Appreciative Advising to Promote Degree Completion by Appalachian Women Brad Pulcini, Ohio University Women from the Appalachian region complete higher) degree compared to 21.7% of the Appala- undergraduatedegreesatalowerratethanother chianpopulationinthesamedemographic(Pollard& students across the United States. The low Jacobsen, 2015, p. 22). In 400 of the 420 postsecondary completion rate correlates to the Appalachian counties, the degree attainment rate is high levels of poverty within this region. In lowerthanthenationalaverage(Pollard&Jacobsen, addition to identifying the economic and educa- 2015). The median family income for Appalachian tional gaps between the Appalachian region and residents of $55,205 (in 2013 U.S. dollars) is lower others in the general U.S. population, advisors than the U.S. median family income of $64,719 must examine the roles, values, and characteris- (Pollard&Jacobsen,2015,p.37).Between2009and tics of Appalachian women to increase their 2013, the poverty rate (17.0%) in the Appalachian college persistence. The cultivation of hope and region compared to that of the U.S. median rate the implementation of appreciative advising may (15.4%) (Pollard & Jacobsen, 2015, p. 39). increase postsecondary degree completion and Education of women offers one of the most thus help Appalachian women break the cycle of cost-effective ways of increasing economic devel- poverty. opment andwhere practiced istied to more robust labor markets, improved social health and well- [doi: 10.12930/NACADA-15-016] being, higher earnings, and improved economic productivity (Tembon & Fort, 2008). Therefore, KEYWORDS:Appalachianwomen,appreciative institutions serving Appalachia should commit to advising, hope, persistence, underrepresented increasing the number of women with bachelor’s students degreesasonemeanstobreakthecycleofpoverty intheregion,andatthesecollegesanduniversities, The Appalachian Regional Commission (ARC) academicadvisorsassistwomenonthiseducation- (n.d.)definestheAppalachianregionasa205,000 al journey. Academic advisors conversant with square-mile tract that follows the Appalachian studentdevelopmenttheoriesunderstandandguide mountains from northern Mississippi to southern different student populations by leveraging their NewYork.TheregionincludesallofWestVirginia own knowledge of the higher education landscape and parts of Alabama, Georgia, Kentucky, Mary- topilottravelersunfamiliarwiththepostsecondary land,Mississippi,NewYork,NorthCarolina,Ohio, terrain. In this article, I explore ways advisors can Pennsylvania, South Carolina, Tennessee, and collaborate with women students from Appalachia Virginia. It encompasses 420 counties, extends to help them reach their educational destinations, more than 1,000 miles, and includes major cities, which in the case of college students, translate to small metropolitan areas, and rural areas (ARC, graduation. n.d.). The population of the Appalachian region is less diverse than the general population of the Understanding Appalachia: United States. Of the 25 million residents of Family, Equality, and Perseverance Appalachia, 83.2% identify as White, 9.2% as Many students from Appalachia start their Black, and 4.3% as Hispanic or Latino (Pollard & postsecondary educational journey carrying a Jacobsen, 2015, p. 13). strong sense of family as their priority and toting The well-being of the Appalachian people falls a clear understanding of their place within the below the national average on a number of key family unit (Bradbury & Mather, 2009). For indicators, including household income levels, pov- Appalachian women, the development of positive erty rates, employment and earning levels, and self-esteem relates to their status in the family. educationalattainment(ARC,2010).Thepercentage Appalachian women participating in a qualitative ofAppalachianresidentswithapostsecondarydegree study evaluated their family roles, their ability to islowerthanthenationalaverage.Asof2013,inthe persevere, and the celebration of small accom- United States, 28.8% of the general population over plishments to maintain positive feelings about the age of 25 years had earned a bachelor’s (or themselves (Fiene, 1991). NACADA Journal Volume 36(2) 2016 47 Brad Pulcini Fiene (1991) found that Appalachian women’s Cultivating Hope to Increase Persistence positive self-feelings are sustained from the belief When students begin to understand that focus- in supporting their children, and their relationship ing on desired outcomes can provide powerful withtheirchildrencreatestheepicenterofrelations results, their attention shifts toward the favored infamiliesoflowstatus.Inthiscase,thetermlow goal (Cockell & McArthur-Blair, 2012). As they status reflects an individual’s economic position redirect their focus, students may experience the and ascribed social position relative to others in meta-outcomeofhopeandadoptapositiveviewof their social world. In these situations, the mother their circumstances (Cockell & McArthur-Blair, provides for her children and works to give them 2012). According to a longitudinal study conduct- opportunities for a better life than the one she has ed by Snyder et al. (2002), students with high lived.ForAppalachianwomen,thiscommitmentto scores on a hope scale tended to stay in college their children can pose a challenge to degree despite factors that could negatively affect degree completion when mothers leave their own class- completion. In an earlier study led by Snyder, roomstofocusontheeducationoftheirchildren.It peoplereportinghighlevelsofhopecreatedroutes alsoaffectsthenextgeneration ofwomen.On one totheirgoalsandincreasedtheir mentalagency to hand, this strong commitment and bond between navigate these pathways (Snyder et al., 1991). Appalachian mothers and daughters may increase These findings provide support for increasing the the daughter’s interdependence on the family, hopefulness of Appalachian women to help them limiting her development of autonomy and inde- sidestep roadblocks to degree completion. pendence. On the other hand, in families that Academic advisors can create a sense of hope espouse education as valued and as a means to through well-chosen language. Using terms con- provide support and care for the family unit, this sistent with a presumption that a student will type of commitment may positively affect degree complete a course or a semester of study sets the completion. expectation of persistence for the student. Aca- Regardless of their birth status, Appalachian demic advisors should also use positive phrases women view themselves as equals to other when discussing advising policies and plans, individuals in their society. Fiene (1990) observed focusing on the achievement of goals and the thatalthoughsocialdistinctionshavecharacterized consistent message of expected graduation. To the rural communities of Appalachia for genera- effectively infuse hope into practice, academic tions, an egalitarian ethic operates in local social advisors must avoid viewing Appalachian women, customs. Due to the sense of fairness embraced or any population, through a lens that focuses on within this society, women in Fiene’s (1990) study deficits. Furthermore, they must continuously believed that they should be accorded all of the employ positive and hopeful talk to forecast a services available to others of higher social or student’sacademicsuccess(Wells,Gilbert,Mahle- economic status. This feeling manifests when Grisez, Newman, & Rowell, 2014). This strategy expectations for equality fail to materialize. Fiene may help a student carve different pathways to (1990) found through interviews that Appalachian success, especially when roadblocks related to women become silent and withdraw from a living in Appalachian society block the current situation in whichthey perceiveunequal treatment route to graduation. or feel disrespected. As advocates, advisors can project positive Fiene’s (1991) research revealed Appalachian influence throughout the institution to promote women’s ability to persevere and demonstrated themessageofsuccess.Forexample,bypartaking their appreciation for independent mindedness. in institutional planning, they can create avenues Therefore, academic advisors might draw upon builtonhopeandsuccessforAppalachian women these general characteristics when helping these to earn their degrees. Communications, policies, women clear potential barriers to success. Specif- and syllabi used at the institutions should show a ically, according to Fiene (1991), women from commitment to traveling with all students along Appalachia may continue to work toward a goal theireducationaljourneys(Wellsetal.,2014),and despite lack of assurance they can succeed, and those inclusive of Appalachian women may make they form positive appraisals of self when they them‘‘feeltheyhaveapathtocompletingtheclass believe to have responsibility and instrumentality should they temporarily get off course’’ (Wells et in shaping at least part of their destiny. Further- al., 2014, p. 63). These thoroughfares can be more, Fiene found that Appalachian women take constructed through the advisor–advisee co-crea- pride in and celebrate their accomplishments. tion of an educational plan that utilizes the six 48 NACADA Journal Volume 36(2) 2016 Advising Appalachian Women stagesofappreciativeadvising(Bloom,Hutson,& bond to their family and community (Carter, He, 2008). 1997). According to prior research, Appalachians Walking Together on the Path to Success: maintain person-centered attitudes and value Appreciative Advising relationships, seeing these characteristics as The appreciative advising model lays the centraltotheirownidentities(Fiene,1991).Built framework for optimized advisor interactions with on story sharing and reconstructing attitudes students (Bloom et al., 2008). Through the six (Bloometal.,2008),appreciativeadvisingproves phases of an appreciative approach, academic a particularly useful strategy for building trust. advisorsusepositive,attentive,andactivelistening Using the appreciative approach, advisors share and questioning strategies to selectaspectsoftheirpersonalstories—including their experiences, successes, and challenges—to (cid:2) build rapport and trust with students help establish rapport (Bloom et al., 2008). (disarm), Advisors relate authentic and asset-based narra- (cid:2) uncover strengths based on past accom- tives relating to family and community, which plishments (discover), Appalachian woman highly value. By sharing (cid:2) encourage students to share their dreams with Appalachian women, academic advisors and be inspired by them (dream), demonstrate their caring as helpers during the (cid:2) co-author educational plans to make each educational adventure. student’s dreams a reality (design), (cid:2) support students throughout their educa- Discover tional journeys (deliver), and After disclosing appropriately, advisors (cid:2) challenge students to do and become prompt students to tell their stories and teach them to recognize their own narratives as bases better (don’t settle) (p. 11). for advancing their academic careers. Theyfocus By applying this model to advising, practitioners on positive experiences, assets, and successes as focus on utilizing students’ strengths and unique related by the student (Bloom et al., 2008) to characteristics to accomplish agreed-upon educa- promote continued success, and they look for tional goals. Specifically, advisor–advising teams opportunities to reference students’ experiences leverage the six phases to capitalize on the whenco-creatingtheeducationalplanwiththem. recognized strength, resilience, and pride associat- Forexample,theadvisormaylearnthatastudent ed with Appalachian women. has been saving money earned over years of providing childcare to buy a car. The advisor can Disarm then encouragethestudentthat through herwork Establishing initial rapport and trust promotes ethic and grit she can achieve big goals and the equality particularly esteemed by woman of advance academically in college. To encourage open dialogue between both Appalachia (Fiene, 1990, 1991). The disarm parties, academic advisors use open-ended ques- phase consists of the ‘‘initial creation of a safe, tions to prompt students to share. Bloom et al. welcoming environment for students’’ (Bloom et (2008, pp. 44-45) suggested questions that al., 2008, p. 35). When creating a welcoming encourage students to evaluate ways past suc- space, advisors of Appalachian women should cesses established pathways to future success; remember their equalitarian view of social and advisors may find the following from the list economic statuses, and create seating that does particularlyhelpfulinlearningaboutAppalachian not seem hierarchical, but welcomes casual women: conversation. These spaces should include arti- facts from the academic advisor’s personal life (cid:2) How have you positively affected the life that encourage conversation and that might of another family member or someone in prompttheacademic advisorandstudenttodraw the community? connectionswithandseesimilaritiesbetweenone (cid:2) Who are your role models? Why? another (Bloom et al., 2008). In particular, (cid:2) What challenging situation have you artifacts showing the advisor’s connection to the overcome in a way that surprised you? local community may promote a sense of How did you change that difficult situa- camaraderie,asAppalachianwomenfeelastrong tion into a positive one? NACADA Journal Volume 36(2) 2016 49 Brad Pulcini (cid:2) Why have you decided to attend college? advising process and progressing on their Who most influenced this decision? educational path. By co-creating the educational plan with an Using the guiding questions, such as those from advisor, a woman from Appalachia may view Bloometal.(2008),asastartingpoint,academic herself as an equal partner. To maintain this trust advisorsdelveintotheuniqueexperienceofeach and inspire further independence, the academic Appalachian woman to offer guidance based her advisor must avoid appearing authoritative when hopes and dreams. discussing the educational plan. In fact, role models who engage in students’ learning experi- Dream ences—who share the journey with them— The dream stage differs from the first two bequeath benefits not offered by those who stages of appreciative advising as the practition- primarilydirectstudentstowardsuccess(Belenky, ercoaxesstudentstosharetheirbiggest,wildest, Clinchy, Goldberger, & Tarule, 1986). After if-everything-were-perfect dreams. Academic acquiring clear understanding of the student’s advisors may need to aid Appalachian women vision for the future, the advisor using an in cultivating a positive vision of the future, appreciative approach collaborates with her to which is the first step toward setting and co-create a plan for accomplishing the outlined reaching their goals (Bloom et al., 2008). goals (Bloom et al., 2008). Dreams infused with hope can motivate the When co-authoring the educational plan, the student to define the personal meaning of advisor–advisee team creates strategies and success (Bloom et al., 2008). resourcesthatthestudentcanidentifyandutilize To meet goals articulated in the discover for achieving desired outcomes; however, when phase, students identify a major or career they advising Appalachian women, practitioners expect to enjoy and in which they will use their might focus on the journey, rather than the strengths to succeed (Bloom et al., 2008). destination. By encouraging Appalachian wom- Advisors need to recognize that the dreams of en to complete educational plans through an Appalachian college woman may be pro- incremental, small steps on the path to success, foundly shaped by her view of family and advisors teach that each accomplishment fur- community and that the student’s strong com- thers them toward their final destination: grad- mitment to family and community may hinder uation. With this realization, women may feel herabilitytoviewherselfoutsideofthiscontext (Carter, 1997). Their connections to people and empoweredtotakelargerrisksthatleadtolarger places may mean that Appalachian women do rewards (Egan, 1993). not pursue careers that could lead them away from the region, and academic advisors need to Deliver abidethesepreferencesandintroducestudentsto After setting identifiable goals with the majors and careers that correspond to their encouragement of the academic advisor, Appala- personal and lifestyle goals. An Appalachian chian women prepare to execute the plan co- woman who perceives that her major or career created during the design phase. The advisor choice might drag her away from family and keeps advisees energized and focused to achieve community may develop anxiety and guilt that the goals they have articulated (Bloom et al., could affect her persistence and success in 2008). Appalachian women face some of the college. same challenges as other minority groups from similar socioeconomic backgrounds, such as Design financial stressors, family commitments, child- According to the traditional family norms of careneeds, abuse,unemployment,lack ofhealth- Appalachia, women typically do not make care, and the like, which can negatively affect decisionsinmale-dominatedhouseholds(Helton degree completion and other forms of success &Keller,2010).Therefore,Appalachianwomen (Johnson&Rochkind,2009).Academicadvisors encouraged to make their own choices about need familiarity with these challenges to help educational plans with guidance from the Appalachian women use the force of their academic advisor may feel empowered in a strengths and unique characteristics to push new way. Assuming ownership and control over through these potential barricades to their educa- their education keeps students vested in the tional goals. 50 NACADA Journal Volume 36(2) 2016 Advising Appalachian Women Don’t Settle contributedtoseveraltheoreticalorientationsused Although academic advisors want Appala- to design the program. chianwomentobethedriveroftheirownvehicle In another initiative, Grogan (2011) introduced tosuccess,eachwillneedtorelyontheirownpit an appreciative tutoring cycle in which tutors crew—which includes the academic advisor—to recognize and focus on the strengths of their prepare, guide, and motivate throughout therace. students. The tutors who utilize the appreciative Academic advisors need to maintain availability tutoring cycle provide strategies for academic and facilitate meaningful discussions throughout success that maximize the potential of struggling the semesters. Frequent meetings foster relation- students (Grogan, 2011). shipgrowthsothatafirmadvisingpartnership is Bloom, Flynn, and Edington (2015) recently established over the duration of enrollment. applied the six stages of appreciative advising to Althoughthedon’tsettlephaseofappreciative the college admissions cycle. Appreciative admis- advising features calls for continuously elevated sions may help Appalachian students who need heights of accomplishment, academic advisors assistance navigating the registration and enroll- must resist the urge to raise the bar too quickly. ment process as indicated by low bachelor degree Like other advisees, if Appalachian women view attainment (21.7%) in the Appalachian region the educational goals as unattainable, they may (Pollard & Jacobsen, 2015). The combination of fall awayfrom their educational path. Aswith all the appreciative admissions and advising models advisees, academic advisors should collaborate creates a strategy for new students that facilitates with Appalachian women togauge their progress the development of co-created educational plans and focus on their past accomplishments to raise beginning at a preenrollment stage. Furthermore, expectations that align with their current hopes thisstrategyplacesAppalachianwomen’sstrengths and dreams. The ability to tackle difficult andhopesintheforefrontsotheyarecontinuously conversations, especially during setbacks, de- developed through degree completion. pends on the rapport established during the disarmanddevelopedthroughthedeliverphases. Summary Evenasthesmallgoalscometofruition,theteam Utilizing appreciative advising with Appala- meets on a regular basis to fine-tune plans and chian women may increase degree attainment celebrate success. rates. A complete education gives women more economic bargaining power in their households Appreciative Advising in Higher Education and firmer command of their destinies while An appreciative approach to advising students diminishing the chances of being victims of has produced positive results in many areas of domestic abuse and increasing the odds of higher education. For example, at the University breaking the cycle of poverty (Tembon & Fort, of North Carolina at Greensboro (UNCG), 2008). Specifically, educated women tend to studentsonacademicprobationreceiveassistance exercisegreatercontroloverhouseholdresources through a motivational and empowerment model than less educatedcounterparts andthus allocate incorporated into appreciative advising (Kamph- them to education, food, and children’s health- off, Hutson, Amundsen, & Atwood, 2007). care, improving the lives of the next generation Through the UNCG Strategies for Academic in the region (Tembon & Fort, 2008). Future Success program, advisors utilize positive affir- research that examines the well-being, health, mations rooted in appreciative advising with an andsocioeconomicstatusofAppalachianwomen emphasis on goal setting as described in the dreamphase.Theprogramsupportsretentionand who complete a degree after receiving apprecia- student success while improving the overall tive advising would make valuable contributions academic experience (Kamphoff et al., 2007). on the impact of the strategy, especially for When the model was first implemented, the underrepresented populations at U.S. institu- percentage of UNCG students eligible to return tions. to the institution after being placed on academic References probationincreasedfrom40to58%overa4-year period (Kamphoff et al., 2007). Although appre- Appalachian Regional Commission. (n.d.). ciative advising is incorporated within the model, The Appalachian region. Retrieved from the direct impact of it remains unclear; however, https://www.arc.gov/appalachian_region/ thetheoriesandconceptsofappreciativeadvising TheAppalachianRegion.asp NACADA Journal Volume 36(2) 2016 51 Brad Pulcini Appalachian Regional Commission. (2010). Johnson, J., & Rochkind, J. (2009). With their Economic assessment of Appalachia: An wholelivesaheadofthem:Mythsandrealities Appalachian regional development initiative about why so many students fail to finish report. Retrieved from https://www.arc.gov/ college. New York, NY: Public Agenda. images/programs/ardi/EconomicAssessmentof Retrieved from the ERIC database. AppalachiaJune2010.pdf (ED507432) Belenky, M. F., Clinchy, B. M., Goldberger, N. Kamphoff, C. S., Hutson, B. L., Amundsen, S. R., & Tarule, J. M. (1986). Women’s ways of A., & Atwood, J. A. (2007). A motivational/ empowerment model applied to students on knowing: The development of self, voice and academic probation. Journal of College Stu- mind. New York, NY: Basic Books. dent Retention: Research, Theory & Practice, Bloom, J. L., Flynn, D., & Edington, S. (2015). 8(4), 397–412. http://doi.org/10.2190/9652- Appreciativeadmissions.JournalofApprecia- 8543-3428-1J06 tive Education, 2(2), 16–23. Pollard, K., & Jacobsen, L. (2015). The Appala- Bloom,J.L.,Hutson,B.L.,&He,Y.(2008).The chian region: A data overview from the 2009- appreciative advising revolution. Champaign, 2013 American community survey. Washing- IL: Stipes. ton, DC: Population Reference Bureau. Bradbury, B. L., & Mather, P. C. (2009). The Snyder,C.R.,Harris,C.,Anderson,J.R.,Holleran, integration of first-year, first-generation col- S.A.,Irving,L.M.,Sigmon,S.T.,...Harney, lege students from Ohio Appalachia. NASPA P.(1991).Thewilland theways: Development Journal, 46(2), 258–281. and validation of an individual-differences Carter,C.S.(1997,March).Thestuffthatdreams measure of hope. Journal of Personality and are made of: Culture, ethnicity, class, place, SocialPsychology,60,570–585. and adolescent Appalachian girls’ sense of Snyder, C. R., Shorey, H. S., Cheavens, J., self.PaperpresentedattheAnnualMeetingof Pulvers, K. M., Adams V. H., III, & Wiklund, the American Educational Research Associa- C. (2002). Hope and academic success in tion, Chicago, IL. Retrieved from Eric data- college. Journal of Educational Psychology, base. (ED407206) 94(4), 820–826. http://doi.org/10.1037/0022- Cockell, J., & McArthur-Blair, J. (2012). Appre- 0663.94.4.820 ciative inquiry inhighereducation:A transfor- Tembon, M., & Fort, L. (2008). Girls’ education mative force. San Francisco, CA: Jossey-Bass. in the 21st century: Gender equality, empow- Egan, M. (1993). Appalachian women: The path erment, and economic growth. Washington, from the ‘‘hollows’’ to higher education. DC: The World Bank. Affilia, 8(3), 265–276. http://doi.org/10.1177/ Wells, M., Gilbert, E., Mahle-Grisez, L., New- man, R., & Rowell, K. (2014). High hopes: 088610999300800303 Fostering a culture of hope at a community Fiene, J. I. (1990). Snobby people and just plain college. Mid-Western Educational Researcher, folks: Social stratification and rural, low- 26(1), 60–66. status, Appalachian Women. Sociological Spectrum, 10(4), 527–539. http://doi.org/10. 1080/02732173.1990.9981944 Author’s Note Fiene, J. I. (1991). The construction of self by Brad Pulcini is the Assistant Dean of Student rural low-status Appalachian Women. Affilia, Engagement and Director of the First Year 6(2), 45–60. http://doi.org/10.1177/ ExperienceatOhioWesleyanUniversity.Heholds 088610999100600205 an MSEd from Duquesne University (PA) and is Grogan,J.(2011).Theappreciativetutor.Journal currently pursuing his PhD in Higher Education ofCollegeReading&Learning,42(1),80–88. AdministrationatOhioUniversity.Priortojoining Helton, L. R., & Keller, S. M. (2010). Appala- Ohio Wesleyan in Fall 2016, he oversaw enroll- chianwomen:Astudyofresiliencyassetsand ment functions, to include advising, at Central cultural values. Journal of Social Service Ohio Technical College. His research to date has Research, 36(2), 151–161. http://doi.org/10. focused mainly on ways higher education institu- 1080/01488370903578124 tions support minoritized populations in 52 NACADA Journal Volume 36(2) 2016 Advising Appalachian Women navigatingtheircollegeeducationthroughtheuse topicsinhighereducation,andhehasco-authored of the anti-deficit lens of positive psychology and conference papers on the community college appreciative inquiry. Additionally, he is keenly libraries’ role in student retention. He can be interested in retention and first-year experience reached at [email protected]. NACADA Journal Volume 36(2) 2016 53