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Financial Management Strategies for Hospitals and Healthcare Organizations: Tools, Techniques, Checklists and Case Studies PDF

350 Pages·2013·4.62 MB·English
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Financial Management Healthcare Management / Financial Management M H a er Navigating a course where sound organizational management is intertwined with financial acumen tc ii requires a strategy designed by subject-matter experts. Fortunately, Financial Management cn Strategies for Hospitals and ok Strategies for Hospital and Healthcare Organizations: Tools, Techniques, Checklists and o Case Studies provides that blueprint. —David B. Nash, MD, MBA, Jefferson Medical College, Thomas Jefferson University Healthcare Organizations It is fitting that Dr. David Edward Marcinko, MBA, CMP™ and his fellow experts have laid out a plan of action in Financial Management Strategies for Hospital and Healthcare Organizations F that physicians, nurse-executives, administrators, institutional CEOs, CFOs, MBAs, lawyers, i Tools, Techniques, Checklists and Case Studies n and healthcare accountants can follow to help move healthcare financial fitness forward in these a uncharted waters. n —Neil H. Baum, MD, Tulane Medical School c i a In this book, a world-class editorial advisory board and an independent team of contributors al nM draw on their experience in operations, leadership, and Lean managerial decision making to d share helpful insights on the valuation of hospitals in today’s changing reimbursement and reg- a ulatory environments. Hn a e g a Using language that is easy to understand, Financial Management Strategies for Hospitals and e l Healthcare Organizations: Tools, Techniques, Checklists and Case Studies integrates prose, tm h managerial applications, and regulatory policies with real-world case studies, models, checklists, ce reports, charts, tables, and diagrams. It has a natural flow, starting with costs and revenues, an progressing to clinic and technology, and finishing with institutional and professional benchmarking. rt e The book is organized into three sections: S Ot r I. Costs and Revenues: Fundamental Principles ra g t II. Clinic and Technology: Contemporary Issues ae ng III. Institutional and Professional Benchmarking: Advanced Applications ii ze as The text uses healthcare financial management case studies to illustrate Lean management and t if operation strategies that are essential for healthcare facility administrators, comptrollers, physi- oo nr cian-executives, and consulting business advisors. Discussing the advancement of financial man- s H agement and health economic principles in healthcare, the book includes coverage of the financial o Edited by features of electronic medical records, financial and clinical features of hospital information sys- s tems, entity cost reduction models, the financial future of mental health programs, and hospital p Dr. David Edward Marcinko, MBA, CMP™ revenue enhancements. i t a Prof. Hope Rachel Hetico, RN, MHA, CMP™ l s K15524 6000 Broken Sound Parkway, NW Foreword by Neil H. Baum, MD Foreword by David B. Nash, MD, MBA Suite 300, Boca Raton, FL 33487 ISBN: 978-1-4665-5873-1 711 Third Avenue 90000 New York, NY 10017 an informa business 2 Park Square, Milton Park www.crcpress.com Abingdon, Oxon OX14 4RN, UK 9 781466 558731 www.productivitypress.com K15524 cvr mech.indd 1 8/9/13 1:49 PM Financial Management Strategies for Hospitals and Healthcare Organizations Tools, Techniques, Checklists and Case Studies Financial Management Strategies for Hospitals and Healthcare Organizations Tools, Techniques, Checklists and Case Studies Edited by Dr. David Edward Marcinko, MBA, CMP™ Prof. Hope Rachel Hetico, RN, MHA, CMP™ Foreword by Neil H. Baum, MD Foreword by David B. Nash, MD, MBA CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2014 by iMBA, Inc. CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Version Date: 20130716 International Standard Book Number-13: 978-1-4665-5874-8 (eBook - PDF) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material repro- duced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright.com (http://www.copy- right.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identifica- tion and explanation without intent to infringe. Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com Dedication It is an incredible privilege to edit Financial Management Strategies for Hospitals and Healthcare Organizations: Tools, Techniques, Checklists and Case Studies. One of the most rewarding aspects of this career has been the personal and professional growth acquired from interacting with protean professionals of all stripes. The mutual sharing and exchange of practice management ideas stimulates the mind and fosters advancement at many levels. Creating this text was a significant effort that involved all members of our firm. Over the past year we interfaced with numerous outside private and public companies—as well as the Internet blogosphere—to discuss its contents. Although impossible to list every person or company that played a role in its production, there are several people we wish to thank for their support and encouragement: Kristine Mednansky, Senior Editor Business Improvement (Healthcare Management); Karen Sober, Editorial Assistant; and Richard O’Hanley, CRC Press (A Taylor & Francis Group). Any accolades are because of them. All other defects are my own. Of course, this text would not have been possible without the support of our families, whose daily advocacy encouraged all of us to completion. It is also dedicated to our clients, and to the contributing authors, who crashed the development life cycle in order to produce time-sensitive material in an expedient manner. The satisfaction we enjoyed from working with them is immeasurable. Dr. David Edward Marcinko, MBA, CMP™ Editor-in-Chief © 2010 Taylor & Francis Group, LLC Contents Foreword ...........................................................................................................................................ix Preface............................................................................................................................................xiii Disclaimer ........................................................................................................................................xv Acknowledgments ..........................................................................................................................xvii Editors .............................................................................................................................................xix Contributors .................................................................................................................................xxiii Section i costs and Revenues: Fundamental Principles Chapter 1 Managerial Medical Cost Accounting, Structure, Modeling, and Behavior ................3 David Edward Marcinko and Hope Rachel Hetico Chapter 2 Understanding Medical Activity–Based Cost Management ......................................37 David Edward Marcinko Chapter 3 Lean Hospital Materials Processes and Throughput Costs in an Increasingly Tightened Economic Market ......................................................................................53 Adam Higman, Brian Mullahey, Kristin Spenik, and Jerzy Kaczor Chapter 4 Managing and Improving the Hospital Revenue Cycle Process ................................65 Carol S. Miller and David Edward Marcinko Section ii clinic and technology: contemporary issues Chapter 5 Financial and Clinical Features of Hospital Information Systems ............................97 Brent A. Metfessel Chapter 6 Community and County Mental Health Programs of the Future ............................121 Carol S. Miller Chapter 7 Internal Audit Control Measures for Medical Practices and Clinics .......................157 Gary L. Bode and David Edward Marcinko Chapter 8 The Early Promise of Health 2.0 to Enable Wellness, Improve Care, and Reduce Cost in Support of Population Health Management ....................................165 Jennifer Tomasik, Carey Huntington, and Fabian Poliak vii © 2010 Taylor & Francis Group, LLC viii Contents Section iii institutional and Professional Benchmarking: Advanced Applications Chapter 9 Interpreting and Negotiating Healthcare Contracts .................................................183 David Edward Marcinko and Hope Rachel Hetico Chapter 10 Investment Policy Statement Benchmark Construction for Hospital Endowment Fund Management ....................................................................................................227 Perry D’Alessio and David Edward Marcinko Chapter 11 Valuation of Hospitals in a Changing Reimbursement and Regulatory Environment .............................................................................................................261 Robert James Cimasi, Todd A. Zigrang, and Anne P. Sharamitaro Chapter 12 Research and Financial Benchmarking in the Healthcare Industry ........................299 Robert James Cimasi, Todd A. Zigrang, and Anne P. Sharamitaro Epilogue ........................................................................................................................................319 © 2010 Taylor & Francis Group, LLC Foreword INSTITUTIONAL FOREWORD It should come as no surprise to our readers that the nation faces a financial crisis in healthcare. Currently, the United States spends nearly 16 percent of the world’s largest economy on providing healthcare services to its citizens. Another way of looking at this same information is to realize that we spend nearly $6,500 per man, woman, and child per year to deliver health services. And, what do we get for the money we spend? This is an important policy question, and the answer is disquieting. Although the man and woman on the street may believe we have the best health system in the world, on an international basis, using well-accepted epidemiologic outcome measures, our investment does not yield much! According to information from the World Health Organization and other international bodies, the United States ranks somewhere toward the bottom of the top fifteen developed nations in the world regarding outcomes in terms of improved health for the monies we spend on healthcare. From a financial and economic perspective then, it appears as though the 16–18 percent of the gross domes- tic product going to healthcare may not represent a solid investment with a good return. It is then timely that our colleagues at the Institute of Medical Business Advisors, Inc. (iMBA), have brought us their newest work: Financial Management Strategies for Hospital and Healthcare Organizations: Tools, Techniques, Checklists and Case Studies. Certainly, this textbook is not for everyone. It is intended only for those physicians, nurse- executives, and administrators who understand that clinics, hospitals, and healthcare organiza- tions are complex businesses, where advances in science, technology, management principles, and patient/consumer awareness are often eclipsed by regulations, rights, and economic restrictions. Navigating a course where sound organizational management is intertwined with financial acu- men requires a strategy designed by subject-matter experts. Fortunately, Financial Management Strategies for Hospital and Healthcare Organizations: Tools, Techniques, Checklists and Case Studies provides that blueprint. Allow me to outline its strengths and put it into context relative to other works around the nation. For the last year, the research team at iMBA, Inc., has sought out the best minds in the healthcare industrial complex to organize the seemingly impossible-to-understand strategic financial backbone of the domestic healthcare system. The book, a follow-up companion to their Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies, is organized into three sections, with twelve chapters, to appropriately cover many of the key topics at hand. It has a natural flow, starting with costs and revenues, progressing to clinic and technology, and finishing with institutional and professional benchmarking. Section I, on Managerial Medical Cost Accounting, Structure, Modeling, and Behavior (Chapter 1), Understanding Medical Activity–Based Cost Management (Chapter 2), Lean Hospital Materials Processes and Throughput Costs in an Increasingly Tightened Economic Market (Chapter 3), and most especially Managing and Improving the Hospital Revenue Cycle Process (Chapter 4) has broad appeal and would be of interest to hospital chief executive officers, physician-executives and clinic administrators, and chief finance officers and comptrollers. Section II, on the Financial and Clinical Features of Hospital Information Systems (Chapter 5), Community and County Mental Health Programs of the Future (Chapter 6), Internal Audit Control Measures for Medical Practices and Clinics (Chapter 7), has great appeal to chief executive officers, chief operations officers, psychiatrists, psychologists, health fraud and control auditors, and forensic accountants. ix © 2010 Taylor & Francis Group, LLC

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