ERIC ED399869: A World of Magic: Conference Papers from the Selected Sessions of the AACRAO Annual Meeting (79th, Orlando, FL, April 18-23, 1993).

256 Pages·1993·3.7 MB·English

by  ERIC

DOCUMENT RESUME
ED 399 869
HE 029 504
AUTHOR
Russell, Michele, Ed.
A World of Magic: Conference Papers from the Selected
TITLE
Sessions of the AACRAO Annual Meeting (79th, Orlando,
FL, April 18-23, 1993).
American Association of Collegiate Registrars and
INSTITUTION
Admissions Officers, Washington, D.C.
PUB DATE
93
NOTE
258p.
AVAILABLE FROM
Publications, AACRAO, Box 32, Washington, DC 20055;
[phone] (members $35, non-members
fax:
$40).
PUB TYPE Conference Proceedings (021)
Collected Works
Descriptive (141)
Reports
EDRS PRICE
MFO1 /PC11 Plus Postage.
DESCRIPTORS Academic Advising; Academic Persistence;
Administrative Policy; Administrator Attitudes;
*College Admission; Computer Software; Doctoral
Degrees; Educational Change; Efficiency; Enrollment;
Enrollment Management; Females; Foreign Countries;
Higher Education; *Information Technology;
*Institutional Research; Multicampus Colleges;
Optical Scanners; Organizational Climate;
Organizational Communication; Organizational
Development; *Personnel Management; School
Accounting; *School Registration; Staff Development;
Staff Orientation; Stress Management; Student
Financial Aid; *Student Records; Technological
Advancement; Total Quality Management; Transfer
Students
Canada; Iran; *Ontario; Time to Degree
IDENTIFIERS
ABSTRACT
Papers on aspects of college admission, records, and
institutional research functions are: "How To Improve Office Morale"
(Victor Swenson); "Staff Meetings: How To Save Hours per Month and
Develop Your Staff" (LuAnn Harris, Shelley Olsen); "Selling
SPEED/ExPRESS" (Laura Patterson, Thomas Scott); "Advisement and
Registration: A Terminal Solution" (Gregory Wist and others); "Women
at the Top: Administration from a Woman's Point of View" (Raquel
Henry, Rose Austin); "Guerilla Guide to Computing: Developing a
User-Oriented System in a Small School" (John H. Brown); "Stress
Management in the Workplace" (Barry Delcambre); "What's Hot in
Institutional Research in the 90s?" (Mantha Mehallis); "Modern Voice
Response Systems for Admissions, Financial Aid and the Bursar" (John
Brown); "Doctoral Graduation Rates and Time-to-Completion in Ontario
Universities: Data and Policies" (Maurice Yeates); "Business Process
Re-Engineering: Transforming College Admissions" (Mariea Noblitt);
"Ontario's Colleges of Applied Arts and Technology" (Colin Dobell);
"Defining Enrollment Planning: A Nuts and Bolts Approach" (James,
Maraviglia); "Developing a Computerized Multi-Campus Transfer
Information System" (Larry Rubin and others); "Iran: Recent
Educational Developments" (Peter Bartram); "Optical Scanning from
Admissions to Grading" (Joneel Harris, Toni Allen); "High Order
Technology in Enrollment Services: First the Destination, and Then
the Path" (Mark Elliot); "U-View Plus for the Macintosh Registration
Using a Graphical User" (Louise Lonabocker); "Total Quality
Enrollment Management" (Jim Black); "Yes, New Technology Affects
Recruitment and Marketing" (Gene R. Sherron); "An Introduction to
EXAMINE: A Flexible Examination Scheduling System" (Michael Carter
and others); and "New Staff Orientation: The Second Step in Insuring
Your Students Get Quality Service" (Doug Hartnagel).
(MSE)
Conference Papers
Selected Sessions
of the '1993
AACRAO Annual Meeting
BEST COPY AVAILABLE
A Wedi
c,t
Metirzz
79th AACRAO Annual Meeting
"PERMISSION TO REPRODUCE THIS
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Mc. of Educational Research and Improvement
MATERIAL HAS BEEN GRANTED BY
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AACRAO
his document has been reproduced as
Orlando, Florida
received from the person or organization
originating it
O Miner changes Race been made to improve
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April 18-23, 1993
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TO THE EDUCATIONAL RESOURCES
°Shoal
ment do not necessarily represent
INFORMATION CENTER (ERIC)."
OE RI pavuon or policy
2
kmerican Association of Collegiate Registrars and Admissions Officers
Conference Papers
Selected Sessions
of the 1993
AACRAO Annual Meeting
Michele Russell, Editor
14+4
A Wm II 0,
79th AACRAO Annual Meeting
Marriott's Orlando World Center
Orlando, Florida
April 18-23, 1993
American Association of Collegiate Registrars and Admissions Officers
American Association of Collegiate Regisrars and Admissions Officers
One Dupont Circle, NW
Suite 330
Washington, DC 20036-1171
[phone]
FAX: [phone]
Copyright
1993 American Association of Collegiate Regisrars and Admissions Officers
All rights reserved. Reproduction by any means of the entire
contents or any portion of this
publication without prior written permission is prohibited. Printed in the
U.S.A.
Additional copies may be ordered from Publications, AACRAO, Box 32, Washington,
DC 20055 at $35 for members, $40
for nonmembers.
BEST COPY AVAILABLE
4
Conference Papers
Selected Sessions
of the 1993
AACRAO Annual Meeting
Michele Russell, Editor
0,
144f(zz
A 14/0411
79th AACRAO Annual Meeting
Marriott's Orlando World Center
Orlando, Florida
April 18-23, 1993
American Association of Collegiate Registrars and Admissions Officers
American Association of Collegiate Regisrars and Admissions Officers
One Dupont Circle, NW
Suite 330
Washington, DC 20036-1171
[phone]
FAX: [phone]
Copyright ©1993 American Association of Collegiate Regisrars and Admissions Officers
All rights reserved. Reproduction by any means of the entire contents
or any portion of this
publication without prior written permission is prohibited. Printed in the U.S.A.
Additional copies may be ordered from Publications, AACRAO, Box 32, Washington, DC 20055
at $35 for members, $40
for nonmembers.
AACRAO Rem401 ext DAM
President
Jeffery M. Tanner
Associate Dean of Admissions and Records
Brigham Young University
Past President
Gary L. Smith
Director of Admissions and Registrar
University of Missouri, Columbia
President-Elect
Nancy C. Sprotte
Director of Admissions and Records
San Diego State University
Vice President for Registration and Records Management
Frederick A. Fresh
University Registrar
Clark Atlanta University
Vice President for Professional Development,
Research and Publications
Kathy G. Plante
Registrar and Director of Admissions
Louisiana State University
Vice President for Enrollment Management,
Admissions and Financial Aid
Walter H. Washington
Associate Dean, College of Business Administration
University of Illinois at Chicago
Vice President for Regional Associational
and Institutional Issues
Richard A. Rainsberger
University Registrar
Carnegie Mellon University
Secretary-Treasurer
Paul H. Anderson
Associate Dean and University Registrar
Furman University
7
iii
ev444.44044
Toni ALLEN, Dean of Enrollment Management, Collin County Community College, Plano,
TX
Rose AUSTIN, Assistant to the Vice Chancellor of Education Affairs, Kingwood College,
Kingwood, TX
Peter BARTRAM, ETS Consultant, Trans-Canada Educational Evaluation Service, Toronto,
Ontario, Canada
Gail BERGMAN, Project Coordinator, University of Wisconsin System, Madison,
WI
Jim BLACK, Dean of Enrollment Management, Winthrop University, Rock Hill, SC
Gerhard BOLLI, Director, Division of Admissions, Records and Registration, Snow College,
Ephriam, UT
John BROWN, Director of Admissions and Registration, The University of
Texas, San Antonio, TX
Paul BROWN, Small Systems Consulting, Victoria, British Columbia, Canada
Michael CARTER, Industrial Engineering, University of Toronto, Ontario, Canada
John CHINNECK, Systems and Computer Engineering, Carleton, University, Ottawa,
Ontario, Canada
Barry DELCAMBRE, Registrar, Northeast Louisiana University, Monroe, LA
Colin DOBELL, Special Officer, Research and Comparative Education, The
University of Toronto, Ontario,
Canada
Mark ELLIOTT, Director of Student Information Systems, Georgia State University, Atlanta,
GA
Joneel HARRIS, Registrar, University of North Texas, Denton, TX
LuAnn HARRIS, Assistant Registrar, Utah Valley Community College, Orem, UT
Doug HARTNAGEL, Dean of Enrollment Services, University of Massachusetts, Boston,
MA
Steve HELLER, Technical Coordinator, University of Wisconsin System, Madison,
WI
Raquel HENRY, Vice President for Students and Organizational Development, Kingwood
College, King-
wood, TX
Gilbert LAPORTE, Ecole des Hautes Etudes Commerciales de Montreal, PQ, Canada
Louise LONABOCKER, University Registrar, Boston College, Boston, MA
James MARAVIGLIA, Director of Admissions and Evaluations, California Polytechnic State
University, San
Luis Obispo, CA
Mantha MEHALLIS, Director of University Planning and Research, Florida Atlantic
University, Boca Raton,
FL
8
Mariea NOBLITT, Consultant, Academic Consulting and Services, IBM Academic Information Systems, Re-
search Triangle Park, NC
Shelley OLSEN, Assistant Director of Admissions, Utah Valley Community College, Orem, UT
Laura PATTERSON, Registrar, University of Michigan, Ann Arbor, MI
Paul RASMUSSEN, Director of Computer Center, Snow College, Ephriam, UT
Larry RUBIN, Project Administrator, University of Wisconsin System, Madison, WI
Thomas SCOTT, Acting Director, Office of Information Systems, Systems Administration, University of Wis-
consin, Madison, WI
Gene T. SHERRON, Professor of Information Studies, Florida State University, Tallahassee, FL
John SHROPSHIRE, Dean of Enrollment and Academic Records, Clarion University of Pennsylvania, PA
Victor SWENSON, Registrar, Mankato State University, Mankato, MN
Gregory WIST, Senior Registrar, Borough of Manhattan Community College, New York, NY
Maurice YEATES, Executive Director, Ontario Council on Graduate Studies, Toronto, Ontario, Canada
Cless YOUNG, Director of Academic Advising, Snow College, Ephriam, UT
e4,44V44t
Article
Session
Page
Preface
viii
Wayne E. Becraft
Introduction
ix
Gary L. Smith
How to Improve Office Morale
1.41
1
Victor Swenson
Steps to improve office morale with emphasis
on social
interaction, shared discussion, and the goals and objectives of
the office.
1.43
Staff Meetings:
How to Save Hours Per Month and Develop Your Staff
6
LuAnn Harris and Shelley Olsen
How to disperse needed information to staff through
a
time-saving innovation on "staff meetings" as well
as create
professional development.
1.61
Selling SPEEDE/ExPRESS
15
Laura Patterson and Thomas Scott
Sells SPEEDE through the users' point of view and explains
and promotes SPEEDE as the transcript
process of the future.
2.31
Advisement and Registration: A Terminal Solution
25
Gregory Wist, Gerhard Bolli, Paul Rasmussen, and Cless
Young
Discussion on faculty access and technical aspects of on-line
registration and advisement systems.
2.41
Women at the Top: Administration from
a Woman's
Point of View
44
Raquel Henry and Rose Austin
Describes administration from a woman's point of view and
includes strategies women can use to climb the administrative
ladder.
vi