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ERIC ED463439: Experience and Learning: Theorizing the Subjective Side of Work. [Publications from the Adult Education Research Group]. PDF

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DOCUMENT RESUME CE 083 111 ED 463 439 Olesen, Henning Salling AUTHOR Experience and Learning: Theorizing the Subjective Side of TITLE Work. [Publications from the Adult Education Research Group] Roskilde Univ. Center (Denmark). INSTITUTION No-117 REPORT NO ISBN-87-7349-488-7 ISBN ISSN-1395-6833 ISSN 2000-00-00 PUB DATE 34p.; Paper no. 10 from the Life History Project. Background NOTE paper for a keynote lecture at the International Conference on Researching Work and Learning" (1st, Leeds, England, September 10-12, 1999). Roskilde University, Postboks 260, DK-4000, Roskilde, AVAILABLE FROM Denmark. Web site: http://www.ruc.dk/inst10/om inst10/evu/skriftserie/. Speeches/Meeting Papers (150) Opinion Papers (120) PUB TYPE MF01/PCO2 Plus Postage. EDRS PRICE *Adjustment (to Environment); Competence; Corporate DESCRIPTORS Education; Corporations; Definitions; Delivery Systems; *Education Work Relationship; Educational Research; *Educational Theories; Employment Qualifications; Human Resources; Individual Development; Job Skills; Labor Force Development; Labor Market; Learning Processes; Literature Reviews; Models; Organizational Change; Organizational Development; Position Papers; Research Needs; *Self Concept; Skill Development; Social Integration; Socialization; Training; Work Environment; *Work Experience Identity Formation; *Identity Synthesis; Learning IDENTIFIERS Organizations; *Subjectivity ABSTRACT This document argues that the new reality of work, which reintegrates learning and learning potential in a qualitative change of the work process itself, has made it necessary to theorize the subjective side of work and study and understand learning within a comprehensive context of the subjective experience. The following are among the specific topics (1) changes in work and human resources (including the considered: post-Fordist turn of the industrialized countries, the extremely rapid transformation of skill needs, new criteria of social inclusion, and the new (2) the subjective importance of work; human resource development agenda); (4) the basic theoretical problem of linking the (3) the concept of identity; two independent dynamics of social history and life history; (5) recent (6) recent explorations efforts to develop a conceptual model of competence; (8) experience (7) contradiction and ambivalence; of the concept of identity; and learning; and (9) learning and culture and the concept of collective learning. Collective learning is differentiated from organizational learning. It is concluded that new work identities will likely include expectations for learning and experience in work processes and that work will likely be included in a more reflexive shaping of life in general. (Contains 20 references.) (MN) Reproductions supplied by EDRS are the best that can be made from the ori inal document. Henning Salting Olesen Experience and Learning - Theorizing the Subjective Side of Work (n, (.1.1 U.S. DEPARTMENT OF EDUCATION Office of Educational ---', Research and Improvement ED CATIONAL RESOURCES INFORMATION CENTER (ERIC) This document has been reproduced as received from the person or organization originating it. ID Minor changes have been made to improve reproduction quality. Points of view or opinions stated in this document do not necessarily represent official OERI position or policy. PERMISSION TO REPRODUCE AND DISSEMINATE THIS MATERIAL HAS BEEN GRANTED BY TO THE EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC) BEST COPY AVMABLE Paper no. ro Life History Project Roskilde University 2 Experience and Learning Theorizing the Subjective Side of Work by Henning Sailing Olesen Paper no. io from the Life History Project Senior Researchers: Anders Siig Andersen Linda Andersen Betina Dybbroe Kirsten Larsen Henning Sailing Olesen Finn M. Sommer Kirsten Weber Associated Research Fellows: Janni Ansell Camilla Hutters Steen Baagoe Nielsen Published by Adult Education Research Group Roskilde University, Box 260, Pio DK - 4000 Roskilde 46 Telephone: 74 +45 25 15 Fax: 46 70 30 74 +45 The publication is no. 117/2000 in the series "Skriftserie fra Erhvervs- og voksenuddannelsesgruppen" [Publications from the Adult Education Research Group] ISBN: 87'7349-488-7 ISSN: 1395-6833 Copyright: The author, 2000 Cover: Morten Vest Printed by: Trykkeriet, RUC Members of the Adult Education Research Group by November 2000: Anders Siig Andersen, Linda Andersen, Vibeke Andersen, Karin Bendtsen, Karina Carisen, Soren Dupont, Betina Dybbroe, Liselotte Gregart, Leif Hansen, Katrin Hjort, Knud Illeris, Christian Helms Jorgensen, Jan Kampmann, Randi Kaas, Christian Kjxrsgaard, Kirsten Larsen, Vibeke Lihn, Birger Steen Nielsen, Henning Sailing Olesen, Jorgen Rafn, Birgitte Simonsen, Finn M. Sommer, Lars Uiriksen, Niels Warring and Kirsten Weber 3 Henning Sailing Olesen Experience and Learning Subjective Side of Work - Theorizing the Paper no. io Life History Project Roskilde University CONTENTS Theorizing the Subjective Side of Work Experience and Learning 5 6 Changing Work and Human Resources Symptomatic Observations against a Traditional Construction 10 15 Theoretical Approaches 17 The Identity Concept 20 Contradiction and Ambivalence 23 Experience and Learning 27 Collective Learning Learning and Culture 28 Final Remark 30 References 5 EXPERIENCE AND LEARNING THEORIZING THE SUBJECTIVE SIDE OF WORK Background paper for keynote lecture at the conference 'Researching Work and Learning' Leeds September 1999 It is hardly a coincidence that 'Work' and 'Learning', connected by the logical operator 'and', define a research field at this time. Wisely the rela- tion between the constituents of the field and the scope of the research field are left open to enable a multitude of approaches and ideas. There is a strong impulse to define such a field from real history developments, but there is also a need to rethink the relation between these essential human activities. 'Work' and 'learning' were separated and inter-related in a specific way by capitalist modernization: Work became societally defined as an entirely instrumental action, consuming human labour that must be educated beforehand. In everyday life consciousness as well as in academic thought this separation has been reproduced as a clear split. Learning and educa- tion has been conceived as 'upbringing' or emphatically as a political and cultural education without explicit relation to work. Consequently critical work research and radical political thought as well has had its conceptual difficulties in relating the ideas about enlightenment, social change and liberation of labour with the understanding of work process and workers as collective agents. The provision of specific skills and qualification have been institutionalized and thought of as a sub-instrumental production for human labour. The most humanist enlightenment and the most instrumen- talistic skill share the abstraction from everyday social practice. On this background it is easy to understand that the new reality of work, which reintegrates learning and learning potential in a qualitative change of the work process itself, gives rise to great expectations but also uncer- tainty in work science(s) as well as in education: We have to rethink the basic rationales of fields that have been largely organized around the 'im- provement' of either process or giving reasons for these basic rationales respectively. Every small practical activity seems to ask or answer ques- tions of real historical change: Is it the end of capitalism, as some seem to assume, when they give up traditional class positions and orientations? Or 6 HENNING SALLING OLESEN is it the end of modernity, as seems to be the point of post modernist criti- cism as well as the celebration of new individualism? Or both? To many workers and most(?) middle managers and to many teachers, this shift is a threat to us it may seem an exciting opening of indeed space. However, much of the discourse around the shifts in work life and/or the need for (life long) learning seem to talk about consequences of a development from above not really a matter of workers' own under- standing and action. Can 'research into work and learning' contribute something to this? My main argument in this paper will be that we need to theorize the sub- jective side of work, and to study and understand learning within a com- prehensive context of the subjective experience. Societal conditions and everyday life in the perspective of individual life history as well as collec- tive interpretive patterns. This paper present some dimensions and ap- proaches to this interdisciplinary enterprise. Changing Work and Human Resources The first and most direct condition of this theme is the post-fordist turn of the industrialized countries. There is a general agreement on the obser- vation that the 'industrial society' is going through a fundamental change, with consequences for all domains of social life and culture. The Post- industrial Society is one label, the end of Work Society another this transformation has many names, each one expressing a specific theoretical and political interpretation of the basic societal structures and dynamics. Most of them are reifications of the genesis, and thus also the political as- pects, of the development. The study of technology and work has been as- signed an oracular role as indicator of possibilities and ongoing changes of or conservation of Capitalism. You could begin with the optimistic question of Kern/Schumann in 1984: Ende der Arbeitsteilung? Even within a qualification(skill) concept in- formed by industrial sociology Kern and Schumann by empirical evidence made plausible that the human potentials of labour were becoming deci- sive, demanded by capitalist reorganization of industrial development. The subordination of labour to work process implied not only the more gene- 7 7 EXPERIENCE AND LEARNING ralized skills and knowledge, but the demand for subjective qualities more than anything else. Even industrial workers must be cooperative, responsi- ble, creative and autonomous. Due to the transformation of production technologies, the restructuration of company structures, information and communication technology and economic internationalization human resources on a broad scale have be- come crucial for the capitalist economy. In spite of quite different paths and stages of modernization and sectoral development all the growth in the 'modern sectors' is now concentrating in the services, especially human services and business services. It means an extremely rapid transformation of skills needs, with several substantial changes within one work life cycle of the individual and on the other side qualitatively new skills. Both circumstances are assigning new the first fact primarily in continuing importance to education and training education and training, the second one for the whole educational system. open up the normal together with others For the individual this relation one vocation', and gives rise to many twisted bi- biography of 'one life ographies with learning phases throughout life. It also has defined new criteria of social inclusion. At the same time as wage labour is becoming the prevailing mode of reproduction, leaving the although still with informal economies and self supply systems behind (lack of) work competences and cul- some exceptions in parts of Europe tural skills has become an increasingly important reason for social exclu- especially for adult non-skilled workers, and ethnic/cultural minori- sion ties. The question about how we might influence the societal development it- self, or shape the effects of changes, is not even mentioned. The projection of hopes and doubts on to 'objective trends', to which we are only wit- nesses and victims, also leaves out that work is in itself a constitutive field of experience and identity. The interpretation of subjective dynamics in work and their relation to socio-economic structural dynamics, and the learning potentials related to 8 HENNING SALLING OLESEN work, has a democratic perspective. (One might say this is one of the rea- sons why this crossroad field is so fascinating). In the discourse of human resource development learning is integrated in ideas like 'organizational learning' and 'workplace based learning', which refer to an organization culture framework. Most often these concepts link learning to more or less narrow management strategies, which are able to and willing to establish compromises with more or less narrow individual concepts of the social interests of workers/employees. The consequence is 'divide-et-impere' and the cultivation of corporate spirit. Apart from the political consequences which I will take up shortly, this is a somewhat ambiguous development. Workplace identification and corporate spirit may very well support learning processes that would otherwise e.g. in a traditional educational setting not be possible. In so far we also find ex- amples where unskilled workers, sceptic to education, become active learners within a workplace embedded process. But in so far as work qualification is rooted in collective habitual experiences and in collective consciousness connected with workers' collective and a craft or profes- sional identity, they are excluded from the learning process. Even from a managerial point of view this may present a problem in change processes in craft based industries (resistance of workers, loss of habitual and tacit knowledge) and in professions (resistance, dequalifica- tion, loss of quality standards). However, this is not really theoretically re- flected: In the very extensive discussion and practice of organization de- velopment, human resource development and organization learning you find very primitive or not existing ideas about the relation between the col- lective and organizational processes, and the learning processes of indi- viduals. In the consultant business and the human resource managers, per- sonal development, career advisors etc you fmd some practical experience and rules-of-thumb, but little analytical interest and knowledge. To the extent learning is promoted and taken over by corporate pro- grammes and human resource managers in connection with workplaces, it may cause a devastation of professionalism on learning. This takes us to the more important aspect, and more political, I think: What is the alternative view on learning? The reembedding of learning 9 EXPERIENCE AND LEARNING into work life may be very restricted in the sense that only some aspects of learning are called for, and only some aspects of learners' potentials are activated. It may be a reinforcement of the general disaster of moderniza- tion: That the technical and instrumental development is pushed forwards once more, by an enhanced mobilization of human resources, but the other side, the civilizing and enlightening one is repressed. The hopes for an automatic humanization effect of the new types of work organization, and the consequent needs for learning need to be developed. The 're-subjectivation' of work, however, is not just congruent with hu- although some seem to as- manistic ideas of education and subjectivity sume so, with a relieved sighing. It is not a return from the industrial shap- ing of man in some generations to an original humanity. Basic humanity has just within the period of industrial development changed radically. Children' s social, intellectual and emotional capacities are others than be- more fore, and the adult workers carry a history of collective experience as base of all their aspects of work identity. The re- or less consciously subjectivation of work does not mean 'taking work back to its original it means inviting/demanding and allowing new forms subjective quality' of cooperation and/or new types of autonomy, which can be developed in relation to the social and societal context of work and technology today. So the new human resource development agenda implies the need for a politicization of work, remembering the Greek meaning of the word: Mak- ing it an object of discussion and cultural action. The perspectives in life- long learning depend on a collective experience building that can encom- pass and develop the potentials in new work qualities without loosing sight of previous work identities. However, we first need to construct a reasonable theoretical framework about the subjective side of work. The subjective meaning of work and of its unquestionable changes is included in the reification. The study of 'work identity' and 'work consciousness' is very much attached to the 'ob- and consequently has had its jective work process' or societal processes theoretical concepts informed by or even subordinated those of industrial sociology and (social) economy. A critical theory should take the subjec- tive side of work out of this objectivistic shadow. Studies of adult learning and of work has a shared interest in this enterprise. In stead of regarding 1, 0

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