Journal of Social, Humanity, and Education (JSHE) ISSN 2746-623X, Vol 1, No 4, 2021, 281-296 https://doi.org/10.35912/jshe.v1i4.721 Exploring the practices of secondary school teachers in preparing for classroom observation amidst the new normal of education Kevin Caratiquit1*, Reynel Pablo2 Lal-lo National High School, Lal-lo, Cagayan, Philippines1* Licerio Antiporda Sr. National High School, Buguey, Cagayan, Philippines2 [email protected]*, [email protected] Abstract Purpose: This study aimed to explore the practices of secondary public school teachers in preparing for classroom observation amidst the new normal of education. The emphasis of this study was drawn from the central question, "What are the practices of secondary public school teachers in preparing for classroom observation amidst the new normal of education?". Research Methodology: This study used a qualitative research design. It employed a phenomenology design to explore the practices of secondary public school teachers in preparing the new Article History normal classroom observation. Received on 25 June 2021 Results: Teachers believe that classroom observation is a Revised on 15 August 2021 Accepted on 18 August 2021 measuring tool for achieving their professional goals or performance level. They also think that classroom observation can evaluate and assess the students' learning outcomes effectively and efficiently. Limitations: This study was limited to 22 secondary public school teachers in Cagayan, Philippines. Contribution: It can be helpful for teachers to improve their teaching techniques, strategies, methods, and instructional materials to be used amid this new normal of education. Keyword: Classroom observation, Teachers' performance, New normal education How to Cite: Caratiquit, K., & Pablo, R. (2021). Exploring the practices of secondary school teachers in preparing for classroom observation amidst the new normal of education. Journal of Social, Humanity, and Education, 1(4), 281-296. 1. Introduction COVID-19 has been declared a public health emergency. This infection is caused by a newly discovered coronavirus (SARS-CoV-2, formerly known as 2019-nCoV). It has attracted global attention as a result of the pandemic's vast growth and the imperative of eradicating the virus and flattening the infectious disease curve (Guo, Cao, Hong, Tan, Chen, Jin, Tan, Wang, & Yan, Y. (2020). There have been school closures in many countries. Policymakers must decide whether to close or keep schools open in the face of a crisis. In many families throughout the world, homeschooling has a significant impact on parents' productive output, children's social lifestyles, and learning. Education is moving online on an unprecedented scale. Academic experts began considering the traditional method of face-to-face instruction in the aftermath of the pandemic. They began researching distance education as a viable option for filling the classroom void for three to four months, thereby lowering the risk of infectious disease among learners prior to the resumption of traditional activities, mentioned by Kaur in 2020 (As cited by Adnan & Anwar (2020). With that, as student assessments move online, this leads to significant careful planning and uncertainty for everyone. Numerous assessments have been altogether canceled. Notably, these disturbances will not occur infrequently. They are almost sure to have long-term implications for the affected collaborators and to exacerbate inequality. Distance learning emphasizes the lack of physical meetings between instructors and learners; these can be influenced by digital communication in the form of visual media, the demonstration of text material, illustrations, and images in real-time or on a delayed basis (Griffiths, 2016). For years, the Philippine Education System remained traditional but has evolved to meet the needs of the new generation. Indeed, long before this "new normal" became apparent, teachers and students were already utilizing the internet, computers, and other technologies in the classroom. However, the distinction is between a face-to-face class and the virtual classes, now the "new normal." The Department of Education established three modes of delivery for learning in the new normal. These are referred to as Blended Learning, Distance Learning, and Homeschooling. Distance learning's first mode of instruction, which comes in three varieties. The first is modular distance learning. A module is a unit of instruction that contains knowledge about a subject, focuses on learning activities, and concludes with a certain form of evaluation to demonstrate comprehension (Sweet, 2020, as cited in Cahapay, 2020). In modular distance learning, learners will receive modules collected weekly by the teacher. Parents must make a dropbox, also known as a learning package, in which the educator can store modules, and the parents can keep track of the learner's activities in this mode. The second is Online Distance Learning, where it necessitates those learners to have access to the internet. In this mode, the teacher and student will connect virtually and perform their task either synchronously or asynchronously. Synchronous learning can take place online through classroom lessons, instant messaging, and online education, whereas asynchronous learning can occur via blog readings, documented videos, and dialogue boards (Lawless, 2020). Nevertheless, a recent investigation found that most students dislike online education (Hernando-Malipot, 2020). Lastly, there are Television and Radio-Based Instructions; these modalities of instruction are ideal for self- motivated learners. Blended learning is the second mode of instruction. It incorporates various techniques, including face- to-face instruction, online strategies, and technology (Graham, 2019, as cited in Tupas & Linas- Laguda, 2020). Additionally, it is a synthesis of constructivist and electronic teaching principles (Johnson, List-Ivankovic, Eboh, Ireland, Adams, Mowatt, & Martindale, 2010). Due to its advantages in assisting a diverse student body, it is commonly referred to as "hybrid learning." It may not require internet access, and parents also must pick up teaching materials at the school. Ultimately, and maybe most significantly, there is the option of homeschooling. This method of instruction is efficient if the student has a mentor or a parent who is qualified and accessible always to assist the child's learning. In accordance with that, this timely study explored the practices of secondary public school teachers in preparing for classroom observation amidst the new normal of education. It is believed that secondary public school teachers' practices in preparing the classroom observation in the new normal will encourage teachers to improve their teaching techniques, strategies, methods, and instructional materials to be used amid this pandemic. Research Questions This study was qualitative research that focused on exploring the practices of secondary public school teachers in preparing for classroom observation amidst the new normal of education. Its emphasis was drawn from the central question, "What are the practices of secondary public school teachers in preparing for classroom observation amidst the new normal of education?" Specifically, it sought to answer the following queries: 1. What strategies, techniques, methods, and tools do the teachers use to prepare for classroom observation amidst the new normal of education? 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-296 282 2. How do the teachers deliver their demonstration teaching for the new normal classroom observation? 3. What do the teachers think of how their new normal classroom observation tools are rated? 4. How important is the new normal classroom observation for the teachers? 5. What are the problems do the teachers encounter in preparing for classroom observation amidst the new normal of education? 2. Literature review Teachers and students are being retrained and retooled to support schools' adoption of distance learning delivery modalities, according to the Department of Education (2021). Changes in the delivery of education influence the obligations and performance standards of teachers. Teachers' expectations must be documented in a more context-sensitive Results-based Performance Management System (RPMS). As stipulated in DepEd Order No. 2, s. 2015, RPMS stands for the Results-based Performance Management System (RPMS). DepEd's vision, objective, values, and strategic goals are emphasized throughout the organization. It also manages, monitors, and measures teacher performance and organizational needs. The department wants to provide feedback on employees' progress and accomplishments and track their progress against goals to determine if any corrective actions are needed. Dizon, San Pedro, Munsayac, Padilla, and Pascual (2018) mentioned that DepEd strengthens its performance and responsibility culture while adhering to its overall organizational directive, vision, and mission by adopting the RPMS as its Strategic Performance Management System (SPMS). According to Department of Education (2015), corporate objectives and performance evaluation should be linked. Indicators are critical for monitoring individual performance and its effect on company goals. In line with this, DepEd classroom observation in the new normal uses an instrument called the Classroom Observation Tool (COT) with three indicators: 1.) "Apply knowledge of content within and across curriculum teaching areas." 2.) "Plan and deliver teaching strategies that are responsive to the special educational needs of learners under challenging circumstances, including isolation, chronic illness, displacement due to armed conflict, urban resettlement or disasters, child abuse, and child labor practices." 3) "Select, develop, organize and use appropriate teaching and learning resources, including ICT, to address learning goals." The COT is an interactive platform that gives vital highlights and does not require complex inferences or judgments made by an observer. It is highly objective and specific and can be used to code observed behavior easily. Classroom observation is a critical component of the RMPS because it delivers instructions and assesses learners' behavior. As the term suggests, learners observe behaviors and events recorded (Impoff, 2020). It employs various instruments to facilitate the effective collection of data. Some of the tools are also used in research, and they may include classroom observation schedules and stalling observation schedules. Through these instruments, educators can stimulate change and gather more valuable information while providing clear evidence and collecting data from naturalistic education settings. Accordingly, this improves education and enhances understanding. A classroom teacher invites a master teacher, head teacher, or the school head into their classroom to observe. Whether they are master teachers or beginning teachers, all the teachers involved could dialogue together and learn through a post-conference. There are several relevant studies related to exploring the practices of secondary public school teachers in preparing for classroom observation amidst the new normal of education. Barrogo (2020) conducted one of these pertinent studies, analyzing teachers' attitudes toward the standardized classroom observation tool. The researcher used a descriptive design in this study, with a survey as the primary instrument for data collection. The findings indicated that a single standardized classroom observation tool could be used to assist teachers in evaluating their performance and providing an improvement plan, thereby continuing to improve teachers' preparation and competency. 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-196 283 Castillo (2021) conducted a qualitative study to understand junior high school teachers' perceptions and experiences of conducting class observation during the COVID-19 pandemic in 2020-2021. The study did identify remarkable perceptions of junior high school educators regarding the importance of conducting the class observation. A phenomenological research design is used in conjunction with an accommodating interview with 15 teachers as study informants. The study found that instructional leaders and teachers could coordinate and plan class observation tasks to benefit both parties. Meanwhile, Garcia, Narca, Mariano, and Fronda (2020) determined the extent of teaching standards expertise of Senior High School-Accountancy, Business, and Management (ABM) teachers by utilizing the Classroom Observation Tool (COT). The study also examined the relationship between significant differences in teachers' performance levels based on their profile variables. However, the result proved that profile variables and grade level taught to have no significant difference in performance. Cabigao (2021) portrayed a teacher-approachable class observation post-conference structure based on Carl Rogers' Self Theory, which emphasizes a person-centered approach, with the self as the central focus of personality research. The framework begins with teachers sharing personal lived experiences as conscious awareness during their teaching presentation. Educators are entitled to discuss themselves in a welcoming and approachable environment to instill a positive atmosphere for the duration of the post-conference portion of the classroom observation. Wairimu (2016) also investigated teachers' perceptions of head teachers' classroom observation practices in Nakuru North district government elementary schools. Classroom observation and the head teacher checking students' workbooks were examined in relative to educators' perceptions of duty performance. The research design was a descriptive survey. The study surveyed twenty school administrators and ninety-four teachers. According to the research, school leaders visit classrooms and convene conferences to resolve conflicts. Audits of teachers' professional documents were conducted to ascertain the amount of work completed and the comments made by the majority of school leaders. Teachers agreed that instructional supervision enhances teaching and learning and that head teachers manage classrooms, which they viewed positively. Moreover, by utilizing classroom observation tools throughout the teaching practice, an individual's behavior is enriched cumulatively. As a result, knowledge about the new behavior influences the actual rate of learning. Indeed, the teacher's comprehension learning process accelerates slightly, resulting in enhanced behavioral changes. Education World (2021) stated that teacher classroom observation would be included in the pool of opportunities for professional development. However, new online or other distance learning protocols require teachers to change their daily tasks, responsibilities, and accountability quickly. During the COVID crisis, educators may be needed to create new formative or summative methods for monitoring students' development. Additionally, De Villa and Manalo (2020) performed a relevant study to examine the secondary teachers' lived experiences before the New Normal implemented distance learning. Specifically, it sought to ascertain (1) teachers' preparation for the new normal of education, (2) the obstacles they face as they prepare for distance learning, and (3) their coping mechanisms for overcoming those obstacles. The findings indicated that educators make vital arrangements to embrace distance learning as education changes to a new normal. While they face obstacles that may impair their job, they can adapt to the new normal and complete their responsibilities. Before implementing distance learning, school authorities should collaborate with teachers to address their resource and training needs to deliver quality education. Following this, Arrieta, Dancel, and Agbisit (2020) examined and comprehended junior high school science teachers' difficulties and perspectives following another term or nearly three months of continuing education in the new normal. The investigation discovered that science teachers had been equipped and the curriculum had been altered. The instructional materials were strengthened, and numerous obstacles such as student behavior, task distribution and operation, a limited amount of time for competency integration, and student participation were overcome. 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-296 284 Another study, Butron (2021) evaluated teachers' responsiveness, emotional reactions, and activities to ascertain the level of support they require at home to perform the task and responsibilities efficiently and effectively in the new normal of education. Educators report completing daily tasks, according to the findings. Despite working from home, teachers maintain a connection to the school, and their primary responsibility under the new educational standard is to evaluate participants' progress. Also, Joshi, Vinay, M., and Bhaskar (2020) analyzed the strategies used by higher education institutions to continue imparting education during a lockdown. Additionally, the study discusses the difficulties that teachers face when teaching online from their homes. The outcomes indicated that higher education institutions (HEIs) had held numerous programs to impart education in this pandemic situation. However, from the teacher's perspective, these initiatives have been a failure. Teachers face various challenges when teaching online, including a lack of technical resources, interruptions from family, a lack of training, clarity, direction, and a lack of knowledge. Furthermore, Ali and Kaur (2020) assessed how teachers coped with online learning after nationwide school closures. They used a meta-synthesis methodology and cited relevant literature to understand the essence of continuous learning during these unexpected times. The findings indicate that teachers were gradually adopting aspects of online learning. Similarly, Barrera, Jaminal, and Arcilla (2020) surveyed their students and teachers regarding readiness to flexible learning in the new normal of education. The results discovered that teachers should be trained in online teaching, and the education system should be revised to cater to the paradigm shift. 3. Research methodology Research design This study used a qualitative research design. It employed a phenomenology design to explore the practices of secondary public school teachers in preparing the new normal classroom observation. Phenomenology was used because it centers on the lived experiences of the secondary public school teachers on their encounter with the new normal classroom observation. Participants of the Study The sources of data were the two secondary public school teachers in Cagayan, Philippines. These public national high schools have Junior and Senior High Programs offering the general education curriculum and the SHS curriculum mandated by the Department of Education. Purposive sampling was used with the following distribution for each of the schools: Table 1. Distribution of Respondents Position and Public School 1 Public School 2 Total Department Teacher –I (JHS) 2 2 4 Teacher –II (JHS) 0 2 2 Teacher –III (JHS) 3 2 5 Master Teacher (JHS) 1 2 3 Teacher –I (SHS) 1 0 1 Teacher –II (SHS) 3 3 6 Teacher-III (SHS) 1 0 1 TOTAL 11 11 22 Instrumentation A formal written communication addressed to the school heads contained the request for approval to conduct the research. When communication was approved, the researchers through the channel asked permission from both schools' junior and senior high school coordinators to collect the data. The interview protocols were self-administered to fully consented participants from the two schools using Google Meet. 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-196 285 All responses from the two secondary schools were automatically recorded in the database and checked initially to verify missing and incorrect inputs. Since the researchers utilized Google Meet in collecting the data in the study, they have undergone recoding with the consent of the participants to ensure that data needed are appropriately categorized. The study results were communicated in generic form to all participants, other than acknowledging their participation. General recommendations were stated, and directions were proposed. The instrument used in gathering data for this research was mainly an interview protocol which composed of two sections, including (1) the Profile and (2) the Practices of the Participants as what methods, strategies, techniques, instructional materials, and evaluation system used in preparing the new normal classroom observation Analysis of data The qualitative data collected was analyzed using content analysis in thematic manner, a qualitative descriptive approach wherein data is quantified in content analysis. In contrast to the tradition of quantitative data analysis, it does not imply that phrases and concepts are transformed into numerical values for data analysis purposes. In some cases, however, it may mean that the repetition of the same or comparable codes in the transcription is deemed necessary for developing a category or for organizing the theme's structure. It is anticipated that the underlying codes will influence the significance of the theme in the given data. Something significant regarding the research question will be captured as a result. It was decided to use this method of data analysis because the researchers wanted to collect information that showed that a specific narrative element was repeated across all of the responses they received. 4. Results and discussions After conducting a qualitative analysis of the responses from the 22 participants, four major themes emerged from the data. Each theme has corresponding sub-themes that were culled from the subsequent thematic analysis. Figure 1. Themes and sub-themes Theme 1. Importance of classroom observation in the new normal Two sub-themes were identified by the researchers from the responses of the participants. The importance of classroom observation in the new normal was categorized into (1) Professional Improvement and (2) Student Learning and Development. 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-296 286 Professional improvement Participants 2, 3, 11, 12, and 18 stated, "Classroom observation is a way to improve teaching skills and teacher quality." They also mentioned, "It is another way for us to identify various tasks that the teacher can perform and its development needs. A classroom observation is beneficial for identifying those who require more assistance.". In addition, they said, "It is a basis in planning an in-service training for teachers." In addition, Participants 4, 5, 7, 9, 10, 13, 14, and 22 said, "It is useful to assess the teachers' performance and evaluate the teachers' strengths and weaknesses in the teaching-learning process in the new normal." They also added, "It serves as one of the measuring tools in achieving your teacher/professional goals or performance level of a teacher. It may not measure all, but it will help us in becoming better educators." Moreover, Participants 15, 16, and 17 stated, "It helps me perform well and makes me grow professionally. It is essential because it keeps me on track." A teacher's observations in the classroom lead to improved teaching practices, especially this trying times. It is also a useful strategy that teachers can employ to assist them in improving their classroom management skills. Halim, Wahid, and Halim (2018) stated in their study that classroom observation promotes interaction among coworkers to enhance teacher instruction and student learning. Classroom observation feedback is an efficient strategy of informing teachers about their school environment and supporting their ongoing professional development. Student learning and development Participants 1, 2, 10, 12, and 21 said, "It is used to deliver quality education to the learners. It is a tool that helps teachers reflect on their performance to enhance the teaching methods and strategies to be utilized in teaching the learners in the new normal." They mentioned, too, "It is a way to effectively and efficiently evaluate and assess the students' learning outcomes." Teacher observation is a valuable tool for professional growth and, as a result, for improving student outcomes. It also enhances the teacher's teaching abilities, becoming a more effective and efficient public school teacher. According to Pecoraro (2020), having access to a high-quality education enables students to understand their school subjects better. It will improve their motivation to learn, which will result in improved performance in class. Additionally, he stated that students would gain more understanding and knowledge using effective learning practices. It will prepare them to be self-sufficient in any condition, both inside and outside of school. Theme 2. Tools utilized in classroom observation Three sub-themes were identified by the researchers from the responses of the participants. The tools utilized for classroom observation were categorized into: (1) Technological Devices, (2) Emerging Applications, and (3) Instructional Plans. Technological devices Participants 3, 14, 15, 18, and 19 stated, "Laptop or smartphones/android phones and internet access are the basic devices needed in doing the classroom observation in the new normal." They also added, "Smart TV, if available, is also suggested to be used for a wider screen viewing." In addition, they also said that "Using ring light will make the video presentation more effective and clearer for viewing." Due to the rapid growth in communication technology users, new technologies and education are required to develop new student learning activities. In this pandemic, information technologies devices can help students access study classes, interact with or converse with instructors, and ask other students queries. 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-196 287 Friyanto, Prasetyo, and Albar (2020), in their study, "Technology-based education," reported that Learners were incredibly supportive of the use of smartphones and computers to obtain lectures and education, based on the current survey which was conducted by the Educause Center for Applied Research (ECAR). According to a university survey, 67 percent of the students agreed that technology is critical for academic activities in classroom instruction. Hence, more excellent technology capabilities are improved leverage in the teaching process, and both old and contemporary techniques impact learning results. It is essential to the curriculum's effectiveness that it is kept up to date by incorporating newly created technology tools and equipment. Emerging applications Participants 12, 16, 17, 19, and 22 said, "Filmora, Kinemaster, Power Director, and VivaCut are highly recommended for video editing software." While fighting this pandemic, video lessons have developed, with most teachers noticing an improvement in remote instruction. Based on ONVU Learning (2021), when video lessons are used in classrooms, they significantly impact the student because teachers can evaluate their lessons without face-to-face contact. The idea of sharing recordings with even more than one colleague or student enables more discussion about the most effective methods for teaching specific topics or classes. In addition, Participants 1, 8, 10, and 20 stated, "Interactive games were also employed in the video lesson presentation." As reported in the study of Lieberman (2006), utilizing games to enhance the learning process is highly effective. It was discovered that people gain knowledge when asked to think, explore, and respond in games. Frequently, games require learners to solve complex problems. They interact with the team environment, develop their abilities, and practice their abilities. Additionally, they have the freedom to attempt and fail before succeeding and receiving support. Learners adapt to game difficulties, ensuring that they remain challenging but not excessively difficult. Meanwhile, Participants 1, 4, 8, 10, and 11 said, "As a 21st-century educator, I utilized different online educational platforms such as Google Meet, Google Form, and Google Classroom in teaching. I would maximize the use of online educational technologies. I used Google Meet, Kahoot, and Quizziz for the assessment and PowerPoint in discussion and video clips to motivate my learners as an add-on. As a teacher-innovator, I incorporated interactive platforms and games into my work. Several educators who've been a completely remote struggle to strike a balance between instructional pedagogy and engagement. Additionally, I facilitated discussions and teamwork and ensured that time was set aside for socioemotional learning. I always make an effort to be accessible and adaptable." During this new normal of education, the utilization of information and communication technology (ICT) facilitates cooperation. Bringing students together to discuss and debate their work aids in communication skills. ICT motivates learning as society's demand for new technology has not forgotten about learners and their needs. Technology is both inspiring and encouraging to learners in the classroom. ICT improves student engagement and effective learning. Learners become more engaged in their work when ICT is incorporated into lessons. Technology allows new ways to make learning more fun and enjoyable by teaching novel concepts. As a result of this increased engagement, they will be able to maintain knowledge more effectively and efficiently (ICTE Solutions, 2020). Besides, Participants 5, 14, 15, 16, 17, 18, 21, and 22 shared that "The module was supplemented with video material. By using cloud computing like Google Drive, I delivered or sent recorded video lessons online. I recorded a video lesson. I utilized the different applications in video presentation wherein the teacher is speaking to the camera, and photographs were also added. Through the video lesson, the topic has been explained clearly. I also attended webinars on different video editing tools and software. Learning more about video editing is one of the strategies I used in preparing the New 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-296 288 Normal Classroom Evaluation." Nowadays, both sides of the classroom can benefit from the use of video learning. Video lessons, once completed, can be reused and updated to save time at the school for live discussions and student engagements. EdSurge (2020), in his essay "The Importance of Videos for Teaching and Learning," mentioned that In studies, video learning had been shown to have positive effects on a variety of levels, including greater productivity and comprehensible input, as well as the ability of the students to enable discussions and address problems on their own. EdSurge (2020) also mentioned that video allows both the learner and the educator to interact one-on-one without ever being in the same room together. Teachers in general and special education can benefit from video training because it allows them to teach the students at their own pace, which helps close the training gap. Multiple viewings of a video are recommended for students to gain and keep learning material. Captions, for example, make it possible for deaf students to follow along with the video. Instructional plans According to Participants 2, 11, and 13, "Daily lesson log or individual workweek plan is still essential in conducting a classroom observation in the new normal. I still used the lesson plan as a guide. I am drafting my lesson plan first before drafting my script." A teacher with a plan is a more confident teacher, according to Jensen (2001). They know what to do when and how. Everything has been gathered and decided upon beforehand, so the lesson will run more smoothly. The teacher will not end up wasting class time flipping through the workbook or making photocopies. A confident teacher will inspire more compassion from students, reduce discipline issues, and make them more open to learning. Participants 1 and 13 mentioned that "I still used 4As Lesson Plan as a format in preparing my lesson. My approach in my lesson is 4As, the Activity, Analysis, Abstraction, and Application." Even in this educational crisis, educators must plan their lessons daily or weekly in advance and employ the most effective teaching methods. Attending classes without a study guide has a negative effect on both teachers and students. When an educator is not adequately prepared, they project an image of incompetence and unprofessionalism to their colleagues, administrative staff, and students. (Impoff, 2020). Collaboration between students and teachers is essential in promoting quality and creative learning experiences, and the 4As may be one of the most helpful features in this endeavor. Kolb's Experiential Learning Theory is the foundation of this approach, which aims to approach the child as a whole. It also recognizes the student's previous schemes. It integrates them into a new one, so this structure will likely bring out what was stored and that what has been missing would be filled in eventually, leading to a more in-depth understanding of the lesson content. On the other hand, Participants 4, 6, 7, 9, and 11 said, "Classroom Observation Tool in the new normal is still important as a guide during the observation process." According to Department of Education (2021), for SY 2020-2021, the adjustments to RPMS, its tools, procedures, and protocols reflect the current system in place at the Department of Education to govern teachers' functions. The chosen RPMS objectives are intended to assist teachers in adapting and responding more rapidly and effectively to developing circumstances linked with the pandemic's challenges. Moreover, Participants 4 and 11 mentioned, "Aside from the Classroom Observation Tool as a guide, Performance Monitoring Plan and Observation Note are also needed in conducting classroom observation in the new normal." Observation is an effective means of observing a teacher's progress. When utilized correctly, it also supports teachers by providing a comprehensive picture, and thus specific objectives can be set. Providing feedback is a complex skill, which needs to be learned and honed. Monitoring aims to track, identify, and improve project implementation to meet project goals and objectives. Continuous observation, structured documentation, as well as critical reflection are all part of monitoring. 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-196 289 Theme 3. Teaching-learning process The teaching-learning process was categorized into (1) Practices in Preparing the Classroom Observation and (2) Learning Delivery. Practices in preparing the classroom observation According to Participants 6 and 10, "Upon preparing my lesson, I consider the different learning styles of my learners. In my subject, I utilized a team-based learning approach, a group collaboration teaching practice used to engage students' knowledge." Several research results show that student learning styles are highly dependent on the teaching methods employed by the teacher. For different learning styles, these teaching methods are ineffective. In other words, the most effective learning method for students proved to be less effective for students with different learning styles. Students' preferred learning styles can encourage them to reflect on their preferred methods of instruction, giving them a greater sense of belonging and control over their education. Learning styles serve as a reminder that each student is unique. Finally, they can increase teachers' enjoyment of teaching and help them develop their professional skills (Colors-NewYork, 2019). Additionally, cooperative learning can effectively motivate students, promote active learning, and develop students' critical reasoning, interaction, and decision-making skills. On the other hand, if teamwork is not properly planned and facilitated, it can be frustrating for both students and instructors. In addition, Participants 14 and 21 shared that "I applied various tools and strategies to deliver the lesson, such as integrating online interactive games with the learners to gain interest in the topic. I gave a formative assessment to every end of the topic to assess their learning. Online quizzes were utilized. Before you start, it is important to know your capabilities in terms of ICT skills. Also, you must still find ways on how your video lesson to be more appealing and interactive to the learners." ICT could indeed improve the value of education in various aspects, including by enhancing student motivation and engagement, enabling the acquisition of core concepts, and improving teacher instruction, among other things. When used appropriately, ICTs are transformative tools that can facilitate the transition to a learner-centered environment (Life Learners Academy 2018). New normal education through ICT can enable teachers and students, facilitate change, and promote 21st-century competencies. It can allow teachers and students to shift the focus of teaching and learning processes from focusing on the teacher to the students. It will increase students' learning gains by encouraging and developing their resourcefulness, problem-solving abilities, and informational reasoning skills. Learning delivery Participants 1, 5, and 16 mentioned that "In terms of learning delivery, it is the same as I have during the Face-Face. I start it with motivation, discussion, and activities. It starts with introducing the teacher, checking previous activities, reviewing past lessons, discussing the new lesson, and reinforcing activities. I made sure that my lesson plan was well crafted." A well-prepared teacher is well on their way to providing their students with a successful instructional experience. Developing engaging lessons takes a significant amount of time and effort. To succeed as a new teacher, you must be willing to put in the necessary effort. When lessons are delivered effectively, students' comprehension increases, resulting in increased student participation and an overall increase in the quality of student work. Additionally, it is crucial to recognize that even the most carefully planned lesson will be ineffective without engaging delivery procedures and classroom discipline techniques. All teachers should acknowledge that they are not self-contained islands. The district's educational philosophy and uniqueness should serve as the guiding force for the classroom. Every teacher's classroom management effort must reflect the school's code of discipline that should be fair, responsible, and meaningful (Kean Universit, 2019). 2021 | Journal of Social, Humanity, and Education/ Vol 1 No 4, 281-296 290