European Market for Software & Services 1994-1999

362 Pages·1994·24.4 MB·English

1l''''!
DECEMBER
1994
European Market
and
Software Services
for
1994-1999
INPUT
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EUROPEAN MARKETFOR SOFTWAREAND SERVICES ,1994-1999 INPUT
Abstract
This report is a summary of the research and analysis carried out by
INPUT into the Computer Software and Services market.
The report examines the performance, status and growth potential of the
computer software and services market. Forecasts are included for each
individual European country market, with the exception of the former
communist central and eastern European countries which are treated as
a group.
The computer software and services market is defined by INPUT as
comprising eight major sectors, processing services, turnkey systems,
applications software products, system software products, professional
services, network services, systems operations and systems integration.
The addition of the equipment services sector defines a market referred
to as information services.
These different sectors, or delivery modes, are further sub-divided into 24
subsectors for forecasting and analysing by country within the report.
Estimates of sector and country market growths are given for the years
1993 and 1994 together with annual size estimates for each year up to
1999.
Leading vendors are identified for each country by sector and for each
sector in Europe overall. In addition there is an analysis of the country
markets of France, Germany, the United Kingdom and Italy by vertical
industry and cross industry sector.
Major market sectors are examined more fully and with more detailed
commentary in separately published INPUT reports.
Copynght1994byINPUT.ReproductionProhibited.
Research by
INPUT
Cornwall House
55-77 High Street
Slough, Berkshire, SL1 1DZ
Published by
INPUT
1881 Landings Drive
Mountain View, CA 94043-0848
United States of America
—
Market Analysis Programme
Europe
European Market for Software and
Services 1994-1999
Copyright © 1994 by INPUT. All rights reserved.
Printed in the United States of America. No part
of the publication may be reproduced or
distributed in any form, or by any means, or
stored in a database orretrieval system, without
thepriorwritten pemiissionofthepublisher.
The information provided in this reportshall be
used only by the employees of and within the
current corporate structure of INPUT'S clients,
and will not be disclosed to any other
organisation or person including parent,
subsidiaryoraffiliated organisationwithoutprior
writtenconsentof INPUT.
INPUTexercises itsbestefforts in preparation of
the information provided in this report and
believes the information contained herein to be
accurate. However, INPUTshall have no liability
for any loss or expense that may result from
incompleteness orinaccuracyofthe information
provided.
MAMF»519«1994
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EUROPEAN MARKET FOR SOFTWARE AND SERVICES, 1994-1999 INPUT
Table of Contents
I IJ.XnXtkjxr.\ojdnct.oV'tuixvoyxnx T-l
A Ti-i1
1J. xiiiuiiiidtiuii otJivicco j^t;iivt!iy iviuu.tJo T O
9 iT-9Z
oQ. Ti-Qo
4. Generic Sectors 1-3
B Methodology 1-3
1. Sources 1-4
2. Market bizing 1-4
o Market Forecasts 1T-/6>
Report Structure T1-r9\
D Related INPUT Research Programmes and Reports 1-9
1. European Market hector Reports 1-9
2. US Reports I-IO
oQ. \VAV/rU^lvlILrilWxLrlito; TX?VoCT^^Uovxf"L Tin
II Executive Overview II-l
—
A Industry Outlook New Market Realities II-
—
B European Forecast $110 Billion Market 1999 II-3
C European Country Markets II-6
III Future Development of the Software and
SlpyTT-ippQ TnnnQtw
A ine iNew iviarKei rveaiities lor ooiLware ana oervices TiTlTl-i1
rT5> The Changing Environment of the Software and
Services Business ni-3
1. The Change to a Low Growth Scenario III-3
2. The Impact of the Technology Whirlwinds on
Information Services ni-6
3. Adjusting to a Deflationary Environment III-8
C New User Services Requirements III-IO
1. Software Support Enters the Open Market III-IO
2. Network Support Requirements Set to Dominate User
Needs III-12
3. The Integration of IT and Business Processes III-14
MAMF
Copyright1994byINPUT.Reproductionprohibited. i
EUROPEAN MARKET FOR SOFTWARE AND SERVICES, 1994-1999 INPUT
D The Changing Nature of the Software and Services
Industry III-16
1. The Changing Categorisation of the Information
Services Industry III-16
2. Industry Fragmentation/Concentration III-19
3. The Requirement for Networked Relationships III-22
IV Country Market Analysis IV-1
—
A France Market Commentary IV-1
1. Information Services Industry IV-1
2. Competitive Environment IV-4
—
B Germany Market Commentary IV-6
1. Information Services Industry IV-6
2. Competitive Environment IV-9
—
C United Kingdom Market Commentary R^-11
1. Software and Services Industry IV-11
2. Competitive Environment IV-14
—
D Italy Market Commentary IV-16
1. Software and Services Industry IV-16
2. Competitive Environment IV-20
—
E Sweden Market Commentary IV-22
1. Software and Services Industry RA-22
2. Competitive Environment IV-23
—
F Denmark Market Commentary IV-25
1. Software and Services Industry IV-25
2. Competitive Environment IV-27
—
G Norway Market Commentary IV-28
1. Software and Services Industry IV-28
2. Competitive Environment 1^-30
—
H Finland Market Commentary IV-31
1. Software and Services Industry IV-31
2. Competitive Environment R^-32
—
I Netherlands Market Commentary IV-33
1. Software and Services Industry IV-33
2. Competitive Environment IV-34
—
J Belgium Market Commentary IV-35
1. Information Services Industry IV-35
2. Competitive Environment IV-36
—
K Switzerland Market Commentary IV-37
1. Information Services Industry r^-37
2. Competitive Environment IV-39
—
L Austria Market Commentary IV-40
MAMF
Copyright1994byINPUT.Reproductionprohibited.
EUROPEAN MARKET FOR SOFTWARE AND SERVICES, 1994-1999 INPUT
1. Information Services Industry IV-40
Zo. Competitive Environment IV-41
—
M
AIf bpam Market Commentary IV-42
1. iniormation services Industry IV-42
z. Competitive Environment TITV7-4A4A
—
N
Central and Eastern Europe Market Commentary IV-46
1. TIntJ-rodJucti-ion IV-46
2. Iniormation bervices Industry TITVT-4A6r\
oo. Competitive Environment IV-48
—
TVTIj-/^
o TP~lortJ-ugal1 Market Commentja_ ry IV-49
1. Information Services Industry TITVT-4A9/\
—
P Greece Market Commentary IV-51
—
Q Ireland Market Commentary IV-53
Appendix
A
Information Services Industry Forecast Database,
1994-1999 France A-1
B Information Services Industry Forecast Database
1994-1999 Germany B-1
C Information Services Industry Forecast Database
1994-1999 United Kingdom C-1
D Information Services Industry Forecast Database
1994-1999 Italy D-1
E Information Services Industry Forecast Database
1994-1999 Sweden E-1
F Information Services Industry Forecast Database
1994-1999 Denmark F-1
G Information Services Industry Forecast Database
1994-1999 Norway G-1
H Information Services Industry Forecast Database
1994-1999 Finland H-1
I Information Services Industry Forecast Database
1994-1999 Netherlands I-l
J Information Services Industry Forecast Database
1994-1999 Belgium J-1
K Information Services Industry Forecast Database
1994-1999 Switzerland K-1
L Information Services Industry Forecast Database
1994-1999 Austria L-1
M
Information Services Industry Forecast Database
1994-1999 Spain
MAMF Copyright1994byINPUT.Reproductionprohibited. iii
1
EUROPEAN MARKET FOR SOFTWARE AND SERVICES, 1994-1999 INPUT
N
Information Services Industry Forecast Database
1994-1999 Central and Eastern Europe N-1
O Information Services Industry Forecast Database
1994-1999 Portugal 0-1
P Information Services Industry Forecast Database
1994-1999 Greece P-l
Q Information Services Industry Forecast Database
1994-1999 Ireland Q-1
R Information Services Industry Forecast Database
1994-1999 Europe R-1
S Economic Assumptions S-1
T Forecast Reconciliation Summary T-1
U Analysis of Vendor Research Sample U-1
V Definition of Terms V-
MAMF
iv Copyright1994byINPUT.Reproductionprohibited.