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Flexibility at Work: Critical Developments in the International Automobile Industry PDF

204 Pages·2008·18.788 MB·English
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Flexibility at Work Flexibility at Work Critical Developments in the International Automobile Industry Edited by Valeria Pulignano Paul Stewart Andy Danford and Mike Richardson * Selection and editorial content © Valeria Pulignano, Paul Stewart, Andy Danford and Mike Richardson 2008 Individual chapters © contributors 2008 Softcover reprint of the hardcover 1st edition 2008 978-1-4039-0041-8 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, london W1T 4lP. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2008 by PAlGRAVE MACMILLAN Houndmills, Basingstoke, Hampshire RG21 6XS and 175 Fifth Avenue, New York, N.Y. 10010 Companies and representatives throughout the world PAlGRAVE MACMILLAN is the global academic imprint of the Palgrave Macmillan division of St. Martin's Press, lLC and of Palgrave Macmillan ltd. Macmillan® is a registered trademark in the United States, United Kingdom and other countries. Palgrave is a registered trademark in the European Union and other countries. ISBN 978-1-349-50733-7 ISBN 978-0-230-58193-7 (eBook) DOI 10.1057/9780230581937 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data Flexibility at work : critical developments in the international automobile industry I Valeria Pulignano ... [et al.]. p.cm. Includes bibliographical references and index. 1. Automobile industry and trade-Management. 2. Industrial relations. 3. Automobile industry and trade-Production control. 4. Automobile industry workers. I. Pulignano, Valeria, 1968- HD9710.A2F59 2008 629.222068'5-dc22 2008016420 10 9 8 7 6 5 4 3 2 1 17 16 15 14 13 12 11 10 09 08 Transferred to Digital Printing 2011 Contents List of Figures vii List of Tables ix Notes on the Contributors xi Introduction: 'Flexibility' at Work. Critical Developments in the International Automobile Industry Valeria Pulignano, Paul Stewart, Andy Danford and Mike Richardson Part I Developments in the International Car Industry: 15 The Comparative Perspective 1 Bureaucracy Transcended? New Patterns of 17 Employment Regulation and Labour Control in the International Automotive Industry Valeria Pulignano and Paul Stewart 2 Lean Production and Quality of Working Life on the Shop 45 Floor: The Experience of British and Italian Car Workers Andy Danford, Mike Richardson, Valeria Pulignano and Paul Stewart 3 Lean Production: The Original Myth Reconsidered 83 Dan Coffey and Carole Thornley Part II Developments in the International Car 105 Industry: The National-based Perspective 4 Scope for Policymaking in a Globalised Economy: 107 The Case of Car Assembly in Belgium Geert Van Hootegem and Rik Huys 5 From Lean Production to Mass Customisation: Recent 127 Developments in the Australian Automotive Industry Richard Cooney and Graham Sewell v vi Contents 6 Labour Relations in the Modular System: Ten Years of 151 the VW Experience at Resende, Brazil jose Ricardo Ramalho and Elaine fvfarlova V. Francisco 7 The Quest for Flexibility in the Mexican Auto Parts 173 Industry: Three Tales from a Multinational Company Christian Levesque Index 195 List of Figures 3.1 IMVP survey analysis-a stylised critique 88 3.2 Overtime growth curves 90 vii List of Tables 1.1 Outsourcing at Mirafiori and Rivalta plants 23 1.2 Contracting out in Renault Sandouville 27 1.3 The 'modular consortium' at Resende 30 2.1 Attributes of survey respondents 54 2.2 Workers' assessment of consultation and respect 56 at work 2.3 Management performance scale 58 2.4 Workers' assessment of union performance at work 59 2.5 Union performance scale 60 2.6 Workers' assessment of workload 62 2.7 Workers' views on maintaining the pace of production 64 2.8 Management surveillance 66 2.9 Workers' views on job influence and autonomy 67 2.10 Employee autonomy scale 69 2.11 Workers' evaluation of work demands 70 2.12 Workers' evaluation of the impact of work demands 72 2.13 Workers' experience of bullying at work 73 2.14 Workplace stress scale 74 2.15 Correlations between selected workload/work 75 environment and stress variables 2.16 Regression of workplace stress scale on plant, 77 workload and other work environment determinants 3.1 A simple assembly model classification - stoppages 95 and throughput times 4.1 Support measures agreed in the task force industry 119 ix Notes on the Contributors Dan Coffey is Senior Lecturer in Economics at Leeds University Business School, where he was until recently Director for all economics related MA Programmes. His research interests span organisation and operations in manufacturing industries, political economy and industrial sociology. His recent projects include a book on produc tion myths and the world car industry, published as The Myth of Japanese Efficiency: the World Car Industry in a Globalizing Age (Edward Elgar, 2006). He publishes in a wide range of journals and is the co editor (with Carole Thornley) of Industrial and Labour Market Policy and Performance: Issues and Perspectives (Routledge, 2003) and (with David Bailey and P.R. Tomlinson) of Crisis or Recovery in Japan: State and Industrial Economy (Edward Elgar, 2007). He is active in associ ations which include the European Network for Industrial Policy (EUNIP). Richard Cooney works in the Department of Management at Monash University in Australia. His research focuses upon the organisation of work, employee skill formation and the implemen tation of new production practices. Richard is a specialist in the automotive industry having recently completed a large project for the Ford Motor Company of Australia. He has also recently com pleted a study of the Australian Vocational Education and Training (VET) system in an international comparative context. Richard is currently editing a book examining trade union involvement in VET policy formation and he is co-convenor of the Inter national Conference on Training, Employability and Employment (CTEE). Andy Danford is Professor of Employment Relations at the Centre for Employment Studies Research, University of the West of England. He has published books and articles on the subjects of lean production, the high performance workplace and union renewal strategies. xi xii Notes on the Contributors Elaine Marlova V. Francisco is Associate Professor and Researcher of the Labour Studies Program at the University of Rio de janeiro State (UERJ), Brazil. Her main research interests have been related to the sociology of work, workers organizations at the shopfloor and trade unionism. Geert Van Hootegem is Professor at the K.U. Leuven, Centre for Sociological Research (CeSO), (Belgium). He conducts research on new production concepts, flexibility, lean production, quality of working life, new technology, socio-technical system design, inte gral organisational renewal, team based work, the information society and globalisation. He is currently involved in fundamental and applied research projects, such as: EMERGENCE, focusing on plausible relocation movements that were caused by technological factors in the eEconomy (in the service sector); STILE, focusing on Statistics and Indicators on the Labour Market in the eEconomy; Kerosine, about the Knowledge Economy and Regional Strategies for Organisational and Sustainable Innovation; and a project on Spatial Data Infrastructure and Public Sector Innovation. He is a member of the Editorial Board of the academic journal'Work, Employment and Society'. Rik Huys is senior researcher at the Higher Institute for Labour Studies (HIVA) at the Katholieke Universiteit of Leuven (Belgium). He attained a PhD in 2000 at the Faculty of Social Sciences of the Katholieke Universiteit Leuven with a dissertation on 'The structure of the division of labour in Belgian car assembly plants'. His research relates to the fields of work organisation, quality of working life and surveys on these issues. He is currently involved in the European research project, WORKS that aims at improving our understanding of the changes taking place in work in the knowledge economy. Christian Levesque is a Professor of Industrial Relations, Department of Human Resource Management, at HEC Montreal. His research focuses on union revitalisation, workplace innovation and the social regulation of multinationals. He is Co-director of the Inter University Center on Globalisation and Work (CRIMT) a research network that seeks to understand the social dynamics of institutions and capabilities building in a global era.

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