Table Of Content

Essential Lessons on Leadership (Collection), 2/e Jon Huntsman James F. Parker Doug Lennick Fred Kiel Ph.D. Vice President, Publisher: Tim Moore Associate Publisher and Director of Marketing: Amy Neidlinger © 2013 by Pearson Education, Inc. Publishing as FTPress Delivers Upper Saddle River, New Jersey 07458 Company and product names mentioned herein are the trademarks or registered trademarks of their respective owners. All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher. ISBN-10: 0-13-344234-9 ISBN-13: 978-0-13-344234-2 For more information, please contact us at [email protected] Contents Moral Intelligence 2.0: Enhancing Business Performance and Leadership Success in Turbulent Times Foreword by Richard Leider Foreword to Previous Edition by Richard E. Boyatzis Introduction Leaders Interviewed Thought Partners PART ONE • MORAL INTELLIGENCE 1 Good Business Moral Stupidity Act 1 What Does Moral Leadership Look Like? Endnotes 2 Born to Be Moral What the Best Leaders Believe A Visit to the Nursery Nature Versus Nurture Growing Up Moral Learning to Be Responsible When Things Go Wrong Inside Your (Moral) Brain It’s All in Your Head The Moral Map of Your Brain Why We’re Good and Why We’re Bad So What Goes Wrong? The Neuroscience of Moral Decision Making Can We Actually Change Our Brain? Moral Software Endnotes 3 Your Moral Compass The Morality of Values Put It in Writing Frame 3: Behavior Endnotes 4 Staying True to YourMoral Compass Endnote PART TWO • DEVELOPING MORAL SKILLS 5 Integrity Acting Consistently with Principles, Values, and Beliefs Telling the Truth Standing Up for What Is Right Keeping Promises 6 Responsibility Taking Responsibility for Personal Choices Admitting Mistakes and Failures Embracing Responsibility for Serving Others Endnotes 7 Compassion and Forgiveness Actively Caring About Others Letting Go of Your Own Mistakes Letting Go of Others’ Mistakes 8 Emotions Self-Awareness Understanding Your Thoughts Personal Effectiveness Deciding What to Think Self-Control Nurturing Emotional Health Interpersonal Effectiveness Empathy Misplaced Compassion Respecting Others Getting Along with Others Endnote 9 Making Moral Decisions How Roger Used the 4 Rs Endnotes PART THREE • MORAL LEADERSHIP 10 The Moral Leader Performance Problems Endnote 11 Leading Large Organizations The Fabric of Values Is There Such a Thing as a Morally Intelligent Organization? The Morally Intelligent Organization—An Aerial View Morally Intelligent Policies The Principles That Matter Most Cultivating Organizational Integrity The Responsible Organization The Compassionate Organization The Forgiving Organization Recruiting for Values Reinforcing Values Starts at the Top The Power of Formal Rewards Success Stories Ideal Versus Real Values and the Global Organization Endnotes 12 Moral Intelligence for the Entrepreneur Moral Values in Small Organizations Last Words About Business Start-Ups Endnotes Epilogue Becoming a Global Moral Leader Raising the Stakes Watch Your Wake Give Back Create the Future A Global Business Opportunity Conclusion Endnotes A Strengthening Your Moral Skills A Look in the Mirror Using the MCI The Right Frame of Mind for Completing the MCI Scoring and Interpreting Your MCI Prioritizing Your Moral Development Efforts The Road Less Traveled The 80/20 Rule Your Moral Development Plan Putting Your Moral Development Plan into Practice Breaking Bad Habits Reward Yourself for Positive Change Surround Yourself with Positive People Do I Really Need to Change? Books, Audio, and Video Media Workshops Personal Counseling Executive Coaching Endnote B Moral Competency Inventory (MCI) C Scoring the MCI Moral Competencies Worksheet What Your Total MCI Score Means D Interpreting Your MCI Scores Total MCI Score (Alignment Score) Highest and Lowest Competency Scores Individual Item Scores Reality Testing Do Your Scores Matter? Now What? Index Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits Acknowledgments About the Author Introduction Chapter 1 Stumbling into the Business World Chapter 2 9/11 Chapter 3 The Question Was Answered... Chapter 4 ...But I Don’t Want to Be a Corporate Bureaucrat Chapter 5 Getting Off the Ground Chapter 6 The Ten-Minute Turnaround Chapter 7 The Great Texas Whiskey War Chapter 8 I Just Couldn’t Resist Chapter 9 Some of the Obvious Things I Learned Chapter 10 We’re in What Kind of Business? Chapter 11 With a Little Help from Our Competitors... Chapter 12 Leaders Are Everywhere Chapter 13 Great Organizations Have Great Leaders at Every Level Chapter 14 In Case You Didn’t Get It... Great Organizations Have Great Leaders at Every Level Chapter 15 Great Leaders Make the People Around Them Better Chapter 16 People Recognize a Phony Chapter 17 People Follow a Leader They Trust Chapter 18 Who Wants the "Best" People? Chapter 19 Looking for the Right People Chapter 20 Interview for Attitude Chapter 21 Attitudes Also Matter at 30,000 Feet Chapter 22 Everybody Remembers Their Interview Chapter 23 Every Job Affects Others Chapter 24 People Need to Understand Their Mission Chapter 25 Shared Goals, Shared Knowledge, and Mutual Respect = A Shared Mission Chapter 26 Do People Think Like Employees or Owners? Chapter 27 Making Employees Owners Chapter 28 A Sense of Ownership Chapter 29 Make Work Fun Chapter 30 Build a Customer Service Culture Chapter 31 Everything He Did Was So I Could Come to Work... Chapter 32 Fun Can Have a Purpose

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A brand new collection of expert advice on becoming a more successful and ethical leader 4 authoritative books bring together today’s best advice on leading with passion, inspiration, ethics, and charisma – and succeeding! This brand new collection will help you lead with passion, inspirat