, thereby leading to
healthier customer satisfaction. She has been working on the Salesforce.com platform
since 2008. She entered IT acquaintance as a student in 2004. She has completed her
master's degree in Computer Applications from Maharashtra, India. She is associated
with the IT industry since 2007. Having started her career as a Java developer, she has
shifted her focus to cloud computing, specifically in Salesforce.com.
She is a Salesforce-certified developer (DEV401), administrator (ADM201), and
advanced administrator (ADM301/211) along with her regular contribution to the
Salesforce developer community. Also, she is certified in Java as a Sun Certificated
Java Programmer (SCJP) and Sun Certified Web Component Developer (SCWCD).
Before contributing to this book as a reviewer, she worked as a technical reviewer for
Force.com Tips and Tricks, Visualforce Development Cookbook, Visualforce Developer's Guide,
and Salesforce CRM: The Definitive Admin Handbook. All these books were published by
Packt Publishing. She has also contributed for a technical example cited in Force.com
Developer Certification Handbook (DEV401), Packt Publishing.
Aruna works with a reputed India-based IT MNC; it is primarily engaged in providing
a range of outsourcing services, business process outsourcing, and infrastructure
services. She works as a project manager on Salesforce.com technology-based
customer services. She can be contacted via e-mail at [email protected]
and on LinkedIn using the name Aruna Lambat. She can be contacted via Twitter
at @arunalambat and on Facebook with /aruna.lambat.
Special thanks to my parents, Mrs. and Mr. Anandrao Lambat,
for always being there with me, their immense help and support,
and guiding me through each and every step of making the book
reviewing process enlightened.
Caleb Poitevien is an analytic philosopher with a deep passion for continual
improvement. He has grown due to diverse experiences ranging from eight years
in financial operations to over 12 years in IT in enterprise application development
based on Java and Salesforce. He has been consulting for XM Satellite Radio, Motorola,
Level3 Communications, Quick Loans, MTS, NBTY, Apple, and currently Tata
Consultancy Services. Caleb lives by Colin Powell's quote:
Excellence is not an exception, it is a prevailing attitude.
Karanraj Sankaranarayanan, who likes to go by Karan, is a certified
Salesforce.com developer and works as a Salesforce consultant at HCL Technologies.
Karan holds a bachelor's degree in Engineering from Anna University with a
specialization in Computer Science. He has more than three years' experience
in the Salesforce platform and IT industry. He is passionate about the Salesforce
platform and is an active member/contributor of the Salesforce customer
community/developer forum. He writes technical blogs too.
He is also the leader of Chennai Salesforce Platform Developer User Group
based in Chennai, India. He is one of the reviewers of Force.com Tips and Tricks
and Visualforce Development Cookbook, both by Packt Publishing. He can be
reached via Twitter (@karanrajs) and through the Salesforce community
at https://success.salesforce.com/profile?u=00530000004fXkCAAU.
Michael Edward Vargas Jr. is an American software engineer and entrepreneur
who is best known for his ongoing involvement in the development of federal and
private enterprise application systems using the best of breed technologies. He is
currently a member of the Java User Group in Miami. In addition, he is a huge fan
of Douglas Crockford and John Resig for their involvement with the JavaScript
community. On his mornings, nights, and sometimes weekends, he is passionately
devoted to the discipline of software engineering. Originally, he started out in the
field working at Motorola and has gone on to contribute to organizations such as
ADT Security Services, Interval International, and Engility Corporation.
I'd like to acknowledge all of the publishers, editors, authors,
colleagues, friends, and family for the development of this book. I
would particularly like to thank Teo Montoya, Russell Reynolds, and
Michelle Reagin for all they have taught me along the way. Also, many
thanks to my beautiful wife and gorgeous daughter, who inspire and
motivate me to achieve great things.
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