Ethics and Empowerment PDF
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ETHICS AND EMPOWERMENT This page intentionally left blank Ethics and Empowerment Edited by John J. Quinn and Peter W.F. Davies ~ MACMILLAN Business Selection and editorial matter© the estate of John J. Quinn and Peter W.F. Davies 1999 Introduction© Peter W.F. Davies and the estate of John J. Quinn 1999 Softcover reprint of the hardcover 1st edition 1999 978-0-333-69382-7 Other chapters (in order)© the estate of John J. Quinn; Frederick B. Bird; John Kaler; Julia M. Christensen Hughes; Keith Pheby; Peter W.F. Davies and Anne Mills; Julia M. Christensen Hughes; Ian McLoughlin, Richard Badham and Paul Couchman; Edna Ojeifo and Diana Winstanley; Barbara Goodwin; Christopher Moon and Celia Stanworth; Johnston Birchall; Richard C. Warren; Paul Joyce and Adrian Woods; Peter Jones 1999 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions ofthe Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1P 9HE. Any person who does any unauthorised act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 1999 by MACMILLAN PRESS LTD Houndmills, Basingstoke, Hampshire RG21 6XS and London Companies and representatives throughout the world ISBN 978-1-349-40162-8 ISBN 978-0-230-37272-6 (eBook) DOI 10.1057/9780230372726 A catalogue record for this book is available from the British Library. This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. 10 9 8 7 6 5 4 3 2 1 08 07 06 05 04 03 02 01 00 99 Dedicated to the memory of John Quinn who died shortly before this book was completed This page intentionally left blank Contents Acknowledgements ix Notes on the Contributors XI Introduction Peter WF. Davies and John J. Quinn 1 1 Is Empowerment Ethical? Why Ask the Question? John J. Quinn 23 Part I Ethics and Empowerment: Power, Control and Autonomy 2 Empowerment and Justice Frederick B. Bird 41 3 Does Empowerment Empower? John Kaler 90 4 Organisational Empowerment: A Historical Perspective and Conceptual Framework Julia M. Christensen Hughes 115 5 Ethico-power and the City KeithPheby 147 6 Ethics, Empowerment and Ownership Peter WF. Davies and Anne Mills 170 Part II Theory, and the Experience of Empowerment Strategies 7 Beyond Rhetoric: A Typology of Empowerment Strategies Found Within One Organisation Julia M. Christensen Hughes 197 8 Empowerment and Teams: Ethics and the Implementation of Socio-technical Systems Ian McLoughlin, Richard Badham and Paul Couchman 235 Vll viii Contents 9 Negotiated Reality: The Meaning of Empowerment Edna Ojeifo and Diana Winstanley 271 10 Empowerment in a Government Agency Barbara Goodwin 300 11 Ethics and Empowerment: Managerial Discourse and the Case ofTeleworking Christopher Moon and Celia Stanworth 326 Part III Business and Society: The New Empowerment Responsibility 12 Empowering Consumers through Co-operatives Johnston Birchall 347 13 Empowerment in a Community of Purpose Richard C. Warren 369 14 The Social Responsibility of Businesses: To Empower Employees by Listening and Responding Paul Joyce and Adrian Woods 393 15 Ethical Guidelines for an Empowered Organisation Peter Jones 412 Name Index 427 Subject Index 433 Acknowledgements I would first like to acknowledge the contribution made by John Quinn. He was the driving force behind COPE (the Centre for Organisational and Professional Ethics), and originally organised the Ethics and Empowerment conference in September, 1996. He had completed much of the editorial work on this book before his sudden and tragic death in the summer of 1997. Due to other commitments, I could not really get to grips with picking up the pieces of this work until January 1998, and have been greatly helped in many ways by Keith Dickson at the Division of Management Studies, Brunel University. I would also like to acknowledge the patience of all the contributors who have had in some circumstances to update their work, give me repeat information, answer pernickity details about references, and have also had to wait a year longer than expected to see publication of their work. Finally, I would like to thank Stephen Rutt, Publishing Director at Macmillan's Business Press, for his sticking with this project. PETER W.F. DAVIES The publishers are grateful for permission to reproduce Table 4.1, reprinted with permission of Academy of Management, PO Box 3020, Briar Cliff Manor, NY 10510-8020. (The Empowerment Process: Integrating Theory and Practice (Table), J. Conger and R. Kanungo, Academy of Management Review 1988, Vol. 13, No. 3. Reproduced by permission of the publisher via Copyright Clearance Center Inc.) ix
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