fourth edition Financial Management Nurse Managers for Merging the Heart with the Dollar Edited by J. Michael Leger, PhD, MBA, RN Director, Department of System Quality, Healthcare Safety, and Accreditation Adjunct Professor, School of Nursing University of Texas Medical Branch Janne Dunham-Taylor, PhD, RN Professor Emerita East Tennessee State University World Headquarters Jones & Bartlett Learning 5 Wall Street Burlington, MA 01803 978-443-5000 [email protected] www.jblearning.com Jones & Bartlett Learning books and products are available through most bookstores and online booksellers. To contact Jones & Bartlett Learning directly, call 800-832-0034, fax 978-443-8000, or visit our website, www.jblearning.com. Substantial discounts on bulk quantities of Jones & Bartlett Learning publications are available to corporations, professional associations, and other qualified organizations. 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Cella Cover Design: Theresa Manley Executive Editor: Amanda Martin Rights & Media Specialist: Wes DeShano Acquisitions Editor: Rebecca Stephenson Media Development Editor: Troy Liston Editorial Assistant: Kirsten Haley Cover Image (Title Page, Part Opener, Chapter Opener): Senior Vendor Manager: Sara Kelly © Spectral-Design/Shutterstock Marketing Communications Manager: Katie Hennessy Printing and Binding: Edwards Brothers Malloy Product Fulfillment Manager: Wendy Kilborn Cover Printing: Edwards Brothers Malloy Composition and Project Management: S4Carlisle Publishing Services Library of Congress Cataloging-in-Publication Data Names: Leger, J. Michael (John Michael), editor. Title: Financial management for nurse managers : merging the heart with the dollar / [edited by] J. Michael Leger. Other titles: Financial management for nurse managers (Dunham-Taylor) Description: Fourth edition. | Burlington, Massachusetts : Jones & Bartlett Learning, [2018] | Includes bibliographical references and index. Identifiers: LCCN 2017025739 | ISBN 9781284127256 (pbk. : alk. paper) Subjects: | MESH: Economics, Nursing | Nursing Services--economics | Nursing Services--organization & administration | Financial Management--methods Classification: LCC RT86.7 | NLM WY 77 | DDC 362.1068/1--dc23 LC record available at https://lccn.loc.gov/2017025739 6048 Printed in the United States of America 21 20 19 18 17 10 9 8 7 6 5 4 3 2 1 © Spectral-Design/Shutterstock Brief Contents Contributors x Preface xi Acknowledgments xii Introduction xiii PART I Health Care, the Economy and Value-Based Purchasing 1 Chapter 1 How We Got to Where We Are! . . . . . . . . . . . . . . . . . . . . . . 3 Chapter 2 Healthcare Stakeholders: Consumers, Providers, Payers, Suppliers, and Regulators . . . . . . . . . . . . . . . . . . 27 Chapter 3 Microeconomics in the Hospital Firm: Competition, Regulation, the Profit Motive, and Patient Care . . . . . . . 45 Chapter 4 Providing Patient Value While Achieving Quality, Safety, and Cost-Effectiveness . . . . . . . . . . . . . . . . . . . . . 67 PART II Budget Principles 107 Chapter 5 Budgeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Chapter 6 Budget Development and Evaluation . . . . . . . . . . . . . 131 Chapter 7 Budget Variances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Chapter 8 Comparing Reimbursements with Cost of Services Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 iii iv Brief Contents PART III Financial Strategies and Accounting Issues 195 Chapter 9 Strategic Management: Facing the Future with Confidence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Chapter 10 Financial Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Chapter 11 Accounting for Healthcare Entities . . . . . . . . . . . . . . . . 253 Chapter 12 Financial Analysis: Improving Your Decision Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Index 305 © Spectral-Design/Shutterstock Contents Contributors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Health Maintenance Organizations . . . . . . . . . . . 11 The Health Insurance Portability and Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Accountability Act of 1996 . . . . . . . . . . . . . . . 11 Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . xii The Balanced Budget Act of 1997 . . . . . . . . . . . 11 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Policies Addressing Quality . . . . . . . . . . . . . . . . . . . . . . 12 Governmental Agencies Concerned with Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 PART I Health Care, the Economy The Affordable Care and Patient Protection Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 and Value-Based A Look to the Future . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Purchasing 1 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Chapter 1 How We Got to Where Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 We Are! . . . . . . . . . . . . . . . . . . . . . 3 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 J. Michael Leger, PhD, MBA, RN, Janne Dunham-Taylor, Chapter 2 Healthcare Stakeholders: PhD, RN, and Joellen Edwards, PhD, RN, FAAN Consumers, Providers, Payers, How Did We Get into This Mess? . . . . . . . . . . . . . . . . . . 4 Suppliers, and Regulators . . . . 27 Foundations of Health Care: The Early Days of Our Country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 J. Michael Leger, PhD, MBA, RN, and Policies Addressing Access to Care . . . . . . . . . . . . . . . . 5 Janne Dunham-Taylor, PhD, RN Access to Direct Services: Hospitals Healthcare Dilemmas: Access, Cost, and Quality . . . 28 and Beyond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Five Stakeholders: Consumers, Providers, The Social Security Act . . . . . . . . . . . . . . . . . . . . . . .6 Payers, Suppliers, and Regulators . . . . . . . . . . . . . . 28 Healthcare Access Changes Post–World Consumers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 War II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Medicare and Medicaid: New Forms Payers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 of Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Safety Net Providers . . . . . . . . . . . . . . . . . . . . . . . . . 8 Regulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Policies Addressing Cost . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Blue Cross/Blue Shield: Setting Trends Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 in Paying for Care . . . . . . . . . . . . . . . . . . . . . . . . . 9 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 The Federal Role in Cost Containment . . . . . . 10 Hospital Prospective Payment: A New Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 World for Hospitals and Providers . . . . . . . . 10 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 v vi Contents Chapter 3 Microeconomics in the We Have a L-O-N-G Way to Go to Fix Our Hospital Firm: Competition, Healthcare System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Patient Safety Issues . . . . . . . . . . . . . . . . . . . . . . . . 71 Regulation, the Profit Motive, Workforce Management Issues . . . . . . . . . . . . . 75 and Patient Care . . . . . . . . . . . . 45 Complexity Issues . . . . . . . . . . . . . . . . . . . . . . . . . . 77 J. Michael Leger, PhD, MBA, RN, and Mary Anne Cultural Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Schultz, PhD, MBA, MSN, RN Disparities Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Microeconomics, Cost Accounting, and Nursing . . . . 46 Regulatory Response: Restricting or Eliminating Reimbursement . . . . . . . . . . . . . . 79 Competition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Our Reality Is Changing—Ready or Not! . . . . . . . . . . 81 Regulation and Managed Care . . . . . . . . . . . . . . . . . . . 49 PART 2: WHAT DOES THE PATIENT WANT? . . . . . . . . . 82 Profit Motive and Patient Care . . . . . . . . . . . . . . . . . . . 51 Our First Priority: Discovering What the Patient Getting the Word Profit Back . . . . . . . . . . . . . . . . 52 Wants and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Quality of Care: At What Level? At What Cost? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 The Healing Relationship . . . . . . . . . . . . . . . . . . . 84 Patient and Family Advisory Quality Patient Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Councils . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Information on Quality and the Replace Patient Compliance with What Risk-Adjustment Process . . . . . . . . . . . . . . . . . 53 the Patient Wants and Values . . . . . . . . . . . . . 85 Healthcare Policy: The Staffing Ratios Debate . . . . 54 PART 3: THE IMPACT OF QUALITY . . . . . . . . . . . . . . . . . 86 Hospital Operations and Closure . . . . . . . . . . . . 55 The Quality Dimension . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Feasibility and the Sporadic Nursing Shortage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Performance Improvement . . . . . . . . . . . . . . . . . 87 Political Opportunity Costs for Nursing . . . . . . 57 Evidence-Based Practice . . . . . . . . . . . . . . . . . . . . 91 Costs to Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Changing Administrative Practices . . . . . . . . . . 91 Provider Accountability in the The Business Case: Electronic Health Record Cost–Quality Dilemma . . . . . . . . . . . . . . . . . . . 92 Systems in Hospitals . . . . . . . . . . . . . . . . . . . . . . . . . . 60 What Does It Mean to Be in the Costs for the Hospital . . . . . . . . . . . . . . . . . . . . . . . 60 Information Age? . . . . . . . . . . . . . . . . . . . . . . . . 94 Benefits for the Hospital and Patients . . . . . . . 61 Recognition of Value and Quality . . . . . . . . . . . . . . . . 95 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 The Leapfrog Group . . . . . . . . . . . . . . . . . . . . . . . . 95 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Magnet Recognition Program . . . . . . . . . . . . . . 95 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 The National Database of Nursing References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Quality Indicators . . . . . . . . . . . . . . . . . . . . . . . . 95 Performance Measurement . . . . . . . . . . . . . . . . . . . . . . 95 Chapter 4 Providing Patient Value While Benchmarking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Achieving Quality, Safety, Patient Satisfaction . . . . . . . . . . . . . . . . . . . . . . . . . 96 and Cost-Effectiveness . . . . . . . 67 Performance Measurement and Patient Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 J. Michael Leger, PhD, MBA, RN, Sandy K. Diffenderfer, Balanced Scorecard: Best Approach PhD, MSN, RN, CPHQ, Janne Dunham-Taylor, PhD, to Performance Measurement . . . . . . . . . . . . 98 RN, Karen W. Snyder, MSN, RN, and Dru Malcolm, DNP, MSN, RN, NEA-BC, CPHRM Utilization Review . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Employee Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 OSHA Standards for Employee Safety . . . . . . . 99 PART 1: PROBLEMS WE MUST ADDRESS . . . . . . . . . . 69 Contents vii Promoting a Healthy Workplace . . . . . . . . . . . . 99 Productive Hours Overview . . . . . . . . . . . . . . . 124 Disaster Planning and Preparedness . . . . . . . . 99 Replacement FTEs . . . . . . . . . . . . . . . . . . . . . . . . 126 Chaos Theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Calculating Nursing Hours Per Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Patient Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 129 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Chapter 6 Budget Development and PART II Budget Principles 107 Evaluation . . . . . . . . . . . . . . . . 131 Paul Brown, MSN, RN, and Gary Eubank MSN, RN, Chapter 5 Budgeting . . . . . . . . . . . . . . . . 109 and J. Michael Leger, PhD, MBA, RN Paul Brown, MSN, RN, Gary Eubank MSN, RN, Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 and J. Michael Leger, PhD, MBA, RN Case Study #1—Inpatient Setting . . . . . . . . . . . . . . 132 An Introduction to Budgeting . . . . . . . . . . . . . . . . . 110 Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Budgeting Principles and Terminology . . . . . . . . . 110 Schedule 1—Staffing Matrix . . . . . . . . . . . . . . . . . . . 134 Capital Budgeting Versus Operational Calculating FTEs from Total Hours . . . . . . . . . . . . . . 136 Budgeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Schedule 2—Determining Cost Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Replacement FTEs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Fixed Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Education and Meeting Hours . . . . . . . . . . . . . . . . . 138 Variable Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Schedule 3—Financial Impact . . . . . . . . . . . . . . . . . 139 Revenue Concepts . . . . . . . . . . . . . . . . . . . . . . . 112 Supplemental Resources . . . . . . . . . . . . . . . . . 140 Break-Even Analysis . . . . . . . . . . . . . . . . . . . . . . . 113 Schedule 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Budgeting Implications for Nurse Leaders . . . . . . 115 Case Study #2—Outpatient . . . . . . . . . . . . . . . . . . . . 143 An Introduction to Nursing-Specific Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Budgeting Principles . . . . . . . . . . . . . . . . . . . . . . . . 115 Units of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Schedule 1—Staffing Pattern . . . . . . . . . . . . . . . . . . 145 Nursing Workload . . . . . . . . . . . . . . . . . . . . . . . . 116 Calculating Total Hours per Developing a Nursing Department Job Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Budget and Staffing Plan . . . . . . . . . . . . . . . 117 Calculating FTEs from Total Hours . . . . . . . . . . . . . . 146 Establish Volume . . . . . . . . . . . . . . . . . . . . . . . . . 117 Schedule 2—Replacement FTEs . . . . . . . . . . . . . . . 147 Determine Nurse–Patient Ratio . . . . . . . . . . . 117 Education and Meeting Hours . . . . . . . . . . . . 148 Establish Skill Mix Necessary to Meet Schedule 3—Financial Impact . . . . . . . . . . . . . . . . . 149 Patient Needs . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Overtime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Non-Productive Time . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Replacement FTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Personal Time Off . . . . . . . . . . . . . . . . . . . . . . . . . 117 Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Overtime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Education and Orientation . . . . . . . . . . . . . . . . 118 Facility Overview . . . . . . . . . . . . . . . . . . . . . . . . . 118 Schedule 4—The Big Picture . . . . . . . . . . . . . . . . . . . 156 Building a Staffing Model . . . . . . . . . . . . . . . . . . . . . . 119 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 PTO, Education, and Orientation . . . . . . . . . . 123 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 157 viii Contents Chapter 7 Budget Variances . . . . . . . . . . 159 PART III F inancial Strategies and Accounting Issues 195 J. Michael Leger, PhD, MBA, RN, and Paul Brown, MSN, RN, Norma Tomlinson, MSN, RN, NE-BC, FACHE Chapter 9 Strategic Management: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Facing the Future with Budget Variance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Confidence . . . . . . . . . . . . . . . . 197 Analyzing History to Predict the Future . . . . . . . . 160 J. Michael Leger, PhD, MBA, RN, and Sandy K. Clarity through Details . . . . . . . . . . . . . . . . . . . . . . . . . 161 Diffenderfer, PhD, MSN, RN, CPHQ Causative Factors of Variance . . . . . . . . . . . . . . . . . . 161 Strategic Planning in Health Care . . . . . . . . . . . . . . 202 Supply Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Contemporary Strategic Management . . . . . . . . . 202 Staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Traditional Strategic Management . . . . . . . . . . . . . 204 Man-Hours Budget . . . . . . . . . . . . . . . . . . . . . . . 162 Salary Budget . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Situation Analysis . . . . . . . . . . . . . . . . . . . . . . . . . 205 Strategy Formation . . . . . . . . . . . . . . . . . . . . . . . 209 Dissecting the Variance Report . . . . . . . . . . . . . . . . . 168 Strategy Deployment . . . . . . . . . . . . . . . . . . . . . 216 Identifying Variance Early . . . . . . . . . . . . . . . . . . . . . . 169 Strategic Management . . . . . . . . . . . . . . . . . . . 219 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Cost-Benefit Analysis . . . . . . . . . . . . . . . . . . . . . 220 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Break-Even Analysis . . . . . . . . . . . . . . . . . . . . . . . 221 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Regression Analysis . . . . . . . . . . . . . . . . . . . . . . . 222 Role of the Nurse Leader . . . . . . . . . . . . . . . . . . . . . . . 222 Chapter 8 Comparing Reimbursements with Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Cost of Services Provided . . . . . . 173 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 224 J. Michael Leger, PhD, MBA, RN, and Patricia M. Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Vanhook, PhD, MSN, RN, FNP-BC References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Note to the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Chapter 10 Financial Strategies . . . . . . . 229 Reimbursement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 J. Michael Leger, PhD, MBA, RN, and Janne Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Dunham-Taylor, PhD, RN Clarifying the Cost Issue . . . . . . . . . . . . . . . . . . . . . . . 175 Complexity Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Defining Costs, Charges, and Payments . . . 175 Providing What the Patient Values . . . . . . . . . . . . . . 232 Cost of Service Versus Reimbursement . . . . 176 Ensuring Quality and Safety . . . . . . . . . . . . . . . . . . . . 233 Nurse Leader’s Role in Cost Control . . . . . . . 178 Improving Efficiency Through Productivity and Departmental Operations Report . . . . . . . . . . . . . . 180 Financial Management . . . . . . . . . . . . . . . . . . . . . . 235 DRG Costing Examples . . . . . . . . . . . . . . . . . . . 181 What Not to Do . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Revenue Budget . . . . . . . . . . . . . . . . . . . . . . . . . . 187 The Budget Process: Is It Flawed or Effective? . . . 238 Predicting Financial Success . . . . . . . . . . . . . . 191 Creating a Cost-Conscious Environment . . 239 Nursing Management Decisions Affect Developing Integrated Information Systems . . . 241 Financial Outcomes . . . . . . . . . . . . . . . . . . . . 191 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Educating and Engaging Employees and Physicians to Create Leaders . . . . . . . . . . . . 242 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Partnering with Payers . . . . . . . . . . . . . . . . . . . . . . . . . 243 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Scenario-Based Strategic, Financial, References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 and Operational Planning . . . . . . . . . . . . . . . . . . . 244 Contents ix Achieving Population Health Improvement Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Through Pursuit of the Triple Aim . . . . . . . . . . . . 244 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Writing a Business Plan . . . . . . . . . . . . . . . . . . . . . . . . 244 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Chapter 12 Financial Analysis: Improving Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Your Decision Making . . . . . . 279 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 J. Michael Leger, PhD, MBA, RN, and Paul Bayes, DBA Accounting, MS Economics, BS Accounting Chapter 11 Accounting for Healthcare Common Size Balance Sheets . . . . . . . . . . . . . . . . . . 280 Entities . . . . . . . . . . . . . . . . . . 253 Common Size Income Statements . . . . . . . . . . . . . 284 J. Michael Leger, PhD, MBA, RN, and Paul Bayes, Financial Ratio Analysis . . . . . . . . . . . . . . . . . . . . . . . . 287 DBA Accounting, MS Economics, BS Accounting Liquidity Ratios . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Activity Ratios . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Accounting Framework . . . . . . . . . . . . . . . . . . . . . . . . 254 Leverage Ratios . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Statement of Financial Position (Balance Sheet) . . 254 Profitability Ratios . . . . . . . . . . . . . . . . . . . . . . . . 290 Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Not-for-Profit Comparisons . . . . . . . . . . . . . . . . . . . . 292 Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Current Ratios . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Stockholders’ Equity . . . . . . . . . . . . . . . . . . . . . . 258 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Income Statement . . . . . . . . . . . . . . . . . . . . . . . . 259 Discussion Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Cash Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Schedule of Changes in Equity . . . . . . . . . . . . 263 Internal Accounting Information . . . . . . . . . . . . . . . 265 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Cost/Managerial Accounting . . . . . . . . . . . . . 265 Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265