DOCUMENT RESUME ED 481 022 EC 309 788 Burgstahler, Sheryl, Ed. AUTHOR Building the Team: Faculty, Staff, and Students Working TITLE Together. Presentation and Resource Materials. [Notebook and Videotapes]. Washington Univ., Seattle. INSTITUTION Office of Postsecondary Education (ED), Washington, DC. SPONS AGENCY 2002-00-00 PUB nATE 401p.; Accompanying videotapes are not available from ERIC. NOTE P33A990042 CONTRACT AVAILABLE FROM DO-IT (Disabilities, Opportunities, Internetworking, & Technology), University of Washington, Box 355670, Seattle, WA 98195-5670 ($125) . Tel: 888-972-3648 (Toll Free); Tel: 206-685-3648; Fax: 206-221-4171; e-mail: [email protected]; Web site: http://www.washington.edu/doit. For full text: http://www.washington.edu/doit/TeamN/. For the most current text of the videotapes: http://www.washington.edu/doit/Faculty/Trainers/. For transparency templates: http://www.washington.edu/doit/Faculty/ . Classroom Guides Non-Classroom PUB TYPE Teacher (052) Guides Non-Print Media (100) (055) EDRS PRICE EDRS Price MF01/PC17 Plus Postage. DESCRIPTORS *Academic Accommodations (Disabilities); Access to Education; Access to Information; *Accessibility (for Disabled); College Faculty; College Mathematics; College Science; Computers; Design Requirements; *Disabilities; Distance Education; Inservice Teacher Education; Learning Disabilities; *Legal Responsibility; Mental Disorders; Postsecondary Education; Professional Development; *Student Rights; Teacher Workshops; *Universal Design for Learning; World Wide Web Web Page Design IDENTIFIERS ABSTRACT This publication contains 2 videotapes, written materials, handout templates, and overhead projection templates developed for those providing professional development to help faculty and administrators in postsecondary institutions become more aware of the rights, responsibilities, potential contributions, and needs of students with disabilities; the rights and responsibilities of postsecondary institutions; reasonable accommodations and instructional strategies for working with students who have disabilities; and campus resources that help provide equitable educational opportunities for all students. The materials are designed for use in departmental and campus-wide presentations to stimulate discussion and action. The presentation lengths vary from 20 minutes to several days and address the (2) universal design of following topics: (1) accommodations strategies; (4) information access; (3) effective communication; instruction; (5) access (6) making computer labs accessible to everyone; (7) universal to computers; (8) making distance learning accessible to everyone; design of Web pages; (9) (10) accommodating students with learning science/math/engineering access; disabilities; and (11) accommodating students with psychiatric disabilities. For each presentation option, a sample script is included to minimize the work that might otherwise be required to prepare a presentation. The Reproductions supplied by EDRS are the best that can be made from the original document. presenter may use a script verbatim or extract ideas to customize a presentation. Along with the presentations, a synthesis of research, implementation and institutionalization strategies, presentation tips and case study examples, frequently asked questions, and a glossary of disability-related terms and a list of resources are included. The 2 videotapes included with this notebook can be used in specific presentations or broadcast on public television. Handout and overhead projection templates are provided in the "Presentation Tools" section of the notebook for easy duplication and use. A Web-based instructional option is also available for faculty and administrators (to access Web-based instruction, see http://www.washington.edu/doit/Faculty/). Also, a distance learning course that can be delivered via electronic mail to faculty and administrators on any campus is available online. (CR) Reproductions supplied by EDRS are the best that can be made from the original document. Building the Team: Faculty, Staff, and Students -\ Working Together 11:0C11-111r PRESENTATION AND RESOURCE MATERIALS Sheryl Burgstahler, Ph.D., Editor BEST COPY AVAILABLE U.S. DEPARTMENT OF EDUCATION Office of Educational Research and Improvement 1 Disabilities ThED CATIONAL RESOURCES INFORMATION PERMISSION TO REPRODUCE AND CENTER (ERIC) is document has been reproduced DISSEMINATE THIS MATERIAL HAS Opportunities as received from the person or organization BEEN GRANTED BY originating it. Internetworking 0 Minor changes have been made to 5, ISk,v05.-k-at, leA/ improve reproduction quality. Technology Points of view or opinions stated in this document do not necessarily represent TO THE EDUCATIONAL official OERI position or policy. RESOURCES INFORMATION CENTER (ERIC) 1 Building the Team: Faculty, Staff, and Students Working Together PRESENTATION AND RESOURCE MATERIALS For additional copies in printed or alternative format, contact: DO-IT Disabilities, Opportunities, Internetworking, & Technology University of Washington Box 355670 Seattle, Washington 98195-5670 [email protected] www.washington.edu/doit/ 206-685-DOIT (voice/TTY) 888-972-3648 (voice/TTY) Washington, outside Seattle 509-328-9331 (voice/TTY) Spokane office ,206-221-4171 (FAX) Director: Sheryl Burgstahler, Ph.D. © 2002, University of Washington Permission is granted to copy these materials for non-commercial purposes provided the source is acknowledged. This publication is developed with funding from the U.S. Department of Education, Office of Postsecondary Education (#P33A990042). However, the contents do not necessarily represent the policy of the Department of Education, and you should not assume their endorsement. 3 ACKNOWLEDGMENTS The lead author and editor of this publication is Dr. Sheryl Burgstahler, Director of DO-IT. Content contributors include members of the staff and project team for the DO-IT Prof project at the University of Washington. Key participants are listed below. Deborah Casey-Powell DO-IT Prof Staff Dean of Students Deb Cronheim, Evaluation/Publications South University Coordinator West Palm Beach, Florida Tanis Doe, Ph.D., External Evaluator Nancy Rickerson, Program Coordinator Rosemary Coffman, Ph.D., C.R.C. Tracy Jirikowic, Research Assistant Counselor, Students with Disabilities Gale Devens, Publications Assistant Lee College Christina deMille, Program Assistant Baytown, Texas Partner: Rice University, Houston, Texas DO-IT Prof Team Amy Desenberg-Wines Members of the DO-IT Prof team: Director, Disability Resource Center and Academic Assistance Carol Achziger Drake University Computer Access Center Coordinator Des Moines, Iowa Arapahoe Community College Partner: Des Moines Area Community College, Littleton, Colorado Ankeny, Iowa Partner: University of Northern Colorado, Greeley, Colorado Jill Douglass Special Services Director Victoria Amey-Flippin Santa Fe Community College Coordinator/HELP Office Santa Fe, New Mexico Northeastern Illinois University Chicago, Illinois Mary Ann Ferkis Partner: Oakton College, Des Plaines, Illinois Instructional Accommodations Specialist, Adaptive Programs Alice Anderson Purdue University Technology Access Program Coordinator West Lafayette, Indiana Division of Information Technology (DoIT) Partner: Ivy Tech State College, Bloomington, University of Wisconsin Madison Indiana Madison, Wisconsin Partner: Madison Area Technical College, Pam Griffin Madison, Wisconsin Coordinator, General Disability Services University of Minnesota Duluth Patricia Bunge Duluth, Minnesota Learning Disabilities Specialist/Counselor Partner: Fond du Lac Tribal and Community Guilford Technical Community College College Jamestown, North Carolina Cloquet, Minnesota Partner: North Carolina Agricultural and Technical State University, Greensboro, North Carolina Richard Radtke, Ph.D. Beverly Boone Harris Coordinator, Supporting Students through Professor University of Hawaii at Manoa Disability Services (SSDS) Honolulu, Hawaii Norfolk State University Partner: Leeward Community College, Pearl Norfolk, Virginia Partner: New River Community College, City, Hawaii Dublin, Virginia Lisa Badia Rhine Nancy Hart Director, Office for Students with Disabilities University of Dayton Manager, Disability Services Dayton, Ohio Lane Community College Eugene, Oregon Partner: Sinclair Community College, Dayton, Ohio Partner: Western Oregon University, Monmouth, Oregon Patricia Richter Coordinator, Services for Americans with Disabilities, Office of Human Diversity Elaine High, Learning Disabilities Specialist Kutztown University of Pennsylvania John Pedraza, Disability Resource Coordinator Kutztown, Pennsylvania for Employees Resource Center for Persons with Disabilities Partner: Thaddeus Stevens College of Technology, Lancaster, Pennsylvania Michigan State University East Lansing, Michigan Partner: North Central Michigan College, Vicki Roth Assistant Dean Petoskey, Michigan University of Rochester Alison McCarthy Iovanna Rochester, New York Partner: Finger Lakes Community College, Coordinator of Disability Services Canandaigua, New York Tunxis Community College Farmington, Connecticut Partner: Southern Connecticut State University, Al Souma New Haven, Connecticut Director, Disability Support Services Seattle Central Community College Seattle, Washington Richard Jones Partner: Gonzaga University, Spokane, Assistant Director, Disability Resources for Students Washington Arizona State University Tempe, Arizona Marcia Wiedefeld Coordinator of Disability Support Services Jana Long, M.R.C., C.R.C. Equal Opportunities Officer Loyola College in Maryland Southwest Missouri State University Baltimore, Maryland Partner: Community College of Baltimore Springfield, Missouri County, Dundalk, Maryland Partner: St. Louis Community College, St. Louis, Missouri Ralph McFarland Director, Student Disability Resource Center Humboldt State University Arcata, California Partner: College of the Redwoods, Eureka, California ABOUT THE EDITOR AND CONTRIBUTORS =El Dr. Sheryl Burgstahler directs project DO-IT (Disabilities, Opportunities, Internetworking, and Technology) at the University of Washington. DO-IT promotes the success of students with disabilities in postsecondary programs and careers. It sponsors projects that increase the use of assis- tive technology and promote the development of accessible facilities, computer labs, electronic resources in libraries, Web pages, educational multi-media, and Internet-based distance learning programs. Dr. Burgstahler is Co-Director of the National Center on Accessible Infor- mation Technology in Education (AccessIT). This Center, funded by the National Institute on Rehabilitation Research of the U.S. Department of Education, coordinates a nationwide effort to assist educational institutions in making education-based information technology (IT) accessible to all students and employees, including those with disabilities. Dr. Burgstahler has published dozens of articles and delivered presentations at national and international conferences that focus on the full inclusion of individuals with disabilities in postsecondary education, distance learning, work-based learning, and electronic com- munities. She is the author or co-author of six books on using the Internet with pre-college students. Dr. Burgstahler has extensive experience teaching at the pre-college, community college, and university levels. She is Assistant Director of Information Systems and Affiliate Associate Professor in Education at the University of Washington. More about Dr. Burgstahler can be found on her Web site at http://staffwashington.edu/sherylbt A team of professionals, representing postsecondary institutions from twenty-three states in the United States, met in two collaborative meetings and helped develop and test the professional development content and strategies included in these train-the-trainer materi- als. Their continuous involvement in this three-year project assured that project products have applicability nationwide. 6 TABLE OF CONTENTS 1=1 INTRODUCTION Introduction 1 How to Use These Materials 3 7 SYNTHESIS OF RESEARCH Professional Development: Need, Content, and Methods 9 Adult Learning 13 Learning Styles 17 Types of Learning 21 Universal Design of Instruction 25 Systemic Change 29 Application of Research Findings 33 35 References 43 INSTITUTIONALIZATION STRATEGIES 59 PRESENTATION TIPS Case Studies 67 79 PRESENTATIONS Overview 81 Accommodation Strategies 85 Universal Design of Instruction 101 Effective Communication 111 Information Access 125 Access to Computers 133 Making Computer Labs Accessible to Everyone 143 Universal Design of Web Pages 151 Making Distance Learning Accessible to Everyone 161 Science/Math/Engineering Access 171 Accommodating Students with Learning Disabilities 177 Accommodating Students with Psychiatric Disabilities 183 FREQUENTLY ASKED QUESTIONS 195 RESOURCES 207 General References 209 Glossary 227 PRESENTATION TOOLS INDEX INTRODUCTION "411. "Oa 1=1:001 in Science, Mathematics, and Engineering Advancements in technology and increased Mentoring; the 1999 Golden Apple Award job specialization have resulted in career for excellence in education; the 2001 exem- opportunities in fields that were once con- plary program award from the Association sidered unattainable for individuals who for Higher Education and Disability have disabilities. Many of these careers (AHEAD); and a 2001 Bright Ideas Award require knowledge and skills obtained from the Professional and Organizational through postsecondary education. Al- Development Network. though the number of individuals with disabilities seeking postsecondary educa- The DO-IT Prof Model Demonstration tion continues to increase, these students Project applied lessons learned by DO-IT experience lower success rates than their and other researchers and practitioners non-disabled peers. Individuals with dis- nationwide to create a comprehensive pro- abilities continue to be underrepresented in fessional development program for college many challenging academic and career faculty and administrators. It was funded by fields. a three-year grant from the Office of Postsecondary Education of the U.S. Depart- Federal legislation mandates that academic ment of Education (grant #P33A990042). Prof accommodations be made to ensure that was selected as part of the project name to qualified postsecondary students with represent two project characteristics: profes- disabilities have educational opportunities sional, the quality of project materials and that are equivalent to others. Studies show strategies, and professor, its primary target that faculty and staff members who have audience. had interactions with students who have disabilities generally have more positive DO-IT Prof serves to increase the knowledge attitudes about working with these stu- and skills of postsecondary faculty and dents. Further, those who are familiar with administrators to ensure that students with accommodation strategies are better pre- disabilities have equal access to academic pared to make arrangements that will programs. Responding to the diverse con- ensure that students with disabilities have tent and scheduling needs of faculty and equal opportunities to participate in their administrators, the DO-IT Prof project team programs. created six models of professional develop- ment. Since 1992, DO-IT (Disabilities, Opportuni- ties, Internetworking, and Technology) at Model 1: A 20-30 minute overview to the University of Washington has promoted introduce participants to basic legal issues, the success of individuals with disabilities accommodation strategies, and resources in postsecondary education and employ- specific to their campus. ment through direct work with students who have disabilities, and through profes- Model 2: A 1-2 hour presentation with sional development for educators, service special focus on providing accommodations providers, and employers. DO-IT has been to students with a variety of disabilities and recognized for its efforts through many introducing campus participants to legal awards, including the 1995 National Infor- issues and resources. mation Infrastructure Award in Education; the 1997 Presidential Award for Excellence