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ERIC ED373593: The Cutting Edge: Workplace English. Section I: Project Handbook. PDF

135 Pages·1993·2.3 MB·English
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'DOCUMENT RESUME FL 800 795 ED 373 593 The Cutting Edge: Workplace English. Section I: TITLE Project Handbook. El Paso Community Coll., TX. Literacy Center. INSTITUTION Office of Vocational and Adult Education (ED), SPONS AGENCY Washington, DC. PUB DATE [93] 15Ip.; For instructional guide, see FL 800 796. NOTE Descriptive (141) Reports PUB TYPE MF01/PC07 Plus Postage. EDRS PRICE *Academic Persistence; Adult Education; Audiovisual DESCRIPTORS Aids; Community Colleges; Counseling Services; Fashion Industry; Independent Study; Instructional Materials; *Job Skills; *Limited Engliih Speaking; *Literacy Education; Material Development; Program Descriptions; School Business Relationship; Second Language Learning; Two Year Colleges; Videotape Recordings; Vocational English (Second Language) El Paso Community College TX; Levi Strauss and IDENTIFIERS Company; *Workplace Literacy ABSTRACT A model workplace literacy program of El Paso Community College (Texas), in cooperation with Levi Strauss and Company, is described. The partnership designed a three-part, job-specific, video-based curriculum in English as a Second Language (ESL) for garment industry workers, implemented in seven local plants. The 18-month program had these goals: to (1) develop a replicable instructional program using televised and self-paced (2) offer instruction in both basic and job-specific literacy skills; employees, three levels of instruction for limited-English-proficient for increased productivity, job retention, retrainability, and career (3) provide strong support services to promote advancement potential; partnership with this and program retention; and (4) develop a strong other garment manufacturers to ensure that project goals are accomplished and the program continued. The handbook contains a chart performance of general goals and specific tasks, with deadline and development and measures, a description of the program's implementation, and substantial supporting documentation. The latter includes a bibliography, listing of model workplace literacy lesson and assessment programs, a task analysis questionnaire, sample (student, class, and measure;, student anecdotal information, surveys management) and tabulated results, teacher questionnaire, video evaluation form, correspondence, brochure, information from local literacy programs, and news coverage, descriptions of related (Adjunct ERIC Clearinghouse on Literacy instructional guide. (MSE) Education) Reproductions supplied by EDRS are the beLt that can be made from the original document. ********************************************************************* ENGLISH THE CUTTING EDGE: WORKPLACE Literacy Programs & Levi Strauss and Co. A model partnership between El Paso Community College Project Handbook and Instructional Guide "PERMISSION TO REPRODUCE THIS U S DEPARTMENT Of EDUCATION MATERIAL HAS BEEN GRANTED BY Once of Egucattonal Research and Improvement UCATIONAL RESOURCES INFORMATION ckE CCaa C \LOVeAr, CENTER (ERIC) 'Its document nas been reproduced as eCe.ved from the person or otganaahon tgloaltng 0 ,1 --17'rz5k.\Vr)c-a MtnOt changes nave been mad* to MPtOv :". tep,OduCtOn ()uglify TO THE EDUCATIONAL RESOURCES Ramis Of vie* or oponions stated in tht$00Co- rnent do not neoeSSanty represent official INFORMATION CENTER (ERIC)." OE RI Doshon or pcMcy Project Director Dr. Carol Clymer-Spradling, Ed.D. Director- Literacy Programs Project Coordinators Business Coordinator Barbara Austin- Instructional Coordinator Dorothy Barron- 4) Technical Coordinator Ann Savino- Gduceden wierw Wegitplast illegally Mare funded by is UAL Dept. el Eglonatlen Office ef Adult end V.ceden 0 Ned Doles: Spring 19g0. FM 11181 cc) 2 BEST COPY AVAILABLE THE CUTTING EDGE: WORKPLACE ENGLISH Section I Project Handbook Mello mil Workplace LI army Grant fuelled by the U.S. Doge. or Education Offke of Adult and Vocational Education Propel Delos: 9prhp 1990- Fail 1991 o' TABLE OF CONTENTS NATIONAL WORKPLACE LITERACY GRANT 1 INTRODUCTION 1 GOALS AND OBJECTIVES 1 2 FINAL PERFORMANCE REPORT 9 THE PARTNERSHIP 10 CONSULTANTS 12 IMPLEMENTATION 12 RECRUITMENT 13 TASK ANALYSIS 15 STAFF DEVELOPMENT 17 THE STUDENTS 18 Placement 18 Classes 19 CURRICULUM 21 ASSESSMENT 24 ASSESSMENT /EVALUATION /DISSEMINATION GRID 31 VIDEO DEVELOPMENT PROCESS 36 WHAT PROJECT STAFF LEARNED 40 General Recommendations 42 Conclusion 43 Index to APPENDICES 4 ACKNOWLEDGEMENTS thanks to Levi Strauss & Company, the Levi The Project Coordinators give special made 400 Levi Strauss worker/students who Strauss management team and over this program possible. and technical crews provided consistent support The National Workplace Literacy Grant facilitators creative ideas throughout the project. Thank you. services, demonstrated flexibility, and contributed Dr. Dee Tad lock- Read Right Consultants: Raul Anorve- California Literacy Coalition Heide Spruck Wrigley- Aguirre International Isabel Pinon Carmen Cadena NWLG Facilitators: Lori Pinon James Tag le Jean Soto Cristina Briones Leo Herrera Carmen Garcia Ruth Cummings Kemberiee Colgan Ignacio Acosta Technical Crew: Trish Miller Thaddeus Cunejo Michae, Rodriguez Nancy Palmer Luz Taboada Guidance Specialist: Michelle Dab le Jesus Adame Curriculum Specialists: El Paso Community College Literacy We would also like to thank the staff at the Telecommunications for delivering support Center and the Center for Instructional services for The Cutting Edge: LEA STAFF Dr. Ana Huerta-Macias Janet Alberson Esther Longoria Sonia Avila Cecilia Olan Barbara Baird Dr. Betsy Quintero Veronica Bague Letty Salas Lilia Dale Kay Taggart Patsy Galavez Martha Toscano Mary Lou Garcia C.I.T. EL PASO COMMUNITY COLLEGE Daniel Matta, Director Pat Ebert Ignacio Acosta Carolina Perez Gabriel Gaytan NATIONAL WORKPLACE LITERACY GRANT THE CUTTING EDGE: WORKPLACE LITERACY INTRODUCTION Education, Office of Adult and This project was funded by the U.S. Department of model The purpose of this program was to develop a Vocational Education. of garment industry workers. workplace literacy program designed to meet the needs Strauss & Company. The The program was developed in partnership with Levi video based curriculum that was partnership designed a three-part, job specific, Strauss and Co., a Fortune 500 implemented at seven plants in El Paso, Texas. Levi organization, employs approximately 4500 production company and international in the summer of 1990. workers in El Paso, Texas. This grant project began GOALS AND OBJECTIVES the following goals: The eighteen month model demonstration project had televised and self-paced To develop a replicable instructional program using i. specific and basic so that instruction to develop literacy skills that are both job applicable to the increased skill participants develop functional literacy skills that are requirement of the changing workplace. Strauss employees who are limited 2. To offer 3 levels of literacy instruction for Levi job retention, retrainability and English proficient in order to increase their productivity, career advancement potential. in conjunction with instructional To provide a strong support service program 3. participants likelihood of participating workplace literacy program in order to increase in and completing the program. Levi Strauss and other garment To develop a strong partnership with 4. accomplished and that the program manufacturers to insure that the project goals are is continued after the project has ended. implementation plan including tasks, deadline and A chart which details the program performance measures follows. 1 6 created to assist the A literacy task force comprised of Levi Strauss personnel was National Workplace Literacy Grant development team. This committee met provide input into the throughout the grant period to discuss grant objectives and program and curriculum development. TASK FORCE MEMBERS Sylvia Alvarado Al Amaya Sylvia Arenivar Joe Arrenda Ricardo Benevento Rosa Diaz Rebecca Dona Daril Dean Joann Estradas Mario Griffin Monico Herrera Lucy Luevanos Jorge Melchor Rosie Moniz Este la Ortiz Armando Ojeda Lupe Ramirez Rosanna Rivera Bill Simpson Alfredo Soto Gary Spicer Janis Stafford Martin Tovares Sally Vasquez Lourdes Velez Ralph Wilcox t t d n h f e . d s o o e n t a n g r n e a s a l e l o a i t i s e t p e w f l n w c a i s , m 2 t n d e a e c s u t m s e x n o t n c p u s e a l n . a e i m a n e e o a u o d d h a r e o w r t e l p l o a l o n e t r o S d r i c e n e f i g m a t r r e w f r C h e v t p o c e n e o d i o p S W w e v o s C r r p o r s e p , w o e d e w c p i e l x P i m t e a t F v L w e e . u i e e e a c E v s e n e r a f b n i f g k e e a n c s v e L o u s r a i i y . s e r i r m e a g o g e a g y b s t a f m l r e r o e n l s a o l l o h t a p o T i t e r d r r f r r o u T d a l p r k e o s e c p e d o p e g n c g n y e a r p p w C w e d a p n y o o n o c a y 9 t r t e t o t o t g a a r a y c w s a s i y i E p e R d n h l o s n o a h r l i e n r s e r e y u t e e t , a e i . r o t y J v a o e l g n . n e t b w s b m d p c d h e d e i i m n l O o L e t t i s a i m e e t h e b d . i e b o a m v i c l s m t s r f i w t w g t c r g v R l e o o h m i m t o g o o e e n i n d x e m e n e t c i l t p n . c d p b e i a s n s o i o e . l P l r i i i p e e s i h v v , o e u r t p r o o i m s r e d L s t k t e g o n l e e f c m p R i i a m u C l r n S ' m s e b o M n l e T a r r f s g r o e a i E e r m r o s l n u e . o a s m d e g b v 8 e R p / N d e m s o e , q e t n v e o e l 1 w s s d e w o r H r e t a i c i r c i a n h r m e a d A t r g f n w o c d a a p r a e n n e t p A r o , e n a f . o d c r g e r k R y a d o m n d , f h e l E o v a e d m t i e e o r o i r d o l e n i a m e v o g o f h b g o t L e p t g G d r e c w a h e t c a w p u : y a s w n o c a t o s r u n . E r a t r e y u g i p n e f o a e e l g u e h v e o r g e f t e e L i d g e a r a v t l f n g v t d m t i n i v w e s o d h E r n r Y v e n s n e m w e t e o n A o e e e n S s n M i e e i T m T a a S l r a t c t M t d P C T i i a r d s l l r s a A t v d s R l 0 l f s u n k l o s 1 i g w . s a E l a l e l d a s n i a t w s l s i t T s s i m i t r a r t i f e a o e a e l v m e o e a s I n b a e i t e e p t e t d L m a i . a o r i l r P e L m e l l t e g n e m i l r t t d d a b l i r a t g i b a o i t w E m m p E f n a r i f d o e r d s g o t e n l d a m p o C m l n e s r n n o i L k o t e p w r s m a e o a d e p r o f w d A d s p m s p y c e a c s s s n s . a r r w e w a s c l w n e e L o E r y n a e o i y e a l g l e v e d c o i e l c o p e d r g P L i . r r o s e i i w a o f e i i y k n v o i v e t o a t n B v r r h p r s p r o r e K e e m p t l e m o e o d t o e i i i i l A h r r t l v i r r p t i w r e w t n d b y R c c t i t d d i e e e l L p m r i a c e o s s a w a b e h w h h l e e i t I a O l e e h b r e n i A t p d t t c c h w r r g d d t t e e . n a e e f e a f s c l t o g t V W n e o o l m n b i m e m i m s t e i t l g w i f p l o i t A o t a i n n i d l s j s n f e e t l a o k a e l n l L o o t t g i m i s p n l e r r r r m r r r L d p w p Y e S i i n o g o g p o n t t o p r o i m a a 5 d A a i g w o v p o p E P o h a s e l c z t 1 i r a e r e r e o i p c s l g O N p h i t p i y e l l e r v r l l r a . e e a c u e f b i f o t e b g t o d e o , d c , C c e d d d a k u O u r d g r d l d o p i i n t o n o o l o r p m s f l e a n e l s r m b t a i e f a m m T I r r o S n w , t i t w r e a o u e d c r T r c t s f o S d u a p d e a e e o f p e t a e e i e o s d t A e v i d e r t E y i t w t e e r t n . s v w v n h e c e n n n e p t n g e A L b i u s i N e T B a o T i t l o L F T l e o i i e e c i a e l a a r t c f h c 7 l r l M 6 e n t m 5 l t m h r p 3 4 t n i a e e b 2 . b e . w t E o l e t . 1 E t p . . e 1 S 1 o r i h 1 o . i i 1 1 o b t c b t t w c 1 . a P s t s e H 1 a l T b l p 0 0 a 0 0 C R 0 y 0 9 9 y e 9 y 9 y k , G 1 n l y 9 9 9 l y l u 9 t l . l 9 u O u 1 3 u u l a r l 1 1 9 u 1 J e u 9 1 : J J J J 1 o D 1 1 J J F w o T t , l s R r l e a l l r r r l e a a r l o a o a r r r o n o O c n o o o d t n t n , d t o l t a i a s a o a t t t a n r o s o a a a N i o P n s n s c o t i n r n t s h i t i c n n n c e i s t O i t i c o t i i e d n c d c m c u d E c d e i i i e n u d d d n r e S h u r u e r r r j n i o r o o r r r s t i o o T c R r r n r R s t i s o o o o u t o s t r s i o o e u s s D n P o o o a C E u & B i C n C T C B n n I C C C B E P I s I I p C t n o y o N e n t l e a A e n y s p e v f a g o . M i m t y t l e n y t e n a i t d p o c m d i i m e e R n p l e d a i c i c m g d b o o m p a r e a O n i a m i e l a r t e s v o l o o . g i c c o t p t h s n o i v i c F o t u i t o . l k l t c T a e s o r c p e l s r L r r y f u a R m v d t i p e o n d S t r s m d e o a . o r w o i a n r s E E h v a t n c o s a i r r i e t t t i n o g i l l f i a P e P n l l e v e u e w e b i f o s c t a d v E d q d d u r m e r i g c i a t o o i l o L p L o p t n s b u i c n f m a m f . m i e h u q A r i y e s t s i s r n o n n d c p i c . m g s f m n r g n r r f f e N n e i . a e a o 1 e e e s s L h o i a s r a t a s r h r t h h e r S c i r I e e o # u p r l e r t u t g p t t F i o d e a g o t i t g E o o o v c g i o e f n t t o l l o y i e n o w e r t . h w w a w w s g e r l f c e p e l o n p i t m e v o n c e e t e e e a t m d n n y w a i d n i i f y i i i i v t y a v o v f v v e o c e t l o a e c o e e K f p e r e h c e e a d s i S h v a l g i t R k p R t v R S R R r r d n I e e t r e o e r e m e e . e n e . o A l . m 7 r t . 6 p e j . . . m r 5 t p a i 4 d w i 3 1 2 b l i T r l i O I 3 t n e e n d m . i l i t f a v , s t n e e o e s d n o t n r e d t l s g o e s s e d n a a e n r s o m u i u n t i l p n e a v l d n s s a o g s e r p i a i n o o a p o y r i t r r h s m d h s e d o o g g r a l f n l o m e e w y d n t a t c p e n f r f f i p r a l L t n o a s e s e d h n e d o m x a d d t i . l g o n e n a h r o t e x a v a e i t t . e e t , e c s e t o d a s o d n s i t l e d n n e p d d i d s d n k b d e d u P i e e d i A o l g d t l , o r n v e l s a e a l i e l m w e A o o i u a t i e y o l e i t a . m i s n z c k e e f s z c c s t r d e v o s r i p p T s e i i h e t v n i u e e p t l d u n e a o i r l n o p i . a t v l p e g . m o t r r i 1 u e l a u n . b m e t g u l a u s t 1 e o m d u d e n h 9 s e e m t m o n d o e d c r a t o e s v e t n s n 9 c r e e i o l i u l i m 1 m t e a e e d e a a r o a d r z I 1 r i a g r e r a h r o r r w d e , w n y e u d w s i e u o l n s c r e v t u r t f l t o w t m o e d h c i C e a . w n e t n . w s d p d s l t l s k i n i h w n t a e b n m n t h e r n e o e r a e a s s e c o t e a o c i d o m s e a t e r p e o i e a u w u b s i r e i v i t f e o o f m c r t f o m a r , i l T n e e r u e c r c i o t u L t e e t m e c t l i c r e s i l i a i c u n s a p r s f f d d S a t o e l d r e . a r e t l i o n e m y o r l u n x a m y e o n n e . p S i E n p l p r t w V D o a s t e r r r t i n s i m e i k r e i k s c g i o a , p l n c o o y v . t n n d o r t w i r , e u . s i s n e f b l n o o e t C s n o r e s a i e i u l d x b l r b e t o a i h h b a i w e a i c l e w f d . c t p t n i e d d o e i r s o n t c o a c s c a m i s v s u i e o a r a i e v c e l i e o j g i u j a r f l e e a i f r y i l d s f r y t p o f e e i p i t l o c t n r i n o r o f 0 l c r t h r l t e g u b s d o k i l t n h t e a e o c w i P n i c A e e f g s a 9 o n l l l n r e j n o t m m u p v c r t d e a n d o p a n k m 9 n t t i r a t E n e e r m . E e p p f a m . i i w r s e i u e o 1 s y t m r p o V r p i c l o m s a z e s e p L e r l t o g l g i i s a b a e a u t w n n a c t i y d l g e e d w g r c . r c n a a s e n l o t e i c i d i e t o o d r a p a a t v r e u t o u e s i r u n e h o s j i r o y e r e d o w h n g l n k n r f m d e m a g h g e e i s s t - d t t r r r t e i v t u r f o a a 5 x o d r i t a u p e a s u t u n w w e r o n a m r e e e o m r i o m r i e s f m C w o w A n a S a w e p P A V r T T r r o p a p s f l f f m i l i l r a o r f g e . s b o d . l d l r e s l l a l d p i n d r i d k n w e n a n e o s b y a a e n d i m . c t n y r e o c e e e o a e c l u s t b s l i t e i f m r c s r a f a l t e l n e e p n s l r i d o r m l t w m n e o i i e h D l i e t a o t e c d i e a e b e l c t b a n h c r t c t o e . l a e e t l l l e g a i l u p j w i b f f l o n w e o r i o l d f o p r i l l n s i l P n a e w c e f i k e w n o n n n n e y r l a p u i i i o o b i s l e l l v t e d t p o m u u b w e e d b e l o o f r b e e r h l o l l o l r i v e n c n v , i w l f e w % e l o S h A A i e M s w l r h t i n 0 p n f i d 3 1 2 s E f t a 0 p o n m o . o y . . 2 l 1 P 2 2 a t i o p l t u a s a a y y t l n h d u r . b b o e a n c t p l d e i i d k s r f e e m r s e e n u R v a t m o C s o p z T 0 e 0 0 0 u r o i a t p 9 l y t 9 9 9 1 g p y 8 c i a t l p 9 t l 9 9 . u . e u e . u u 1 1 D 1 a 1 o 1 1 A k J r J e e d b i 0 v 0 0 , 1 n l r r 9 y b g a y 9 9 9 o o a n l 9 e u l n 9 9 9 u u t t F c 1 o a a A o 1 1 1 J J - n n i i t t t i i c a c d d u r r u h r o o t & r t o o s , , s s t s l l l n C C d l s a a a l r r r l a r a e o a o o I o n n n n n N c c e t l l c t t , , t , o o o a a a a a y i s i i s a a s t i n O n r n t i i i c c n r s n n s s n t t t y o i h h o t m h c c c i i e e i i i e S c n n s i t d d d t c c s d u u u c c n n n e x h h m r a R r r e e i r e r r r e i v i i j o o o o c c i s s t t t s o T T x T o r s d E s s s o o o e e u u o u r i n n D C n e A P C C C & & B B P T T C B & f I I I T o s , o e o n s s i e o . r a l y e l e d i d t P v k i i s v l e i s i t b y c s l r a c . 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A o p 1 . q e . . . 0 c a j 1 2 3 # T e b . . r 1 t 8 9 r O o o t t . e l u d l e t i d p t o a t o , s l n i b h n i h v e r A e , a d i s e t d t e l m e x i t n a p t i l i . s c v g e u t g a s n s p n e t e n t s a t o n n i i e h n o h j u E n o u o i a o t m t e e t q u g e c r r w l d d n p d e g a u n d r d a i u i e a n a r i v t c e n v t G d n t d s l o s i h s u n t e r a r h h i n o t e t o o o n v y r s t a i b . t v i f g c i a l t i t w u s h t o o l x o f e t o g c r i o . t u t r v e f m e r i n m n i d t w h b r n t d c h v e , E e e . g u i e n n n t t . d r f t m d c s u l i s e o e r j d a e u w o e u o e u e l o r w A r a c t c w n r d i e d u c t a r n i p 1 i i h r o o r w r , e q e d d s a 3 r r n 9 e w t i r r z e i u o n k e t p v o p t e 9 d a s i s r c a f a t m r e d i 1 e h 1 s d e n t a e t g m e r a c n r s t e p n i o t t o n t y b i r u e a t a s f o u c e b r n g i r m i p r o a a t r c c l a f d o , e a o n e o m g e e w n a o u t u j w l i v p n i t - p m g c n g l p o s e l e n r c a l a s a a o s n a c e d o r o n a r e n t a e i C i b J t g r o i r r g r o e f s d p e u o d t e o s n n i a o r i y r n a t s t j l w n e f o i a e c i n h b N a d t s t o w e t a m n i s . o t e u A a f s r d s c , f e r . o s i f l n n l s u t s E s e s e c a o a m g l a v e o i a e c n e x t h L d l r i a n c i p r d i i i p e s a l e b s h r r t e e i i . k E a l u e o s d y l m i e i p p d t p h h e n r r a t t a o l a L r o a n e c x a p t r o p i o l M C i e E a l F n e i c r w R w m u l r a S t A G R n p s T i s t e b n g e . m l d n o s l b i r n i e w o r o e a u t l r l f b i i s . d f s w e e y e s l t r y d l l t i i e t e s f w n t p a e l h , l p n a r a e e n t e s E m o p l i r o b g r k c m e L e o a e i s x t v t a b c B l o b a e a i a f c t t m e A l o l h v s l l b i b i r a w t e L w e e o i l w t a l g I e h l j s A i s d n w a b t f e s o e o n o . V t t e p l o n p s a n i l e i t p A a o a w c a c e g n a t f i u t m h t a o A Y t y , a r y p e p t i t t w E t t o P s i x . l d x o a - e b L n o e i . e i l c O S t p a S e I F N G t E i a l v l o 9 i C p 8 7 L a . t e 6 l 4 5 e . e i . E . n v 2 p d . 2 . . l 2 r 2 T i 2 a 2 o T f S E 0 B 9 9 1 1 - 1 - 1 0 y 0 y 9 1 y 1 9 9 t 9 a l 9 9 a 9 c 9 9 u 9 9 M 1 9 M O 9 9 1 1 J 1 1 1 1 s , l r & a r r o r o o n s s o t , t t a t o s t t a a n n a n s i n n t a a n i e c d i i t t d d u i n s & d s r r r r o i i i r s s o o t s , o o s u s l o o s s a n o C s l A B r A C C l a n I a C o r c o l , o n t l , a , l l l s a a i l t a s a a l n i a o a c a s t c n s c c c c h c i i n e c t i e i n i i i n u d i c c n n n i i n n n h n d u h r e r h h h i h i o t c r h s s r c T s c o c c c e t o u c u e n s e e e o e T C e & B B T n I T T T C T T I d r n e a . h s r A t k . o o t s E c f . n 2 n a e L . d a 1 y o d t j E e o t n i t b i 1 t d L a s l r a a i o p e E e b c n j s p e a T i e f o l c a n c o p c i i e i t t h e a l s c e p p e p r l e u g a p e t a r t e r a t k r o t r t e l s t g g r p f t o o s n n n m s r o w e g i i e e t f o t i t s h p v n n e c o i t x a e i o p l t a e d t m e a y e n n e s w t n e r o a o n u a a e . l i e i p s t t p f p i r c i e v d n m d o e m u e R i o E f r V r I R P s o t t . . s s i . c . 9 8 d 7 . . 6 n e 4 5 e i l

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