A Customized Transportation Intervention for Persons with Visual Impairments Adele Crudden, Karla Antonelli, and Jamie O’Mally Structured abstract: Introduction: Transportation can be an employment barrier for persons with disabilities, particularly those with visual impairments. A custom- ized transportation intervention for people with visual impairments, based on con- cepts associated with customized employment, was devised, implemented, and evaluated. Methods: A pretest and posttest intervention and comparison group design evaluated changes in participants’ social problem-solving skills, transporta- tion self-efficacy, and transportation knowledge. Participants worked with a trans- portation coordinator to plan and secure work-related transportation. Surveys as- sessedparticipantsatisfactionwiththeintervention.Results:Theinterventiongroup had significantly higher scores for social problem-solving skills at posttest after considering pretest scores. The intervention group responded favorably to measures of satisfaction with the intervention. Discussion: The customized transportation intervention had a positive effect on social problem-solving skills and the partici- pantsweresatisfiedwiththeintervention,althoughtheimpactoftheinterventionon employment outcomes remains unclear. Attrition in the study and lack of a random sample mean the results must be interpreted with caution. Implications for practi- tioners: Engaging individuals with visual impairments in discussions about trans- portationtoworkmayeducatethemaboutnewoptionsorassisttheminthinkingof unexplored options. Persons who appear to have good problem-solving skills and confidence in their abilities may still benefit from these discussions. B ecause transportation is an integral tion. People with and without disabilities component of obtaining and maintaining use many of the same transportation employment,someemployersaskjobap- methods to get to work, but persons with plicants if they have reliable transporta- disabilities are almost twice as likely to lack transportation as those without The contents of this report were developed disabilities (Kessler Foundation/National under a grant from the U.S. Department of Organization on Disability, 2010), which Health and Human Services, NIDILRR grant negatively affects their participation in 90RT5011-01-00. However, these contents employment (U.S. Department of Trans- do not necessarily represent the policy of the portation, 2003). Those who are visually Department of Health and Human Services and should not indicate endorsement by the impaired (that is, people who are blind federal government. or have low vision) have identified 341 ©2017AFB,AllRightsReserved JournalofVisualImpairment&Blindness,July-August2017 transportation as a barrier to employment Lack of or inaccessible environmental (Crudden&McBroom,1999;Gold&Sim- cues, such as maps or signs, associated son,2005;McDonnall,2011),ashavetheir with public transportation cause some state vocational rehabilitation counselors people with visual impairments to limit (Crudden, Sansing, & Butler, 2005). This their activities (Marston & Golledge, studyinvestigatedanattempttoassistpeo- 2003).Despitetheseproblems,somepeo- ple with visual impairments in planning ple with vision loss choose where to live and securing work-related transporta- based on availability of public transpor- tion. A customized transportation inter- tation(AmericanFoundationoftheBlind, vention was devised and implemented 2003). Public transportation is typically based on strategies used in the custom- not an option for people in rural areas, ized employment approach to job since it tends to be underfunded and lim- placement. ited or nonexistent. A recent survey of persons with visual Transportation and impairments found that over one-third visual disability (38.1%) of the respondents had turned The two most prevalent means of trans- downajobbecauseoftransportationcon- portation, driving and public transit, pose cerns (Crudden et al., 2015). This finding particular problems for persons with vi- is consistent with previous research that sual impairments. Some people with low indicated that some people with visual vision are able to drive and may do so impairments abandon seeking employ- with assistance from bioptic devices, but ment or turn down jobs due to lack of their driving time, speed, or route may be transportation (Bjerkan, Nordtømme, & limited by fatigue, glare, or weather con- Kummeneje, 2013). Others with visual ditions. For the majority of individuals impairments resolve employment transpor- who are blind or have profound low vi- tation needs by using public transportation, sion, driving is not an option. walking, riding with family members, car- Twostudies(Corn&Sacks,1994;Crud- pooling,usingcabs,orhiringdrivers(Crud- den, McDonnall, & Hierholzer, 2015) that den et al., 2015). Some negotiate rides and included questions about how people reduced fees with cabs and other transpor- with visual impairments traveled to work tation providers (Crudden, 2015). found that public transit was the most Someissuesconcerningaccessanduse common method, and both studies found of transportation are addressed by voca- that 41% of the respondents relied on it. tional rehabilitation counselors or orien- However, public transportation can be tation and mobility (O&M) specialists. problematic. Public transportation users For example, vocational rehabilitation with visual impairments have reported counselors typically obtain O&M evalu- that despite the requirements of the ations and arrange instruction to teach Americans with Disabilities Act of 1990, safe and efficient travel skills. O&M drivers may fail to call out stops (Rosen- specialists, as well as vocational rehabil- bloom, 2007) and that using public trans- itation counselors, may discuss transpor- portation is difficult, inconvenient, un- tation with clients who are visually im- safe, or unreliable (Crudden et al., 2015). paired, including the use of public transit 342 JournalofVisualImpairment&Blindness,July-August2017 ©2017AFB,AllRightsReserved and completing applications for paratran- skills, transportation knowledge, and sit, but the focus of O&M instruction transportation self-efficacy than people is typically travel and mobility skills who do not participate. The following re- rather than identifying and negotiating search questions were also addressed: (a) employment-relatedtransportation(Crud- Isthecustomizedtransportationinterven- den, 2015). Counselors might also autho- tion an effective strategy to improve the rize payment for transportation for a de- ability of vocational rehabilitation con- fined period for consumers who become sumers to find and access transportation employed and, depending on the particu- to work? and (b) Are vocational rehabil- lar counselor, might discuss the impor- itation consumers satisfied with the cus- tance of dependable transportation in tomized transportation intervention? maintaining employment. Consistent with strategies associated Although O&M specialists and voca- with participatory action research (Rea- tional rehabilitation counselors are aware son & Bradbury, 2001), this study sought that persons with visual impairments en- to produce practical knowledge useful to counter barriers in securing work-related stakeholders (individuals with visual im- transportation, neither of these profes- pairments, vocational rehabilitation pro- sions is specifically charged with assist- fessionals, O&M specialists, and policy ing clients in arranging transportation to makers). Members from each of these work.Theredonotappeartobestandard- groups served on an advisory council to ized procedures or policies within the provide expertise, feedback, and assis- state vocational rehabilitation system to tance with this project. Prior to imple- determine transportation options for con- mentation, this study was reviewed and sumers. This is a concern because navi- approvedbytheMississippiStateUniver- gating transportation options can be a sity Institutional Review Board for the complex task that requires creative strat- Protection of Human Subjects. egies such as identifying friends, neigh- bors, coworkers, or workers at nearby Methods businesses for rides or carpools; identify- PARTICIPANTS ing, screening, and hiring a driver; or State vocational rehabilitation counselors advocating for transportation services referred consumers who are visually im- with public or private providers. The current study evaluated the effect paired, had open cases, and needed assis- of a customized transportation interven- tance securing transportation to work. Of tion to assist vocational rehabilitation 54 referrals, 48 (26 men and 22 women) consumers with visual impairments in agreed to participate. Information about one state vocational rehabilitation agency levelofvisionlosswasobtainedfromthe in securing employment-related transpor- state agency records; thirty-three partici- tation. Specifically, this study evaluated pants were blind and 15 had low vision. the following hypothesis: If persons with Preferred reading modalities were: regu- visual impairments participate in a cus- lar print, 6.3% (n (cid:2) 3); braille, 10.4% tomized transportation intervention, they (n(cid:2)5);electronicprint,39.4%(n(cid:2)19); will have greater social problem-solving and large print, 43.8% (n (cid:2) 21). Ages 343 ©2017AFB,AllRightsReserved JournalofVisualImpairment&Blindness,July-August2017 ranged from 19 to 63 (M (cid:2) 39.2, SD (cid:2) various situations. Self-efficacy was fos- 12.3), with age of onset of vision loss tered by breaking tasks into manageable ranging from age 1 or younger (n (cid:2) 19), steps and discussing successes. Coordina- age2to20(n(cid:2)15),andage21andover tors worked with participants to establish (n(cid:2)14).Educationlevelsincludedbach- clear goals, develop a collaborative plan, elor’s degree or higher (n (cid:2) 7); some provideadvocacyandreferral,andplanfor college or vocational training (n (cid:2) 8); closure and follow-up. high school graduate or equivalent (n (cid:2) Two transportation coordinators, with 14); some high school, no diploma (n (cid:2) supervision from a manager, provided 6); and 13 participants who did not pro- the customized transportation interven- vide education information. Because lo- tiontointerventiongroupmembers.Co- cation of residence can impact transpor- ordinators were employed on a contract tationoptionsavailable,participantswere basis for the duration of the project and codedasresidingineitherurban(n(cid:2)35) were not otherwise employed. Each had orsuburban-rural(n(cid:2)13)areasbasedon a graduate degree, experience working Rural-Urban Commuting Area (RUCA) with persons with disabilities, experience zip codes (Morrill, Cromartie, & Hart, negotiating delivery of various social ser- 1999; Rural-Urban Commuting Area vices, and knowledge about local trans- Codes Rural Health Research Center, portation options. Each coordinator was n.d.). trained by the researchers, who provided anoverviewoftheinterventiongoals,co- INTERVENTION ordinator responsibilities, record-keeping The customized transportation intervention procedures, strategies and techniques for was based on concepts associated with the interacting with participants and individ- customized employment approach to job ualizing transportation plans, and trans- placement.“Customizedemployment”uses portation resources. After training and anegotiationprocessthatblendsstrategies, beforeworkingwithparticipants,coordina- services,andsupportstocreateuniqueem- torscompletedmockexercisesandreceived ployment options for persons with disabil- feedback from the research staff members ities (Luecking, Gumpman, Saecker, & and the transportation manager, who also Cihak,2006).Inthecustomizedtransporta- provided ongoing support to coordinators. tion intervention, each participant met with a transportation coordinator to discuss MEASURES goals, options, support systems, resources, Orientationandmobilityscreening and costs, and to develop a customized Our advisory council recommended con- transportation plan. Transportation coordi- ducting an O&M screening, because the natorsmaintainedcontactwithparticipants, ability to travel safely is critical to using usually by telephone, as they proceeded various transportation options. In consul- through planned activities. To enhance so- tation with a nationally recognized O&M cialproblem-solvingskills,coordinatorsfo- educator, we developed a 14-item instru- cused on guiding participants in generating ment to screen O&M travel skills. This solutions, addressing challenges, and gen- screening was administered by telephone eralizing previously learned strategies in at pretest only and included items about 344 JournalofVisualImpairment&Blindness,July-August2017 ©2017AFB,AllRightsReserved experiencewithO&Mtraininganduseof goals, and become easily discouraged by public transportation and confidence in setbacks. We developed this 14-item in- performing various mobility tasks. As a strument based on recommendations for safety precaution, intervention partici- development of self-efficacy scales, partic- pantswhoreportedconcerns(n(cid:2)5)were ularly that a self-efficacy scale be domain referred to their vocational rehabilitation specific (Bandura, 2006). Our advisory counselor for additional services. council assisted in identifying domains of functioning related to transportation and in SocialProblem-SolvingInventory, developing individual items for each do- Revised(SPSI-R) main.Developmentincludedreviewbyex- Social problem-solving is defined as the pertsinthefieldandpilottesting.Datafrom ability to: generate possible solutions to a separate sample of 436 visually impaired typical problems of daily life, choose a so- people was examined to assess the appro- lution likely to yield positive results, and priateness of combining items into a scale. evaluate the consequences of the choice Cronbach’salphawas.92andtheresultsof (D’Zurilla & Nezu, 2007). A problem- anexploratoryfactoranalysisstronglysup- solving model is suitable for arranging ported the unidimensionality of the items, transportation(Perla&O’Donnell,2004)in withallitemsloadingat.55oraboveonone thattoeffectivelytraveltowork,employees factor.Participantsratedtheirconfidencein must identify transportation options; evalu- theirabilitytoperformtasksassociatedwith atecost,reliability,andconvenienceofeach transportation on a scale from 0 (no confi- option; select an option and possibly a dence at all) to 10 (completely confident) backup plan; and assess the effectiveness (see Table 1). This measure was adminis- and suitability of the options. This 25-item tered at pre- and posttest. instrument was administered at pre- and posttest and has established reliability and Transportationknowledgescale constructvalidity(D’Zurilla,Nezu,&May- We developed a 12-item multiple choice deu-Olivares, 2002). instrument to measure participants’ knowl- edge about issues associated with finding Transportationself-efficacyscale and using various methods of transporta- Self-efficacy, confidence in one’s ability tion. Transportation tasks were identified to successfully complete a task, affects and items developed to address each task how a person approaches a task. High using input from our advisory council and self-efficacy is typically based on previ- experts in the field. Extensive pilot testing ous success, and low self-efficacy can be was conducted and revisions were made improved through mastery experiences based on feedback. See Table 2 for an (Bandura, 1994). Those with high self- abridged version of the final items. efficacytendtoviewdifficultactivitiesas challenges, have confidence in their abil- PROCEDURE ity to achieve goals, and recover quickly Agency administrators requested that from setbacks. Those with low self- consumers from each vocational rehabil- efficacy tend to avoid difficult tasks, be- itation counselor’s caseload, which was lieve they are incapable of achieving determined by geographic region, be 345 ©2017AFB,AllRightsReserved JournalofVisualImpairment&Blindness,July-August2017 Table1 Transportationself-efficacyscale:Meanconfidenceratingsforitemsbygroup. Intervention Comparison mean(SD) mean(SD) Pretest Posttest Pretest Posttest Transportationself-efficacyitems n(cid:2)16 n(cid:2)6 n(cid:2)32 n(cid:2)26 1.Callagenciestoschedule orrequesttransportation 9.2(1.6) 9.8(0.4) 7.2(3.2) 6.8(3.4) 2.Findandhireadriver 7.6(2.1) 8.0(1.9) 6.1(3.5) 6.1(3.6) 3.Arrangearidewithcoworkers 7.3(2.2) 8.2(2.2) 6.3(3.2) 6.3(3.5) 4.Arrangearidewithsomeone workingnearby 5.2(3.4) 6.0(1.5) 5.2(3.5) 4.2(3.3) 5.Arrangeafairpricewithadriver 8.5(2.7) 9.2(1.0) 7.2(3.0) 7.9(2.4) 6.UsetheInternettofind transportationoptions 7.1(3.7) 8.7(2.8) 5.5(3.8) 6.7(3.5) 7.Identifytwoormore transportationoptions 7.5(3.2) 9.5(0.8) 7.7(2.2) 7.9(2.4) 8.Findoutaboutcostsfor transportationoptions 8.4(2.6) 8.8(1.3) 7.0(2.9) 7.0(2.5) 9.Rideabusorshuttle 9.4(1.0) 9.3(0.8) 8.2(2.8) 7.9(3.3) 10.Explaintoadriverwheretogo 8.9(2.5) 9.5(0.8) 8.9(1.9) 9.1(1.9) 11.Askforassistanceatadestination 9.2(1.4) 9.8(0.4) 8.5(2.3) 8.7(2.1) 12.Earnenoughmoneytopayfor transportation 8.7(2.9) 8.7(1.5) 7.3(3.1) 7.0(3.2) 13.Findowntransportation 7.3(3.0) 8.0(3.6) 7.2(2.5) 7.7(2.7) 14.Createabackupplanfor transportation 8.2(1.7) 8.2(1.8) 6.5(3.2) 7.6(2.8) placed in the same group. Intervention and completing pretest measures by telephone, comparisongroupswerethusdeterminedto comparisongroupparticipantsweremailed accommodate that request, while also at- a copy of the informed consent, a handout tempting to balance the demographics of about transportation, and a $25 gift card. thegroupsbasedonracialcompositionand Intervention group participants were as- rural or urban status. Counselors knew signed a transportation coordinator, who which group their consumers would be contacted them to arrange an individual placedinpriortoreferral.Afteridentifying meeting. During the initial meeting, the consumerswithvisualimpairmentsneeding transportation coordinator provided partici- assistance in securing work-related trans- pants with a copy of the informed consent, portation,vocationalrehabilitationcounsel- discussed transportation needs and options, orsobtainedconsumers’signedconsent,as anddevelopedatransportationplanforon- required by their state agency, and referred going activities to identify and secure a them for the study. method to get to work. The research team telephoned potential Approximately 60 days after referral, participants, read a statement of informed interventiongroupparticipantscompleted consentapprovedbytheuniversity’sreview a telephone survey assessing their satis- board,discussedthepurposeoftheproject, faction with the intervention. Participants andscheduledpretestdatacollection.After who completed posttest instruments 346 JournalofVisualImpairment&Blindness,July-August2017 ©2017AFB,AllRightsReserved Table2 Transportationknowledgescale:Averagepercentagecorrectforitemsbygroup. Intervention Comparison Pretest Posttest Pretest Posttest Transportationknowledgeitems n(cid:2)16 n(cid:2)6 n(cid:2)32 n(cid:2)26 1.Whatistheaveragepriceofgasper galloninAlabama? 94 100 72 88 2.Whatistheaveragecostofowning amidsizecarforoneyear? 50 50 41 38 3.Somedriversarepaidbythemile.What doyouthinkisareasonableamountto paypermile? 31 83 53 54 4.Ifyoucallataxi,youwillbeaskedfor nameandaddressinformation.What elseshouldyoutellthem? 81 100 72 92 5.Whatshouldyoudotopayataxiorcab driver? 63 50 72 65 6.Anappropriatetipforataxidriverwho takesyoutoworkeachdaywouldbe ________? 50 100 41 65 7.Talkingtofamily,friends,orothersisa goodwaytofindadriver.Onceyouhave aname,youshould____. 69 83 75 77 8.Ifsomeonedrivesyoutoandfromwork eachday,youshould____. 56 83 53 65 9.Withahireddriverorcab,whatisyour responsibilityforknowinghowtoget toandfromworkeachday? 56 83 63 62 10.Whenridinginacarpool,itisokay to____? 63 100 75 88 11.Ifyousharearidetoworkwithafriend orfamilymember,youshould____. 87 100 97 88 12.Thereisabusyoucantaketowork. Itpicksyouupaquarter-milefromyour houseanddropsyouoffabouttwo blocksfromyourworkplace.Which ofthefollowingoffersyouthemost independenceintravel? 56 33 41 54 Totalscore 7.56/12 9.67/12 7.53/12 8.38/12 (cid:2) (cid:2) (cid:2) (cid:2) 63.00 80.58 62.75 69.83 approximately one year from referral re- self-efficacy, and transportation knowl- ceived a $25 gift card. Participants also edge) were measures of theoretically gave consent for the vocational rehabili- distinct constructs, making independent tation agency to release additional infor- analyses appropriate (Field, 2013). We mationfromtheirfiles,includingemploy- tested for pre-existing differences by ment and closure statuses. group(interventionvs.comparison)inthe pretest scores using one-way ANOVAs DATAANALYSES for each of the dependent variables. At Each of the three dependent variables posttest,one-wayANCOVAswere used to (social problem-solving, transportation analyze group differences, using pretest 347 ©2017AFB,AllRightsReserved JournalofVisualImpairment&Blindness,July-August2017 scores as the covariate. Descriptive sta- neither participants’ level of vision nor tisticswereconductedtodescribegroup their area of residence were confounding outcomes and determine subsequent variables. To analyze the impact of the analyses. intervention, posttest scores from the in- tervention and comparison groups were PARTICIPANTATTRITION compared using ANCOVA for each of Of the 48 participants who completed the three instruments. A Bonferroni cor- pretests, 16 were in the intervention rection was used for each analysis and group. After pretesting, 3 intervention there were no major violations of the as- group participants withdrew (2 found sumptions for ANCOVA. transportation and 1 said transportation At posttest, the intervention group planning was not appropriate at the scored significantly higher (M (cid:2) 130.67, time). The remaining 13 intervention SD(cid:2)10.11)ontheSPSI-Rthanthecom- group participants completed custom- parisongroup(M(cid:2)111.42,SD(cid:2)14.90), ized transportation plans with a trans- when controlling for pretest scores, indi- portation coordinator; 1 later withdrew. cating that the intervention group exhib- Twelve completed satisfaction surveys. ited greater improvement in problem- Two additional participants were de- solving skills than the comparison group, leted when transportation coordinators F(1,29) (cid:2) 8.21, p (cid:2) .008, with a partial were unable to contact them. Twenty- (cid:2)2 (cid:2) .22, indicating a large effect size. six of the 32 comparison group partic- Table 3 provides means and standard de- ipants and 6 intervention participants viations of participant scores for the five completed posttests after approximately dimensions within the SPSI-R. 1 year. The overall attrition rate for the For the transportation self-efficacy initial 48 referrals was 33.3%. Reten- scale, scores had a possible maximum of tionwashigherinthecomparisongroup 140. At posttest, the intervention group (81.3%) than in the intervention group rated their confidence higher (M (cid:2) (37.5%), which may pose a threat to 121.67,SD(cid:2)11.83)thanthecomparison internal validity. group(M(cid:2)100.38,SD(cid:2)21.31),butthe differencewasnotstatisticallysignificant, Results F(1,29) (cid:2) 2.74, p (cid:2) .109. Table 1 pro- Pretest scores on the three measures (so- vides means and standard deviations for cial problem-solving, self-efficacy, and each item. transportation knowledge) were analyzed Table 2 lists the mean percentages of for independence and were not correlated correct responses for groups on the trans- (all rs (cid:3) .28, all p-values (cid:4) .05), thus portationknowledgescale.ANCOVAanal- confirming the appropriateness of sepa- ysis showed that the groups were not sig- rate analysis. Consequently, individual nificantly different at posttest, F(1,29) (cid:2) ANOVAs for each measure were per- 1.296, p (cid:2) .264, although the intervention formed to assess potential differences be- group scored slightly higher (M (cid:2) 9.67, tween the intervention and comparison SD (cid:2) 0.52) than the comparison group groupspriortotheintervention.Analyses (M(cid:2)8.38,SD(cid:2)2.02)onthe12-itemtest were also conducted to confirm that at posttest. Possible violations of normality 348 JournalofVisualImpairment&Blindness,July-August2017 ©2017AFB,AllRightsReserved Table3 SPSI-Rsubscales:Meanscoresbygroup. Intervention Comparison mean(SD) mean(SD) Problem-solvingstyle Pretest Posttest Pretest Posttest Interpretationofhigherscores n(cid:2)16 n(cid:2)6 n(cid:2)32 n(cid:2)26 Positiveorientation Problemsaresolvablechallenges ratherthanthreats;beliefinability tobesuccessful 115.63(11.66) 123.00(9.42) 114.06(13.90) 115.35(13.38) Negativeorientation Problemsarethreatstowell-being; doubtsabilitytosolveproblems 89.00(10.22) 74.83(4.58) 100.50(19.58) 86.81(8.69) Rational Carefulandsystematicapproach toproblem-solving;likelyeffective inproblem-solvingsituations 109.50(19.88) 70.83(3.97) 114.88(18.70) 68.54(4.33) Impulsiveorcareless Impulsivelychoosesfirstoption; unsystematicallyevaluates alternativesolutions;likely ineffectiveinproblem-solving 95.31(10.80) 73.17(6.91) 98.63(17.06) 81.88(11.68) Avoidance Avoidsproblemsratherthan confronts;attemptstoshift responsibilitytoothers;likely ineffectiveinproblem-solving 93.75(9.98) 78.50(10.60) 96.88(13.56) 90.50(11.80) andlinearityfortheinterventiongroupthat tation options, with more than half were noted for this variable, as well as a (58%) reporting learning new transpor- significantdifferenceingroupvariancesin- tation options. Most participants (92%) dicated by Levene’s test (p (cid:2) .04), can be were satisfied with the services and be- attributedtothesmallnumberofresponses lieved they could find transportation to (n(cid:2)6)allwithinanarrowrange(from9to work in the future. Although the major- 10 on a 13-point scale). Although the po- ity of the intervention participants tential violation of these assumptions (67%) received some information about was considered minimal, we conducted transportation options from their voca- a mixed-factorial repeated measures tional rehabilitation counselors, all par- ANOVA which also indicated that the ticipants recommended that a transpor- groups were not significantly different tation coordinator be assigned to other at posttest, F(1,30) (cid:2) 0.001, p (cid:2) 0.980 consumers with visual impairments to with Bonferroni correction. assist with identifying transportation Intervention group participants com- options. pleted a satisfaction survey regarding Atthetimeofthesatisfactionsurvey,8 the customized transportation interven- of 12 intervention participants were un- tion. Of the 12 who completed it, 75% employed. Information provided by the said the coordinators provided informa- vocational rehabilitation agency several tion helpful in learning about transpor- monthsafterthecompletionoftheproject 349 ©2017AFB,AllRightsReserved JournalofVisualImpairment&Blindness,July-August2017 indicated that 8 of the 16 original inter- intervention and their lack of success in vention group participants (50%) and 24 finding employment could have nega- of the 32 original comparison group par- tively impacted their overall confidence, ticipants (75%) were employed. Addi- including their transportation self- tionally, a small number of participants efficacy. Participants who searched for remained enrolled in vocational rehabili- transportation and were discouraged by tation services (five intervention and six theoptionsavailablemayhaveratedtheir comparison). self-efficacyonsomeitemsloweratpost- test than at pretest. Discussion All participants appeared to have some Theinterventiongroupscoredhigherthan degree of knowledge about typical tasks the comparison group on all measures at associated with managing transportation. posttest, and trends in all cases showed The comparison group received informa- that the intervention group improved tionabouttransportation,whichmayhave more from pretest to posttest than the positively impacted their posttest scores. comparison group. Perhaps influenced by The intervention group tended to be most small sample size, however, significant knowledgeable about appropriate tips for differences were found in only one area, drivers, cost of gasoline, carpooling eti- social problem-solving. Although the quette, and knowing the route to work, sample size is small, the effect on social especially following the intervention. problem-solvingwassignificantandsize- able. Consequently, we conclude that LIMITATIONS participation in the intervention had a This longitudinal study evaluates the positive impact on the ability of the in- effectiveness of a unique intervention, tervention group to engage in problem- which poses challenges and limitations. solving tasks, such as assessing transpor- Sample size, attrition, selection, and lack tation needs, identifying transportation of random assignment to groups are im- options, choosing the most feasible op- portant considerations. tion, and monitoring and evaluating the Researchers relied on vocational reha- appropriateness of the selected option. bilitation counselors to identify and refer All participants tended to have confi- participants. Although we believe coun- denceintheirabilitytoexplaintoadriver selors made reasonable efforts to do so, where to go, ask for assistance upon ar- theymayhaveexperienceddifficultycon- rivalatadestination,rideabusorshuttle, tacting people with visual impairments to or arrange a fair price with a driver. Par- obtain their signed consent for referral— ticipants had less confidence in arranging theseindividualsmayhavebeenreluctant a ride with someone working at a nearby to participate in research or they may business, finding and hiring a driver, have been skeptical that the intervention and using the Internet to find transporta- would be helpful. There are no estab- tion resources. These skills may warrant lished guidelines for addressing transpor- increased attention during the vocational tation within the vocational rehabilitation rehabilitation process. Many participants agency, so counselors may have elected were engaged in job seeking during the to continue using their existing practices. 350 JournalofVisualImpairment&Blindness,July-August2017 ©2017AFB,AllRightsReserved