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Historic, Archive Document Do not assume content reflects current scientific knowledge, policies, or practices. f ' r 2 5 United States Department of Agriculture Forest Service Management Notes Volumes 53-54 No. 2 1992-93 Fire United States Department of Agriculture Management Forest Service Notes Volumes 53-54 An international quarterly periodical No. 2 devoted to forest fire management 1992-93 Contents 3 People—Fire Managers Must Talk With Them 17 Smokey Bear 1993 Campaign Arthur W. Magill 25 NWCG Information Resource Management 8 Public Involvement in Fire Management Working Team Valerie Chambers Stephen F. Pedigo 12 Behind the Scene With a Fire Information Officer 26 Wildland Firefighters, Thank Jerry Jeffries— Maryjane Cavaioli Recipient of the GEICO Public Service Award for Fire Safety—for Many of Your “Lucky Stars” 15 Another First—Human Resource Specialist Training Doris N. Celarier at NARTC Melanie Goss 18 Smokey and the American Cowboy—Eastward Ho! Rick Higginbothan and Marvin Dablemont 20 Continuing Success Story of Training Wildland Firefighters Denny Bungarz and Richard C. Wharton 23 Partnerships—Making Them Work in Times of Limited Resources Glenn A. Carowan, Jr. Fire Management Notes is published by the Forest Service of the U S. Department of Short Features Agriculture, Washington, DC. The Secretary of Agriculture has determined that the publication of this periodical is necessary in the transaction of the public business required by law of this Department. 7 Fire Management Notes—Looking for a Few Subscriptions may be obtained from the Superintendent of Documents, U S Government Printing Office, Washington, DC 20402. Good Ideas Send suggestions and articles to the Chief. Forest Service (Attn: Fire Management Doris N. Celarier Notes), P.O. Box 96090, U.S. Department of Agriculture, Washington, DC 20090-6090. Mike Espy, Secretary Francis Ft Russ 10 Handtool Sharpening Gauge U.S. Department of Agriculture General Manager Bob Hensler F. Dale Robertson, Chief Doris N. Celarier Forest Service Editor 14 Elena Rios and Her Brush With Fire Mary Jo Lavin. Acting Director Enid Hodes Fire and Aviation Management Donna Paananen Doris N. Celarier Contributing Editors U S. Department of Agriculture programs, services, and employment are open to all on the basis of merit, without regard to race, color, sex, religion, national origin, age, or disability. Any person who believes he or she has been discriminated against in any U.S. Department of Agriculture-related activity should immediately contact the Secretary of Front Cover: Forest Service firefighter-artist Elena Rios' charcoal and Agriculture, Washington, DC 20250. conte crayon drawing entitled "Burning Snag." Rios, a member of the Los Disclaimer: The use of trade, firm, or corporation names in this publication is for the Padres Hotshots in Santa Barbara. CA. synthesized a variety of information and convenience of the reader. Such use does not constitute an official endorsement of any product or service by the U.S Department of Agriculture. Individual firefighting experiences in this drawing. (See article, page 14.) Photo authors are responsible for the technical accuracy of the material presented in Fire credit: Ed Gornowski. Los Padres National Forest. Management Notes 2 Fire Management Notes People—Fire Managers Must Talk With Them Arthur W. Magill Research forester, USDA Forest Service, Pacific Southwest Research Station, Forest Fire Laboratory, Riverside, CA Fire managers know the wildland- Fire Safety Messages Effectively? various state and local officials along urban interface fire problem is a Fire Management Notes, a long- with fire managers and fire prevention “people” problem, but recognizing the established magazine directed to the personnel, about fire safety in the problem and addressing it in ways that the wildland firefighting community wildland-urban interface and to are apt to cause interface residents to and distributed to 3,000 offices or encourage groups to take action to change their behavior are two different individuals, offers a clue about improve safety. Even though more things. The interface fire problem interests and values. Articles in Fire than 50 such persons were invited, less demands that managers deal with Management Notes suggest that than 10 attended. The majority of people in special ways. Fire preven¬ manager interests have been tradition¬ attendees were fire people, so the fire tion in the interface, like recreation ally captured by “things” such as safety message was discussed among management, depends upon managers planning, interagency coordination, those already familiar with it— knowing who they are serving and fire behavior, suppression, enforce¬ firefighters talking to firefighters. being involved in effective two-way ment, strategies and tactics, and Are We Delivering Our Message communication with them. Lives and various technological devices. In Effectively? Fire managers and other property protection depend on it. articles about the wildland-urban natural resource professionals tend to interface that beg for discussion of "talk" more about public involvement Putting Out Safety Information— how managers communicated with than they involve themselves in it. For Does It Help Much? people, there are only hints and the most part, evidence of this glimpses of how managers and preference by managers is subtle and Fire managers recommend to communities interact and the relative is depicted by actual behavior as people who move into the wildland- success of those exchanges (Bailey contrasted with professed behavior. urban interface that they fireproof or 1991; Manning 1990). In a major For example, one fire manager wrote build firesafe homes and protect them article reporting survey findings on in Fire Management Notes about with defensible space (Davis 1990; problems, solutions, and priorities of wildland-urban interface problems and McLean 1992). They stress the need to fire managers, communication with how to solve them. He rightly advo¬ avoid building with wood shingles, the public wasn't even a survey item cated educating the people living in open-furred roofing, fiberglass (Phillips and George 1991). Fire fireprone areas about the need for skylights, unscreened soffit vents, Management Notes has published one building firesafe structures and unboxed eves, and overhanging decks, article in which the methods and creating defensible space (Bailey as well as landscaping with fireprone success of a program to communicate 1991). However, his focus was more vegetation and having vegetation and the wildland-urban interface fire on resolving interagency problems, debris next to buildings (Bradshaw safety message was reported (Jolly knowing your counterpart in other 1987). Yet, they are continually 1991). In fact, the category of “com¬ agencies, and improving interagency frustrated by residents who apparently munication” (other than information communication than on involving the do not hear or heed their warnings and systems) was included for the first public. Improving interagency recommendations. Why, when taking time in the index of volume 52 (1991). operations is a valid goal, but greater action to protect their homes from Are We Delivering Our Message emphasis on working directly with the wildfire seems obvious, do most to the People We Need To Commu¬ public may be more important. people fail to comply with firesafe nicate With? In 1988, a workshop, Another fire professional empha¬ procedures? “Firesafe California: Survival by sized giving attention to firefighter Design,” was held to educate groups training, equipment, mutual aid and What Are the Barriers? such as homeowners, architects and cooperation, subdivision and home Are We Adequately Educating landscape architects, builders, design, new building materials, and Fire Managers How To Communi¬ developers and realtors, bankers, research—if it included educational cate the Wildland-Urban Interface insurance carriers, planners, and programs on subdivision and home 1992-93 Volumes 53-54, Number 2 3 design (Bethea 1987). Sociological tion that flooding is a frequent event and fires—attract considerable research, ironically, was considered (Craik 1970). Some people deny the attention, while more mundane unnecessary, even though to develop environment is hazardous, others events—those involving nonfatal the educational programs that were become accustomed and less aware of injuries—-may be given little attention. championed such research is basic. the hazards, and some accept the Added to the various barriers to In a lire manager's proposal hazards believing technology will achieving the desired behavior is the outlining roles for management, staff, ultimately eliminate them (Preston and fact that over half of the people in the and the public, the responsibility to others 1983). Even with knowledge of United States move every 5 years “get the public involved" is relegated environmental hazards, some people (Laska 1990). Thus, if fire managers, to community leaders (Bailey 1991). will purchase homes in areas subject by chance, succeed in changing the Again, this recommendation suggests to earthquakes and floods (Sims and behavior of homeowners in an area, that fire managers would rather not Baumann 1983). Home size, architec¬ new ones will move in, and efforts deal with the public, but abdicate that ture, and location apparently are much must be repeated. responsibility to somebody else, in more important to them than the Industry. Developers, builders, this case, community leaders. hazards of the areas. These are a few architects, and landscape architects, examples of the bewildering noncha¬ like any good entrepreneurs, continu¬ Behavior—What Blocks Making lant behavior fire managers confront ally seek new and better ways to turn a Changes? when trying to convince homeowners, profit. Clearly, they are aware that developers, and builders to use people want nice homes in attractive Homeowners. Communicating firesafe principles in the wildland- locations. All of the professionals are with homeowners about impending urban interface. people first, so they are subject to the disaster is not easy. People tend to Several conditions serve to increase same foibles and misconceptions as respond poorly to warnings and be the difficulty of conveying fire safety homeowners with regard to underesti¬ oblivious to events that can have a messages. The formula, “education mating or not recognizing interface disastrous influence on their property causes awareness causes desired fire hazards. Apparently, developers and lives. For example, people who behavior,” is a myth: Information sent and “spec" builders are aware that experiment with drugs do not may not be received, and if received, it home size, architecture, and location "choose" to become drug addicts. is not necessarily followed (Sims and are important to homeowners. They They assume “they will not get Baumann 1983). For example, people recognize that people move to the hooked,” that “nothing like that could who have experienced hurricanes were interface to escape urban problems, to happen to me" (Duster 1970). Duster found to develop higher “thresholds” enjoy the “freedom" of the country, also identified this attitude in soldiers of tolerance than those who have not, and to gain environmental quality on the battlefield who, when all about and experienced people are less likely including a good view and surround¬ them are dying, simply “know" they to respond to warnings (Sims and ing trees and shrubs. These construc¬ will survive. Baumann 1983). Of course some tion professionals pursue the opportu¬ Many people who live in areas of information is received and used, but nity to gain a profit by providing high environmental hazard, much like the evidence indicates minimal attractive homes in the wildland-urban Duster's soldiers, deny the danger, exchange and consequent behavior. interface. Unfortunately, homes that although there is a range in denial People also have been found satisfy the locational, architectural, intensity and coping mechanisms. "acutely aware of persistent hazards" and landscape dreams of potential Some occupants of flood plains, for like smog and crime, but infrequent buyers are too often those that example, believe they are excluded events, such as floods and earth¬ contribute to the interface fire prob¬ from flooding—"it can’t happen to quakes, tend to elicit less awareness lem. me"—whereas others’ behavior (Preston and others 1983). Further¬ Government. Community plans demonstrates coping with the percep¬ more, sensational events—like floods frequently do not address the interface 4 Fire Management Notes fire issue, and local governments have Why, when taking action to protect owners and potential homeowners, been unable or unwilling to enact their homes from a wildfire seems because they are the ones seeking ordinances that control development obvious, do most people fail to better living conditions and providing and construction (National Fire comply with firesafe procedures? the basis for an industrial profit Protection Association 1987). The motive. unwillingness of governments to enact Lack of favorable response to fire legislation may be related to an that fire managers should seek, for warnings of environmental hazards, avoidance by politicians to be associ¬ their support would appear essential to including fire (as pointed out earlier) ated with actions that may be viewed the success of fire safety programs. has been discouraging (Perry and unfavorably by their constituency Send Credible Messages. Lindell 1990; Sims and Baumann (Sampson 1991). People—whether homeowners, design 1983). Nevertheless, a few factors Insurance Companies. Claim and construction professionals, or have proven useful for warning of payments for property destroyed by public officials—are more likely to be imminent hazards. Effective warnings wildfire cost insurance companies enticed to participate in fire safety are— millions of dollars each year. Most of programs if the following conditions • Clear these losses could be avoided if are met: • Specific for the desired response homeowners followed the “proper • Clear messages given by credible • Derived from a credible source mitigating measures to protect their individuals who specify necessary • Reinforced locally homes from the threat of wildfires” actions • Conveyed by a positive message (Riley 1991). Riley suggests that • Messages reinforced locally— on primetime television. Prime¬ insurance companies should evaluate a preferably by background leaders time television is espoused to be structure's risk to determine rate cost. or influential groups the most effective medium, Lower rates could be charged Listeners may regard media if the message is positive (Sims homeowners who reduce risk by warnings as "informational" only, and Baumann 1983). adapting to firesafe road designs, unless they are perceived as coming Knowledgeable people are most architectural designs, and building from an authoritative source (Sims and likely to respond favorably to environ¬ materials or do not live in high-risk Baumann 1983). Fire managers should mental threats, but programs that use areas. be considered the credible authorities fear to emphasize risk and danger on interface wildfires. They are without adequate explanations tend to How Do We Overcome the especially effective as authorities if be unsuccessful (Perry and Lindell Barriers? they have established themselves as 1990). People may endure economic credible authorities in a community losses, high stress, greater health risks, Identify Community Leaders. by— and severe disruptions in their lives as Gaining the support of community • Becoming directly involved with a result of floods, fires, or other leaders has definite merit, though public education and involvement disasters and only regard these identifying them may not be easy. programs (which means establish¬ impacts as “misfortune" (Rochford Overlapping cliques are comprised of ing dialogue with the people who and Blocker 1991). key individuals who make local live or plan to live in hazardous Use the Fly Fishing Model. community decisions (Mills 1956). areas) Multicultural recreation research, in Often the driving force behind • Soliciting the help of community southern California, has presented programs may be one person, residing leaders through dialogue to fortify communication as a process where the in the background, who “gets an idea" the meaning and importance of participants share information. How¬ that is then championed by other, their messages ever. the sharing approach may be more visible persons. It is the “back¬ To achieve public involvement, foreign to natural resource managers ground" leaders in each community managers should start with home- whose objectives lead to communica- 1992-93 Volumes 53-54, Number 2 5 lion "in terms of getting a job done" directly involved with citizen involve¬ Changing Behavior and (Hodgson and others 1990). In other ment programs, and establish two-way Making a Difference words, managers may be more communication with the people they interested in "selling" their goals to wish to influence. Achieving these To make a difference in Fire safety customers than engaging in the two- goals is more likely if fire managers in the wildland-urban interface, both way communication necessary for pursue continuing education in the fire managers and homeowners need to effective marketing. Marketing social sciences and other disciplines take action—shifting and adjusting firesafe development means that that emphasizes interpersonal and their usual ways of doing business. Fire managers must participate in two-way multicultural relations and communi¬ managers need to examine their— communication that enables them to cation strategies. • Reluctance to be directly involved with citizen involvement programs, learn more about the goals of Fire managers must confront working with people who hold homeowners and to structure mes¬ construction professionals as well as differing viewpoints, and initiating sages that address homeowner goals as homeowners. If people prefer certain social interaction with those in the well as reducing losses to fire. architectural and landscaping styles community The effectiveness of marketing may rather than those that are firesafe, then • Lack of political experience necessary be improved by using the “fly fishing” it behooves managers to encourage for effective interaction with local and model of communication. According architects and landscape architects to community leaders to the model, managers should develop and use alternative designs • Wariness of abstract concepts and "prepare messages of the kind the and materials that are not only alternative solutions (Magill 1988) receiver looks for” and should "deliver firesafe, but have the aesthetic They need to exchange these them where, when, and how they qualities homeowners desire. Fire attitudes and responses and build mutually beneficial relationships with would be expected” (Hodgson and managers also need to work with the the people they serve: others 1990). Accomplishing this, building materials industry to develop • Homeowners again, requires increased knowledge more fire-resistant coatings and • Construction professionals— of user cultures that may differ from designs for wooden building compo¬ architects, landscape architects, the resource protection orientation of nents as well as other firesafe alterna¬ developers, builders, and building wildland fire managers. Gaining such tives that are aesthetically pleasing. materials researchers and developers knowledge should enhance the The roofing industry may have • Community leaders, county planners dialogue necessary between fire inadvertently taken the lead by and other local officials, and managers and concerned persons if providing an extensive selection of legislators managers are to refine and redirect attractive roofing material that also is • Insurance and financial industries their messages to improve their chance firesafe. Other industries may be for success (Bradshaw 1992). enticed to follow this lead, provided an increase in profits can be demon¬ Working It Out: Talking to People strated. Literature Cited The communication effort also The need to work with home- Bailey. Dan W. 1991. The wildland-urban needs to target county planners, other owners, to recognize and address interface: social and political implications in local public officials, and legislators to business profit motives, and to the 1990's. Fire Management Notes. develop guidelines, set policy, and 52(1): 11—18. identify and gain the support of pass ordinances that improve fire Bethea, John M. 1987. Remarks by John M. background leaders may pose barriers safety. Insurance carriers need to be Bethea, Florida State Forester. In: Gale. to effective fire safety programs. Robert D.; Conner. Hanna J.. eds. People included in this dialogue—to explore Barriers may fall, however, if fire and fire at the wildland/urban interface: a and create policy incentives that managers resist dealing with "things,” sourcebook. Wildland/Urban Fire Interface support local fire safety plans and Workshop for Social Scientists; 1987 overcome their reluctance to be ordinances. ■ August 6-8 Asheville, NC. Washington, 6 Fire Management Notes DC: U.S, Department of Agriculture, Forest Hodgson, Ronald W.; Simcox. David E.: Pfister, Perry, Ronald W.; Lindell. Michael K. 1990. Service; 7—11. Robert E. 1990. Communicating with users Citizen knowledge of volcano threats at Mt. Bradshaw. William G. 1987. The urban/ of the Angeles National Forest: Report No. St. Helens. Environmental Professional. wildland interface fire problem: can social 2. Chico: California State University, and 12( I ):45-51. science play a role? In: Gale, Robert D.; Pomona: California State Polytechnic Phillips. Clinton P.; George. Charles W. 1991. Conner, Hanna J.. eds. People and fire at the University; 31 p. Wildland fire in the I990's: problems, wildland/urban interface: a sourcebook. Jolly. Lane L. 1991. Clark County goes face-to- solutions, and priorities as seen by fire Wildland/Urban Fire Interface Workshop for face with wildland-urban interface. Fire managers. Fire Management Notes. Social Scientists; 1987 August 6-8 Management Notes- 52(3):31. 52( 1 ):3—10. Asheville. NC. Washington, DC: U.S. Laska, Shirley B. 1990. Homeowner adaptation Preston, Valerie; Taylor. S. Martin; Hodge, Department of Agriculture, Forest Service; to flooding: an application of the general David C. 1983. Adjustment to natural and 12-16. hazards coping theory. Environment and technological hazards. Environment and Bradshaw, William G. 1992. Personal Behavior. 22(3):320-357. Behavior. 15(2): 143-164. communication. U.S. Department of Magill. Arthur W. 1988. Natural resource Riley. Douglas J. 1991. Wildland-urban fire- Agriculture, Forest Service, Washington, professionals: the reluctant public servants. loss mitigation: an ongoing problem for DC. Environmental Professional. 10(4):294—303. insurance companies. Fire Management Craik. Kenneth H 1970. Environmental Manning, Dick. 1990. Vegetative management Notes. 52(1 ):27. psychology. In: Craik. Kenneth H. and in the wildland-urban interface. Fire Rochford. E. Burke; Blocker, T. Jean 1991. others. New Directions in Psychology 4. Management Notes. 51 (4): 14—15. Coping with "natural" hazards as stressors: New York: Holt, Rinehart and Winston, McLean, Herbert E. 1992. Paradise burning: the predictors of activism in a flood disaster. Inc.; 1-121. how to live with wildfire. American Forests. Environment and Behavior. 23(2): 171-194. Davis. James B. 1990. The wildland-urban 98(1 & 2):22-26. Sampson, R. Neil. 1991. The politics of the interface: paradise or battleground? Journal Mills. C. Wright. 1936. The power elite. New environment. Journal of Soil and Water of Forestry. 88( 1 ):26—31. York: Oxford University Press; 423 p. Conservation. 46(6):398-400. Duster, Troy. 1970. The legislation of morality: National Fire Protection Association. 1987. Sims, John H ; Baumann. Duane D. 1983. law. drugs and moral judgement. New York: Wildfire strikes home! Report of the Educational programs and human response The Free Press; 274 p. National Wildland/Urban Fire Protection to natural hazards. Environment and Conference. Quincy. MA; 90 p. Behavior. 15(2): 165—189. Fire Management Notes headings, and development of or focus material. Recently, we improved our — Looking for a Few Good on themes or topic areas. production system—editing Mostly Up to You. In some form, electronically so that the magazine can Ideas the FMN group will be in touch with a move from manuscript directly into few of you—to find out what topics page—a first step toward timely From the Inside Out. As this issue tweak your interest. What articles, for information in a timely production of Fire Management Notes (FMN) goes instance, have helped you understand framework. to press, the FMN general manager an operation more clearly, helped you Send the Word. If you have ideas Fran Russ is assembling a group to work more safely and efficiently, or long and carefully concealed wishes examine the goals for the magazine and guided you to training opportunities for FMN, this is the time to share them. how those goals are achieved. For the you did not know of before, Write or call Fran Russ, general past three years, FMN has made a encouraged you to push toward manager, 202-205-0891; DG:W01C or concerted effort to improve itself in excellence, or just made you feel good Doris Celarier, writer-editor, 202-205- small, but important ways: better about being a part of the firefighting 1020: DG:W01B at 201 14th Street SW, communication with authors; more community? Washington, DC 20250. ■ exacting definition of technical terms; On Our Way. This review will easier access to information through the touch on topics covered, the depth and Doris N. Celarier, writer-editor. use of highlights, breakout background style of coverage, use of illustrations, Public Affairs Office, Washington, DC paragraphs, detailed information in and the graphic presentation of 1992-93 Volumes 53-54, Number 2 7 Public Involvement in Fire Management Valerie Chambers Public involvement program manager, USDA Forest Service, Public Affairs Office. Washington. DC Fire management in the Forest Learning by Listening—and processes: the revision and update of Service and other agencies today looks Talking: The Tok Fire an Escaped Fire Situation Analysis a whole lot different than it used to. It’s and the development of a Fire Reha¬ Although thousands of fires occur not just about stamping out forest fires bilitation Plan. Individuals from the in the most expeditious way possible. annually in Alaska and many grow to community and representatives from be large fires, most are in remote Instead, fire management, like so many local agencies voiced their concerns locations. In July 1990. the Alaska other government programs, has come and were encouraged to work with the under intense scrutiny from a well- Division of Forestry knew that the operations and planning team mem¬ Tok Fire, more complex than most, educated and sophisticated public. bers. Within several days of the People’s expectations are higher now would be in the spotlight. The fire, Incident Commander’s arrival, the which grew to over 96,000 acres than they once were. Concerns such as team, with considerable input from the protecting ecosystems; the economic (38,851 ha), was located near the public, developed action alternatives, communities of Tok and Tetlin at the burden of fire suppression; the goals of analyzed potential outcomes, and junction of two major highways State, local, and tribal governments; air selected a preferred alternative. thousands of tourists travel during the quality; the urban-wildland interface; Residents and tourists were kept summer enroute to vacation destina¬ global wanning—you name it—now informed about the fire through tions in Alaska and Canada. bear considerably on our fire manage¬ factsheets, news articles, and photo¬ ment programs. Involvement During a Fire. graphs placed by the incident informa¬ Fire managers cannot afford to rest While firefighters were out on the fire, tion staff at a popular visitor center representatives from the community of on the laurels of a successful and along the Alcan Highway. Tok, the Tetlin Native Corporation, decades-old tire suppression program. The Incident Commander used a Managers need to move at times from and State and Federal organizations community leader from Tetlin to including the Alaska Division of the public information end of the identify issues, advise on Alaskan continuum to true public involvement Forestry, the USDA Forest Service, native culture and special environmen¬ and the U.S. Department of the where the public is engaged with us in tal conditions (such as permafrost), dialogue about larger societal questions: Interior Bureau of Land Management and distribute information to residents. How much fire suppression and at what all provided real-time input into the Was It Worth It? The interaction management of this large fire. cost? How do we preserve national between the community and fire “shrines” like Yellowstone and Much at Stake. The small managers served to lessen anxiety and Yosemite National Parks for human communities of Tok and Tetlin had misinformation and create greater trust much at stake. Residents worried enjoyment without compromising between the local communities and ecological integrity? What do we need about threats to homes and businesses land managers. In this case, public to forgo (for example, some level of air and potential damage from the fire and involvement was about gathering quality for a reduction in fuels in the fire suppression activities to subsis¬ valuable information from residents, tence fishing, trapping, and hunting. urban-wildland interface) in order to but even more importantly, about The situation was complicated further protect something, or can we have building relationships—with payoff both? by the need to evacuate Tetlin, a both during the fire and for long remote town threatened by the spread afterwards. of a fire front several miles wide. “Get the Public Involved,” Said How To Involve the Public More in Special thanks to Jerilyn Levi, program analyst the Incident Command Team. Early Planning and Decisionmaking. USDA Forest Service, Fire and Aviation Management. Washington. DC. and Barbara on, the Incident Command Team Kennedy, public affairs officer. USDA Forest asked the public for its input. Public Local Groups. What can fire Service, Pacific Northwest Region. Mt. Hood involvement was managed by the team managers do to involve the public National Forest. Gresham. OR. for assistance more in planning and decisionmaking? through two existing planning with this article. 8 Fire Management Notes

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