Federal E-Mail Systems Market

86 Pages·1994·5 MB·English

STRATEGIC MARKET PERSPECTIVE
Systems
Federal E-Mail
Market
Federal Market Analysis Program

DECEMBER
1994
Systems
Federal E-mail
Market
1995
INPUT*
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M4S459/01 10/94
FEDERAL E-MAIL SYSTEMS MARKET- 1995 INPUT
Abstract
E-mail has long been accepted in the business and academic
environments, and has also been used in the government. Recently its
use has come into the forefront as a significant enabler to enhance the
way in which government does business. Its growth and expanse both
inter and intra agency is facilitated by the growth in communications
capability made available by FTS 2000, Internet, NREN, and a host of
other networks.
Key to understanding E-mail in the federal government is the recognition
that its definition is broader than expected. In this context, E-mail is
much more than two-way communications. It includes inquiries against
and downloads ofinformation from the myriad databases that are
available through the multitude ofnetworks in use today.
Government directives require that every workstation in the government
A
have E-mail by the end of 1996. major challenge is to establish
standards and procedures that will accommodate this requirement. In
the interim, Internet is becoming the standard.
Overall office automation is a priority item with many agencies and E-
mail is but one part ofthis activity. Industry should be prepared to meet
the challenge ofincrease use ofE-mail systems and products as a part of
overall office automation. Records management and security are two key
issues that will also require significant attention.
This report. Federal Electronic-Mail (E-mail) Systems Market, offers
insight to vendors and integrators as to the business challenge and
potential necessary for the federal government to meet its goals and
objectives and how E-mail may contribute.
Published by
INPUT
1881 Landings Drive
Mountain View, CA 94043-0848
United States ofAmerica
Federal Information Technology Market
Analysis Program
Federal E-mail Systems Market-- 1995
©
Copyright 1994 by INPUT. All rights resen/ed.
Printed in the United States of America. No part of
the publication nnay be reproduced or distributed in
any form, or by any means, or stored in a database
or retrieval system, without the prior written
permission ofthe publisher.
The information provided in this report shall be used
only by the employees of and within the current
corporate structure of INPUT'S clients, and will not be
disclosed to any other organisation or person
including parent, subsidiary, or affiliated organisation
without priorwritten consent of INPUT.
INPUT exercises its best efforts in preparation of the
information provided in this report and believes the
information contained herein to be accurate.
However, INPUT shall have no liability for any loss or
expense that may result from incompleteness or
inaccuracy ofthe information provided.
MMA4• 730• 1994
111
FEDERAL E-MAIL SYSTEMS MARKET- 1995 INPUT
Table of Contents
Introduction I-l
A. Scope 1-2
B. Methodology 1-2
C. Report Organization 1-3
Executive Overview
II-
II
IM
A. Definition
B. Federal Market Pressures II-l
C. Market Forecast II-2
D. E-mail Vendors II-3
E. E-mail Selection Criteria II-4
F. Recommendations to Vendors II-4
Market Analysis and Forecast III-l
III
A. Market Forecast lll-l
B. Total Government Market Forecast III-2
C. Defense Agency Forecast II1-4
D. E-mail Services Vendors III-4
E. E-mail Products and Services III-5
jY Agency Issues IV-
A. Current Applications IV-
B. Agency Perceptions IV-3
C. Government Position on E-mail IV-3
D. Unified Federal Government E-mail Support Environment IV-8
E. Recommended Government Actions through FY 1996 IV-10
V Responses to INPUTs Survey of E-mail
Administrators V-1
MMA4 e1994byINPUT.ReproductionProhibited.
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FEDERAL INFORMATION SYSTEMS AND SERVICES MARKET: FY 1994-FY 1999 INPUT
Federal E-mail Contacts A-
g Glossary of Federal Abbreviation B-1
A. Federal Agency Abbreviations B-1
B. General and Industry Abbreviations B-23
Q Policies, Regulations, and Standards C-
.
I
0MB
A. Circulars C-1
GSA
B. Publications C-1
C. DoD Directives C-2
D. Standards C-3
Agency Questionnaire D-1
]3
it ©1994byINPUT. ReproductionProhibited. MMA4
FEDERAL E-MAIL SYSTEMS MARKET- 1995 INPUT
Exhibits
II
-1 Representative List ofLeading E-mail Services Sources II-3
-2 Desired Characteristics of Government E-mail Systems 11-4
III -1 Centralized Government Spending for E-mail 1II-2
-2 Estimates ofTotal Agencies E-mail Spending 1995-1999 III-3
IV
-1 Government Applications ofE-mail IV-2
-2 Recommended Government Actions IV-11
-3 Desired Characteristics of Government E-mail Systems IV-13
V
-1 Problems Reported by E-mail Users V-1
Q&A
-2 E-mail V-2
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FEDERAL INFORMATION SYSTEMS AND SERVICES MARKET: FY 1994-FY 1999 INPUT
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