Exceptional

20 Pages·2014·3.32 MB·English

exceptional
“God is able to bless you abundantly, so that in all things at all times, having all
that you need, you will abound in every good work.” –2 Corinthians 9:8 NIV
Reflections | TEL HAI RETIREMENT COMMUNITY 2014 ANNUAL REPORT
An EXCEPTIONAL PERSPECTIVE
he chosen theme for this year’s Annual Report, admittedly,
T
could be perceived as overtly self-serving or lacking in humility.
Thus, from the outset, we acknowledge the Tel Hai experience
in 2014 is one of realizing God’s grace and blessing. Because, while
we are thankful for the accomplishments achieved, we recognize that
An enviable PLACE our Meadows’ people-centered Residential Living Social Worker,
care program and our Adult is an example. Her knowledge,
Our campus, amid the rolling hills Day Services program. Only a compassion for others and passion
and Amish farms of northwest small percentage of retirement to meet resident needs are
Chester County, is blessed with communities hold these credentials, truly an inspiration for others.
natural beauty and complementary which provide an objective Two other staff made noteworthy
facilities as a continuing care and distinctive seal of approval, contributions this past year:
community. Over the last few while challenging us by their Bruce Hartshorne, Executive VP
years we have had the privilege to standards to stay on the cutting of Operations, provided expert
develop new land acquired in edge of quality service. We were leadership for our preparation
2005. This location has become also pleased to learn that Tel Hai and successful CARF-CCAC
the setting for the now completed was awarded the Readers’ Choice reaccreditation survey; and Sue
Woods Edge neighborhood, “Best Retirement Community” Verdegem, Senior Executive VP
which is nestled in rolling, wooded designation by our regional for Finance and Administration,
terrain. This year, we started newspaper, The Daily Local News. led the way in obtaining favorable
construction on the StoneCroft terms and successful closing
apartment neighborhood, An engaged PEOPLE on financing for StoneCroft.
which is adjacent to Woods Edge. In addition, Sue was recognized
We look forward to welcoming While we believe Tel Hai is blessed by LeadingAge™ PA for their 2014
the new residents who will occupy with an attractive community Distinguished Service Professional
the 105 StoneCroft residences setting and quality programming, Advancement Award.
in mid-2015. Also on this schedule what is truly extraordinary are
for completion, StoneCroft the people of Tel Hai and what An enduring PURPOSE
Commons will offer new, expanded they contribute to the synergy of
amenities to further enhance this Community. Volunteer service Tel Hai’s mission to serve older
life at Tel Hai. is a hallmark; participation adults and vision to “be a distinc-
is customary, not an exception. tive Christian model” and “set the
An exemplary PROGRAM Tel Hai’s Sew Creative and Meals standard for quality service”
on Wheels volunteer groups were continued to both challenge and
A highlight of the past year was the recognized over the past several excite us in its unique call to
renewal of Tel Hai’s accreditation years by LeadingAge™ PA for their serve. This commitment inspired
by CARF-CCAC. This was our commendable service. Committed our founding by the Conestoga
5th consecutive award by the staff also contribute to Tel Hai and Maple Grove Mennonite
Commission and, for the first time, in exceptional ways. Employee of churches and serves as an enduring
also resulted in the accreditation of the Year Katie Dougherty, clarion call for the future.
the organization, Tel Hai, is a work in progress, becoming all we can be.
Living the mission and vision is a continuing challenge, and just as
human beings, “God is not finished with us yet.” With that disclaimer, we
offer the following four perspectives which highlight distinctives
and progress over the past fiscal year:
With sadness, we note the passing
of former Tel Hai Board Chairmen
Randy Stubbs in December
2013, Paul King in February 2014
and Ken Buffington as we went
to press in August 2014. During
his long tenure, Paul provided
thoughtful, steady leadership
through a period of growth and
change, which included the
celebration of our 40th and 50th
anniversary as a community.
We marked the passing of our
current Board Chair, Randy
Stubbs, with much sorrow.
Randy was passionate for Tel Hai’s
Mission and a strong advocate
for our future Vision and Tel Hai
residents. We will miss Randy’s
leadership voice—but believe
he would say: “press forward, the
Mission is your anchor.” Board members photographed this spring in the Magnolia Room included:
Standing from left: Douglas W. Brubaker, Director of Safety & Communication,
Brubaker, Inc.; Joanne B. Belson, Retired Educator; Robert H. Hoffman, Retired
Electrical Engineer and Business Owner; William F. Colby, Jr., Partner, Barley
Snyder, LLC; Gary R. McEwen, Secretary, Director of Land Development, Berks
Homes; Seated from left: Lonnie L. Martin, Treasurer, Controller, Lancaster
Joseph J. Swartz Bible College; Marlin Hershey, Director Resource Development, Mennonite
President & CEO Development Economic Associates; Joseph J. Swartz, President & CEO; Larry S.
Shaub, CPA/Principal, Reinsel Kuntz Lesher LLP; Not pictured: Howard A. Moss,
Jr., Chair, Director of Information Technology, Lockheed Martin Corp.; Patricia R.
Stoltzfus, Associate Pastor, Covenant Presbyterian Church; Lesetta E. Weaver,
CRNP, Lancaster General Health
Howard A. Moss, Jr.
Chair, Board of Directors
LOOKING BACK
Looking back
on the fiscal year underscores how truly
exceptional a year it was. Like everyone on the east coast, we suffered
through a remarkable winter, crowned by an historic February ice storm.
Disrupting power to nearly 80 percent of Chester County residents,
An ice-coated tree outside of
Hillcrest apartment building.
the regional electric utility, PECO, recorded the second-worst incident
in its history. Yet, in the middle of all that snow and ice, Tel Hai invited
the greater community to enjoy 110 artworks on exhibit during our 18th
annual High School Student Art Show on campus—and they came.
Top, from left: 2014 High School Art Show People’s Choice winner Colin Geary of Twin Valley High School.
Tel Hai resident Robin LaDrew enjoyed playing in the snow. Tel Hai resident and Art Show volunteer Joy Settles.
Bottom, from left: Snow-covered Tel Hai cottage. 2014 High School Art Show People’s Choice winners Alexis
Harvey-White with Event Coordinator Tammy Jacobs of Tel Hai and Lydia Ritter with AP Art instructor Carolyn
Worth of Coatesville Area Senior High School.
A YEAR FILLED WITH CHANGE
Change
took many forms on campus this year. We saw
occupancy of the Woods Edge neighborhood completed, increasing
our campus population to over 600 residents. And in November,
we broke ground for the 105-apartment StoneCroft neighborhood.
The well-used Tel Hai Chapel The Development and Volunteer The calendar also contained
was refurbished and now offers a Offices have created a pairing traditional events: the 17th annual
closed-loop audio system to which was a natural evolution in Merchants and Community
maximize effectiveness for those light of our history. The spirit Services Faire held in November
using hearing aids equipped of giving expressed in a multitude drew 53 registrants, representing
with T-Coil technology. Our IT of ways is made real in this an array of local resources, such
department expanded wifi access cooperative working arrangement. as health care, fitness and social
across campus, providing a In the past year, all team members services, as well as community
tenfold internet upgrade for have contributed their unique businesses. The Holiday Shoppers’
residents’ use. gifts and skills to the benefit of Bazaar held in December, featuring
both departments and, ultimately, crafters and home-based businesses,
Above: Left: Groundbreaking our residents. continued in popularity, with 26
ceremony for StoneCroft held in vendors participating. The Annual
November 2013. Center: Future Food Drive in March, marking
StoneCroft residents selecting National Nutrition Month, yielded
apartment finishes. Right: over 500 pounds of donations.
Lanterns on the Lake event raised
over $39,000.
Offering nine floor plans and a community
Exceptional
center rich in amenities, future residents
Partnerships
have deposits paid and selection of finishes
well under way. We celebrated partnerships
with the Osher Lifelong
Learning Institute affiliated
with Widener University, and
with the Twin Valley Food
Pantry, Shepherd’s Kitchen
and Honey Brook’s Mobile
Food Pantry as donors
of time and food or
supplies. Work
was ongoing
with Frederick
Living, our
partner in the
Liberty In Home
Care acquisition.
Faith covenants for
mutual support were
created or renewed with eight
local congregations and
the Atlantic Coast Conference
of the Mennonite Church
through our Faith Connections
Events supporting the Care Above from left: Winners of the
initiative.
Assurance Fund remained ever- 2013 Tel Hai Cup proudly display
popular. The Development their trophy. The annual event
Our Rehabilitation
Office’s annual golf tournament, raised $26,000 for the Care
Department established a
Tel Hai Cup, generated $26,000 Assurance Fund. The 2014 Food
comprehensive program for
in September 2013. The winning Drive yielded over 500 pounds
occupational and physical
foursome was led to a second of donations. Volunteer Bill
therapy students in collabora-
win by Evan Ridington, grandson Morling is joined by Sybil Oswalt,
tion with Penn State Univer-
of former residents Morgan and Dietician/Event Coordinator,
sity, Harcum University and
Marie Ridington. The Lanterns and Joe Swartz, CEO.
Temple University,
on the Lake Tribute Celebration
and serves as a clinical site for
in June raised over $39,000
their students. We also
through individual and corporate
provide observation hours to
support, representing 449 days
individuals in the greater
of care.
Honey Brook area who need
these hours to complete
application requirements as a
university therapy major.
Instructor Christy Mich leads Tel Hai residents in a tap dance class—
just one of many new activities and events offered on campus.
Residents have become the Residents also continue to
inspiration behind a number of support others in their outreach,
Exceptional
new activities and events at including the “Sew-In,” which
Tel Hai. The first (now to become created 76 lap quilts for residents
Residents
annual) September Softball at Coatesville Veterans Hospital.
Challenge pitted residents against Volunteer Services honored
staff members on the diamond 375 active volunteers at the annual
at Umble Field (also a location of appreciation luncheon held on
choice for those who enjoy April 29. The volunteers, 60% of
pickleball and tennis). A new level whom are residents, contributed
of energy and enthusiasm has over 32,300 hours in the 2013
given rise to a resident softball calendar year on campus and
team; 9-ball tournaments; tap an additional 4,096 hours in the
dancing classes; a self-directed greater community. Volunteer
dining group, the Tel Hai Services acknowledged the
Staff
“Tastebuds”; and an art group, contributions of exceptional
performanthcee “ Pwracatisc ec Peailnetebrsr.”a ted thropeuopgleh thorouutg ht thhee V oyleunatere.r
Spotlights program, including
Rod Muthard, Tel Hai’s Volunteer
of the Year. Others honored
included Fran Atkins; Jim Fink;
Irene Detterline; sisters Gayle Our Volunteer of the Year, Top, left to right: Woods Edge
McCloskey, Joan Miller and cottage resident Rod Muthard, is resident Mary Kennedy enjoys
Joy Pepperday; Ginny Stoltzfus; a true Renaissance man. He leads oil painting classes on campus.
Millie Kurtz; Dan and Mimsie the activities of the Woodcraft Volunteer of the Year Rod
Brookes; Janet Brinton and Shop on campus with services Muthard. Bottom, left to right:
granddaughter Jamie Brinton. expanded by the very talented The first resident/staff softball
Groups earning honors included members who repair and refinish challenge was a “hit” with all.
Meals on Wheels drivers who items, as well as create new SEW Creative stitchers provided
volunteer from Tel Hai’s kitchen beautiful objects. Muthard also 76 lap quilts for this year’s
and Summer Youth volunteers. participates in the Ukulele Band Sew-In event.
Noteworthy in 2014 was the that entertains seniors in the
growth of our Summer Youth Adult Day Services program,
program, which doubled in size volunteers to assist with campus
from 20 to 40 teens. Most of events, works with local Amish
these teens are from surrounding families on children’s crafts and
communities eager to make has exhibited talent as an artist
a difference in residents’ lives. with graphite pencil in hand.
His handcrafted pens in exotic
woods are also sold in The
General Store to raise monies for
the Care Assurance Fund.
Resident Donna
McLay recently led
a workshop on
memoir writing.
Westminster Brass
Community outreach took many Pastoral Care supported Sunday
forms in 2014. We invited the and Wednesday morning chapel
Exceptional public to enjoy eleven free services during the year with
concerts held in the Auditorium/ assistance from community and
Outreach
Chapel from September through retired clergy, residents’ family
June. Our Life Enrichment members and local ministries.
Committee, composed of residents, More than 8,300 people attended
generated an engaging calendar the services held. Catholic
of informational, educational Mass, liturgical communion and
and entertaining presentations, special holiday services were also
ranging from a course on WWII’s supported by local houses of
Pacific Theater to Christmas worship. In addition, residents
Traditions and the History of Hats. collected items for Hurricane
Other topics included a study of Sandy victims in conjunction with
the African continent, Medicare the Twin Valley Bible Chapel’s
and Medicaid issues in the news, outreach effort.
The “Trail of Tears” migration
of the Indian nations, and profiles Bottom: Tel Hai staff member
of Perry Como and Grace Kelly, Patrice McInaw participates in the
concluding with the artist’s vision annual Blood Drive held on
in pen and ink by Martin May. campus.