ERIC ED469347: A Collection of Papers on Self-Study and Institutional Improvement. 2000 Edition.

423 Pages·2000·5.7 MB·English

by  ERIC

DOCUMENT RESUME
HE 035 307
ED 469 347
Van Kollenburg, Susan E., Ed.
AUTHOR
A Collection of Papers on Self-Study and Institutional
TITLE
Improvement. 2000 Edition.
North Central Association of Colleges and Schools, Chicago,
INSTITUTION
IL. Commission on Institutions of Higher Education.
2000-00-00
PUB DATE
422p.; Prepared for the program of the Commission on
NOTE
Institutions of Higher Education at the Annual Meeting of the
North Central Association of Colleges and Schools (105th,
Chicago, IL, April 1-4, 2000). For the 2001 and 2002
collections, see HE 035 308-309.
North Central Association of Colleges and Schools, 30 North
AVAILABLE FROM
LaSalle Street, Suite 2400, Chicago, IL 60602 ($23). Tel:
312-263-0456; Tel: [phone] (Toll Free); Fax: 312 -263-
0460; e-mail: [email protected]; Web site: http://
www.ncaihe.org.
Descriptive
Reports
Proceedings (021)
Collected Works
PUB TYPE
(141)
EDRS Price MF01/PC18 Plus Postage.
EDRS PRICE
Accountability; Change Strategies; Community Colleges;
DESCRIPTORS
Educational Assessment; *Higher Education; Information
Technology; *Institutional Evaluation; Models; *Outcomes of
Education; *Self Evaluation (Groups); *Strategic Planning;
Student Evaluation
ABSTRACT
This collection presents 92 papers or summaries of papers
presented at a 2000 conference on self-study and institutional improvement
for institutions of higher education. Papers are grouped into these chapters,
(1) "Regional and National
with some sample topics in parentheses:
"Quality Improvement
Initiatives" (associate degrees; adult learning);
(2)
"Quest
and Accreditation" (recruitment and retention; quality criteria);
(3)
for Quality: Mission and Planning" (mission statements; renewal processes);
"Assessment of Student Academic Achievement: Case Studies" (5)
(4)
"Assessment of Student Academic Achievement: Tools. of Assessment" (assessment
"Question for Quality in Student
techniques; performance assessment);
(6)
Learning:. General Education" (interdisciplinary approaches; improvement
"Quest for Quality: Teaching" (educational practices;
processes);
(7)
"Quest for Quality: Institutional
reflective teaching);
(8)
(9) "Quest for Quality: Distance
Integrity" (ethics; diversity);
(10) "Question for Quality: Self-Study
Learning" (technology; partnerships);
and Institutional Improvement" (self-evaluation); (11)"Coordinating the Self-
(12) "Practical Advice on
Study Process" (study implementation; methodology);
Self-Study" (models; tools); and (13) "Seeking Initial Affiliation with the
Commission" (candidacy; accreditation). Most papers contain references.
(SLD)
Reproductions supplied by EDRS are the best that can be made
from the original document.
U S DEPARTMENT OF EDUCATION
Office of Educational Research and Improvement
EDU ATIONAL RESOURCES INFORMATION
PERMISSION TO REPRODUCE AND
DISSEMINATE THIS MATERIAL HAS
CENTER (ERIC)
This document has been reproduced as
BEEN GRANTED BY
received from the person or organization
originating it
SE Von\b4-n
Minor changes have been made to
improve reproduction quality
Points of view or opinions stated in this
TO THE EDUCATIONAL RESOURCES
document do not necessarily represent
INFORMATION CENTER (ERIC)
official OERI position or policy
1
ON SELF-STUDY
AND INSTITUTIONAL
IMPROVEMENT
1'0
NORTH CENTRIIL IISSOCIRTION
OF COLLEGES RNO SCHOOLS
COMMISSION ON INSTITUTIONS
OF HIGHER EDUCATION
2 0 0
EDITOCINI
'BEST COPY AVAILABLE
I
2
A Collection of Papers
Self-Study and
on
Institutional Improvement
2000
011ESDOURITY
"5)".-'')
mission.
THE CUMMISS1011
R nuu CEHTURY
Prepared for the program of the
Commission on Institutions of Higher Education
at the 105th Annual Meeting of the
North Central Association of Colleges and Schools
April 1-4, 2000
Hyatt Regency Chicago
3
North Central Association of Colleges and Schools
COMMISSION ON INSTITUTIONS OF HIGHER EDUCATION
30 North LaSalle Street, Suite 2400
Chicago, Illinois 60602
[phone]
[phone]
fax: [phone]
web site: www.ncacihe.org
e-mail: [email protected]
2000
The papers included in this collection offer the viewpoints of their authors. The Commis-
sion highly recommends them for study and for the advice they contain, but
none repre-
sent official Commission directions, rules, or policies.
Susan E. Van Kollenburg, Editor
© Entire contents copyright 2000 by the Commission on Institutions of Higher Education
of the North
Central Association of Colleges and Schools. Additional copies of this document
can be ordered from:
North Central Association: 30 North LaSalle Street, Suite 2400, Chicago, III 60602. $23.00.
4
Contents
iX
FOREWORD
PREFACE
REGIONAL AND NATIONAL INITIATIVES
1
The Centrality of the Associate Degree at Community Colleges
Paul A. Tambrino, Iowa Valley Community College District, and David A. Berry,
3
Essex County College
Greater Expectations for Liberal Education in the Twenty-First Century: Aims, Design, and Quality
10
Andrea Leskes, Association of American Colleges and Universities
The Influences of Regional Accreditation Associations on Institutions' Approaches to, Support for,
and Use of Student Assessment
15
Marvin W. Peterson and Catherine Augustine, University of Michigan
The Adult Learning Focused Institution
22
Thomas Flint and Ruth Frey, Council for Adult and Experiential Learning
Defining Good Practice in Adult Degree Programs
Patricia Brewer, Sinclair Community College, and Eugene Sullivan,
25
American Council on Education
The Urban Universities Portfolio Project (UUPP): Linking Learning, Improvement, and Accountability
Susan Kahn and Sharon Hamilton, Indiana University-Purdue University, Indianapolis;
29
Christian Messenger, University of Illinois at Chicago
2
QUALITY IMPROVEMENT AND ACCREDITATION
Do We Get Them? Do We Keep Them? Do They Learn? Applying Quality Principles
to Higher Education
Rasch,
Jane Bishop and Dennis Ladwig, Lakeshore Technical College; Jerrilyn Brewer and Lee
35
Western Wisconsin Technical College
When Quality Meets Assessment: The Good, the Better, and the Ugly
44
Gloria Dohman, Harvey Link, and Gary Henrickson, North Dakota State College of Science
Incorporating the Malcolm Baldrige National Quality Criteria into Your NCA Accreditation Process
Ronald A. Swanson and Helene Hedlund, Northwest Technical College; Jerry L. Neff,
48
AES International
Articulation of the Baldrige Criteria to Meet the Self-Study Guidelines for NCA
52
Denis Roark, Eastern New Mexico University
3
QUEST FOR QUALITY: MISSION AND PLANNING
Mission Restatement via Heritage Rediscovery: A Case Study
59
James D. Evans, Lindenwood University
Institutional Mission and Strategic Plan: Map and Territory
66
William A. Vensel and Andy Keogh, Ohio Dominican College
iii
General Education Reform and the Continuous Pursuit of Quality Learning
John A. Halpin, Eureka College
71
A Core Values Process: Giving Life to the Mission
Gary J. Boelhower, Marian College of Fond du Lac
76
The Evolution of Strategic Planning at a Two-Year Technical College: Changing the Culture of a
Centralized Bureaucracy
Vicki J. Martin and John R. Birkholz, Milwaukee Area Technical College
80
Process is Key to Plan's Power
Joseph Sertich and Anne Marie Erickson, Itasca Community College; Steve Frantz,
Minnesota State Colleges and Universities
85
Moving the Cemetery: A Case Study in Curriculum and Institutional Renewal
J. Keith Keeling, Central Methodist College
89
Collaborative Strategic Planning and Institutional Change
Ronald M. Singer, John M. Ostheimer, Esther Letven, and Art Dudycha,
University of Wisconsin-Parkside
94
Significant Planning/Significant Results
James P. Colman, Cedarville College
98
4
ASSESSMENT OF STUDENT ACADEMIC ACHIEVEMENT: CASE STUDIES
Assessment Measures Leading to More Effective Assessment Programs
Debra K. Cartwright and Candace. C. Young, Truman State College
103
A Multi-Dimensional Approach to Student Assessment
Ronald D. Reed and Rolf C. Enger, U.S. Air Force Academy
108
Shifting the Focus from Teaching to Learning: The Evolving Role of Assessment
at a Research University
Mary E. Huba, Iowa State University
114
Teaching Reconnections: Assessment-Driven Institutional Renewal
Ronald Dowe and Mary Mahony, Wayne County Community College District
118
The Good, the Bad, and the Ugly: Overcoming Obstacles to Assessment
Richard Baker, John Cosgrove, and Deneen Shepherd, St. Louis Community College
123
The At-Risk Student in the Freshman Year: An Assessment-Based Approach
to Organizational Design
John R. Phillips, Springfield College, and Robert R. Kerr, Illinois Community College Board
126
Diversifying Assessment, Re-Examining Learners Assessed: An Important Look
at Developmental Education
Kathleen ludicello, Pearl Williams, and Lawrence Pesta, Maricopa County Community College
Estrella Mountain Community College
130
Assessing Non-Traditional Adult Degree Programs: The Framework the Instruments, the Results
David Wright and Mark Smith, Indiana Wesleyan University
135
Maintaining Momentum in the Assessment of Student Academic Achievement
Linda Allen, Kirkwood Community College
141
Transforming the Campus Culture: From Faculty Resistance to Faculty Leading the Charge!
Cheryl Knox, St. John's University, and Rita Knuesel, College of St. Benedict
146
6
iv
Struggles that Staff and Faculty Encountered in Their Implementation of Assessments of Learning
and Satisfaction at a Doctoral Degree Granting Institution
149
Deb Suzzane, Rogers State University, and James Larson, University of North Dakota
Striving for Excellence: A Small College Experiments with Assessment to Improve Student Learning
and Strengthen the Curriculum
152
Diana Brigham Beaudoin and Linda Marie Bos, Mount Mary College
5
ASSESSMENT OF STUDENT ACADEMIC ACHIEVEMENT: TOOLS OF ASSESSMENT
New Directions in Assessment: Leveraging Technology in the Quest for Quality
159
Susan Rickey Hatfield, Winona State University, and Britt Yackey, Furkon, Inc
Using Electronic Portfolios to Assess Technical and General Education Outcomes
Lisa Larson, Jerry J. Johnson, Beverly Claybrook, and Gayle Larson, Dakota County
164
Technical College
Improving Program Quality through Student Outcomes Assessment in the Capstone Course
167
Edward J. Keeley, Amin Karim, and Patrick L. Mayers, DeVry Institute of Technology
Creating a Sophomore Capstone Experience in the Community College
172
Victoria Jensen and Alan Wenzel, Highland Community College
Assessing the 'Thinking Habits of Mind, Heart, and Imagination"
175
Allen Jaisle and Bruce Francis, Capella University
Implementing Performance Assessment in the Major
180
Miriam Q. Williams and Cheri Shakiban, University of St. Thomas
Enhancing Faculty and Staff's Ability to Make Quantitative Decisions: Exploding the Usefulness
of Assessment Data
183
Don Lind, Coffeyville Community College
Assessment and Program Review: Linking Two Processes
186
Dwight Smith and Douglas Eder Southern Illinois University, Edwardsville
Revitalizing Institutional Assessments with Alternative Program Evaluation Designs
189
William E. Roweton, Chadron State College
6
QUEST FOR QUALITY IN STUDENT LEARNING: GENERAL EDUCATION
Interdisciplinary General Education: Refining General Education Criteria
Cheryl Rose Jacobsen, Wartburg College, and Joan B. Fiscella, University of Illinois
193
at Chicago
Assessing General Education Programs by Integrating Theory, Process, and Practice
196
Pamela Pinhas-Schultz, Carroll College
General Education Assessment: Keeping the Process Practical, Manageable, and Beneficial
202
Seth Mendelowitz, Parkland College
The Reality of Assessing General Education Competencies of Part-Time Community College
Students
Carol Scarafiotti, Laura Helminski, and Larry Celaya, Maricopa County Community College
206
Rio Salado College
Assessment as a Method to Improve General Education
209
Karen B. Mann and Judith Dellinger, Western Illinois University
Assessing the Achievement of General Education Objectives: A College-Wide Approach
Trudy Bers, B. Diane Davis, and Mary L. Mitt ler, Oakton Community College
212
Using Statistics and a User-Friendly Workbook to Engage Faculty in the General Education Process
across the Curriculum
Russell Watson, Janis Geesaman, and Peter Klassen, College of Du Page
217
7
QUEST FOR QUALITY: TEACHING
Keeping Competitive with Business and Industry Training While Applying Performance Outcomes and
Measuring for Efficiency and Effectiveness
Mary Ann Bazile, Keith Myers, and Cindi Thiede, Moraine Park Technical College
223
Best Practices for Faculty Research/Scholarship Development in the Master's Comprehensive/
Doctoral Environment
Peter J. Kasvinsky, Youngstown State University, and Katy E. Marre, University of Dayton
227
The Changing Roles of Faculty: The Role of Adjunct in Adult Degree Programs
Cheryl Stacy, Bluffton College
232
Toward More Self-Reflective Teaching: A Model for Integrating the Use of Classroom Assessment,
Peer Observation and Review, Rubrics, and a Course Portfolio as Discipline-Based
Faculty Development
Karla Brown, Hawkeye Community College.
238
Managing Adjunct Faculty: A Model for Classroom Success
Beth Newton and Bernie Yevin, Fontbonne College
242
Preparing High Quality Faculty for Learning Focused Institutions in the 21st Century
Howard G. Sam Bass, Nicolet Area Technical College, and Kenneth Collins, Northeastern
State University
244
8
QUEST FOR QUALITY: INSTITUTIONAL INTEGRITY
Developing an Institutional Statement of Ethics
Janice Elias and Denise Da Ros, Youngstown State University
251
Criterion Five as an Organizing Framework
Suzanne Selig and Lucinda Pfalzer, University of Michigan-Flint.
257
Achieving Diversity: A Process
Bonnie Oberman and Ida Roldan, Institute for Clinical Social Work
262
Ethics for Institutions, Faculty, and Students in a Technology Enhanced Environment
Carole Beere and Gwen Hillesheim, Walden University
266
9
QUEST FOR QUALITY: DISTANCE LEARNING
Distance Education Through Strategic Alliances
Scott Herriott, Maharishi University of Management
271
Online Higher Education Trains Knowledge Workers for the 21st Century
Robin Throne and Kersten Shepard, Hamilton College
276
The Quest for Quality: Implementing and Documenting a Distance Education Partnership
Linda L. Byington, Davenport College of Business, and Jennifer Byron, DES, Inc.
280
8
vi
A Collaborative Problem-Based Model for Distance Education: A Master of Arts in Teaching Program
that Supports Peer Collaboration Among Teachers
Hattie Gilmore and Larry Gregg, Saint Mary College; Karen Evans, SkyLight
284
Professional Development
10
QUEST FOR QUALITY: SELF-STUDY AND INSTITUTIONAL IMPROVEMENT
Getting More Out of the Self-Study: Using Self-Study Outcomes to Aid in Strategic Planning
Timothy V. Franklin, Kevin J. G. Snider, Marilyn F. Schultz, and Richard H. Wells,
289
Indiana State University
Plan Implementation by Continuous and Very Public Performance Evaluation
295
William Cheek and James Baker, Southwest Missouri State University
The Quest for Quality: Using the Self-Study Process to Connect Assessment and
Institutional Effectiveness
300
Charles S. Weiner and Douglas N. McMillan, Southeastern Oklahoma State University
The Three E's-Evolution, Empowermen4 and Excitement: Results of the Commission's
Self-Study Process at Tulsa Community College
304
John T. Kontogianes and Cheryl Hughes, Tulsa Community College
COORDINATING THE SELF-STUDY PROCESS
1 1
Getting Started
309
Diane McNeilly and Norman Jenkins, Kishwaukee College
Team Building: Key to a Successful Self-Study and Team Visit
313
Ronald D. Reed and Rolf C. Enger, U.S. Air Force Academy
The Chicken Little Syndrome: Demystifying the Self-Study Process
317
Ann Frankland, University of Science and Arts of Oklahoma
Strategies for Surviving the Self-Study Process
321
Trish Loomis, Loretta Ponzar, and Mindy Selsor, Jefferson College
Tricks, Treats, and Traps
325
Judith J. Shultz and Donna S. Statzell, Fond du Lac Tribal and Community College
The End Really in Sight: Final Preparations for the Team Visit
Daniel P. Larson, St. Charles County Community College, and Mimi Elwell,
329
Lake Michigan College
Are You Ready for the Next Step?
333
Rebecca J. Burgart and Michael L. Knedler, Iowa Western Community College
If We Knew Then What We Know Now
335
Nancy C. Kolakowsky and Carol A. Maddin, Northland Pioneer College
12
PRACTICAL ADVICE ON SELF-STUDY
Using the Institutional Plan for Self-Study to Accomplish a Purposeful, Meaningful, and Successful
Self-Study Process
341
Patricia L. Ziegler, American Institute of Business
Transitioning from NCA's Traditional Model to the New AQIP Model: One Institution's Process
Laura D. Browne, Iowa Valley Community College District, and Cindy Green,
349
Marshalltown Community College
et.
vii
Fostering Employee Ownership in the Self-Study Process through Committee Empowerment
Deb Jones and Nancy Schendel, Iowa Lakes Community College
353
Developing Data Resources for Facilitating Institutional Self-Study
Charles F. Harrington and Robert L. Reid, University of Southern Indiana; and Kevin J. G. Snider,
Indiana State University
356
Worksheets: A Tool for Multiple Self-Study Tasks
James Clarke and Anne Marie Erickson, Itasca Community College
361
The Resource Room: Real, Virtual, and Imagined
Elaine M. Klein, University of Wisconsin-Madison
365
Organizing a Professional-Looking Resource Room
Ann Peterson and Gale Bigbee, South Central Technical College
368
Connecting the NCA Team to Distant Students Through Technology
Jo Ann Sterling, University of St. Francis
371
Countdown: "On Your Mark Get Set, Go!"
Beth J. Bridgforth and Jan C. Haven, East Arkansas Community College
374
Conducting a Self-Study and Team Visit on a Dime: How Small Colleges Can Achieve
a Quality Self-Study and Team Visit with Limited Human and Financial Resources
Kay Luft and Dorothy Phillips, St. Luke's College
377
But How Do We Reach Them All?
Elaine M. Klein and Joseph Wiesenfarth, University of Wisconsin-Madison
381
Facing (and Listening to) the Music: Effective Use of the Third Party Comment Process
Jean K. Mulhern, Wilberforce University
384
Practical Advice and Useful Survey Tools to Expedite the Collection of Data and Writing the Self-
Study Report and to Set the Stage for Ongoing Improvement: A Private Liberal Arts College
Shares Its Knowledge and Experience
Marguerite M. Bennett, Mount Vernon Nazarene College
388
Evaluation Versus Description: Conducting the Self-Study and Writing a Good Report
Stephen D. Rowe, Concord College, and Kay L. Clawson, West Liberty State College
392
Linear vs. Systemic Perspectives: The Processes and Outcomes of a Focused Visit One Year Later
Charles S. Weiner and Douglas N. McMillan, Southeastern Oklahoma State University
395
Using Faculty Liaisons and Poster Sessions to Increase Campus Involvement in Self-Study and
Student Assessment Activities
Edward Angus, Fort Lewis College
399
13
SEEKING INITIAL AFFILIATION WITH THE COMMISSION
If We Had Known Then What We Know Now...A Retrospective on Candidacy
by a Small Career College
Sarah M. Dennison and Tawnie L. Cortez, Rasmussen College
405
Initial Affiliation...Candidate Style
Vickie L. Donnell and R. Elaine Crabtree, Lester L. Cox College of Nursing and Health Sciences.. 411
From Candidacy to Accreditation
Vickie L. Donnell and R. Elaine Crabtree, Lester L. Cox College of Nursing and Health Sciences.. 416
i0
viii