essential guide to qualitative methods in organizational research PDF
Preview essential guide to qualitative methods in organizational research
Essential Guide to QM 2nd 17/3/04 11:16 am Page i ESSENTIAL GUIDE TO QUALITATIVE METHODS IN ORGANIZATIONAL RESEARCH Essential Guide to QM 2nd 17/3/04 11:16 am Page ii Essential Guide to QM 2nd 17/3/04 11:16 am Page iii ESSENTIAL GUIDE TO QUALITATIVE METHODS IN ORGANIZATIONAL RESEARCH Edited by Catherine Cassell and Gillian Symon SAGE Publications London ● Thousand Oaks ● New Delhi Essential Guide to QM 2nd 17/3/04 11:16 am Page iv © Catherine Cassell and Gillian Symon 2004 First published 2004 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act, 1988, this publication may be reproduced, stored or transmitted in any form, or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction, in accordance with the terms of licences issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. SAGE Publications Ltd 1 Oliver’s Yard London EC1 1SP SAGE Publications Inc. 2455 Teller Road Thousand Oaks, California 91320 SAGE Publications India Pvt Ltd B-42, Panchsheel Enclave Post Box 4109 New Delhi 100 017 British Library Cataloguing in Publication data A catalogue record for this book is available from the British Library ISBN 0 7619 4887 2 ISBN 0 7619 4888 0 (pbk) Library of Congress Control Number available Typeset by M Rules Printed and bound in Great Britain by The Athenaeum Press, Gateshead Essential Guide to QM 2nd 17/3/04 11:16 am Page v This book is dedicated to our children, Matt, Danny, Caitlin and Jamie. They have been our best distraction from this work. Essential Guide to QM 2nd 17/3/04 11:16 am Page vi Essential Guide to QM 2nd 17/3/04 11:16 am Page vii Contents Notes on contributors xi Acknowledgements xix 1 Promoting new research practices in organizational research 1 Gillian Symon and Catherine Cassell 2 Using interviews in qualitative research 11 Nigel King 3 Electronic interviews in organizational research 23 Stephanie J. Morgan and Gillian Symon 4 Life histories 34 Gill Musson 5 Critical incident technique 45 Elizabeth Chell 6 Repertory grids 61 Catherine Cassell and Susan Walsh 7 Cognitive mapping in organizational research 73 Seonaidh McDonald, Kevin Daniels and Claire Harris 8 The Twenty Statements Test 86 Anne Rees and Nigel Nicholson 9 Qualitative research diaries 98 Gillian Symon 10 Stories in organizational research 114 Yiannis Gabriel and Dorothy S Griffiths 11 Pictorial representation 127 David R Stiles Essential Guide to QM 2nd 17/3/04 11:16 am Page viii viii –––––––––– C O N T E N T S ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 12 Group methods of organizational analysis 140 Chris Steyaert and René Bouwen 13 Participant observation 154 David Waddington 14 Analytic induction 165 Phil Johnson 15 Critical research and analysis in organizations 180 Kate Mackenzie Davey and Andreas P D Liefooghe 16 Hermeneutic understanding 192 John McAuley 17 Discourse analysis 203 Penny Dick 18 Talk-in-interaction/conversation analysis 214 Dalvir Samra-Fredericks 19 Attributional coding 228 Jo Silvester 20 Grounded theory in organizational research 242 Hannakaisa Länsisalmi, José-María Peiró and Mika Kivimäki 21 Using templates in the thematic analysis of text 256 Nigel King 22 Using data matrices 271 Sara Nadin and Catherine Cassell 23 Preserving, sharing and reusing data from qualitative research: methods and strategies 288 Louise Corti, Paul Thompson and Janet Fink 24 Historical analysis of company documents 301 Michael Rowlinson 25 Ethnography 312 John D Brewer 26 Case study research 323 Jean Hartley 27 Soft systems analysis: reflections and update 334 Susan Walsh and Chris Clegg Essential Guide to QM 2nd 17/3/04 11:16 am Page ix ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– C O N T E N T S –––––––––– ix 28 Action research and research action: a family of methods 349 Frank Heller 29 Co-research: insider/outsider teams for organizational research 361 John Benington and Jean Hartley 30 The future conference 372 Fran Ryan Index 385
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