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DOCUMENT RESUME ED 481 319 JC 030 514 Institutional Effectiveness Survey, 1998-2003. TITLE INSTITUTION Pensacola Junior Coll., FL. Office of Institutional Research and Effectiveness. REPORT NO PJC-R-03-1448; PJC-R02-1290; PJC-R-01-1140; PJC-R99-810 2003-00-00 PUB DATE 24p.; Cover title varies. NOTE PUB TYPE Reports Research (143) Tests/Questionnaires (160) EDRS PRICE EDRS Price MF01/PC01 Plus Postage. DESCRIPTORS *Community Colleges; Faculty; *Faculty Evaluation; *Research; Research Design; Research Methodology; Research Opportunities; Research Tools; Two Year Colleges IDENTIFIERS *Pensacola Junior College FL ABSTRACT This document contains the results of the Institutional Effectiveness Survey starting from the academic years 1998-1999 to 2002-2003 completed at Pensacola Junior College. The survey calls for reporting Institutional Research as one of the 53 primary functional areas of the College. The document states that the goal of institutional research is to develop and maintain a program of applied research designed to provide appropriate data and analysis of that data to the College, the community, and state and federal agencies. Also, it should provide data and analysis on studies preformed, faculty characteristics and faculty workload to the College administration Board and other agencies required. The indicator used to analyze the data is as follows: At designated intervals, a sample of users will be surveyed with a 70% rating of the services as meeting their needs within a reasonable period. The document contains a copy of the survey instrument that was randomly sent out to administrators and faculty that had requested special data report for each academic year between 1998-2003. Also, the document contains comments made by all of the administrators and faculty in an anonymous manner. For every year, the majority of administrators and faculty found the information provided to be extremely useful, extremely clear, extremely accurate, and delivered in a timely manner. (MZ) Reproductions supplied by EDRS are the best that can be made from the original document. Institutional Effectiveness Survey, 1998-2003 Pensacola Junior College Office of Institutional Research and Effectiveness U.S. DEPARTMENT OF EDUCATION PERMISSION TO REPRODUCE AND Office of Educational Research and Improvement DISSEMINATE THIS MATERIAL HAS EDUCATIONAL RESOURCES INFORMATION BEEN GRANTED BY CENTER (ERIC) This document has been reproduced as M. McLeod received from the person or organization originating it. Minor changes have been made to improve 9 TO THE EDUCATIONAL RESOURCES reproduction quality INFORMATION CENTER (ERIC) Points of view or opinions stated in this o document do not necessarily represent official OERI position or policy. 2 BEST COPY AVAILABLE Institutional Effectiveness Survey Institutional Research (#41) 2003 (SACS 3.3) Pensacola Junior College Office of Institutional Research and Effectiveness R-03-1448 IVI1VI 4-9-03 II Institutional Effectiveness: The Institutional Effectiveness Plan for 2002-2003 calls for reporting Institutional Research as one of 53 primary functional areas of the college. The plan requires the following: INSTITUTIONAL RESEARCH (Strategic Goal 10): XV. Develop and maintain a program of applied research designed to provide GOAL A. appropriate data and analysis of that data to the college, the community and state and federal agencies required. Provide data and analysis on studies performed, faculty OBJECTIVE 2. characteristics and faculty workload to the college administration Board and other agencies required. At designated intervals, a sample of users will be surveyed INDICATOR b. with a 70% rating of the services as meeting their needs within a reasonable period. [Other satisfaction measures were also considered in this survey.] 1 Survey Results: A survey instrument (see attached form) was randomly sent to PJC administrators and faculty who requested special data reports in 2002-2003. Seventeen usable evaluation forms were received. Findings: This information was received 1. A. in a very timely manner. 88.2% 15 B. in a timely manner. 11.8% 2 It was 2. A. extremely useful. 10 58.8% B. very useful. 35.3% 6 C. useful. 5.9% 1 This material was 3. A. extremely clear. 12 70.6% B. very clear. 29.4% 5 4. I found this information to be A. extremely accurate. 47.0% 8 B. very accurate. 6 35.3% X. No response. 17.6% 3 Conclusion: The standard of 70% ("A" and "B" ratings) was met in each case. 2 Comments: A solid report put together on short notice to provide information regarding program mix 1. for fee paying and non-fee paying students. Valuable necessary report allowing year to year cost data for decision making. 2. Always provides information requested in timely accurate manner. Thank you! 3. Office of Inst. Eff has always been very responsive to any requests that the Library (LRC) 4. makes. Thanks. Thanks!! 5. I requested the data @ 8:36AM 02.10.03 and by 10:46AM the same morning I was 6. notified that my request had been received. At 1:31PM the same day I received the data for a VA audit. I responded with a thank you that afternoon. just can't Imperfections in clarity are the responsibility of the receiver, not the sender 7. read those statistical symbols. I understood what I needed. Excellent report. 8. I cannot verify the accuracy. I assume it is accurate. 9. Thanks for your service! 10. I remain amazed at the amount of information (statistical & otherwise) that is available in 11. the Office of Inst. Research & Effectiveness. This is terrific! Please thank Dr. McLeod for me. We are so fortunate to have him and 12. all of you in his department! Thank you! 13. Thank you very much for taking the time to review my degree. 14. And it's WONDERFUL! Just what I was looking for. Thank you so very much! 15. Marshall, thanks for the data that you faxed to me. 16. 3 SuRgestions: Keep up the great work. 1. Advise requestors when electronic files are available and offer choice of paper or 2. electronic. None. Thank you! 3. keep up the great work. Thanks again. None 4. Add all charter high schools for Santa Rosa and Escambia School District. 5. 4 4 Institutional Effectiveness Survey Institutional Research (XV. A. 2. b.) 2001 (SACS 3.3) Pensacola Junior College Office of Institutional Research and Effectiveness R-02-1290 MM 4-4-02 Institutional Effectiveness: The Institutional Effectiveness Plan for 2001-2002 calls for reporting Institutional Research as one of 53 primary functional areas of the college. The plan requires the following: INSTITUTIONAL RESEARCH (Strategic Goal 10): XV. Develop and maintain a program of applied research designed to provide GOAL A. appropriate data and analysis of that data to the college, the community and state and federal agencies required. Provide data and analysis on studies performed, faculty OBJECTIVE 2. characteristics and faculty workload to the college administration Board and other agencies required. At designated intervals, a sample of users will be surveyed INDICATOR b. with a 70% rating of the services as meeting their needs within a reasonable period. [Other satisfaction measures were also considered in this survey.] 1 8 4 Survey Results: A survey instrument (see attached form) was sent to PJC administrators who requested special data reports in 2001-2002. Twenty-two usable evaluation forms were received. Findings: N % This information was received 1. A. in a very timely Trimmer. 20 90.9% B. in a timely manner. 9.1% 2 It was 2. A. extremely useful. 72.7% 16 B. very useful. 27.3% 6 This material was 3. A. extremely clear. 72.7% 16 B. very clear. 27.3% 6 I found this information to be 4. A. extremely accurate. 63.6% 14 B. very accurate. 18.2% 4 X. No response. 18.2% 4 Conclusion: The standard of 70% ("A" and "B" ratings) was met in each case. 2