Getting a Foot in the Door: Helping Education Students “Kick It” During Interviews Robyn Huss: University of West Georgia Christie Johnson: University of West Georgia Judy Butler: University of West Georgia The college of education involved in this study has programs for preservice teachers and educational leadership candidates. Each spring these groups participate in a hiring simulation, when aspiring leaders interview aspiring teachers through role-play in a mock setting. This endeavor provides a simulated hiring environment designed to better prepare students for real- world job interviews. The purpose of this study was to explore the effects of the experience on degree-seeking preservice teachers and administrators. This paper reviews the preparation for the event, the process, and feedback from participant surveys; results indicate this is a profitable activity for both groups. Th e college of education involved in from a guest principal in their seminar class, this study has programs for preservice and been able to attend a campus job fair. The teachers and educational leadership students need something more to help them candidates. Each spring these groups prepare to interview, and a simulation can be participate in a hiring simulation, when a fertile learning environment in which to aspiring leaders interview aspiring teachers diffuse fears and build confidence. through role-play in a mock setting. This Research broadly supports that school and endeavor provides a simulated hiring district hiring practices directly affect environment designed to better prepare positive or negative outcomes for students for real-world job interviews. The organizational advancement in critical areas, purpose of this study was to explore the including student achievement, school effects of the experience on degree-seeking climate, and teacher retention (Clement, preservice teachers and administrators. This 2013; Hughes, 2014; Peterson, 2002). With paper reviews the preparation for the event, high teacher turnovers and reductions of the process, and feedback from participant classroom teachers due to long-term funding surveys; results indicate this is a profitable losses, a growing number of educational activity for both groups. leaders are showing a renewed interest in hiring practices and human capital By the end of their teacher preparation management as key to attracting and program, candidates report that they are retaining quality teachers for improving their prepared to teach; however, they have been schools (Donaldson, 2013; Hughes, 2014). nervous about the interview and job-seeking As the national economy strengthens, so does process. Students have worked on résumés the need for qualified teachers prepared to and interview tactics with career specialists enter U.S. classrooms; there is a projected from campus, heard interviewing guidelines SRATE Journal Summer 2016, Volume 25(2) Page 49 need of over two million new teachers within degree program and gaining experience in the next decade (Hughes 2014; Lee, 2005). personnel management through the interview An essential hiring practice that often process, and preservice teachers, who are challenges both school administrators and completing their student teaching internship teacher applicants alike is the job interview and preparing to begin their search for (Clement, 2013; Peterson, 2002). While an employment. The candidates have a safe applicant’s ability to create a favorable environment in which to practice their skills impression during an interview does not of interviewing to either hire top talent or guarantee the candidate will be an effective acquire a position in a school where they teacher, Clement (2013) and Hughes (2014) might flourish as teachers. suggest that hiring interviews are helpful in revealing important candidate attributes. Role-Playing Participants However, preparing for and participating in interviews can challenge even the most well- Participants in this study (N = 142) prepared job candidates. included degree-seeking preservice teachers and administrators. At the time of the hiring Hiring simulations are designed to help simulation, all participants were working alleviate interview jitters experienced by toward professional certification as defined many of those who are new to the job market by the Georgia Professional Standards (Newberry & Collins, 2012). Kolb (1984) Commission (GAPSC) and leading to suggests that role-playing in an experiential licensed practice in Georgia classrooms. simulation can provide a conceptual bridge to There were 73 school administrators transition from an academic environment to employed at either the building level or career roles. Schaff and Randles (1972) district level and working toward earning a responded to their students’ needs by creating performance-based certificate. These school a simulated interview program that offered administrators held a minimum of a Master’s both student interns and administrative degree and were enrolled as candidates for interns an opportunity to role-play in a hiring GAPSC Performance-Based Leadership interview. certification, an Educational Specialist degree, or both, depending on need. The purpose of this study is to explore the At the time of their participation in the hiring effects of a hiring simulation experience on simulation, the preservice teachers were degree-seeking preservice teachers and completing their student teaching internships administrators. The college of education at local schools. Of the 69 preservice involved in this study has programs for teachers, there were 33 working toward preservice teachers and educational secondary education certification, either leadership candidates, and each spring these completing a Bachelor’s degree in a content groups participate in a hiring simulation, field or earning a Master of Arts in Teaching, when aspiring leaders interview aspiring and 36 undergraduates working toward K-12 teachers through role-play in a mock setting. certification in Health and Physical The hiring simulation of this study is unique Education. in that all participants are engaged in role play with a learning goal. In essence, an Preparation and Process experiential learning community is formed between cohorts of educational leadership Participants began their hiring activities candidates, who are in a performance-based approximately six weeks in advance. Each SRATE Journal Summer 2016, Volume 25(2) Page 50 team of school administrators posted a job roles of school administrator or teacher announcement and description for a teaching candidate. The instrument for each group was vacancy at the team leader’s base school. In similarly constructed using multiple choice most instances the teaching vacancies were questions, each assigned Likert-rated contrived; however, some administrative response options that ranged from Strongly teams elected to post genuine job searches. Disagree (1) to Strongly Agree (5). School administrators developed questions Additionally, two open-ended perception and evaluation rubrics for scoring teacher prompts addressed participants’ level of candidates’ responses during the interview. confidence about future real-world interview Preparations for the preservice teachers were opportunities and how to strengthen the done as components of their capstone effectiveness of future hiring simulation seminar course. Course assignments included exercises. Participants were told survey writing a résumé and letter of application, completion was voluntary; 73 school which were a natural fit for the simulation administrators and 69 teacher candidates requirements; the students were able to write elected to participate in the feedback process. these and receive feedback prior to making Data were collected from 2013 through 2015, their revisions in anticipation of the hiring during three spring semesters of simulation. implementation. Survey data were aggregated and analyzed for patterns in A series of three one-hour sessions was responses. scheduled. Time allotted during the one-hour interview sessions included a 30-minute interview, a 10-minute panel debriefing, 10 minutes of post-interview feedback, and 10 minutes for room transitions. Teacher candidates entered each one-hour session in assigned groups of three, with one teacher candidate scheduled to be interviewed while the remaining two teacher candidates recorded observations. At the end of the interview session, peer observers provided written feedback to the interviewing candidate. Strategic scheduling ensured that teacher candidates serving as observers were not assigned to provide feedback for their own interview team. This precaution served to ensure the integrity of the hiring simulation The Likert ratings for 73 administrator interview experience for all participants. participants are summarized in Table 1. The mean rankings by the administrator Feedback from the Interviewers and candidates ranged from 3.45 to 4.89. The Interviewees administrator candidates indicated they were prepared and knowledgeable going into the Following the hiring simulation, all simulation and they were comfortable with participants were offered paper surveys as a the process. They also thought they had means to provide feedback about their improved in their role as an interviewer as a experiences; the surveys were specific to the result of the hiring simulation, shown by the 4.53 Likert rank mean. The administrators’ SRATE Journal Summer 2016, Volume 25(2) Page 51 surveys indicated the highest mean score, teachers to receive valuable feedback from 4.89, in their ability to give valuable feedback their interviewers and the lowest mean score, to their interviewees. The only survey 4.03, in their ability to give important question that resulted in a mean rating below feedback in return. These candidates believed the “agree” mark was because some their interview panel was prepared and administrators believed they were not able to knowledgeable and asked relevant questions. receive important feedback from the teacher They also believed they had improved in their candidates; nevertheless, the resulting mean role as interviewees as a result of the hiring still ranked higher than a “neutral” score at simulation, represented by the 4.77 Likert 3.45. rank mean. The administrators were positive in their The teachers’ sense of improvement responses to the open-ended question, “As showed in their responses to the open-ended you prepare for “real” interviews, what will survey question; participants noted many you take with you from this experience?” specific ways to better their interview Many plan to emulate the structured process; performance that ranged from learning what over 17% plan to use the rubrics that relate to to say and not say to body language and eye teacher standards, and one noted the contact. Over 17% of the respondents importance of revising the rubric as mentioned having learned the benefit of necessary. Ten percent of the respondents presenting their résumé and cover letter in a learned the importance of helping candidates way that sells themselves as educators in be at ease to get a true picture of who they are order to be granted an interview opportunity. as teachers and individuals. The most commonly noted take-away, expressed in over 46% of the responses, was a clearer sense of the importance of being prepared. The combined Likert ratings for three questions common to all 142 participants are summarized in Table 3. In this table, the first statement concerning the value of feedback for the teacher candidates was derived from combining the results of the teachers’ perceptions of receiving feedback and the administrators’ perceptions of giving feedback. Likewise, the second statement The Likert ratings for 69 teacher concerning the value of feedback for the participants are summarized in Table 2. Their administrators was derived from combining surveys indicated one of the highest mean the results of the administrators’ perceptions scores, 4.83, in the opportunity for preservice of receiving feedback and the teachers’ SRATE Journal Summer 2016, Volume 25(2) Page 52 perceptions of giving feedback. The mean preservice teachers can provide feedback to rankings clearly delineate the difference in their administrative counterparts during the the perceived value of the feedback. While hiring simulation. This is reflected in both the the combined groups of participants tended to 3.73 Likert rating mean in Table 3 and the “strongly agree” that the feedback the teacher open-ended request for suggestions, although candidates received from the simulated one administrator did comment that he experience was valuable, as evidenced by the received great feedback on strengths and 4.86 Likert rank mean, their thoughts about weaknesses as an interviewer. Of the 73 the feedback administrators received were administrators, 15, nearly 21%, reported that more neutral, with a Likert rank mean of only they would like to get feedback regarding 3.73. Nevertheless, the third statement, with their interviewing techniques, and a Likert rank mean of 4.65, shows suggestions were made to provide the teacher participation in the hiring simulation was candidates with a rubric for their evaluation helpful for all candidates involved. of the interview panel. Even the preservice teachers realized that this opportunity was Including the application process as a missing; two of them commented that they component of the hiring simulation exercise were not encouraged to give interviewer served parallel purposes mutually beneficial feedback. Moving forward to future hiring for administrator and teacher participants. simulations, this must be done. During an Teacher candidates gained knowledge actual interview it is equally important for the regarding procedures for initial contact hiring committee to establish whether a protocols and submitting completed candidate is right for a position and for the applications with supporting documentation; candidate to determine whether s/he deems school administrators benefitted from the position a good personal fit. Being able to analyzing the qualifications, preparation of regard the interviewers with a more critical candidates, and self-described skill sets eye will aid the preservice teachers in this found in applications to the ideal candidate’s aspect of the interview process. Additionally, qualities as advertised in the job description. receiving better feedback of their Participants were positive in their evaluation interviewing skills will enable the responses, which supports the hiring administrators to realize more value from simulation as a good practice. Students in their own roles in the hiring simulation. both programs benefitted from their respective roles in the simulation and Implications for future research include believed they were better prepared for the following the teacher candidates as they seek real event of interviewing. and gain employment in regional schools. Surveying them to learn how the questions Moving Forward with the Hiring asked during their interviews for employment Simulation compared to the questions asked during the hiring simulation would inform future The second open-ended survey question leadership candidates as they prepare for asked both administrator and teacher their upcoming hiring simulations, thus candidates, “If you were to be involved with benefiting all participants and enabling the this process again, what could be done simulation to more closely align with differently to make it more meaningful?” protocols that are experienced in the school Based on the results, it is clear that a method districts. needs to be established by which the SRATE Journal Summer 2016, Volume 25(2) Page 53 Best Practices for Educator Preparation teacher recruitment process. Public Programs Personnel Management, 34(3), 263- 270. Colleges of education have an obligation Newberry, R., & Collins, M. (2012). A to prepare students for employment as recruiting and hiring role-play: An teachers and school administrators. This experiential simulation. Marketing obligation should be extended to include Education Review, 22(1), 67-71. helping candidates succeed in their quest for Peterson, K. D. (2002). Effective teacher a position. The hiring simulation model hiring: A guide to getting the best. presented in this study enables teacher Alexandria, VA: Association for candidates to be more confident as they seek Supervision & Curriculum employment in regional public schools, and it Development. gives leadership candidates experience with Schaff, J. F., & Randles, H. E. (1972). the hiring protocols they will encounter as Simulated interviews for teaching part of their administrative duties. By positions conducted by student providing a hiring simulation that is teachers and administrative interns. meaningful for both groups of participants, Science Education, 56(2), 227-230. colleges of education help their graduates not only get a foot in the door of a prospective Robyn Huss is an Assistant Professor at the employer but “kick it” during their University of West Georgia. Her interests interviews. include secondary English and teacher education with a focus on content pedagogy References and writing. Clement, M. C. (2013). Hiring good Christie Johnson is Assistant Professor of colleagues: What you need to know Educational Leadership, University of West about interviewing new teachers. The Georgia. She is a retired K-12 teacher, Clearing House, 86(3), 99- 102. principal, and district administrator with Donaldson, M. (2013). Principals’ extensive experience in human talent approaches to cultivating teacher management. effectiveness: Constraints and opportunities in hiring, assigning, Judy Butler is a Professor at the University of evaluating, and developing teachers. West Georgia. Her background and research Educational Administration have been in civic education and the civil Quarterly, 49(5), 838-882. rights era. Hughes, T. R. (2014). Hiring at risk: Time to ensure hiring really is the most important thing we do. International Journal of Educational Leadership Preparation, 9(1), 1-13. Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Englewood Cliffs, NJ: Prentice Hall. Lee, D. M. (2005). Hiring the best teachers: Gaining a competitive edge in the SRATE Journal Summer 2016, Volume 25(2) Page 54