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Field Engineer Handbook Technical Volume I Sun Microsystems, Inc. Customer Service Division 2550 Garcia Avenue Mountain View, CA 94043 Part No: 800-4006-04 © 1990 Sun Microsystems,lnc. Written and published by Mike Persichetty and Gerri Roe. The Sun logo, Sun Microsystems, Sun Workstation, are registered trademarks of Sun Microsystems. Sun, Sun-2, Sun-3, Sun-4, Sun386i, SPARCstation, SPARCserver, SunView, SunLink, SunIPC, PC-NFS, NFS, SunOS, NeWS, SunGKS, Sun CGI, SunSimplify, SunPro, NSE, TAAC-1, SunTrac, ONC, DOS Windows, SPE, and ALM are registered trademarks of Sun Microsys tems, Inc. UNIX is a registered trademark of AT&T; OPEN LOOK is a trade mark of AT&T. All other products or services mentioned in this document are identified by trademarks or service marks of their respective compa nies or organizations. Copyright @ 1990 by Sun Microsystems, Inc. This publication is protected by Federal Copyright Law, with all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, translated, transcribed, or transmitted, in any form, or by any means, manual, electric, electronic, electro-magnetic, mechanical, chemical, optical, or otherwise without prior explicit written permission from Sun Microsystems, Incorporated. Printed in USA 12/90 Preface The Field Engineer (FE) Handbook - Technical Volumes I and II, describes and illustrates specific Sun Microsystems, Inc. products. While Sun publishes extensive hardware documents, this handbook is a portable reference manual for Field Engineers, support personnel, and customers. Sun Field Engineers and customers equipped with the FE Handbook may perform service calls accurately an efficiently, thus reflecting Sun's commitment to quality customer service. This handbook complements other Sun technical publications and education courses. We assume that Sun Field Engineers, support personnel, and customers who service and repair Sun products have access to these resources. Field Engineer Handbook - Technical Volume I OVERVIEW 12/90 Handbook Organization The technical information contained in the Field Engineer Handbook is organized into two volumes. Volume I contains the following sections. • Configurations. Contains illustrations identifying jumper and switch locations, and configuration tables for field replaceable boards. • Power Supplies. Contains illustrations of power supplies and power distribution units with power supply specifications. Volume II contains the following sections. • Parts Breakdown. This section contains part numbers and descriptions for Sun systems, racks, options, boards, monitors, keyboard/mouse, and provides miscel· laneous hardware information. • Troubleshooting. This section contains error code charts for CPUs, disks, tapes, and communications. • Operating Systems. Contains selected software charts. • Diagnostics. Describes diagnostics tools. OVIEW·2 Field Engineer Handbook 12/90 OVERVIEW Revision History DATE DESCRIPTION PART NO. 6/87 First Edition 800-1819-01 11/87 Second Edition Entire contents 800-1819-01 4/88 Third Edition Entire contents 800-4006-01 9/88 Fourth Edition Entire contents 800-4006-02 5/89 Fifth Edition Entire contents 800-4006-03 10/89 Supplement Change pages 800-4704-01 New Products 5/90 Supplement Change pages 800-5140-01 New Products 12/90 Sixth Edition Entire contents Vol-I 800-4006-04 Vol-II 800-4247-02 Technical Volume I OVIEW-3 OVERVIEW 12/90 READER COMMENT CARD Dear Reader: Sun Microsystems wishes to provide the best possible documentation for our products and service. Your input is critical to the quality and accuracy of the Field Engineer Handbook. Please use the Reader Comment Card to send us your suggestions on the following: Content Please indicate information you think should be added or deleted. Comment on any material that is missing. Layout/Style Is the organization of this handbook useful? If not, how would you rearrange things? What would you like to see different? Technical Note any errors in technical accuracy by page. Errors Typographical Note typographical errors by page number. Errors Thank you! Your feedback is appreciated. Customer Service Division Sun Microsystems, Incorporated OVIEW-4 Field Engineer Handbook CONFIGURAl iONS 12/90 Configurations Handling Static Sensitive Devices Electronic components on printed circuit boards can be damaged by static electricity. Always wear a grounding strap and use an antistatic mat when handling boards or components. Overview This section illustrates boards and peripherals. EEPROM and NVRAM programming, switch settings, and configura tion notes are included. Titles include the part name, part number, and systems the part is supported in. The Option number is listed for boards and peripherals that are not installed in the system logic enclosure. The Backplane section contains connector signals and backplane illustrations. The Slot Assignment section contains board installation notes and cardcage slot assignment charts. Reference Documentation Standard Configurations and Standard Options supported by Sun Microsystems are documented in Configuration Guides, Technical Reports, Product Brochures, Price Lists, and Hardware Installation Manuals. Field Engineer Handbook - Technical Volume I CONFIGURATIONS 12/90 ID PROMs and NVRAM Transfer the ID PROM or NVRAM when a CPU board is replaced. This component contains the hostid, ethernet address, and machine type. DIP Switches Rocker and Slide type DIP Switches are used in Sun products. Turn on a Rocker-type switch by pressing down the end of the switch furthest from the OPEN lettering on the switch. Turn on a Slide-type switch by sliding the switch in the direction of the arrow on the switch. Switches 1 and 2 are shown in the ON position in the illustrations below. Rocker-type Slide-type / OPEN SWITCH TYPE A SWITCH TYPE C / OPEN SWITCH TYPE B SWITCH TYPE D CONFIGS-2 Field Engineer Handbook CONFIGURATIONS CPU