ffffiirrss..iinndddd iiii 1111//66//0099 1111::4488::5599 AAMM Financial Services Anti-Fraud Risk and Control Workbook ffffiirrss..iinndddd ii 1111//66//0099 1111::4488::5588 AAMM ffffiirrss..iinndddd iiii 1111//66//0099 1111::4488::5599 AAMM Financial Services Anti-Fraud Risk and Control Workbook PETER D. GOLDMANN JOHN WILEY & SONS, INC. ffffiirrss..iinndddd iiiiii 1111//66//0099 1111::4488::5599 AAMM Copyright © 2010 by Peter Goldmann. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. 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ISBN: 978-0-470-49899-6 Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 ffffiirrss..iinndddd iivv 1111//66//0099 1111::4488::5599 AAMM S T N E Contents T N O C Preface ix Acknowledgments xiii Introduction: Brief History of Fraud in the Financial Services Industry xv Chapter 1 Why No Financial Services Institution Is Immune to Fraud 1 Statistical Perspective 1 What Is Fraud? 4 Myths and Realities about Financial Services Fraud 5 Review Points 9 Chapter Quiz 9 Chapter 2 The Human Element of Fraud 11 Who Are the Bad Guys? 11 Insider Threat 12 The Fraud Triangle 13 The Fraud Triangle in Financial Services 15 Pressure at Lehman: An Extreme Example 15 Opportunity and Rationalization 16 Rationalizing High-Level Fraud 19 A Fraud Diamond? 21 Review Points 21 Chapter Quiz 22 Chapter 3 Internal Fraud: Loan and Mortgage Fraud 25 Loan Fraud (Nonresidential Mortgage) 25 Mortgage Fraud 31 Types of Internal Mortgage Fraud to Beware Of 32 Red Flags of Employee-Level Loan and Mortgage Fraud 33 Preventing Employee-Level Loan and Mortgage Fraud 36 Review Points 47 Chapter Quiz 48 vv ffttoocc..iinndddd vv 1111//1100//0099 55::1166::4455 PPMM S Chapter 4 Employee-Level Embezzlement 51 T N E T Looting Customer Accounts 51 N O Looting Noncustomer Funds 55 C Theft of Confi dential Information 73 Insider Abuse of Computer Systems 75 Red Flags of Employee-Level Embezzlement 76 Preventing Employee-Level Embezzlement and Information Theft 81 Review Points 90 Chapter Quiz 90 Chapter 5 Internal Fraud: Management Level 93 Looting and Embezzlement 94 Illegal Financial Transactions/Corruption 97 Fraudulent Financial Reporting 102 Deceiving Borrowers, Investors, and Regulators 106 Red Flags of Management-Level Internal Fraud 109 Management-Level Fraud Prevention Checklists 113 Review Points 119 Chapter Quiz 120 Chapter 6 External Fraud against Financial Services Companies 123 Externally Perpetrated Loan Fraud (Nonmortgage) 123 Externally Perpetrated Mortgage Fraud Schemes 127 New Forms of Identity Theft and Fraud 139 Red Flags of External Fraud 152 External Fraud Prevention Checklists 160 Review Points 170 Chapter Quiz 171 Chapter 7 Conducting a Successful Fraud Risk Assessment 175 Getting It Done 175 Procedures for Conducting a Fraud Risk Assessment 177 Roles of the Board and Management in Fraud Risk Assessments 181 Review Points 183 Chapter Quiz 183 Chapter 8 Legal and Regulatory Compliance for Controlling Fraud Risk 185 Fraud Rules to Take Seriously 187 Hypothetical Case: Compliance and InfoSecurity 192 vi ffttoocc..iinndddd vvii 1111//1100//0099 55::1166::4466 PPMM Develop and Implement a Response Program 193 S T Future Regulation: A Prediction 197 N E T Review Points 197 N O Chapter Quiz 198 C Chapter 9 Fraud Detection in Financial Services Companies 201 Basic Detection Methods 203 Advanced Fraud Detection Tools and Techniques 208 Essentials of Fraud Auditing in Financial Institutions 212 Essentials of Automated Auditing 215 Conclusion 215 Review Points 216 Chapter Quiz 218 Appendix A: Answers to Chapter Quizzes 221 Appendix B: Answer Key for Case Studies 225 Notes 237 Glossary 249 About the Author 255 Index 257 vii ffttoocc..iinndddd vviiii 1111//1100//0099 55::1166::4466 PPMM ffttoocc..iinndddd vviiiiii 1111//1100//0099 55::1166::4466 PPMM
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