Ethics Training in Action: An Examination of Issues, Techniques, and Development

352 Pages·2013·1.716 MB·English

by  Leslie E. Sekerka (editor)

Ethics Training
in Action
An Examination of Issues,
Techniques, and Development
A volume in
Ethics in Practice
Robert A. Giacalone, Series Editor

Ethics Training
in Action
An Examination of Issues,
Techniques, and Development
edited by
Leslie E. Sekerka
Menlo College
INFORMATION AGE PUBLISHING, INC.
Charlotte, NC • www.infoagepub.com
Library of Congress Cataloging-in-Publication Data
A CIP record for this book is available from the Library of Congress
http://www.loc.gov
ISBN: 978-1-62396-463-4 (Paperback)
978-1-62396-464-1 (Hardcover)
978-1-62396-465-8 (ebook)
Copyright © 2014 Information Age Publishing Inc.
All rights reserved. No part of this publication may be reproduced, stored in a
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photocopying, microfilming, recording or otherwise, without written permission
from the publisher.
Printed in the United States of America
ConTEnTS
Preface ...................................................................................................ix
Leslie E. Sekerka
Acknowledgements ...............................................................................xi
Section i
Overview
1 Enhancing Business Ethics: Prescriptions for Building
Better Ethics Training ...........................................................................3
Lauren E. Benishek and Eduardo Salas
2 Best Practices in Ethics Training: A Focus on Content
and Context .........................................................................................31
Leslie E. Sekerka
Section ii
Current issues
3 The Tall Order of Tackling Relativism in Ethics Training
for International Firms .......................................................................59
Marianne M. Jennings
4 Cross-Cultural Challenges with Ethics Training in China...............83
Stephan Rothlin and Dennis McCann
v
vi  contents
5 Ethics Training and the Prevention of Workplace Bullying:
Creating a Healthy Work Environment ...........................................103
Denise Salin
6 Embedded Sustainability: Creating Ethical Habits
through Personal Engagement .........................................................121
Lindsey N. Godwin and Nicole S. Morris
Section iii
teChniques and assessment
7 Organizational Ethics Process and Assessment: Intervening
to Improve Interventions ..................................................................141
Richard Charnigo and Leslie E. Sekerka
8 Giving Voice To Values in the Workplace: A Practical
Approach to Building Moral Competence ......................................167
Mary Gentile
9 From Theory to Application: What’s Behind Case-Based
Ethics Training? ................................................................................183
Zhanna Bagdasarov, James F. Johnson, and Shane Connelly
10 Strengthening Moral Competencies at Work through Integrity
Capacity Cultivation ..........................................................................207
Joseph A. Petrick
Section iV
Field appliCatiOns
11 Integrity in Public Administration: Lessons Learned ....................229
André Van Montfort, Laura Beck, and Anneke Twijnstram
12 Exploring Business Ethics Training Practices in Small Firms .......249
Cathy Driscoll, Margaret C. McKee, and Wendy Carroll
contents  vii
Section V
leadership and develOpment
13 Developing Ethical Leaders: A Servant Leadership Approach ......271
Charmine E. J. Härtel, Ivan Butarbutar, Sen Sendjaya,
Andre Pekerti, Giles Hirst, and Neal M. Ashkanasy
14 Appreciative Inquiry and Ethical Awareness: Encouraging
Morally Driven Organizational Goals ..............................................293
David S. Bright, Ilma Barros, and Veer Raghava Kumar Marthy
15 Embodied Ethics: A Mentoring and Modeling Approach
to Ethics Training ...............................................................................311
Emi Makino and Jeanne Nakamura
About the Authors .............................................................................329

PrEfACE
Leslie E. Sekerka
Ensuring that ethics is a part of performance in business enterprise is no
small task. Being less unethical is not enough—we need to work at being
more ethical. Management needs to create systems and processes that sup-
port ethical achievement. To design a workplace where responsibility, ac-
countability, and doing the right thing are genuinely valued and practiced,
educational training programs are needed to cultivate ethical awareness
and personal development. Underscoring the importance of regulations,
while also moving to ensure that employees understand what’s right and
wrong in their job and can apply this knowledge to their daily operations,
is just a beginning.
Recognizing a need to go beyond compliance, today’s managers have
expanded their efforts to frame training as a forum for values-based educa-
tion and individual moral competency development. With the infusion of
mandatory requirements for ethics training programs in some firms and
self-imposed initiatives in others, we see a range of educational deliverables
and varied commitment ethical performance expectations. To advance eth-
ics in practice, a closer look at ethics training in the workplace is warranted.
The book is laid out in five sections, starting with an overview of the
science of training and empirically identified best practices. We then take
a look at the current issues managers face in the workplace, specifically
targeting challenges in global ethics and workplace bullying. Techniques
and assessment are examined, presenting several tools for building ethical
Ethics Training in Action, pages ix–x
Copyright © 2014 by Information Age Publishing
All rights of reproduction in any form reserved. ix