Exploring Interpersonal Trust in the Entrepreneurial Venture PDF
Preview Exploring Interpersonal Trust in the Entrepreneurial Venture
EXPLORING INTERPERSONAL TRUST IN THE ENTREPRENEURIAL VENTURE / This page intentionally left blank Exploring Interpersonal Trust in the Entrepreneurial Venture Mark R. Dibben Foreword by Richard T. Harrison MACMILLAN Business © Mark R. Dibben 2000 Foreword © Richard T. Harrison 2000 Softcover reprint of the hardcover I st edition 2000 978-0-333-77900-2 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1P OLP. Any person who does any unauthorised act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted his right to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2000 by MACMILLAN PRESS LTD Houndmills, Basingstoke, Hampshire RG21 6XS and London Companies and representatives throughout the world ISBN 978-1-349-41807-7 ISBN 978-0-230-50952-8 ( eBook) DOI 10.1057/9780230509528 A catalogue record for this book is available from the British Library. This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. 10 9 8 7 6 5 4 3 2 1 09 08 07 06 05 04 03 02 01 00 For Niki This page intentionally left blank Contents List of Tables X List of Figures xi Foreword by Richard T. Harrison xii Preface xvii 1 Introducing Trust, in the Entrepreneurial Venture 1 Introduction 1 Exploring the trust concept 6 Conclusions 20 2 Metatheory 22 Introduction 22 Demonstrating an ongoing philosophical tension 24 Towards a thoroughgoing idealism 26 Recognising inherent subjectivity 28 Recognising the primacy of theory in inquiry 31 The principle of demonstrable applicability 33 Recognising the primacy of process over stasis 35 Implications for the study of trust in the entrepreneurial venture 38 Conclusions 40 3 Theory 44 Introduction 44 Situational trust criteria and models 45 Model comparisons 51 A theoretical situational trust typology 54 The impact of behaviour on trust, and of trust on behaviour 60 Trust development and the start-up process 63 Requirements of theoretical situational trust types 67 Conclusions 72 4 First Study 75 Introduction 75 Research aims 76 VII Vlll Contents Research instrument 76 Data analysis 83 Findings 90 Conclusions 102 5 Theoretical Implications from the First Study 106 Introduction 106 First study revisited 107 Additional theoretical considerations 111 Theoretical determinants of cooperation 113 Case study applications 115 A model of situational trust and cooperation 122 Implications for trust theory 124 Conclusions 125 6 Second Study 126 Introduction 126 Research aims 127 Research approach 129 Validation: trust, legitimacy and the participant observer 134 Analysis: the development and role of trust and cooperation in the entrepreneurial venture 143 Summary findings 168 Conclusions 171 7 Third Study 178 Introduction 178 First and second studies revisited 181 Informal venture capital and the investment decision situation 183 Research aims 188 Research approach 190 The data 193 Data analysis and findings 201 Conclusions 228 8 Conclusion: Trust as Process 237 Introduction 237 Thoughts for practitioners 240 Some thoughts on the theory of trust in organisations 243 Whitehead's philosophy of organism 248 Contents rx Integration 252 Application 254 A processual description of the development of interpersonal trust and cooperation 257 Contributions 260 Where to now? 261 Final thoughts 264 Appendix 1: Criteria for identifying trust types derived in Chapter 3 265 Appendix 2: Interview schedule used in the first study (Chapter 4) 268 Notes 269 References 284 Index 301
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