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Perceptions of Effectiveness and Job Satisfaction of Pre-law Advisors H. Gibbs Knotts, College of Charleston Claire B. Wofford, College of Charleston Despiteplayinganimportantrole,preprofession- becomes very important for students considering al advising has received little research attention. law school attendance. However, very little re- For this study, 313 U.S. preprofessional advisors search has focused on undergraduate pre-law were surveyed in 2015. Drawing on work advising. Furthermore, we do not know of any adjustment and social cognitive career theories, study in which pre-law advising was examined we analyzed the job satisfaction and perceived from the perspective of the advisor. In this study, effectiveness of pre-law advisors. The major weusedworkadjustmenttheory(WAT)andsocial findingsrevealthatadvisorshavingalawdegree, cognitive career theory (SCCT) to explore the the ability to secure more resources, and a importance of attending to pre-law advisors’ own commitmenttospendingsignificanthoursweekly senseofjobsatisfactionandefficacy.Our research inadvisingtendtobemoresatisfiedandperceive was designed to provide information for both themselves to be more effective in helping advisorsandinstitutionaladministratorsonwaysto students gain admission to law school and improve pre-law advising programs. preparing them for academic success than other pre-law advisors. Other factors related to partic- Literature Review ipant self-perceptions on advising future law Inhisclassic1972article,reprintedin1994and students are also discussed. 2009, O’Banion explained that academic advising includesfivecomponents:explorationoflifegoals, [doi:10.12930/NACADA-16-006] exploration of vocational goals, program choice, KEY WORDS: pre-lawadvising, preprofessional course choice, and scheduling courses. O’Banion advising (2009) wrote about the importance of beginning withthefirsttwosteps,onexploration,notingthat Students facing the decision to attend graduate, ‘‘many programs of academic advising flounder medical, or law school weigh many factors, becausetheybeginatstepthree‘programchoice’’’ including the amount of time necessary to earn (p. 83). For O’Banion (2009), colleges should an advanced degree, the cost of additional tuition focus on student development and provide the and lost opportunities while out of the workforce, resources to help students address a fundamental and the job prospects for graduates with advanced question:‘‘HowdoIwanttolivemylife?’’(p.83). degrees.Academicadvisorscanplayavitalrolein Using similar rationale, the Council for the helping students think about life after college and Advancement of Standards in Higher Education the decision to attend professional school. Munski outlined advising standards that include ‘‘prepara- (1983) noted, ‘‘A growing number of undergrad- tion of students for their careers, citizenship, and uates are asking academic advisors this question: lives’’ (2014, p. 5). ‘Which of these courses will help me get a job?’’’ Although general agreement about the impor- (p. 17) More recently, research has shown that tance of a developmental perspective in academic Millennialstudentsfeelpressuretoselectacertain advising remainselusive,Habley(2004) calledfor major or pursue aparticularcareergoal,andsome a dual-advising model through which students express ‘‘overly optimistic visions of their future receive guidance from both faculty members and career options’’ (Montag, Campo, Weissman, primary-role advisors (see also, Montag et al., Walmsley, & Snell, 2012, p. 31). Preprofessional 2012). In this approach, advisors employed advisorscanhelpstudentstemperexpectationsand primarily to advise can assist students in orienting navigate the range of choices they face. tocollege,learninghowtoregisterforclasses,and Throughthisarticle,weconsideraspecificand processing the majors on campus (Montag et al., timely type of preprofessional advising: pre-law. 2012). In contrast, faculty advisors provide ‘‘indi- Applications to law schools are reaching 15-year vidualized attention to students, guiding them lows(Kitroeff,2015),andthejobprospectsforlaw through career options, and connecting them to school graduates remain gloomy (Harper, 2015); resources relevant to their major’’ (Montag et al., therefore, consultation with a pre-law advisor 2012, p. 32). Although some rely solely on the 76 NACADA Journal Volume 37(2) 2017 Pre-law Advisors facultytoadvise,thedualadvisingmodelhasbeen McGill, & Menke, 2013; Rajecki & Lauer, 2007; extended to some pre-law advising programs. Woolston, 2002). However, more study is needed The dual model has receivedcriticism by some to better understand preprofessional advising on higher education observers. Benjamin Ginsberg, a collegecampuses.Thisstudyfocusesonaspecific political science professor at The Johns Hopkins subset of preprofessional advisors: pre-law advi- UniversitytoldTheNewYorkTimesthat‘‘academ- sors. ic advising should be done by academics . . . According to the Pre-Law Advisors National professional advisers seldom have the qualifica- Council (2013), ‘‘The basic functions of the pre- tions in the field about which they are offering law advisor include providing or identifying advice’’ (Selingo, 2014, p. ED8). Charlie Nutt, appropriate resources concerning legal education Executive Director of NACADA: The Global and the legal profession, and assisting advisees in Community for Academic Advising, countered: thelawschoolapplicationprocess.’’Inthisarticle, ‘‘Whenitcomestohelpingstudentsbeengaged,to two keyaspects ofpre-lawadvising are examined: givetheadviceaboutwhattheyneedtodooutside advisor job satisfaction and advisor effectiveness the classroom, faculty are not always the best’’ as perceived by advisors. (Selingo, 2014, p. ED8). In analyzing the preprofessional advising situ- In terms of career advising, some faculty ation,wedrewuponbothWASandSCCTtoframe advisors have created innovative approaches to the study. Originally articulated by Dawis, Lof- help students think about life after college. For quist,andWeiss(1968)andthenupdatedbyDawis example, some departments offer courses to help and Lofquist (1984), WATis used to focus on the studentswithcareer-orientedadvisinginarangeof congruity of employees with their work environ- disciplines, including geography (Munski, 1983) ments. The closer the match between an employ- and political science (Collins, Knotts, & Schiff, ee’s skills, abilities, and values and the organiza- 2012). Nevertheless, the practical steps necessary tionalenvironment,thebettertheemployeeadjusts to apply to a professional school may involve within the workplace (Bretz & Judge, 1994). issuesnottypicallycoveredbyatraditionalfaculty WAT provides a way to assess and predict a or primary-role advisor. variety of measures of vocational success, includ- Tofillthevoidforstudentsseekinginformation ing job satisfaction (see, e.g., Dahling & Librizzi, on graduate-level academic opportunities, many 2015; Hackman & Oldman, 1980; Hesketh & college campuses employ a specific subset of Gardner, 1993; Locke, 1984; Lyons, Brenner, & academic advisors known as preprofessional Fassinger, 2005). According to WAT, job satisfac- advisors, who assist students planning to enter a tion is reached when the work environment meets professional graduate program, such as law, theneedsoftheemployee.Thebettertheemployer medicine, or health care. Preprofessional advisors provides the reinforcers that align with the help students with a range of concerns, including employee’s needs and values, the more job courseplanning,researchopportunities, andappli- satisfactiontheemployeewillexperience(Hesketh cations to professional schools (see, e.g., Univer- & Gardner, 1993; Hesketh, McLachlan, & Gard- sity of Cincinnati, 2016; University of South ner, 1992). In turn, the more satisfied the Carolina, 2016). Graduate-level programs are employees, the lower the rates of employee typically quite competitive, and preprofessional turnover and the higher the productivity expected advisors can assist students in navigating the in the organization (Wright & Davis, 2003). process and ‘‘stimulate an advisee to consider Perhaps not surprisingly, the adequacy of [choices] in a way that he or she has not before’’ resources and time to complete tasks has been (Richardson, 2013). identified as a key factor in predicting and Despite the prevalence of preprofessional ad- enhancing job satisfaction among employees visingandthepotentiallyimportantroleitcanplay across a range of industries and workplace on college campuses, little research has been structures(Bozeman&Gaughan,2011;Kalleberg, devoted to this topic. Studies have focused on the 1977; Mottaz, 1984, 1987; Rynes, Gerhart, & experiences of ‘‘unsuccessful medical school Minette, 2004). Workers who have served in their applicants’’ (Corder, 1982), advising in graduate positions for a relatively long time may be more programs (see, e.g., Knox, Schlosser, Pruitt, & satisfiedwiththeirjobsbecausetheskillstheyhave Hill, 2006; Schlosser, Lyons, Talleyrand, Kim, & gainedenablethemtoattainbetterjobrewardsand Johnson, 2011), or discipline-specific undergradu- control their work environments (Hunt & Saul, ateadvising(see,e.g.,Karr-Lilienthal,Lazarowicz, 1975; Kalleberg, 1977; Mottaz, 1987). Although NACADA Journal Volume 37(2) 2017 77 H. Gibbs Knotts & Claire B. Wofford weexploredseveralotherfactorsaboutthepre-law Methods advisorandtheinstitutionsinwhichtheywork,we We used the Fall 2014 Law School Admission expectedthefactorsoftimeinthejobandaccessto Council (LSAC) Directory to compile the list of resources to prove particularly helpful in under- possible study participants. The LSAC Directory standing the job satisfaction levels of pre-law includesthenamesandcontactinformationoftwo advisors. categories of advisors, sole/coordinating advisors SCCT also provides a theoretical approach to and supporting advisors. Because we placed understanding a variety of aspects of career emphasis on the experiences of the primary-role development, including reasons and ways individ- advisors at each institution, only the sole/coordi- uals select certain career paths and their perfor- nating advisors were surveyed. The LSAC Direc- mance in their chosen occupations (Lent, 2005; tory also included some additional information Lent, Brown, & Hackett, 1994). Regarding job about the potential participants. For the entire performance in particular, like WAT, SCCT population of pre-law advisors, 89.5% work at 4- emphasizes the dynamic and interactive relation- year institutions and 10.5% work at 2-year ship that exists between an employee, employee colleges. The LSAC Directory also listed the U.S. behavior, and the work environment (Bandura, region where each pre-law advisor is employed: 1986). 10%intheMidwest,28%intheNortheast,11%on Self-efficacy, the sense of an individual’s own the Pacific Coast, 20% in the South, 14% in the ‘‘capabilities to organize and execute courses of Southwest, and 7% in the West. It included action required to attain designated types of information on the status of pre-law advisor performances’’ (Bandura, 1986, p. 301), has been employersasminority-designatedinstitutions:Five of particular interest to SCCT scholars. Self- percent work at Historically Black Colleges and efficacy arises from a complex interplay among Universities, and 7% advise at institutions that personal attributes of the individual employee, the belongtotheHispanicAssociationofCollegesand employee’s overt behaviors, and the performance Universities. domain in which the individual operates (Lent et The final list of potential research participants al., 1994; Lent, Brown, & Hackett, 2005). Self- featured 1,396 valid e-mail addresses. The survey efficacy is enhanced when an individual achieves was administered online to the identified pre-law success with a specific task and declines with advisors in February 2015. The surveyentered the repeated experiences of failure (Lent et al., 2005). field on February 4, and two follow-up e-mails One’s answer to ‘‘Can I do this?’’ (Lent et al., were sent reminding pre-law advisors about the 2005) is directly connected to performance goals survey. We received 313 completed surveys for a set by the individual, and thus, by the level of response rate of 22%. performance. When combined with high outcome The respondents displayed a good mix of expectations, a strong sense of self-efficacy regional diversity: 21, 31, 10, 21, 12, and 6% in augments performance behaviors across a range the Midwest, Northeast, Pacific Coast, South, of institutionalenvironments(Bandura,1986;Lent Southwest, and West, respectively. Most respon- et al., 2005; Stajkovic & Luthans, 1998). dents identified as faculty members (76%), with Scholarshavealsoidentifiedthevariousfactors 24% classified as staff. In terms of education, the thatshapeself-efficacy.Alongwithanindividual’s majority held either a JD or PhD (62%), 19% had personal traits (Bandura, 1986) and assessment of earned both degrees, and 18% had neither. In the requirements of a particular task, the extent to addition, 60% of the respondents were male; 40% which the individual has performed on similar were female. tasks in the past appears to be relevant (Gist & Results from the completed surveys were Mitchell, 1992). In addition, assessment of one’s supplemented with a data set of college character- ability to complete a task successfully depends, in istics from College Results Online (The Education part, upon the availability of resources, such as Trust,2015).Amongtherespondents,58%worked funds and time (Bowen & Lawler, 1992; Gist & ataprivate,nonprofitinstitution,and42%worked Mitchell, 1992; Spreitzer, 1996; Xanthopoulou, at a public college or university. The majority of Bakker, Demerouti, & Schaufeli, 2009). As a respondents worked at 4-year institutions (96%), result, we focused, in particular, upon resources, and 4% worked at 2-year colleges. timespentonadvising,andthelengthofserviceas In terms of location, 75% of respondents a pre-law advisor as likely factors in pre-law reported working in cities or suburbs, and 25% advisors’sense of self-efficacy. wereemployedinruralareasortowns.Inaddition, 78 NACADA Journal Volume 37(2) 2017 Pre-law Advisors 45% of the schools offered master’s degrees, 30% particular, we also asked respondents how long awardedonlybachelor’sdegrees,and24%granted they had worked as a pre-law advisor. doctorates. Toassessjobsatisfaction,weaskedrespondents to rate their level of satisfaction on a standard 7- Instrument point Likert-type scale. Response options were Todeveloptheinstrument,wedrewonourown very satisfied, somewhat satisfied, neither satisfied experiences as a department chair and as pre-law nor dissatisfied, satisfied, somewhat dissatisfied, advisors. In addition, the inventory of questions andvery dissatisfied. Toexamine the effectiveness was derived, in part, from existing research of variable, we asked respondents to rate their own political science department chairs and relevant effectivenessinhelpingstudentsgainadmissionto literature. For this project, we selected three law and school and the extent to which they dependent variables associated with pre-law advi- believedthattheyhadpreparedstudentstosucceed sors: job satisfaction, sense of effectiveness in in law school. We included the item on helping helpingstudentsgainadmissiontolawschool,and students succeed in law school because we think perception of their own effectiveness in helping that, despite eventually losing contact with most students succeed in law school. We selected these undergraduateadviseeswhograduate,advisorscan variables for severalreasons. We hoped to provide help prepare students entering law school for the new information about the happiness of pre-law academic challenges they will face. In particular, pre-law advisors can assist students in improving advisors with their own work and their self- study skills, time management, and networking perceptions on their success in guiding students abilitieswithclassmatesandfacultymembers,and interestedinlawschool.Becausejobsatisfactionis they can help with work-life balance, the mastery related to employee retention and productivity of which contributes to successful academic (Cooper, Knotts, McCord, & Johnson, 2013; performance in a graduate program. Wright & Davis, 2003), we expected administra- Bothitemsoneffectivenesswerepresentedas7- tors to show interest in the satisfaction of pre-law factor Likert-type scales: very effective, somewhat advisors. We also asked about participants’ feel- effective, effective, neithereffective nor ineffective, ings of self-efficacy because this factor has been somewhat ineffective, ineffective, very ineffective. tiedtolevelsofjobperformance(Gist&Mitchell, Asareliabilitytestforthedependentvariables,we 1992;Stajkovic&Luthans,1998).Inaddition,we computed two Cronbach’s alpha statistics. The were interested in whether the same factors that Cronbach’s a for the two effectiveness measures explain job satisfaction and self-efficacy for other was .718, and the Cronbach’s a across all three employeesapplytopre-lawadvisors.Moreover,we dependent variables was .696. In both cases, these wantedtogenerateinsightintotheprecisewaysin results indicate a high degree of internal consis- which pre-law advisors and others in institutions tency across the measures of dependent variables. mightbetteradvanceadvisingandstudentsuccess. Contributing to assured content validity after In terms of the independent variables, we the initial construction of the pre-law instrument, focused on the degree-earning background of the survey research experts and pre-law advisors at advisor (e.g., JD, PhD, or both) and whether he or several institutions inspected the drafted question- she held a faculty or staff position. Because of naire. Their comments on the reliability and debatesover thevalue of the dual-advising model, validity of the measures and feedback on ways to we expected the responses to provide insight into improve wording were received and incorporated. the numbers of pre-law advisors on the faculty or For example, we adopted several suggestions for on staff and whether this status shaped their items on the institutional characteristics of respon- reported levels of satisfaction or perceived effec- dents’ workplaces, and we improved the survey tiveness. response options for the dependent variables. The In addition, we were interested in the applica- measureofjobsatisfaction,althoughasingleitem, bility of factors that might explain job satisfaction demonstratedgoodconstructvalidity.AsBozeman andself-efficacy,ingeneral,ofpre-lawadvisors,so and Gaughan (2011) reported, employing a Likert we included a series of questions related to the scaletoanswerquestionsonjobsatisfactionlikely budget, financial compensation for pre-law advis- produces both reliable and valid results (pp. 168, ing duties, the amount of time spent advising, and 171).Themeasureofjobeffectivenesswasworded the adequacy of resources. Because of the in a straightforward manner and was based on the relevance of past performance to self-efficacy, in Likert scale often seen in the relevant literature NACADA Journal Volume 37(2) 2017 79 H. Gibbs Knotts & Claire B. Wofford Figure 1. Job satisfaction among pre-law advisors (see, e.g., Bandura, 1986). More details about the response category) for this question. For the other survey,includingquestionwordingandcoding,are category, 22% of respondents indicated that they featured in the Appendix. are somewhat effective in helping students gain admission to law school. Approximately 5% of Results pre-law advisors selected the neutral response Thefindingsonthefirstobjective,todetermine categoryorindicatedsomelevelof ineffectiveness. the level of job satisfaction among pre-law Wealsoexaminedpre-lawadvisors’perceptions advisors,areshowninFigure1.Oftherespondents about their ability to help students prepare for to this survey, 20% reported being very satisfied academic success in law school. The responses to andnearly36%reportedbeingsatisfied,represent- this question are presented in Figure 3. Approxi- ing the modal category. In addition, 24% of mately 22% of respondents indicated that they are respondents reported being somewhat satisfied. very effective and 36% reported that they are We also studied the perceived effectiveness of effective.Inaddition,22%ofrespondentssuggest- pre-law advisors. Perceived effectiveness was edthattheyaresomewhateffective,and18%chose examined via two different questions on helping aneutralresponse.Veryfewrespondentsindicated studentsgainadmittancetolawschoolandfinding thattheyareineffectiveinhelpingstudentsprepare academic success in law school. Figure 2 shows the responses to the question for academic success in law school. about respondents’ perceptions of effectiveness in Wealsoinvestigatedthefactorsthatmightmake helping students gain admittance to law school. pre-law advisors feel more or less satisfied with, Slightly more than one third of respondents and effective at, their jobs. We computed three reported being very effective, and nearly 39% regression models to predict individual advisors’ indicated that they are effective (the modal job satisfaction and the self-assessments of their 80 NACADA Journal Volume 37(2) 2017 Pre-law Advisors Figure 2. Effectiveness self-rating of helping students gain admission to law school effectiveness in advising students for admission to mine the degree to which a particular variable and success in law school. affected respondents’levels of job satisfaction and Because of the ordinal nature of the dependent perceptions of effectiveness. variables,weusedanorderedlogitmodel.Because We modeled advisors’ reported levels of job of the skewed distribution of the dependent satisfaction. The results from the two-tailed tests variables, we re-coded them as dichotomous (0¼ arelistedinTable1.Asshowninthetable,fourof neither/somewhat effective, 1 ¼ effective/very the independent variables were significant. In effective; 0 ¼ neutral/somewhat satisfied, 1 ¼ particular, advisors who served longer as a pre- satisfied/very satisfied), and then, as a precaution, law advisor (p , .10), spent more hours on we included themin a scobitmodel toaccount for advising (p , .05), possessed more adequate the skewness. The results did not change in any resources (p , .01), and held a JD (p , .10) meaningfulway from those reported herein. reportedhigherlevels ofjobsatisfactionthantheir The independent variables included the pre-law peers who rated these areas with lower scores or advisor status as faculty or staff, number of years did not have a JD. The enrollment, SAT scores, advising pre-law students, the (self-reported) Carnegie classification (The Carnegie Classifica- adequacy of the advisor’s resources, the degree tionofInstitutionsofHigherEducation,2017),and earned (i.e., a JD or not), the Carnegie classifica- theinstitutionaspublicorprivateappearedtoexert tion(TheCarnegie ClassificationofInstitutionsof no effect on advisor satisfaction. HigherEducation,2017)oftheinstitution,statusas The predicted probabilities indicated that ade- publicor private,numberofstudentsenrolled,and quacy of resources exerts the largest substantive the average SAT score at the respondents’ influence on pre-law advisor job satisfaction. As institutions. To ease interpretation of results, theamountofresourcesrosefromtheminimumto predicted probabilities were calculated to deter- the maximum, the probability of advisors rating NACADA Journal Volume 37(2) 2017 81 H. Gibbs Knotts & Claire B. Wofford Figure 3. Effectiveness self-rating of helping students achieve academic success in law school themselvesasverysatisfiedrosefrom0to48%,an being very satisfied rising from 10 to 40% as the increase of almost 50 percentage points. The number of hours rose from the minimum to the impact of the number of hours spent advising maximum. Advisors serving the longest and those was also relatively large, with the probability of with a JD were more likely to rate themselves, by as many as 6 percentage points, as very satisfied. Table 2 displays the results for the two models Table 1. Advisors’self-reported job satisfaction of perceived job effectiveness. As shown in the by ordinal logit regression (N¼224) table,thenumberofhoursspentadvising(p,.01) Factor Coefficient (SE) and the adequacy of the budget for advisors (p , Years Served .020* (.013) .01) were significant predictors of advisors’ self- Hours Advising .043** (.020) assessment for both effectiveness measures. The Resources .808*** (.094) lengthoftimespentasadvisor(p,.05)wasalsoa Faculty (cid:2).006 (.346) significant predictor of the advisors’ perceived JD .459* (.266) effectivenessinhelpingstudentsgainadmissionto Carnegie .145 (.222) law school; longer-serving advisors rated them- Enrollment .000 (.000) selves as more effective than did peers with less Public .930 (.378) advisingexperience.However,thisfactorwasnota City/Suburb .455 (.342) significant predictor of the perceived effectiveness SAT Score .000 (.000) of helping students succeed in law school. Note. *p , .10. **p , .05. ***p , .01 (two- In terms of the advisor’s background, status as tailed test). Carnegie classification comes facultyorstaffprovedanonsignificantpredictorof from The Carnegie Classification of pre-law advisors’ self-perceived effectiveness in Institutions of Higher Education (2017). helping students gain admission to law school. 82 NACADA Journal Volume 37(2) 2017 Pre-law Advisors Table 2. Advisors’self-assessment of effective- spent advising rose from the minimum to the ness in helping students gain admission maximum possible, the probability that advisors to and achieve academic success in law rated themselves as very effective at helping school students gain admission to law school rose from Academic 16 to 95%, an increase of nearly 80 percentage Admission to Success in points. The percentage of advisors who reported Factor Law School Law School helping students succeed in law school increased less than it did for reports of assisting students Years Served .027** (.013) .018 (.013) gaininglawschooladmittance,from11to74%,or Number of .123*** (.025) .081*** (.020) 63percentagepoints,accordingtothechangefrom Hours the minimum to the maximum number of hours Resources .457*** (.083) .328*** (.078) devoted to advising. Faculty .297 (.370) 1.67*** (.378) The amount of resources available for pre-law JD 1.01*** (.283) .558** (.259) advising also exerted significant influence. For Carnegie (cid:2).570** (.236) (cid:2).551** (.218) assisting students with law school admission, Enrollment .000 (.000) .000 (.000) advisors who rated themselves as very effective Public .268 (.365) .563* (.360) City/Suburb .332 (.345) (cid:2).651* (.336) rosefrom8to55%astheresourcesvariablevalue SAT .000 (.000) .000 (.000) rose from the minimum to the maximum. For N 225 224 helping students succeed in law school, the effect was almost as large, rising from 6 to 31% as the Note. Entries are ordinal logit regression resources increased from the minimum to maxi- coefficients with standard errors in mum possible. parentheses. Carnegie classification comes Thedataindicatethatearningalawdegreealso from The Carnegie Classification of affects advisor perceived effectiveness. Advisors Institutions of Higher Education (2017). with a JD reported that they are very effective at *p , .10. **p , .05. ***p , .01. (two- helping studentsaccesslaw school,by22percent- tailed test) age points, and they indicated being veryeffective at helping students succeed in law school, by 9 However, it was significant and positive (p , .01) percentage points, over those without the JD. for advisor ratings of themselves as helpful in Advisors who work at doctoral-granting institu- students’successinlawschool.AdvisorswithaJD tionsratedthemselvesasveryeffectiveatassisting were more likely to rate themselves as more students with law school admission, by 20 effective in helping students gain admittance to percentage points over those at bachelor’s degree– lawschool(p,.01)andsucceedinginlawschool granting schools; for helpings students succeed in (p , .05) than advisors without a JD. law school, the difference was approximately 15 The negative and significant coefficient for the percentage points. Finally, advisors who work at Carnegie variable (The Carnegie Classification of public institutions were more likely to rate Institutions of Higher Education, 2017) indicates themselves as very effective at helping students thatadvisorsatundergraduate-onlyprogramsrated perform well academically in law school, by 10 themselves as more effective at assisting students percentage points over advisors who work at with both admission to and success in law school private institutions. than those at institutions that offer master’s degree or doctoral programs. Pre-law advisors who Conclusion worked at public institutions rated themselves as Preprofessional advisors play a key role on more effective in helping students succeed in law manycollegeanduniversitycampuses.Therefore, school(butnotingainingadmission)thanadvisors the various ways these advisors carry out their at private institutions. The average SAT score and dutiesandthewaysinstitutionscanbettersupport enrollment numbers were not significant predic- their efforts remain important. This study provid- tors. ed new information about one subset of prepro- The predicted probabilities show that the fessionaladvisors,pre-lawadvisors,theirlevelsof numberof hoursspentadvising created the largest job satisfaction, and their self-perceptions of effectonratingsofparticipants’owneffectiveness. helpfulness in advising students interested in law As the variable capturing the number of hours school. NACADA Journal Volume 37(2) 2017 83 H. Gibbs Knotts & Claire B. Wofford Resultsshowthatmostofthepre-lawadvisors Although beyond the scope of this study, the in this study reported being quite satisfied with factors identified may prove important as pre- their positions. The level of satisfaction seems to dictors of student perceptions of advisor effec- depend primarily on the amount of resources the tiveness. In future studies, researchers might advisor can access, and to a lesser extent, the include investigations of other types of prepro- amount of time the respondent spends advising. fessional advising, such as that related to pre- More advisors with a JD or who have served a medical and pre-dental student admissions and relatively long time reported being more satisfied success. than their less tenured peers and those without a Like all research, our study was limited by JD. In an interesting finding, despite differences specific aspects of the chosen approach. Although in perceptions between both groups, faculty we sought to ensure that the responses were membersdidnotexpressmoreorlesssatisfaction representative of the larger population of pre-law thanstaffadvisors,nordidadvisorsatundergrad- advisors, a higher response rate would have given uate, public, and large institutions report satisfac- us more confidence in the results. In addition, tion levels meaningfully different than their some of the questions we asked were relatively counterparts at other institutions. These findings blunt or contained concepts that might be better suggestthat,regardlessofwhetherfacultyorstaff understood through alternative measurement strat- are hired as pre-law advisors, higher education egies. In future work, scholars might explore the administrators can enhance the job satisfaction of term resources in more detail; moreover, unpack- pre-law advisors by providing enough resources ing the concepts of job satisfaction and self- and giving them sufficient time to fulfill advising efficacy might provide interesting results in future responsibilities. studies. As others noted, employees can be Results on pre-law advisors’ perceptions of satisfied with and feel effective in certain aspects effectiveness showed great similarity to job of their jobs and not others (Bandura, 2006; satisfaction results and fit well with existing Kalleberg,1977).Morenuancedmeasuresofthese research on self-efficacy. In this study, resources two concepts might enhance the validity of the and the time spent advising proved the most results presented herein. significant factors affecting self-perceptions of Althoughweincludedonlypre-lawadvisorsin efficacy. However, the most important predictor this study, the findings speak to advising more of perceived effectiveness was not resources (as generally.Thisstudyhighlightstheimportanceof with job satisfaction), but the amount of time two important, albeit limited, resources: time and devoted to advising. The more hours per week the money. The findings provide empirical evidence participants spent on pre-law advising, the more that these resources affect both job satisfaction effective they rated themselves as effective. and the perceived effectiveness of pre-law advi- Advisors with a law degree and those at under- sors. Theory suggests that the correspondence graduate institutions also considered themselves between the needs of employees and the organi- more effective than their counterparts at other zation affect job satisfaction. Previous research institutions and without the JD. In contrast to the also identifies an individual’s sense of self- findings on job satisfaction, we found differences efficacy as important for career development and between faculty and staff self-ratings: Faculty professional success. Practitioners should, when members gave themselves higher effectiveness possible, attempt to obtain more time and greater ratings for helping students succeed in law school resources. Our findings demonstrate that the than staff did. However, faculty members did not presence of time and resources can increase the rate themselves more effective in helping students levels of reward felt by pre-law advisors in their gain admission to law school than staff did. positions and the quality of guidance they feel Perhaps advisors with a JD rely on their personal theycanprovidestudents.Inaneraofdownsizing experiencewithalegalorgraduate-leveleducation and consolidation, higher education leaders need such that they express confidence in their abilities to consider the ways decisions about workload to advise students about academic success; they and resource allocation affect advisors and also may feel that they understand the skills advisees. If they want to improve the level of necessary to succeed in high-level degree pro- job satisfaction and effectiveness among pre-law grams. advisors, administrators might consider course Future research could expand on this work by releases for faculty pre-law advisors, additional measuring student perceptions of effectiveness. funding for pre-law advising programs, and 84 NACADA Journal Volume 37(2) 2017 Pre-law Advisors increasingthenumberofformallydesignatedpre- Dawis, R. V., Lofquist, L. H., & Weiss, D. J. law advisors on campus. (1968). A theory of work adjustment: A revision. Minneapolis: Universityof Minneso- References ta Press. Bandura, A. (1986). Social foundations of The Education Trust. (2015). College results thought and action: A social cognitive theory. online. Retrieved from http://www. Englewood Cliffs, NJ: Prentice-Hall. collegeresults.org Bandura, A. (2006). Guide for constructing self- Gist, M. E., & Mitchell, T. R. (1992). Self- efficacy scales. In F. Pajaras & T. Urdan efficacy: A theoretical analysis of its determi- (Eds.), Self-efficacy beliefs of adolescents. nants and malleability. Academy of Manage- Greenwich, CT: Information Age. ment Review, 17(2), 183–214. Bowen, D. E., & Lawler, E. E. (1992). The Habley, W. R. (2004). The status of academic empowerment of service workers: What, why, advising: Findings from the ACT Sixth Na- how, and when. Sloan Management Review, tional Survey (Monograph No. 10). Manhat- 33(3), 31–39. tan, KS: National Academic Advising Asso- Bozeman, B., & Gaughan, M. (2011). Job ciation. satisfaction among university faculty: Individ- Hackman, J. R., & Oldham, G. R. (1980). Work ual, work, and institutional determinants. The redesign: Reading. Addison-Wesley, Boston, JournalofHigherEducation,82(2),154–186. MA. Harper, S. J. (2015, August 25). Too many law Bretz, R. D., and Judge, T. A. (1994). Person- students: Too few legal jobs. The New York organization fit and the theory of work Times. 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Law school Dahling, J. J., & Librizzi, U. A. (2015). applications set to hit 15-year low. Bloomberg Integrating the theory of work adjustment News.Retrievedfromhttps://www.bloomberg. and attachment theory to predict job turnover. com/news/articles/2015-03-19/law-school- Journal of Career Development, 42(3), 215– applications-will-hit-their-lowest-point-in-15- 228. years Dawis, R. V., & Lofquist, L. H. (1984). A Knox,S.,Schlosser,L.Z.,Pruitt,N.,&Hill,C.E. psychological theory of work adjustment. (2006). A qualitative examination of graduate Minneapolis: University of Minnesota Press. advising relationships: The advisor NACADA Journal Volume 37(2) 2017 85

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