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PROGRAMS FOR ENGAGEMENt ANd ENhANcEMENt Gloria Crisp, Lisa Palacios, and John Kaulfus PROFESSIONAL FILES | SPRING 2013 VOLUME Supporting quality data and decisions for higher education. © Copyright 2013, Association for Institutional Research Letter from the Editor AIR is pleased to reintroduce Professional Files. This volume contains three articles recom- mended for inclusion by AIR members through a blind peer-review process. Each article puts forth ideas and analysis for our consideration as institutional research professionals. Most salient for me in my role as volunteer coordinating editor is that the articles frame the work of IR as more than pure technical analysis through acknowledgment of the im- portance of context. Zan, Yoon, Khasawneh, and Srihari unpack differences in enrollment projections, with a particular focus on the influ- ence of the unit of analysis on the appropriateness of the model. Saupe and Eimers examine the under-appreciated area of grade point average reliability; something that will be of greater importance as policy dialogues move to multi- ple measures of college readiness and adjusted metrics of student outcomes. Crisp, Palacios, and Kaulfus empower IR professions in efforts to better understand student engagement efforts on campus. It has been an honor to be a part of this volume of Professional Files and to strive to elevate the work of peers for the benefit of the field. We look forward to receiving your submission next. Sincerely, Christopher M. Mullin IN thIS ISSUE... EdItORS Article 129 Page 1 Author: Zan et al. Christopher M. Mullin A Comparison Study of Return Ratio-Based Volunteer Coordinating Editor Academic Enrollment Forecasting Models American Association of Community Colleges Article 130 Page 13 Leah Ewing Ross Author: Saupe & Eimers Managing Editor Alternative Estimates of the Reliability Association for Institutional Research of College Grade Point Averages Lisa Gwaltney Editorial Assistant Article 131 Page 23 Author: Crisp et al. Association for Institutional Research Programs for Engagement and Enhancement ISSN 2155-7535 PROFESSIONAL FILE ARtIcLE 131 © Copyright 2013, Association for Institutional Research PROGRAMS FOR ENGAGEMENt ANd ENhANcEMENt Gloria Crisp, Lisa Palacios, and students and enhance their lives by connections with peers, and out-of- John Kaulfus introducing new ideas, challenging class interactions with faculty), that in past behaviors or events, and creat- turn directly impact traditional mea- ing intellectual discord and tension sures of student success (i.e., grades, About the Authors (Keeling, Wall, underhile, & Dungy, persistence). Gloria Crisp is associate professor of 2008). Institutional effectiveness is higher education at The university of dependent, in part, on institutions According to a survey involving 185 Texas at San Antonio. Lisa Palacios is providing students with opportuni- colleges and universities across the director of graduate recruitment at The ties to purposefully engage (Harper & country, the most prevalent services university of Texas at San Antonio. John Quaye, 2009). According to Pascarella, and programs provided to students to Kaulfus is assistant vice president/dean “an excellent undergraduate education promote student engagement in the of students at Texas A&M university- is most likely to occur at those colleges first year include tutoring, academic Commerce. and universities that maximize good coaching and counseling, writing sup- practices and enhance student engage- port services, academic advising, and Abstract ment” (2001, p. 22). As such, institutions testing services (National Resource The following article describes pro- that value student success will take Center for the First-Year Experience grams used by universities and colleges every opportunity to engage students and Students in Transition, 2008). In to engage students; these programs both academically and socially (Culp, large part due to work by Kuh and col- include mentoring, learning communi- 2007). leagues, engagement programs and ties, and first-year success courses and activities have become increasingly programs. We begin with a brief over- Simply defined, student engagement is viewed as an important component view of student development theory, how universities organize their human of student success (Kuh, Kinzie, Buck- program descriptions and citations, capital and resources to encourage ley, Bridges, & Hayek, 2007). As such, and article summaries for key refer- students to involve themselves in aca- increasing attention has been given to ences. Next, we introduce prominent demic, interpersonal, and cocurricular the implementation, administration, national surveys available to institu- activities (Astin, 1993). Student engage- and assessment of educational experi- tions that are interested in measuring ment is typically not viewed as a direct ences designed to engage students. student engagement (inside or outside measure of student learning, but rather formal programs). We conclude with is used as a measurement of participa- Although engagement programs are additional references and recommen- tion in meaningful educational experi- typically created and managed by stu- dations for institutional researchers ences and activities that facilitate both dent affairs professionals, institutional involved in program review and/or stu- social and academic integration (Tinto, researchers should be familiar with dent outcomes assessment of student 2000) and lead to student development programmatic efforts on their campus, engagement programs. (LaNasa, olson, & Alleman, 2007). More and should understand how program specifically, opportunities for students outcomes can be used to address ac- INtROdUctION to engage are provided through for- creditation standards and institutional Higher education is not a passive expe- malized programs designed to directly planning and assessment goals (as rience that leaves students untouched. support student integration and/or de- demonstrated in volume 141 of New Rather, college life involves a variety of velopment outcomes (i.e., study strate- Directions for Institutional Research, experiences, both inside and outside gies, time/stress management skills, 2009). The present article describes the classroom, designed to engage motivation, academic self-confidence, several programs currently used by SPRING 2013 VoLuME | PAGE 23 postsecondary institutions to engage table 1. Student Engagement theory References students with the intent of providing institutional researchers with knowl- References for Student Impact for Institutional edge to support assessment efforts. Engagement Theory Researchers The article begins with an overview of relevant student development theory Astin, A. (1993). What matters in col- Presents the results from a study of that serves as a conceptual ground- lege: Four critical years revisited. San almost 25,000 students at 200 colleges ing for engagement programs. Next, Francisco: Jossey-Bass. and universities. Findings demonstrate we provide program descriptions for how colleges and universities can programs that have been linked to enhance student development during engagement (e.g., social engagement, college through a variety of in-class academic skills, time management, and out-of-class experiences. and career selection) and academic outcomes. Citations and article sum- Hamrick, F. A., Evans, N. J., & Schuh, Provides an overview of theories that maries for key references are provided J. H. (2002). Foundations of student relate to student growth and develop- in table form following each section for affairs practice: How philosophy, theory, ment during college and explores ways and research strengthen educational that institutions can enhance students’ institutional research professionals who outcomes. San Francisco: Jossey- educational experiences. are interested in learning more about Bass. student engagement and/or enrich- ment programs. Third, we highlight Harper, S. R., & Quaye, S. J. (2009). Based on theory, explores ways that prominent national surveys available to Student engagement in higher edu- diverse populations of students (e.g., institutions that are interested in mea- cation: Theoretical perspectives and racial and ethnic minorities, LGBT suring student engagement (inside or practical approaches for diverse popu- students) as compared to nondiverse outside of formal programs). The article lations. New York: Routledge. populations might struggle to engage concludes with additional references during college. and recommendations for institutional researchers involved in program review Kuh, G. D., Kinzie, J., Schuh, J. H., & Provides a theoretical framework, the and/or student outcomes assessment Whitt, E. J. (2005). Assessing condi- Inventory for Student Engagement and of student engagement programs. tions to enhance educational effective- Success (ISES), to examine student ness. The inventory for student en- engagement within a program, division, gagement and success. San Francisco: college, or entire institution. Explains OVERVIEw Jossey-Bass. how information can be used for pro- OF StUdENt gram reviews, planning, and accredita- tion. dEVELOPMENt Pascarella, E., & Terenzini, P. T. (2005). Presents findings from 15 years of thEORy How college affects students: A third research on college’s impact on student Research and theory by Erikson and decade of research. San Francisco: learning, growth, and development. Chickering provide a foundation for our Jossey-Bass. Also presents implications for research, policy, and practice. current understanding of student de- velopment. Erikson’s theory of psycho- Tinto, V. (1993). Leaving college: Synthesizes research on student reten- social development (1968) explains that Rethinking the causes and cures of tion demonstrating the importance of individuals must work through eight student attrition (2nd ed.). Chicago: institutions providing students with op- stages in order to successfully form University of Chicago Press. portunities to engage with the campus an identity and discover purpose and community. meaning in life. According to Erikson, adolescents move through a develop- mental stage during college termed the ing a personal identity; it is defined by student development (1969) explain “identity versus role confusion” stage a “crisis” that must be resolved in order that college students move through before moving into adulthood. This for students to avoid an “identity crisis” seven vectors or stages as they become stage involves students successfully, or that leads to stagnation or regression. more self-aware and as they have more in some cases unsuccessfully, develop- Similarly, Chickering’s seven vectors of complex thoughts, which is spurred PAGE 24 | SPRING 2013 VoLuME by interactions with peers and faculty overview of engagement programs, ment measure (Crisp & Cruz, 2009). and the introduction of new concepts but rather to provide institutional However, according to a comprehen- and ideas. Chickering’s work has since researchers with examples of programs sive review of the psychological, busi- been updated to be inclusive of non- currently employed on college and ness, and education literature by Nora traditional students (i.e., Chickering & university campuses across the country and Crisp (2007), students perceive Reisser, 1993). that have been empirically shown to a holistic mentoring experience to enhance students’ experiences and to include four separate yet interrelated More recently, Erikson and Chickering’s promote students engagement. types of support: (1) psychological work has been expanded by Astin and and emotional support, (2) support for Tinto in an effort to understand the Mentoring Programs setting goals and choosing a career factors related to student success and Mentoring programs that involve a vari- path, (3) academic subject knowledge persistence. Astin’s theory of involve- ety of engagement activities such as support aimed at advancing a student’s ment (1984, 1999) postulates that academic advising, academic skills de- knowledge relevant to his or her cho- student involvement in college has a velopment, personal development, and sen field, and (4) support in the form of direct impact on psychosocial develop- career selection are becoming increas- a role model. ment and assists in identity formation ingly prevalent. Mentoring programs as students work toward graduation. and experiences have been empirically An assortment of mentoring programs Astin’s work also demonstrates that shown to be associated with numer- designed to serve a variety of student student learning and development are ous academic and developmental populations including first-generation, dependent on active involvement in outcomes, including improving critical minority, at-risk, and/or low-income academic and social aspects of a col- thinking skills, self-confidence, per- students have been described in the lege experience. Moreover, his theory sistence, and academic performance. literature (e.g., Bordes & Arredondo, argues that development is influenced Mentoring has also been found to help 2005; Pagan & Edwards-Wilson, 2003; by both the quality and the quantity of students develop their latent abilities, Wallace, Abel, & Ropers-Huilman, involvement. and to raise students’ expectations and 2000). For instance, the Puente Project, future aspirations (e.g., Astin, 1999; evaluated by Laden (1999), is a nation- Similarly, Tinto’s theory of student de- Bank, Slavings, & Biddle, 1990; Camp- ally recognized program designed to parture (1993) demonstrates that stu- bell & Campbell, 1997; Freeman, 1999; raise Latino/a students’ educational dents are more likely to persist toward Girves, Zepeda, & Gwathmey, 2005; and career aspirations. other examples graduation if they become socially and Johnson, 1989; Mangold, 2003; Pagan of programs that involve a mentoring academically integrated into the col- & Edwards-Wilson, 2003; Roberts, 2000; component include TRIo Programs lege environment. He postulates that Ross-Thomas & Bryant, 1994). (Wallace et al., 2000), the Adventor Pro- integration is achieved when a student gram (Shultz, Colton, & Colton, 2001), and the institution share similar values Institutional researchers should con- and the Search for Education, Eleva- and the student is engaged in positive sider and draw from published pro- tion and Knowledge (SEEK) Program social and academic interactions. Tinto’s gram overviews and evaluations when (Sorrentino, 2007). Table 2 provides a work demonstrates the importance assisting in the development and/or list of select published work including a of support from faculty and university assessment of programmatic efforts. mentoring theory and scale (i.e., Crisp, staff. Table 1 contains key references unfortunately, there is little agreement 2009) to guide assessment efforts. related to theory underpinning student regarding how college students experi- engagement programs to guide the ence mentoring, or on the components Learning communities development of programmatic activi- that should be included in a mentoring Recently, there has been increased ties and goals. program. Moreover, it has been noted interest from both academic and that the majority of empirical work on student affairs practitioners to enhance ENGAGEMENt mentoring has been limited due to and/or expand innovative programs methodological weaknesses including such as learning communities and PROGRAMS limitations in how mentoring is defined first-year experiences (Dale & Drake, and measured, a lack of sophisticated 2007). Learning communities provide The following section provides a data analysis and theoretical ground- college students with the opportunity program overview for mentoring, ing, failure to control for selection bias, to get to know other students as well learning communities, and first-year and an overreliance of self-reported as faculty; these communities integrate success courses and programs. This is benefits of mentoring as the assess- students into the university commu- not meant to provide a comprehensive SPRING 2013 VoLuME | PAGE 25 table 2. Mentoring Program References There is a wealth of literature on learn- ing communities to suggest that pro- References for Designing/ Impact for Institutional grammatic efforts can be used to influ- Assessing Outcomes for Researchers ence retention and learning outcomes. Mentoring Programs Namely, ongoing evaluations of the opening Doors Learning Communities Crisp, G. (2009). Conceptualization and Offers a theoretically grounded survey (oDLC) program by MDRC are utilizing initial validation of the College Student to be used by institutions that are Mentoring Scale (CSMS). Journal of interested in measuring the mentoring experiments that test a cause-and-ef- College Student Development, 50(2), experiences of undergraduate college fect relationship between participation 177–194. students. Includes the 25-item survey in learning communities and outcomes as an appendix. for various groups of students through the use of random assignments (e.g., Laden, B. V. (1999). Socializing and Presents highlights from the Puente Bloom & Sommo, 2005; Richburg- mentoring college students of color: Project, a program designed to support Hayes, Visher, & Bloom, 2008; Scrivener, The Puente Project as an exem- first-generation Latino/a college stu- Bloom, LeBlanc, Paxson, & Sommo, plary celebratory socialization model. dents at California community colleges. 2008). Additionally, nonexperimental Peabody Journal of Education, 74(2), research by Zhao and Kuh (2004) has 55–74. revealed that students who partici- pate in the learning community have Shultz, E. L., Colton, G. M., & Colton, Describes the Adventor Program, higher levels of academic effort, active C. (2001). The Adventor Program: designed by the College of Education learning, interactions with faculty, and Advisement and mentoring for students at Kutztown University to serve racial/ participation in diversity activities. of color in higher education. Journal of minority students. Presents informa- Participants also reported more posi- Humanistic Counseling, Education, and tion about the program design and Development, 40, 208–218. implementation, and follows with pilot tive associations with advisers, campus findings. support services, and overall experi- ences, as well as self-reported gains in Sorrentino, D. M. (2007). The SEEK Presents a description and overview personal and social development and mentoring program: An application of of the SEEK Program at the College of basic skills advancement. Furthermore, the goal-setting theory. Journal of Col- Staten Island, City University of New qualitative work by Tinto and Goodsell lege Student Retention, 8(2), 241–250. York (CUNY), that provides academic (1993) involving a linked writing course mentoring to students at risk for aca- and seminar found that learning com- demic dismissal. munities supported the development of students’ time management, writing, Wallace, D., Abel, R., & Ropers- Utilizes qualitative interview data to and study skills. Table 3 provides a list Huilman, B. R. (2000). Clearing a path explore first-generation, low-income of key references to studies on learning for success: Deconstructing borders students’ experiences with and percep- communities. through undergraduate mentoring. The tions of formalized mentoring programs. Review of Higher Education, 24(1), First-year/Orientation/Success 87–102. Programs nity in a meaningful way (Price, 2005; et al., 2003; Price, 2005). Learning com- According to a survey by the National Taylor, Moore, MacGregor, & Lindblad, munities exist in a variety of formats Resource Center for the First-Year 2003; Tinto, 1998; Weber, 2000). More to facilitate students’ connection to Experience and Students in Transition specifically, learning communities faculty, other students, and the institu- (2008), nearly 85% of colleges and provide students with an educational tion (Tinto, 1998); these formats include universities currently offer a first-year environment that supports student team-taught programs, paired or program. First-year programs, stu- engagement through an integrated clustered courses, cohorts of students dent success courses, and orientation and interdisciplinary curriculum that enrolled together in large courses, and courses all focus on assisting college may cross departments or divisions and residence-based programs (Price, 2005; students’ transition and/or enhancing focuses on high levels of participation Taylor et al., 2003; Tinto, 1998; Weber, engagement and success in college and support from faculty (Brower & 2000). (Cook, 1996). These programs are de- Dettinger, 1998; oertel as cited in Taylor signed to teach students strategies for PAGE 26 | SPRING 2013 VoLuME table 3. Learning communities References ic efforts may be offered as both credit and noncredit courses (Donnangelo & Santa Rita, 1982), and may be required References for Designing/ Impact for Institutional or optional (Zimmerman, 2000). Pos- Assessing Outcomes for Learn- Researchers sible program offerings range from ing Communities a half-day orientation (Hollins, 2009) to semester- or year-long programs Richburg-Hayes, L., Visher, M. G., & Details the design and results of a (Donnangelo & Santa Rita, 1982; Glass Bloom, D. (2008). Do learning com- study that utilized an experimental munities affect academic outcomes? design to explore a cause-and-effect & Garrett, 1995). Evidence from an experiment in a com- relationship between participation in munity college. Journal of Research on a learning community and students’ Although the majority of research to Educational Effectiveness, 1(1), 33–65. engagement and attachment to the date has focused on examining the institution’s community. impact of programs on retention or learning outcomes (e.g., Derby & Smith, Scrivener, S., Bloom, D., LeBlanc, A., Explains how Kingsborough’s Opening 2004; Glass & Garrett, 1995; Pascarella, Paxson, C. E., & Sommo, C. (2008). Doors Learning Communities (ODLC) Terenzini, & Wolfle, 1986; Raymond & A good start: Two-year effects of a program utilizes an experimental de- Napoli, 1998; Stovall, 1999), findings freshmen learning community program sign with random assignment to study from the National Resource Center for at Kingsborough Community College. the effect of learning communities on the First-Year Experience and Students MDRC, New York. student success. in Transition (2008) survey indicate that success courses may also be as- Taylor, K., Moore, W. S., MacGregor, Presents findings from a systematic sociated with engagement outcomes J., Lindblad, J. (2003). What we know literature review of research and as- such as increasing peer connections, now. National Learning Communities sessment specific to learning communi- use of campus services, participation Project Monograph Series. The Wash- ties conducted by the National Learning ington Center for Improving the Quality Communities Project. in campus services, and out-of-class of Undergraduate Education at The interaction with faculty. Additionally, Evergreen State College in coopera- research conducted by the Commu- tion with the American Association for nity College Research Center (CCRC) at Higher Education, Washington, DC. Teachers College, Columbia university, found that programmatic efforts may Tinto, V. (1997). Classrooms as Presents a mixed methods study of the integrate students both socially and communities: Exploring the educa- use of learning communities at Seattle academically by helping to facilitate tional character of student persistence. Central Community College. The study the development of students’ relation- Journal of Higher Education, 68(6), investigates the impact on collabora- ships with faculty and other students 599–623. tive learning strategies on both student (o’Gara et al., 2008). Moreover, evalua- persistence and learning. tion efforts at the Virginia Community College System examined the impact of Tinto, V. (1998). Learning communities Details a case study specific to the a comprehensive approach to student and the reconstruction of remedial edu- effectiveness of a developmental edu- orientation that included a half- to cation in higher education. Prepared cation learning community. Provides a full-day program (Seeking oppor- for presentation at the “Conference on description of the program, research Replacing Remediation in Higher Edu- procedures, and findings. tunities through Academic Recruit- cation” at Stanford University, January ment [SoAR]), group advising, and an 26–67, 1998, sponsored by the Ford orientation course. Findings indicated Foundation at the U.S. Department of that the program increased students’ Education. personal adjustment during the transition process and academic gains success in college by introducing them Derby & Watson, 2006; Glass & Garrett, among first-semester students. The to campus facilities, resources, and 1995; Grunder & Hellmich, 1996; Na- orientation course was also found to services; and/or by enhancing students’ tional Resource Center for the First-Year assist students in developing effective health or well-being, study skills, time Experience and Students in Transition, study habits, career and academic plan- management, or learning styles (e.g., 2008; o’Gara, Karp, & Hughes, 2008; ning, and knowledge regarding college Derby, 2007; Derby & Smith, 2004; Raymond & Napoli, 1998). Programmat- resources (Hollins, 2009). SPRING 2013 VoLuME | PAGE 27 Resources and support regarding table 4. First-year/Orientation/Success Program References first-year programs are available to researchers through the First-Year References for Designing/ Impact for Institutional Experience (http://www.sc.edu/fye/). Assessing Outcomes for First Researchers Additionally, Table 4 provides a list of Year/Orientation Success references specific to designing and as- Programs sessing outcomes for first-year, orienta- tion, and student success courses and Engberg, M. E., & Mayhew, M. J. Examines the impact of a first-year programs. (2007). The influence of first year program on a variety of outcomes, “success” courses on student learning including multicultural awareness, tOOLS FOR and democratic outcomes. Journal of commitment to social justice, and the College Student Development, 49(2), complexity of attributes. Also includes ASSESSING StUdENt 95–109. a discussion of connecting theory with practice. ENGAGEMENt Keup, J. R., & Barefoot, B. O. (2005). Utilizes data from the Cooperative In- Several national surveys are available Learning how to be a successful stu- stitutional Research Program’s (CIRP) to institutions interested in assessing dent: Exploring the impact of first year 2000 freshman survey and the Your student engagement and/or students’ seminars on student outcomes. Journal First College Year (YFCY) 2001 survey experiences during college, including of the First year Experience, 17(1), to study the relationship between taking the National Survey of Student Engage- 11–47. a first-year course and academic and ment (NSSE; http://nsse.iub.edu/). This social experiences of students. survey contains items assumed to mea- sure different components of student O’Gara, L. Karp, M. M., & Hughes, K. Investigates the perceived impact of engagement, including academic chal- L. (2009). Student success courses in taking a success course on individual lenge (e.g., preparing for class, using the community college: An exploratory benefits such as building relationships higher-order thinking skills), active and study of student perspectives. Commu- with faculty and developing study skills collaborative learning (e.g., contribut- nity College Review, 36(3), 195–218. at two urban community colleges in the ing to class discussions, working with Northeast. students outside of class), and student interactions with faculty members (e.g., Schwitzer, A. M., McGovern, T. V., & Presents findings of an evaluation talking about career plans, working Robbins, S. B. (1991). Adjustment investigating the relationship between on activities other than coursework) outcomes of a freshman seminar: A participation in a college orientation utilization-focused approach. Journal seminar and students’ social and aca- (Kuh, 2004). Additionally, seniors report of College Student Development, 321, demic adjustment in college. whether they participated in various 484–489. programs and on-campus activities, including learning communities. The Zeidenberg, M., Jenkins, D., & Cal- Examines the impact of enrolling in NSSE is typically administered in the cagno, J. C. (2007). Do student suc- a student success course over the spring using a paper or online version cess courses actually help community course of 17 semesters on various stu- of the survey to a random sample of college students succeed? Community dent outcomes, controlling for possible first-year and senior students (Kuh, College Research Center (CCRC) Brief extraneous variables. Cruce, Shoup, Kinzie, & Gonyea, 2008). No. 36, June. Variations of the NSSE that measure engagement of different student measured by the Faculty Survey of Stu- opment during the first year of college populations are also available, includ- dent Engagement (FSSE) (http://fsse. is the Your First College Year (YFCY) ing the Community College Survey of iub.edu/). Tips and recommendations survey, developed through collabora- Student Engagement (CCSSE) (http:// for analyzing and interpreting the NSSE tion between the Higher Education www.ccsse.org/) and Beginning College survey data are available in a 2009 is- Research Institute (HERI) and the Policy Survey of Student Engagement (BCSSE) sue of New Directions for Institutional Center on the First Year of College at (http://bcsse.iub.edu/). Moreover, many Research by Chen and colleagues. Brevard College (http://www.heri.ucla. institutions compare student responses Another survey available to institutions edu/yfcyoverview.php). This survey from the NSSE with faculty perceptions interested in assessing students’ devel- allows colleges and universities to PAGE 28 | SPRING 2013 VoLuME identify students’ experiences during in student development theory (Dale dent affairs personnel have knowledge the first year that encourage and sup- & Drake, 2007). Institutional research- of long-standing and professionally port student involvement, satisfaction, ers should work with faculty as well as accepted student development theory and learning, as well as other success academic and student affairs personnel (King & Howard-Hamilton, 2000) that is indicators that enhance first-year to utilize previously validated assess- likely to strengthen assessment efforts programs. Similar to the NSSE, the YFCY ment tools and survey items that and properly take into account factors allows for comparisons to national and are grounded in theory, rather than such as ethnicity, culture, and career institutional peer groups among par- developing home-grown surveys that choice (Pickering & Sharpe, 2000). Stu- ticipating institutions as well as trend may or may not be accurate measures dent and academic affairs practitioners and longitudinal analyses. The YFCY is of students’ experiences. Additional and faculty also have ready access and offered in both paper and web format recommendations specific to using can encourage student participation and is conducted at the end of the stu- engagement data in assessment and in surveys needed to properly assess dents’ first academic year (somewhere planning efforts are provided by Banta, student outcomes (Smith & Mather, between the months of March to June). Pike, and Hansen (2009). 2000). Moreover, institutional research offices may be able to provide precol- Third, the Degrees of Preparation sur- When possible, we also strongly lege data to student affairs divisions vey may also be of interest to institu- encourage the use of experimental to guide and inform the development tions in measuring ways that college designs that utilize random assignment of programmatic activities (Cole et al., experiences are related to various to groups and an experimental (i.e., 2009). Kinzie and Pennipede (2009) developmental and civic outcomes, students in the program) and control provide further discussion and recom- including critical thinking skills, career- group (i.e., group of students who do mendations for collaborating with related experiences, and civic engage- not participate) to assess cause-and- student affairs in using data. Addition- ment. This survey’s major components effect relationships between program ally, a New Directions article by Nelson and question descriptions are avail- activities and engagement outcomes. Laird, Smallwood, Niskode-Dossett, and able in an issue of New Directions for Examples of evaluation work utilizing Garver (2009) offers ideas for involving Institutional Research (ouimet & Pike, experimental designs are provided in faculty in assessment efforts specific to 2008). A copy of the piloted version of the learning community section of this student engagement. the survey is available at http://www. article. Because experimental designs aascu.org/accountability/survey/?u=1. are rarely possible, we also recommend REFERENcES Additional information regarding the the use of quasi-experimental designs above-mentioned instruments as well that adequately control for possible as an inventory of other potentially confounding variables (e.g., matching Astin, A. W. (1984). Student involvement: A developmental theory for higher education. relevant surveys and tools used to as- groups). Furthermore, in cases where Journal of College Student Development, sess student engagement outcomes is the program is already in place or the 25(4), 297–308. posted on the Association for Institu- independent variable (i.e., program) tional Research (AIR) website at http:// cannot be manipulated, we suggest Astin, A. W. (1993). What matters in college: Four critical years revisited. San Francisco: applications.airweb.org/surveys/De- the use of nonexperimental designs Jossey-Bass. fault.aspx. that adequately control for students’ background characteristics and precol- Astin, A. W. (1999). Student involvement: A developmental theory for higher education. cONcLUSIONS ANd lege characteristics that have been Journal of College Student Development, previously found to impact student 40(5), 518–529. REcOMMENdAtIONS outcomes (see discussion by Cole, Bank, B. J., Slavings, R. L., & Biddle, B. (1990). Kennedy, & Ben-Avie, 2009). Finally, we We hope that the information present- Effects of peer, faculty, and parental influ- suggest that institutional researchers ed in this article is useful to institutional ence on students’ persistence. Sociology of consider using qualitative methods researchers involved with program Education, 63, 208–225. to answer “how” and “why” questions planning, assessment, and/or accredi- Banta, T. W., Pike, G. R., & Hansen, M. J. specific to program assessment. tation efforts; we offer the following (2009). The use of engagement data in conclusions and recommendations. accreditation, planning and assessment. Next, we encourage institutional re- First, we recommend that student New Directions for Institutional Research, 141, engagement programs be clearly con- searchers to actively seek out collabo- 21–34. rations with faculty and student and nected to the institution’s core mission Bloom, D., & Sommo, C. (2005). 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