SchoolPsychologyReview, 2011,Volume40,No.4,pp.509–529 The Incredible Years Teacher Classroom Management Training: The Methods and Principles That Support Fidelity of Training Delivery Carolyn Webster-Stratton University of Washington Wendy M. Reinke, Keith C. Herman, and Lori L. Newcomer University of Missouri Abstract. This article focuses on the Incredible Years Teacher Classroom Man- agement(IYTCM)interventionasanexampleofanevidence-basedprogramthat embedsfidelityandadaptationwithinitsdesign.First,thecorefeaturesoftheIY TCM program along with the methods, processes, and principles that make the interventioneffectivearedescribed.Theimportanceoffidelityandmethodsfor effectively measuring fidelity are discussed. In addition, support mechanisms (training, mentoring, consultation, and coaching) necessary to facilitate high fidelityofimplementationofIYTCMarehighlighted.Thegoalistoclarifythe underlyingprinciplesandsupportsneededtoeffectivelyallowIYgroupleaders todisseminatetheIYTCMamongteacherswithdiversebackgroundsandskills, who work with students with varying developmental, academic, and social- emotionalneeds.Oftenfidelityandadaptationarethoughtofasmutuallyexclu- sive,butintheIYmodeltheyareconsideredbothcomplementaryandnecessary. Implicationsforschoolpsychologistsandpreventionsciencearediscussed. Considerableresearchhasdemonstrated (Hawkins, Catalano, Kosterman, Abbott, & that effective teacher classroom management Hill, 1999; Kellam, Ling, Merisca, Brown, & strategies promote student interest in learning Ialongo, 1998; Walker, Colvin, & Ramsey, (Kunter, Baumert, & Koller, 2007), enhance 1995). On the other hand, ineffective class- academic achievement and school readiness roommanagementpracticesinterferewithstu- (Webster-Stratton&Reid,2004),andprevent dents’ motivation and on-task learning and and reduce classroom- disruptive behavior contribute to escalating risk for developing The research reported here was supported by the Institute of Educational Sciences, U.S. Department of Education,throughGrantR305A100342tothesecondandthirdauthors.Theopinionsexpressedarethose of the authors and do not represent views of the Institute or the U.S. Department of Education. This research was also supported through Grant P30 MH066247 to the second and third authors from the NationalInstitutesofHealth,NationalInstituteofMentalHealth. Correspondence regarding this article should be addressed to Wendy M. Reinke, Department of Educa- tional, School, and Counseling Psychology, University of Missouri, Columbia, MO 65211; e-mail: [email protected] Copyright2011bytheNationalAssociationofSchoolPsychologists,ISSN0279-6015 509 SchoolPsychologyReview,2011,Volume40,No.4 disruptive behavior problems (Jones & Jones, behavioralproblemsareenteringschool(Bro- 2004; Webster-Stratton, Reid, & Hammond, phy,1996;Conroy,Sutherland,Haydon,Stor- 2004). For example, if elementary school mont, & Harmon, 2009). Increased classroom teachers of children presenting with early sizes and the inclusion of students receiving signs of aggressive/disruptive behavior fail to specialeducationservicesingeneraleducation consistently provide responsive and nurturing classrooms present challenges for teachers teaching, reinforcement for prosocial behav- working to provide instruction and manage ior, or effective proactive discipline, a coer- classroom behaviors among diverse learners. cive cycle may be established whereby chil- In fact, nearly half of new teachers leave the dren’s oppositional and negative behavior is profession within five years, many citing stu- reinforced either by the teacher’s harsh or dent misbehavior as a primary reason (Inger- critical responses or by giving in to their de- soll, 2002). Thus, to fully support teachers’ mands(seeReinke&Herman,2002).AsPat- effortstouseeffectiveclassroommanagement terson, Reid, and Dishion (1992) have de- practicesthatnurture,encourage,andmotivate scribed, these patterns of negative or coercive students with varying developmental abilities interactions at school contribute to a cascade and cultural backgrounds, evidence-based ofnegativeoutcomesforchildrenwithantiso- teacher classroom management training pro- cial behaviors including peer rejection, nega- gramsareneededthatareflexibleandadaptive tive school reputations, academic failure, and to the unique challenges faced by teachers. furtherescalationoftheirantisocialproblems. Further, these training programs need to be Well-trained teachers can help children attentive to the varying backgrounds and ex- whoareaggressive,disruptive,anduncooper- periences of teachers, and provide teachers ative to develop the appropriate social behav- with additional consultation and support ac- iorandemotionalself-regulationthatisapre- cording to individual classroom needs. requisite for their academic success in school (Walkeretal.,1995;Webster-Stratton&Reid, The Incredible Years Teacher 2004; Webster-Stratton, Reid, & Hammond, Classroom Management (IY TCM) 2004; Webster-Stratton, Reid, & Stoolmiller, Program 2008).However,manyteacherssimplyarenot adequately prepared to manage the escalating The IY TCM program (Webster-Strat- numberofstudentswithbehaviorproblemsin ton,1994)ispartofaseriesofthreeinterlock- their classrooms; some even enter the work- ing and complementary IY training programs force without having taken a single course on forparents,children,andteachersdesignedto behaviormanagement(Barrett&Davis,1995; reduce the multiple risk factors associated Evertson&Weinstein,2006;Houston&Wil- with early-onset conduct problems and emo- liamson, 1992). In a recent survey of elemen- tional and social difficulties in children ages tary teachers, teachers reported managing be- 3–8 years. The IY training series is grounded havior in the classroom to be their greatest in cognitive social learning and relationship challenge(Reinke,Stormont,Herman,Puri,& theories about the development of antisocial Goel,2011).Whenaskedaboutareasinwhich behaviors in children (Patterson et al., 1992) they felt they needed additional training, as well as developmental, modeling, and self- teachers in this survey stated that the number efficacy theories (Bandura, 1977, 1982). The one area for which they needed training and IY TCM program targets key school risk fac- support was in managing challenging class- tors that can lead to negative outcomes for room behaviors. students, and works to break the negative co- Teacherstodayarepresentedwithmore ercive cycle described earlier while strength- complex classrooms. Increasing numbers of ening protective factors. To accomplish this, students with English as a second language teachers are trained in evidence-based prac- (NationalClearinghouseforEnglishLanguage tices of effective behavior management, pro- Acquisition, 2009) and with emotional and active teaching, teacher–child relationship 510 IncredibleYearsAdaptationWithFidelity skills, parent–teacher collaboration, behavior Webster-Stratton et al., 2004; Webster-Strat- plans addressing developmentally appropriate ton et al., 2008). Further, teachers’ reports of goalsforindividualstudents,andwaystopro- parent bonding and involvement in school mote students’ emotional regulation, social were significantly higher for trained than un- skills and problem-solving skills. trainedteachers(Webster-Strattonetal.,2001; Webster-Strattonetal.,2008).Independentin- Research on the IY TCM Program vestigatorshavereplicatedmanyofthesefind- ings in low-income, high-minority Head Start The IY Series has been the subject of classroomsinChicago(Raveretal.,2008)and extensive empirical evaluation over the past NorthCarolina(Williford&Shelton,2008),in three decades. All three programs have been low-income counties in Michigan (Carlson, widely endorsed by various review groups, Tiret,Bender,&Benson,2011),inWaleswith including the Office for Juvenile Justice and Sure Start (Hutchings, Daley, Jones, Martin, Delinquency Prevention, as one of 11 “blue- Bywater, & Gwyn, 2007), in Jamaica with print”modelviolencepreventionprogramsfor teachersof24preschoolsininner-cityareasof treating and preventing disruptive behavior Kingston (Baker-Henningham, Walker, Pow- disorders (Webster-Stratton et al., 2001). Fur- ell, & Gardner Meeks, 2009), and as a stand- ther, all three programs have been imple- alone self-administered training program with mentedandevaluatedaspreventionprograms preschool teachers receiving consultation with high-risk populations (e.g., Head Start (Shernoff & Kratochwill, 2007). and primary grades serving low-income fam- ilies)andastreatmentinterventionswithchil- Fidelity of IY TCM Program Delivery dren with diagnoses such as oppositional de- fiant disorder and attention deficit hyperactiv- An important topic around the delivery ity disorder, or with developmental delays. of EBPs is the fidelity with which these pro- Evaluationsindicateimplementationwithhigh grams are implemented in the field. Fidelity, fidelityacrossavarietyofsettingsandcultural also referred to as treatment integrity, is an contexts (see Webster-Stratton & Reid, overarching term defined as the degree of ex- 2010a). actness with which the delivery of a program The IY TCM group-based training pro- adheresto,orreproduces,theoriginaltraining gram has been evaluated by the developer in program model features with the goal of rep- three randomized control trials as well as by licating original research outcomes (Schoen- sixindependentinvestigators.Acrossthesetri- wald & Hoagwood, 2001). Fidelity can be als, research findings indicated that indepen- conceptualized in three dimensions: (1) treat- dent observers reported that trained teachers ment adherence, or trainer delivery of core uselessharshdisciplineandcriticism,provide program content and intervention dosage more nurturing and praise, demonstrate more (number of hours of training) in the recom- consistency and confidence, and build higher mended sequence, (2) interventionist compe- levelsofpositiveclassroomclimatethancon- tence, or the IY trainer’s skill level of using trol teachers (Raver et al., 2008; Webster- the training methods, processes, and learning Stratton et al., 2004). Children in classrooms principles employed in the original program withtrainedteacherswereobservedtobesig- model, and (3) treatment differentiation, or nificantlylessaggressivewithpeersandmore implementation of the program for the popu- cooperativewithteachers(Webster-Strattonet lation for whom the program was designed al., 2001; Webster-Stratton et al., 2004). In (Gresham, 2009; Power et al., 2005). In addi- addition, these children exhibited more social tion to the three dimensions outlined here, competence, emotional self-regulation, and Power and colleagues (2005) note that partic- schoolreadinessskills,andlessconductprob- ipant responsiveness, or the level of partici- lems in comparison to children in control pants’ engagement in the intervention, is an classrooms (Webster-Stratton et al., 2001; important component to treatment fidelity. In 511 SchoolPsychologyReview,2011,Volume40,No.4 other words, fidelity encompasses both the studies do not include data on any dimension qualityandquantityofEBPtrainingdelivery. of treatment fidelity (Sanetti, Gritter, & Do- bey, 2011). Consequently, we have a poor Why Does Fidelity Matter? understanding of what aspects of treatment implementation are important for outcomes Convincing evidence exists that high (Perepletchikova, Treat, & Kazdin, 2007). To program delivery fidelity is predictive of sig- trulyunderstandtheeffectofEBPsonstudent nificantpositiveoutcomesacrossanumberof outcomes, it is imperative that researchers different EBPs, notably parent training pro- measure the dose, content, and processes of grams(Eamesetal.,2009;Henggeler,Schoe- delivery for these programs. nwald, Liao, Letourneau, & Edwards, 2002; For the remainder of this article, we Wilson & Lipsey, 2007). On the other hand, focus on the IY TCM program as an example poor program fidelity, including reduced pro- ofanEBPthatembedsfidelityandadaptation gramdosage(numberofhoursoftrainingand withinitsdesign.First,webrieflydescribethe poor sequencing) and poor quality delivery, core features of the IY TCM program along has been shown to predict little or no change, withthemethodsandprocessesthatmakethe challenging the view that some exposure to intervention effective. Second, we highlight program components is better than no expo- the dissemination support mechanisms (train- sure. Research shows that higher program ing, mentoring, consultation, and coaching) doses of several EBPs produce superior out- necessary to facilitate high fidelity of imple- comes to partial dosage (Borduin et al., 1995; mentation of IY TCM. The goal is to clarify Lochman et al., 2009). Analyses of dose–re- theunderlyingprinciplesandlayeredsupports sponse effects for the IY parent program has neededtoeffectivelydisseminatetheIYTCM shownapositiveassociationbetweennumbers program to teachers with diverse cultural of parent sessions attended and the effect size backgrounds and skills who work with stu- of program outcomes (Baydar, Reid, & Web- dents with varying developmental, academic, ster-Stratton, 2003). Moreover, prior research andsocial-emotionalneeds.Oftenfidelityand on the process of IY program delivery has adaptation are thought of as mutually exclu- indicated that quality of program delivery sive, but in the IY model they are considered methods and processes were related to effect both complementary and necessary. Finally, size of outcomes (Eames et al., 2009; Scott, we discuss implications for school psycholo- Carby, & Rendu, 2008). For several EBPs gists and future research. includingtheIYparentprogram,researchhas shown that by adding consultation and super- IY TCM Training Methods and vision for trainers after the original training, Delivery Principles fidelity of program delivery is enhanced (Henggeleretal.,2002;Lochmanetal.,2009; The IY Series is frequently misunder- Raver et al., 2008; Webster-Stratton, Reid, stood as a fixed-dosage, inflexible, curricular- Hurlburt, & Marsenich, in prep). Taken to- driven EBP. Instead, the IY Series is better gether, these findings lend support to the as- understood as a set of principle-driven, dy- sertion that higher dosages and quality deliv- namic interventions that were developed in eryleadtomorerobusteffects.Sadly,todate, applied settings and that are flexibly adapted very few randomized control trials of evi- toeachculturalcontextforchildrenwithvary- dence-based teacher classroom management ing developmental abilities based on ongoing trainingprogramsexistwheretrainingfidelity dialogue and collaboration between partici- process,methods,anddosagehavebeenmea- pantsandtraininggroupleaders(seeWebster- sured, let alone comparisons made to short- Stratton & Reid, 2010a; Webster-Stratton, ened versions of these programs. In fact, a 2009; Webster-Stratton & Reid, 2008). The recent review of school-based intervention big ideas or principles, and the video-based studiesreportedthatthemajorityofpublished vignettes and participant books (Webster- 512 IncredibleYearsAdaptationWithFidelity programmodelsuccessfullyisforgrouplead- ers to understand how to tailor the program according to the individual needs of each teacher. Group leaders can achieve flexible applications of the manual when there is un- derstanding of the program at multiple levels, includingtheprogrammodel,content,training methods,anddeliverylearningprinciplesbuilt into the program to promote a culturally and developmentally responsive structure for di- verse populations. Thus, fidelity to the IY Figure 1. Reciprocal interaction be- TCMemploysamodelnotunlikethepartner- ship-based framework outlined by Power and tween Incredible Years Teacher Class- colleagues (2005), in which the group leaders room Management group leaders and incorporate the core components of the inter- participants. vention with responsive strategies targeting the identified needs of the teachers and the Stratton,1999),givestructuretotheprograms, individual students in their classrooms. butflexibleimplementationgivesvoicetothe Evidence of the success of the IY im- participants and helps ensure that the content plementation and adaptation processes comes fitsthecontextoftheirlives.Figure1provides from the high attendance rate by teachers in a diagram of the reciprocal interaction be- prior IY TCM studies in varied contexts. In tweengroupleadersandparticipantexperienc- one study (Herman, Borden, Reinke, & Web- es/backgrounds, which allows IY TCM to be ster-Stratton, 2011), 159 preschool through tailored to the specific needs of group mem- second-grade teachers agreed to participate in bers with high fidelity. By using a principle- the trainings as part of a multicomponent in- driven framework and flexible delivery strat- terventionforchildrenintheirclassroomswho egies, the IY interventions have proven to hadbeendiagnosedwithadisruptivebehavior affect parent, child, and teacher behaviors disorder. Every teacher in the study attended acrossawiderangeofsettingswithculturally everytrainingsessioninexchangeforcontinu- diverse groups of participants in repeated and ing education credits and no payment. Like- rigorous evaluation studies (Webster-Stratton wise,inthefirstyearofanongoingtrialbeing & Reid, 2010b). conducted by the second and third authors IY TCM is recommended to be deliv- with general education teachers in an urban ered in six full-day workshops spread out setting with high rates of poverty and a pre- monthly over the school year by trainers dominately African American student body (called“groupleaders”)togroupsofteachers. (98% of students in two of the schools were The IY TCM program utilizes self-reflective AfricanAmerican),all17teachersattendedall and experiential learning, group support and training sessions. Meals were provided, but problem solving, and specific training meth- teacherswerenotpaidfortheirattendancenor odsthatteachinstructorsimportantclassroom did they receive continuing education credit. managementskillsalongwithhelpingteachers managetheirownself-regulationandstress.It IY TCM Training Methods is recommended that, between each training workshop, an IY TCM coach visits teachers’ ThecoreIYTCMtrainingmethodsused classrooms to model skills and support teach- to support effective classroom behavior man- ers’efforts,andmeetsindividuallywithteach- agement skills include having trained group ers to help them generalize the principles leaders who (1) facilitate supportive and col- learned and refine behavior plans specific to laborative teacher group processes and prob- their classroom. Part of using the IY TCM lem-solving interactions, (2) use video vi- 513 SchoolPsychologyReview,2011,Volume40,No.4 gnettes chosen to model effective teacher in- wide social and emotional developmental teractionswithstudentsrepresentingavariety span. Third, IY TCM uses role-play, and ex- ofdevelopmentalabilities and ages, (3)struc- periential and self-reflective learning. Role- ture role-play and practices for teachers to play and performance-based practice of unfa- self-reflect and have experiential learning, us- miliar or newly acquired behaviors and cog- ing the newly acquired classroom manage- nitions has been shown to be effective in ment skills, (4) set up small-group break-out producing behavioral changes (Twentyman & sessions for behavior planning, (5) assign McFall,1975).Role-playpracticeshelpteach- classroom practice assignments between ers anticipate situations more clearly, drama- monthly workshops, and (6) weekly IY TCM tizing possible sequences of behavior and coach visits to classroom teachers to support thoughtsthatoccurintheeverydayclassroom generalization of skills and enhance learning. setting. This allows teachers to apply behav- Thesetrainingmethodsareusedacrossthesix ioralandcognitiveprinciplestosituationsthat workshop sessions. are specific to their individual situations. First,akeypartofthetransportabilityof Fourth, IY TCM uses small-group break-out IYisthatitisdeliveredingroups.Notonlyis sessions to simulate strategies regarding be- thisapproachmorecost-effectivethanindivid- haviorplansandtoengageteachers.Thus,IY ual consultation, but it also allows training TCM employs a partnership learning philoso- group leaders to capitalize on dimensions of phy (Knight, 2010). Partnership learning uses groupprocessesthatfacilitateteachercooper- strategies to allow the teachers to express ative learning (Brown & Palincsar, 1989; themselves with a reciprocal approach to Eames et al., 2009), motivation, and self-effi- learning between the teachers and the group cacy(Bandura,1982).Moreover,theapproach leaders. Lastly, IY TCM uses weekly class- attempts to build social networks among room practice assignments and coaching to teachers and reduce the isolation and stigma help transfer what is learned in the monthly that they commonly experience, especially groupworkshopstopracticeintheclassroom. thosewhoarestrugglingwithclassroomman- Learning about a skill or creating a behavior agement (Abdallah, 2009). The group leaders plan during the workshop group discussion is encourage group participant collaboration, one thing, but implementing it with real stu- problem solving, and the sharing of their suc- dentsintheactualclassroomsettingisanother cessesintacklingdifficultproblemsaswellas (see Fixen, Naoom, Blase´, Friedman, & Wal- theirmistakesandfeelingsofguilt,anger,and lace, 2005). Teachers bring the successes and depressioninvolvingpersistenceofmisbehav- challenges they have faced in implementing ior from their students. These discussions the strategy or behavior plan in the classroom serveasapowerfulsourceofsupport.Another to the next workshop. Thus, the between- advantage of the group is that it allows the workshop practice assignments serve as pow- group leader to capitalize on the collective erful experiential learning opportunities and knowledgeandwisdomofalltheteacherpar- stimuli for discussion, review, and refinement ticipants. Teachers learn as much from each of strategies and further role-plays in subse- other as they do from the group leader. quent workshops (see Knight, 2010). Second,theIYTCMprogramusescog- nitive social learning, modeling, and self-effi- IY Principles cacy theory (Bandura, 1977), which contends that observation of a model can support the Programs must be flexible enough to learning of new skills. As applied to teacher allow for some adaptations for the given cul- training in behavior management skills, IY tural contexts of participants, as well as the TCM uses video-based modeling, which in- skill level and degree of experience of the volves showing participants culturally diverse individual teachers. The core teaching meth- teachersusingeffectivebehaviormanagement ods described earlier support trained group skills with diverse children representing a leaders in doing this effectively. In addition, 514 IncredibleYearsAdaptationWithFidelity theIYSeriesencompassesasetofunderlying the group leader will personally contact that deliveryprinciplesthatallowforthecontentto teachertoresolvetheissueor,ifthedifficulty be tailored to the specific audience and the issharedbyothers,bringitupinasubsequent specific needs of each teacher attending the workshop. group trainings (see Figure 1). Principle 2: Start With Teachers Principle 1: Collaboration and Choosing Goals and Self-Monitoring Relationships Are Essential to Teacher Progress Learning Collaboration implies that teachers ac- The IY TCM model is active and col- tivelyparticipateinsettinggoalsandthetrain- laborative. In a collaborative relationship, the ing agenda. In the initial workshop, teachers group leaders do not set themselves up as areaskedtosharesomeoftheirexperiencesas “experts” dispensing advice about how teach- wellastheirgoalsforthetrainingprogramand ers should teach more effectively. Rather, forspecificstudentstheywanttoaddress.This teachers function as experts regarding their initial discussion often produces immediate ownstudents,classroom,school,andcommu- group rapport as teachers realize they have nity in determining their goals. Collaboration shared difficulties and are working toward implies a reciprocal relationship and training similar goals. These initial long-term goals basedonusingequallythegroupleaders’and support the development of short-term goals the teachers’ knowledge, strengths, and per- between workshop meetings. This principle spectives (see Knight 2010; Webster-Stratton ensures that the goals are congruent with & Herbert, 1994). The collaborative group teacher values and suit the backgrounds or leader actively solicits the teachers’ ideas and abilities of the students in their classrooms. feelings, learns about their classroom, and in- The use of goal setting has been shown to volves them in the reflective learning process supporttransferofskillsintopracticeinwork- by inviting them to share their experiences, place settings (Reber & Wallin, 1984; Rich- discusstheirthoughtsandorideas,andengage man-Hirsh, 2001). inproblemsolving.Anotheraspectofthecol- Teacherscompleteself-reflectioninven- laborative process is having the group leader tories regarding their use of the ideas dis- work with teachers to adapt concepts and cussed on the topic and determine their goals skillstotheirparticularcircumstances.TheIY for the subsequent month. At the following groupleadersandcoachesrecognizeandvalue workshop, teachers reflect on their progress cultural differences and the diversity of toward achieving their goals and share their teacher and student backgrounds. A collabor- own personal observations of their use of the ative group leader works carefully to process teachingstrategies.Inaddition,betweenwork- differenttheoreticalframeworksandhelpeach shopsessions,theteachers workdirectlywith teacher use the content in a way consistent an on-site IY TCM coach who helps support withhisorherteachingstyleandbeliefs.This teachers in meeting these goals in the actual climate of trust creates a safe place for teach- classroom. In a recent cohort, teacher-deter- erstorevealchallengestheyfaceandrisknew minedgoalsincludedimprovingandstrength- approaches. Further, at the end of each train- ening relationships with particular students, ing workshop, teachers complete a brief eval- increasing positive contact with parents, in- uation form. This provides the group leaders creasing collaboration with the parents of at- with immediate feedback about how each risk students, using planned ignoring as a re- teacher is responding to the group leaders’ sponse to minor misbehavior, and supporting styles, group discussions, practices, content, specific students to develop self-regulation and video vignettes presented in the work- skills. For students who demonstrate excep- shop.Whenateacherisdissatisfiedorhaving tional challenges, the teacher and IY TCM trouble with a concept or workshop method, coach problem solve, tailoring strategies to 515 SchoolPsychologyReview,2011,Volume40,No.4 Figure2. IncredibleYearsTeacherClassroomManagementtrainingpyramid. addressthechallengebycreatinganindividual draw upon the goals and skills that each behavior plan. In a recent cohort of teachers, teacher is working toward, allowing group the coach worked with teachers to use clear memberstoseethesimilaritiesinsomeofthe limits, praise and encouragement, and social- challenges they face. This promotes cohesion emotional coaching with a student whose as well as attention to individual goals, thereby mother was incarcerated; positive forecasting makingtheprogramrelevanttoeachteacher. and incentives with a student with significant language delays and disruptive behavior; and Principle 3: The IY Teaching Pyramid social-emotional coaching combined with in- Is a Road Map for Content creased parent contact with a student with poor peer relations and disruptive behavior. The Teaching Pyramid serves as the During workshop meetings, the group leaders road map for delivering program content (see 516 IncredibleYearsAdaptationWithFidelity Figure2)andisusedtohelpteachersconcep- and IY TCM group leaders and coaches em- tualizeeffectiveandsupportiveclassroomen- powers teachers in their ideas and enhances vironments. The bottom of the pyramid de- their ability to cope with challenges. Bandura picts behaviors and activities that should be (1977, 1982, 1989) suggested that self-effi- liberally applied as teachers form the founda- cacyisthemediatingvariablebetweenknowl- tion for development of other skills and be- edge and actual behavior. Teacher self-effi- haviors. The base of the pyramid includes cacyandincreasedself-confidenceareaccom- building positive relationships with students plished in this program through the goal- and parents, proactive strategies, and specific setting,self-reflectioninventories,experiential academic, persistence, social, and emotional learning, mutual support, and collaboration coaching methods. A basic premise of the mentioned earlier. Workshop group leaders model is that a positive relationship founda- and coaches facilitate this by celebrating tion precedes discipline strategies, and atten- teachers’ success at achieving their goals, tion to positive behaviors should occur far strengthening their knowledge base, and in- more frequently in effective classroom envi- creasing their autonomy, instead of creating ronmentsthanattentiontonegativebehaviors. dependence on the group leaders or coach. Only when a positive foundation is in place Thereisfurtherreasonforthismodel:Because within the classroom will strategies higher up the IY program wants teachers to adopt a onthepyramidbeeffective.Allofthetraining participative,collaborative,empowering,self- elements are principles, however, and are ne- reflectiveapproachwiththestudentsandfam- gotiated with each teacher in terms of how ilies with whom they work, the group leaders they are implemented in a given classroom. model this approach for them in all of their Thatis,howagiventeacherconveyswarmth, interactions with teachers. defines and communicates expectations, and For instance, coaching, praise, and re- chooses consequences is up to that teacher to wardmethodsareusedliberallywithteachers ensure that it fits with their personalities and bytheleadersandcoaches.Thisreinforcesthe perceived needs of the class. Teachers are teachersandservesasamodelforusingthese encouragedtousetheirprofessionaljudgment, strategies with students. Group participants including their knowledge of their classroom are also encouraged to praise one another. and their students, to make decisions about Group leaders pull out important workshop howtheprinciplesonthepyramidareenacted content from the ideas and comments gener- intheirclass.Thepyramidisalsothefounda- atedbyteachersinthegroupmeetingthrough tion for flexible adherence to program princi- these teachers’ own language. For instance, ples. For example, after a presentation of the duringarecentsessionthegroupleaderasked, pyramidtoteachersinarecenttrialinschools “What are you thinking that helps you stay with many students facing risk for negative calm?”Theteacherreplied,“Ithinktomyself, outcomes, one teacher commented, “We are ‘Bystayingcalm,Iamapositivemodeltomy the base for our students.” This concept reso- students for how to solve problems.’” The nated with the other teachers at the training groupleaderhighlightedthatthisteachercame and became their rule for understanding and up with the principle that children learn by applying IY in their schools. watching others (modeling principle) and wrote this principle, which can be applied Principle 4: Build Participants’ across multiple situations, on a poster for re- Confidence and Self-Efficacy view in subsequent sessions. Teachers will only be successful in im- Principle 5: Address Cognitions, plementing new practices if they believe that Emotions, and Behaviors theycandoitandiftheybelievedoingsowill produce desired changes (see Han & Weiss, A common barrier to effective imple- 2005). The partnership between the teachers mentationofnewpracticesforteachersistheir 517 SchoolPsychologyReview,2011,Volume40,No.4 owninternaldialoguesaboutthemselves,their learner perceiving the training as relevant to world (e.g., their students, workplace, peers, real world conditions (National Research supervisor), and their future. Quite often, Council, 1991). Therefore, IY TCM places a teachers are unaware of their self-dialogue. majoremphasisonexperientiallearningrather Thereisaclearlinkbetweenthoughts,behav- thansimplydidacticinstruction.First,teachers iors, and emotions (Bandura, 1989). For in- observegroupleadersandvideomodelsdem- stance, teachers who have worked for months onstrating effective implementation of teach- with a challenging student without success ing practices. Next, they are given the oppor- may have developed very negative views of tunity in the group discussions to reflect on the student that, in turn, influence their inter- which practices fit best with their style and actionswiththisstudentandperhapseventhe class. This is followed by demonstration and parent(s).Forthesereasons,throughouttheIY practice of the observed skills in front of the TCM intervention, attention is given to these entire group where role-playing teachers re- self-defeating thoughts and the emotions and ceive feedback and are empowered for their behaviors they engender. These thoughts are ideas. In addition, small-group practices are elicited during role-play practices and discus- setupwhereteacherspracticewiththeirpeers sionsofchallengingstudents.Thisuseofrole- and are given feedback about their perfor- playpracticeanddiscussionallowsthecontent mance. Again, this principle allows for tai- for learning these skills to be specific to the lored delivery of the program with high fidel- emotional challenges faced by teachers in the ity because the content and practice opportu- group.Anexampleofthisisateacherwhodid nitiesincorporatespecificchallengesfacedby not believe she could work effectively with a teachers in their classrooms. As an example, student she found to be particularly challeng- teachersatarecenttrainingexpressedconcern ing, and about whom she confessed, “I just about the use of ignoring as a strategy with don’tlikehim.”Awarethatshewasputoffby someoftheirstudents.Thegroupleadersthen thestudentandavoidedinteractionswithhim, invited a teacher whom they had observed she doubted her ability to overcome her aver- using ignoring effectively in her classroom to sion to him in order to implement proactive demonstrate the skill as applied to working strategies. Through role-play, one teacher in with a particularly challenging student. The the group whispered encouraging statements role-play was especially effective because to help her communicate in a sincere, enthu- many of the teachers were from the same siastic, and positive manner as another group building, and thus familiar with the student. membertooktheroleoftheoffendingstudent. During follow-up visits with the IY TCM Principle 7: Contextualize the Learning coach, the teacher reviewed her use of the Process strategy. Ultimately, the teacher not only in- Generalization, or the ability to apply creased her positive interactions with the stu- specific skills in the training to one’s own dent, but she reported that she had grown to unique situation, and to extrapolate from cur- like him. She noted an increase in his task rent concerns to future classroom challenges, engagement and participation in class. As a is enhanced when teachers are exposed to a result of her experience in the program, she varietyofclassroomsituationsandapproaches felt more confident in her ability to be effec- to solving problems (Fixen et al., 2005). The tive with challenging students. IY TCM program works to increase general- ization of skills by choosing a variety of vi- Principle 6: Use Experiential and Self- gnettes and by group leaders using probing Reflective Learning Methods questions that are specifically relevant to the Factors found to increase transfer of teachers in the group. Group problem solving learning to real world settings include active further helps support this process, making the learner participation in the training and the content applicable for those teachers in the 518