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ERIC ED374916: Building Bridges: Supporting Families across Service Systems. PDF

53 Pages·1994·1.9 MB·English
by  ERIC
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DOCUMENT RESUME PS 022 781 ED 374 916 Goetz, Kathy, Ed. AUTHOR Building Bridges: Supporting Families across Service TITLE Systems. Family Resource Coalition, Chicago, IL. INSTITUTION 94 PUB DATE 53p. NOTE Reports Serials (022) Collected Works PUB TYPE Descriptive (141) Family Resource Coalition Report; v13 n1-2 Spr/Sum JOURNAL CIT 1994 MF01/PC03 Plus Postage. EDRS PRICE *Agency Cooperation; Blacks; Child Welfare; DESCRIPTORS *Community Involvement; Disabilities; Family Involvement; *Family Programs; Foster Care; *Health Services; Home Programs; Mental Health; Program Descriptions; Social Services; Welfare Services; *Youth Programs Accelerated Schools; African Americans; Family IDENTIFIERS Resource and Support Programs; Family Resource Coalition IL; *Family Support; Goals 2000; Networking; School Based Health Clinics; Schools Reaching Out Project; Yale Child Study Center CT ABSTRACT This double issue of the journal "Report" focuses on the collaboration among seven social service systems that support and discusses one of serve children and families. Each of the sections the seven systems, presents an overview essay, and profiles prcgrams that execute the service. The first section, on education, emphasizes linkages between schools, communities, and famiLies to ensure educational success. Section 2 is concerned with the child welfare system and its support for foster families providing physical and emotional safety for children. the focus of Section 3 is the health traditional clinical care. Youth care system and its scope beyond development is discussed in Section 4, as a parallel movement to family support, The program profiles deal specifically with low-income and minority families in African-American neighborhoods. Section 5 focuses on supporting people with disabilities through centers and home visiting programs. Section 6 is concerned with the welfare system and using a new approach of combining employment services with family services. The last section focuses on the child mental health system, which is concerned with services for children and adolescents with emotional and mental disturbances. (BAC) *********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. *********************************************************************** del MM, itlyikaillfeiWaIil-/ijalY".2,4 411...Mal .- 6..;,Pl NYMIL, I allaaaaf ,+ try:*.,.1111Afrtref.k.'g.7,..s... T-7-1119r!"14r, '35,1141717-Ct 1141rT6WrIPPM."1; ' ." 7 ,:r. 44 :J = , td;;;',," U.S. DEPARTMENT OF EDUCATION Wks of Educational Researcti a and Improvement EDUCATIONAL RESOURCES INFORMATION CENTER (ERICI 1.,This CD document has been reproduced as .eceived from the person or organization originating it. ID Minor changes have been made to Volume 13. Numbers I & II SPRING/SUMMER 1994 improve reproduction quality. DOUBLE ISSUE Points of view or opinions stated in this document do not necessarily represent offisial OERI position or policy. LLI BUILDING BRIDGES: Supporting Families Across Service Systems TO REPRODUCE THIS "PERMISSION HAS BEEN MATERIAL GRANTED BY FAMILY RESOURCE TC THE EDUCATIONAL RESOURCES CoALITI01.4 INFORMATION CENTER (ERIC)." copy BEST AVAILABLE REPORT Editor, KATHY k..,,IETZ Art Director, LYNN PEARSON Reporter, JACQUELINE LALLEY Copy Editor, JACQUELINE LALLEY Cover Illustration, CHRISTOPHER PALMER Printer, BOOKLET PUBLISHING. INC. The FRC Report is published quarterly in the public interest by the Family Resource Coalition, a tax-exempt, non profit organization. Membership in the Coalition includes a subscription to the FRC Report. Readers are encouraged to copy and share its content; we ask you to credit the Family Resource Coalition as the original source of information. Table of Contents Section IV: Youth Development Introduction to the Issue Overview Essay Family Supportive Approaches and Collaboration Family Support and Youth Development: Parallel Movements Across Service Systems 28 5 Pittman Karen Charles Bruner Profiles Section I: Education Mental Health Services Plus Prevention in a Milwaukee Overview Essay Program for Children, Youth, and Families 29 Educational Success through Supporting Families and Communities Rheedlen Centers for Children and Families: Total Community 7 Involvement in New York City Bill Shepardson 31 Section V: Supporting People with Disabilities Profiles Overview Essay IRE's International League of Schools Reaches Out to Hard-to-Reach Parents Towards a Comprehensive Family Support System for 9 Families of People with Disabilities Don Davies 35 John A gosta Two Models for Education Reform: The School Development Profiles Program and Accelerated Schools I I Hood Center at Dartmouth Medical School: Services and Carolyn Ash Resources for Families Facing Long-Term Special Care 36 A School-based Health Clinic in Los Angeles Promotes S. Singer George Health and Prevents Violence 12 Seneca Mental Health/Mental Retardation Council: Bobby E. Sheffield A Rural Center Helps Families Stay Together 38 Starting from Scratch in Peoria: Designing and Building a Mary Arm Shires New Early Childhood Education Center 13 Bette Wilson Portage Project Publishes Growing: Birth to Three: A Widely Replicated Home Visiting Program Shares Its Secrets 40 Section II: Child Welfare Section VI: The Welfare System Overview Essay Overview Essay Reforming Child Welfare Systems through the Family Family Support and Welfare Reform: Preservation and Support Services Act 15 The Two-Generation Approach Carol Williams 41 Susan Blank Profiles Profiles A Foster Care Program in Brooklyn Keeps Children in the Neighborhood First Person: One Iowa Practitioner Tells Congress 16 How Families Become Economically Self-Sufficient Jacqueline [alley 42 Family Preservation and the Homebuilders Program Denver Family Opportunity Council: Making Welfare 18 Work for Families Jill Kinney and David Haapalo 45 Susan Loyd Kaleidoscope: Chicago's Pioneer in Wrap-Around Services 20 Kathy Goetz Section VII: Child Mental Health Overview Essay Section III: Health Care Child Mental Health and Family Support 47 Overview Essay Ira S. Loune and Gary De Carobs Integrating Family Support and Health Care 22 Profiles Chnstopher Shearer A San Francisco Program Helps Children Profiles and Youth (and Their Families) Cope with Serious Mother Net: Training and Supporting Paraprofessional Emotional Problems 48 Horne Visitors Joanna Unbe de Mena 23 Vermont's Visiting Nurse Association: Providing What Schools Partnership Training Institute: Family Support Families Need Since 1906 Training for Professionals Working in Schools 24 50 Amy G. Rossen Swope Parkway Health Center: Comprehensive Health Care and Community Development in Kansas City 26 E. Frank Ellis 4 4 ACKNIOWLEIDGEMENIT: Special thanks to Charles Bruner, Ph.D., Director of the Child and Family Policy Center, former Iowa legislator, and board member of the Family Resource Coalition, for serving as mentor for this issue of the FRC Report. Dr. Bruner worked closely with us at every stage of the editorial process, helping to frame the fields and topic areas to be covered, identifying authors, clarifying content, and reviewing and making editorial recommendations on manuscripts. The scope of his knowledge and experience thinking and writing about family support, services integration, and cross-systems collaboration made him an invaluable guide. The Coalition is extremely grateful for his expertise and willing involvement. INTRobt..1110,11 TO 'THE' ISSUE' . . BUILDING BRIDGES: Supporting Families Across Service Systems by Charles Bruner family support programs: these centers Collaboration. in this case. assures There is growing recognition and programs bridge for families the cross-system referral and follow-up. that different systems serving public and the private, the therapeutic There is someone providing "case children and families need to and the normative, the specialized and work with one anotherto collaborate in manaeement" or "care coordination" so the general. the professional and the that families experience a more "seam- meeting the needs of families. voluntary, even the church and the state. less" system of services and supports The reasons are reflected in what The second way that family resource that are coherent and integrated rather front-line workers see on a daily basis. centers and family support programs Teachers see that children bring more enter into collaborative strategies is than educational needs into the class- philosophic. As well as being room. Health practitioners know that programs and providing services. pregnant women bring more than family resource centers and family medical needs Lao the health clinic. support programs represent a Professionals in job training see that service philosophy based upon families bring more than employ- specific values: building upon ment needs into the welfare office. strengths. partnering with Moreover, unless these other families, individually tailoring needs are addressed. teachers supports. being holistic, valuing know that it will be difficult for diversity, focusing upon indi- children to learn well. Health vidual growth and development practitioners know that the in the context of the family. and prenatal care they provide will viewing the family in the context not necessarily result in a of the neighborhood and commu- healthy birth. Job trainers nity. Those collaborating with realize that many of their family resource centers and family graduates will experience diffi- support programs must articulate the culty in establishing stable. long- role that family support principles term attachment to the workforce. should play in working with families than conflicting and fragmented. When The calls for collaboration, school- professionals in different service systems within, as well as across, service sys- linked services, and service integration tems. Collaboration between family collaborate, all are better informed of reflect this growing recognition. Further. each others' involvement with families resource centers and family support reformers increasingly are turning to programs and other service systems and are more capable of integrating their family resource centers and family cannot truly exist unless these other workplans. They have greater familiarity support programs, which, in two ways. with other services for families available systems reflect the same undergirding can be a critical connecting link, or values. in their community and are more bridge, for collaborations that lead to Moreover, the ".drk that family successful in making referrals for family success. resource centers and support programs The first way that family resource additional supports. do to empower families can easily be Programmatically, family resource centers and family support programs centers and family support programs are undermined when families experience enter into discussions of collaboration is other service systems that are deficit- also seen as bridges between the profes- programmatic. Most literature on (,riented, dominating, impersonal. sional service systems and voluntary collaboration and service integration support networksfamily, friends, fragmented. arbitrary, and individual- views family resource centers and family based rather than family-focused. While churches, community associations. support programs as filling a missing the mission statements from most public Public institutions and agencies refer service niche at the prevention and early service systems do not embrace such families to family resource centers and intervention end of the service con- tinuum. 6 _....SPRING/SUMMER.A99A.. support programs. They are needed as characteristics, too many families see under the professional service disciplines partners in the process of defining the these systems in this light. of education. child welfare, health care. appropriate role of their programs in Unless the education. child welfare. youth services, disability, public mental health, public welfare, disability, changing the way public systems welfare, and mental health. The pro- respond to families and neighbor- youth services, and health care systems grams described within these disciplines better incorporate family support are truly innovative, cutting-edge efforts. hoods. principles into their professional prac- They represent the potential for these 4. If public policies. practices. and tices, family resource centers and family mainstream service systems to change; support programs will be fighting an programs are to succeed with children trey do not reflect common practice and families with whom they currently uphill battle. At best, they will serve as within these fields. Each section's fail, mainstream public institutions temporary oases from the mainstream overview essay offers some of the most institutional services and supports with schools, child welfare agencies, public advanced thinking on transforming the which families (particularly socially welfare departments. mental health professional system to better meet family isolated and vulnerable families) needs. Program profiles illustrate must contend. family supportive approaches in This issue of FRC Report action. provides evidence that new Taken together, these articles programs and service strategies represent a first effort to describe incorporating family support values the connection between family are emerging within public service support values and larger reform The first step in the process systems. As family resource centers agendas within and across other and family support programs have service systems. of building these alliances is grown over the last two decades As these articles show, the reforms also have been underway changes that are needed are understanding the reforms in to reshape service philosophies profound. If larger reforms are to within each of these systems. succeed, there must be changes in It is important that family the manner in which teachers teach, practices already underway support practitioners and advocates child welfare services protect build bridges to these reform efforts children from harm, and mental within public service systems. because: health professionals work with families. Welfare reform efforts 1. Public service systems are must not only help parents enter the developing effective practices workforce, but must also ensure that deserve to be applied within that their children live in safe home family resource centers and environments and start school family support programs. including: services. health care systems. and ready to learn. Parents of children with disability servicesmust be trans- effective outreach strategies. assess- disabilities must be recognized as experts formed. It is within these systems ment techniques, evaluation tools, and on their children's needs by the profes- financing mechanisms. and not within family resource centers sionals who serve them. and family support programsthat the While these changes are profound, 2. At the local level, the individual bulk of public resources will be spent they also are based upon sound underly- on, for, to. or with families. If family programs and practitioners that ing principles of effective practice. They incorporate family support principles support practitioners and advocates. ultimately will enable families to into their work are natural collabora- recognize the need for these larger succeed, regardless of the service tive partners with family resource reforms. the family support movement systems they use. While the first phase centers and family support programs. can be a catalytic force and ally in of the family support movement may Identifying other services in their such transformation. have been to build a new, and necessary. communities that adhere to family programmatic base, the next phase is to support principles helps family The first step in the process of assure that all systems serving children resource centers and family support building these alliances is understanding and families reflect the values respon- programs operate most effectively. the reforms in practices already under- sible for family support's success. way within public service systems. The 3. The people behind these reform efforts articles that follow highlight some of the Charles Bruner, Ph.D., is director of the Child and Family Policy Center, a represent potential allies for promoting best examples of family support values former Iowa legislator. and a member policy reforms and undertaking public being operationalized within different of the board of directors of the Family education efforts to broaden support professional practices. They are arranged Resource Coalition. for family resource centers and family CAMII V accru traisc r-eveilTIA161 monossigamasit OVERVIEW Assuring Success in Education through Supporting Communities Section I: and Families Education by Bill Shepardson Assuring Success in Education through Supporting Communities and Families by Bill Shepardson Page 7. The League of Schools Reaching Out Challenges an Old Assumption about Hard-to-Reach Parents by Don Davies I Page 9. Changing the Way Schools Do Business: "The Corner Model" and Accelerated Schools by Carolyn Ash Page 11. Watts/Jordan School- contributing citizens, form strong Educators are coming to realize based Health Clinic: families, and fulfill adult responsibilities. that if all children and youth are Against this backdrop, educators are Promoting Health and to develop the skills, competen- beginning to think more systemically cies, and dispositions they need to Preventing Violence about how schools can effectively succeed in life, our investment in their by Bobby E. Sheffield contribute to achieving these challenging education must transcend the school's Page 12. goals. This systemic approach to traditional focus on cognitive develop- education reform requires that education ment. Notions of "student success- are Building a New School policies and practices share a clear vision being broadened to encompass young from the Ground Up: of what students should know and should people's continuing intellectual, physi- Valeska Hinton Early be able to do as a result of education. cal, emotional, and social development. Families, students, and other segments Childhood Education In response. educators are working with of the community must be involved in families and communities to build Center developing visions and standards for the supportive and respectful environments by Bette Wilson education system and in the ec: ication that nurture young people and bolster the Page 13. process itself. The services students and development of healthy attitudes and their families need must be reliably and actions. The overall goal is to make sure effectively provided, so that students are that all children and youth are healthy, able to learn. In short, a restructured safe, well educated, and happy: and that education system must help to create the over time they are prepared to engage in supportive environments young people productive employment, lead healthful need through collaborative efforts among lifestyles, be knowledgeable and families. schools, and other community examining the extent to which schools services and developmental opportunities agencies. can be a point of contact for children and that are easily available to families and families in need of support and services children. Family support programs and The Challenge for Schools and that can be provided by other agencies social service agencies possess the talent Communities and organizations. Playing a role in and resources to give assistance that The eight National Education Goals ensuring the availability of family schools are not equipped to provide. that were recently codified in the Goals support programs. parenting education. Community agencies that support youth 2000 Educate America Act set ambitious development clu3s, recreation and prenatal care, and health services standards that will only be reached increases the likelihood that children sports organizations. and religious through concerted work by communities. come to school ready to learn. Joining organizations complement schools not schools, families, and students. It is with employers to provide expanded only in services and activities, but also in increasingly clear that communities that opportunities for work-based learning structure and function. Young people are able to muster a broad range of programs gives added currency to attend voluntarily: they choose activities supports and services in a coherent traditional academic experiences. and progress at their own pace. Private- manner are more likely to meet those Schools are well-established institu- and corporate-sector involvement can goals than those that are not. In commu- tions with ties to local neighborhoods bring increased resources and add greater nities that are serious about working and communities, municipal structures, visibility and legitimacy to efforts to jointly on behalf of children and fami- and state government. However, schools support children and their families. lies, schools are reassessing their policies should not necessarily govern or admin- If care is taken in building school/ and practices to make sure they are ister these community-based efforts. In community relationships, school-linked aligned with community efforts to fact, it would be a mistake to assign efforts will not result in schools interfer- support families and to provide diverse responsibility for the entire range of ing with or duplicating the efforts of developmental opportunities for kids. children's and family services to school other community groups. All community However, this does not mean that systems that already have their hands full institutions and agencies serving children ifa their basic mission. schools are trying to become comprehen- and their families must engage in sive service providers. Schools can strategic, long-term planning to ensure School-linked or Community- change internally in many ways and can that no institution's agenda or organiza- reach out to other institutions without based: A False Dichotomy tional needs dominate collaborative single-handedly taking responsibility for The notions of school-linked and efforts. True collaboration requires ensuring the well-being of all children community-based support systems do not sharing resources, authority, and leader- and families. Schools canand in many inherently conflict with each other. ship to achieve goals that would be cases already docontribute to develop- Schools are an essential (but only one) unattainable without collective action. ing the skills and competencies young ingredient in the mix of agencies, people need for sustained success in our organizations, and citizen groups that Strategies for Change society. Health classes and physical must contribute expertise and resources A great deal of experimentation in the education, for instance, help students to better support children and families. area of school/community cc:laboration develop the knowledge, attitudes, and Their near universal access to students has begun. Still, much work remains if behavior needed for healthy lifestyles. and families is one advantage of their collaboration among schools, families, Civics classes and opportunities to serve substantial involvement in such efforts. and communities is to enhance our the community encourage active citizen- Where school facilities have been investment in children's sustained ship. Cooperative learning and other underused, they can be employed to meet development and success. Schools and group activities foster interpersonal skills other community needs. Providing communities that are committed to and hone students' abilities to develop certain services to all students and their improving the lives and opportunities of friendships. to work collegially, to families at or near the school siteday children should consider embracing the communicate, and to negotiate. Many care for teen parents. for examplecan following strategies. schools are preparing students for the help keep young people in school. It also world of work by providing an early and Changes in the Nature can lessen the stigma associated with ongoing orientation to vocational options of Schooling seeking assistance, thereby increasing that includes discussions on how to access to and use of prevention and Schools should reevaluate their prepare for specific careers. And in some support services. Perhaps most impor- policies and programs and should change communities, these opportunities are no tantly, linking schools with family them where appropriate to reinforce the longer considered secondary to the support and other family-centered goals of supporting families and increas- school's primary goal of fostering programs can positively affect the ways ing developmental opportunities for academic achievement. Instead they are in which school personnel interact with children. For instance, the availability of seen as the school's contribution to a families. health services should be accompanied community-wide effort to foster the By joining the resources of the school by a comprehensive K-12 health curricu- overall development of children. with those of other groups at or near the lum that provides students with the In addition to taking a critical look at school site, the community expands both knowledge and skills they need to the nature of schooling, educators are the number and the nature of supportive develop health-enhancing behaviors. FAMILY DE:CY-AI 11:11,7C,P,1- A [-rtt-t PROFiLE "But These Parents Just Aren't Interested": The League of Schools Reaching Out an Old Assumption Challenges by Don Davies the school. Many urban schools today are original pilot was a home visiting program. The League of Schools Reaching Out is a like armed camps, so concerned with network of schools that began in spring 1990 Students' parents visit other students' parentsnot to offer advice on "moral security that doors are locked to the outside and now includes more than 90 schools in six countriesthe United States, Australia, improvement" like the "friendly visitors" of world, volunteer guards patrol the hallways 19th century charitable organizations, but to Chile. the Czech Republic, Portugal, and and accost all unfamiliar adults, and armed security officers sit at desks inside the front bring news and information, talk about he aim of the League is to increase Spain. problems, offer instructional materials for door. Vivian Johnson, a Boston University the academic and social success of all childrenespecially those who are professor conducting research on parent helping with homework, and become links underservedthrough family-community- centers for the Center on Families, Commu- between parents and schools by taking school collaboration. nity, Schools, and Children's Learning, knows parents' concerns back to teachers and The League grew out of a question: what of one parent who was so nervous about administrators. At the O'Hearn School in entering her son's school that she would makes "hard-to-reach" parents (long Boston the program began with just four mothers, who went through a training meet with school personnel only outside, on regarded as a cause of educational failure in the street corner. low-income communities) hard to reach? course and then began calling on other Many felt that these parents were indifferent parents. Today League schools with home to their children's education. Why else visiting programs are supplementing their would they fail to attend conferences with outreach with automatic telephone calling, teachers or to oversee their children's phone trees, newsletters in several lan- What makes hard-to-reach homework? A 1988 study came up with a guages, and broadcasting school announce- surprising answer: it wasn't parents who ments and special programming on cable were hard for schools to reach, but schools television networks and ethnic radio parents hard to reach? that were hard for parents to reach. stations. The study. carried out in Liverpool, The third idea generated by the pilot Lisbon, and Boston, also revealed that the Schools Reaching Out may in the long run U.S. had no monopoly on negative views of have the most impact on schools. Called at low-income people, whose presumed The parent center, which often consists first "teacher action research," it was an of little more than a room, a few tables and indifference to their children's academic effort to engage tez,thers in the process of success is widelyperhaps Jniversally chairs. a coffee pot, and a telephone, is a school reform as actors rather than as regarded as one of the reasons poor weary recipients of ill-fitting reforms devised simple but highly effective way of communi- cating the idea that parents are welcome at children fail in school. The study showed, at remote district headquarters. A team of however, that low-income parents were school. At one school in Boston, the parent teachers received small stipends to interview every bit as interested in having their center is one end of the library, and other faculty members and to devise an "intervention"a program or project aimed operates only when classes are not meeting children succeed in school as middle-class parents were. Although great numbers of there. Nevertheless, it works. Parents have a at alleviating a certain problem. The team place of their own, and with it both a low-income parents stayed away from then implemented the proposed solution schools, the study showed it wasn't because symbolic and a real presence in their (drawing on Chapter I or similar funding they didn't care. It was because they saw no children's school. Parent centers have sources), studied its progress by gathering role for themselves. Many had fared poorly sprung up in more than half of the League data on its effects, and recommended schools. Staffed by a paid or volunteer in school themselves and felt they had little correctives. This course of action sounds to offer academically, were Intimidated by parent, each center is a place to drop by and simple, but in fact is diametrically opposed to administrators and teachers, or found the chat, to get information about school the normal order of business in any activities, to meet with teachers, to get schools simply unapproachable and hard to bureaucracy, In which change, if it is to involved in volunteer projects in the happen at all, is likely to happen only from reach. This study resulted in a pilot project classroom, to participate in distributing food the top down. Teacher action research, by or clothing to people in the. community, to contrast, puts teachers into the role of called "Schools Reaching Out" in which ideas find out about employment opportunities, to for bridging the gulf between parents and researchers and offers them the opportunity school were tested in one school in Boston take GED or ESL classes, to watch a video to transform their personal experience of and one in New York City. Three ideas on child-rearing, to get a social service the everyday realities of school into plans for referral, or to gather with other parents, succeeded so remarkably that they became change. Today in League schools, parents the foundation of today's expanded and teachers, and administrators for a have been added to the equation, and are celebratory breakfast on the first day of rapidly growing League of Schools Reaching forming teams with teachers and administra- Out. tcrs to devise, study, evaluate, and alter school. Another Important idea tested in the One Idea was to set up a parent center at projects to answer the needs of their own I LI Continued on next page

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