DOCUMENT RESUME HE 027 562 ED 372 678 Managing the Federal Direct Student Loan Program. TITLE Hearing before the Human Resources and Intergovernmental Relations Subcommittee of the Committee on Government Operations. House of Representatives, One Hundred Third Congress, First Session (June 10, 1993). Congress of the U. S., Washington, D. C. House INSTITUTION Committee on Government Operations. ISBN-0-16-044439-X REPORT NO: 94 PUB DATE 158p. NOTE U.S. Government Printing Office, Superintendent of AVAILABLE FROM Documents, Congressional Sales Office, Washington, DC 20402. Legal/Legislative/Regulatory Materlals (090) PUB TYPE MF01/PC07 Plus Postage. EDRS PRICE Educational Finance; *Federal Programs; Hearings; DESCRIPTORS Higher Education; Policy Formation; Program Design; *Program Implemntation; Student Financial Aid; *Student Loan Programs Congress 103rd; Department of Education; *Direct IDENTIFIERS Lending ABSTRACT The House Subcommittee on Human Resources and in Intergovernmental Relations met to hear testimony from leaders direct government and higher education on managing the federal Education's student loan program. Focus was on the Department of Guaranteed plans to correct existing management problems of the responsibilities of Student Loan Program and implement the additional from managing a direct lending loan program. Statements are included Representative; the following: Robert E. Andrews, New Jersey Stephanie Bloomingdale, U.S. Students Association; Thomas A. Butts, Association of State for the American Council on Education, American Community Colleges and Universities, American Association of Business Colleges, National Association of College and University Officers, and National Association of State Universities and Land Accounting Grant Colleges; Clarence C. Crawford, :U.S. General William F. Office; Orcilia Zuniga Forbes, University of New Mexico; Goodling, Representative from Pennsylvania; Madeline Kunin, U.S. Representative from Department of Education; Thomas E. Petri, Wisconsir; Anne Sturtevant, Emory University (Tennessee); .and Edolphus Towns, Representative from New York. (JB) Reproductions supplied by EDRS are the best that can be made from the original document. * *********************************************************************** LOAN DIRECT S FED AGING PROG HEARING BEFORE THE INTERGOVERNMENTAL HUMAN RESOURCES AND RELATIONS SUBCOMMITTEE OF THE COMMITTEE ON GOVERNMENT OPERATIONS HOUSE OF REPRESENTATIVES ONE HUNDRED THIRD CONGRESS FIRST SESSION JUNE 10, 1993 Operations Printed for the use of the Committee on Government U S DEPARTMENT OF EDUCATION (Wye of f dximona. Research and lerprorcerent EDMfATIONAL RESOURCES INFORMATION CENTER tERICI This document has been reproduced as received from the person or organilation originating it 0 Minor changes have been made to improve reproduction quality Points of view or opinions staled in th.s document do not necessarily represent official OERI position or policy U.S. GOVERNMENT PRINTING OFFICE WASHINGTON : 1994 19-703 CC For sak oy the U.S. Government Printing Office Washington, DC 20402 Superintendent of Documents, Congressional Sales Office, ISBN 0-16-044439X2 s, COMMITTEE ON GOVERNMENT OPERATIONS JOHN CONYERS, JR., Michigan, Chairman CARDISS COLLINS, Illinois WILLIAM F. CLINGER, JR., Pennsylvania GLENN ENGLISH, Oklahoma AL MCCANDLESS, California HENRY A. WAXMAN, California J. DENNIS HASTERT, Illinois MIKE SYNAR, Oklahoma JON L. KYL, Arizona STEPHEN L. NEAL, North Carolina CHRISTOPHER SHAYS, Connecticut TOM LANTOS, California STEVEN SCHIFF, New Mexico MAJOR R. OWENS, New York C. CtIRISTOPHER COX, California EDOLPHUS TOWNS, New York CRAIG THOMAS, Wyoming JOHN M. SPRATT, JR., South Carolina ILEANA ROS-LEHTINEN, Florida GARY A. CONDIT, California RONALD K. MACHTLEY, Rhode Island COLLIN C. PETERSON, Minnesota DICK ZIMMER, New Jersey - KAREN L. THURMAN, Florida WILLIAM H. ZELIFF, JR., New Hampshire BOBBY L. RUSH, Illinois JOHN M. McHUGH, New York CAROLYN B. MALONEY, New York STEPHEN HORN, California THOMAS M. BARRETT, Wisconsin DEBORAH PRYCE, Ohio DONALD M. PAYNE, New Jersey JOHN L. MICA, Florida FLOYD H. FLAKE, New York JAMES A. HAYES, Louisiana BERNARD SANDERS, Vermont CRAIG A. WASHINGTON, Texas (Independent) BARBARA-ROSE COLLINS, Michigan CORRINE BROWN, Florida MARJORIE MARGOLIES-MEZVINSKY, Pennsylvania LYNN C. WOOLSEY, California JULIAN EPSTEIN, Staff Director MATTHEW R FLETCHER, Minority Staff Director HUMAN RESOURCES AND INTERGOVERNMEWAL RELATIONS SUBCOMMITTEE EDOLPHUS TOWNS, New York, Chairman HENRY A. WAXMAN, California STEVEN SCHIFF, New Mexico THOMAS M. I3ARRETT, Wisconsin STEPHEN HORN, California DONALD M. PAYNE, New Jersey JOHN L. MICA, Florida CRAIG A. WASHINGTON, Texas BERNARD SANDERS, Vermont (Ind.) Ex OFFICIO JOHN CONYERS, JR., Michigan WILLIAM F. CLINGER, JR., Pennsylvania RONALD A. STROMAN,'Staff Director ALLVGRA A. PACHECO, Professional Staff Member MAR1INE M. DICRocE, Clerk MARTHA MORGAN, Minority Professional Staff 3 CONTENTS Page Hearing held on June 10, 1993 1 Statement of: Andrews, Hon. Robert E., a Representative in Congress from the State 27 of New Jersey 131 Bloomingdale, Stephanie, on behalf of U.S. Students Association Butts, Thomas A., associate vice president of government relations, Uni- versity a Michigan, on behalf of the American Council on Education, American Association of State Colleges and Universities, American As- sociation of Community Colleges, National Association of College and University Business Officers, and National Association of State Univer- 99 sities and Land Grant Colleges Crawford, Clarence C., Associate Director, Education and Employment hsues, U.S. General Accounting Office, accompanied by Gloria Jarmon, Assistant Director, Account and Financial Management Division, and 36 'Wayne Upshawl Assistant Director, Human Resources Division Forbes, Orcilia Zuniga, Ph.D., vice president for student affairs, Univer- 127 sity of New Mexico #.1oodling, Hon. William F., a Representative in Congress from the State 5 of Pennsylvania Kunin, Madeleine, Deputy Secretary of Education, U.S. Department of Education, accompanied by Maureen McLaughlin, Acting Assistant Sec- retary, Office of Postsecondary Education, and Thomas P. Skelly, Direc- 57 tor of Budget Systems Petri, Hon. 'Thomas E., a Representative in Congress from the State 29 of Wisconsin 86 Sturtevant, Anne, director of financial aid, Emory University Towns, Hon. Edolphus, a Representative in Congress fnim the State of New York, and chairman, Human Resources and Intergovernmental Relations Subcommittee: Opening statement 1 Letters, statements, etc., submitted for the record by: Bloomingdale, Stephanie, on behalf of U.S. Students Association: Pre- 134 pared statement Butts, Thomas A., associate vice president of government relations, Uni- versity of Michigan, on behalf of the American Council on Education, American Association of State Colleges and Universities, American As- sociation of Community Colleges, National Association of College and University Business Officers, and National Association of State Univer- 101 sities and Land Grant Colleges: Prepared statement Crawford, Clarence C., Associate Director Education and Employment 39 Issues, U.S. General Accounting Office: Piepared statement Forbes, Orcilia Zdniga Ph.D., vice president for student affairs, Univer- 129 sity of New Mexico: Pre_pared statement Goodling, Hon. William F. a Representative in Congress from the State 10 of Pennsylvania: Prepared statement Horn, Hon. Stephen, a Representative in Congress from the State of California: Statement and analysis from the Association of Governing 78 Boards of Universities and Colleges Kunin, Madeleine, Deputy Secretary of Education, U.S. Department of 61 Education: Prepared statement Sturtevant, Anne, director of financial aid, Emory University: Prepared 88 statement IV Par Letters, statements, etc., submitted for the record byContinued State Towns, Hon. Edolphus, a Representative in Congreu from the Intergovernmental of New York, and chairman, Human Resources and Relations Subcommittee: Letter dated May 26, 1993, from Congressional Budget Office, re- 60 garding cost savings 3 Opening statement APPENDIX 141 Material submitted for the hearing record 5; IMMO STUDENT FEDERAL DIRECT MANAGING THE LOAN PROGRAM 1993 THURSDAY, JUNE 10, HOUSE OF REPRESENTATIVES, HUMAN RESOURCES AND SUBCOMMITTEE INTERGOVERNMENTAL RELATIONS OPERATIONS, ON GOVERNMENT OF THE COMMITTEE Washington, DC. 10:30 a.m., in room pursuant to notice, at The subcommittee met, Edolphus Towns (chair- Office Building, Hon. 2247, Rayburn House subcommittee) presiding. man of the M. Payne, Edolphus Towns, Donald Present: Representatives and Bernard Sanders. Horn, John L. Mica, Steven Schiff, Stephen director; Allegra A. A. Stroman, staff Also present: Ronald and M. DiCroce, clerk; staff member; Martine Pacheco, professional Committee on Govern- professional staff, Martha Morgan, minority ment Operations. OF CHAIRMAN TOWNS OPENING STATEMENT Human *overnment Operations, Committee on Mr. TOWNS. The Subcommittee will con- Intergovernmental Relations Resources and vene. the Honorable witnesses this morning, are Our first panel of Rep- State of New Jersey, Democrat, from the Robert E. Andrews, and of Pennsylvania, from the great State resentative Goodling, Wisconsin. Representative Petri, from Congressman Goodling. begin with you, I would like to second. I want to go Chairman, one quick Mr. SCHIFF. Mr. other commitments. because they have straight to the Members much that I appreciate very 1 minute to say I just want to take that is sen- that it is on a subject this hearing. I think this change. But I you heming administration is advocating sitive because the scruti-nizes all proposals that Congress closely think it is important is a Democrat or whether the President from the administrEtion, I Republican. of the opposite party, myself, as a member And speaking for President's automatically the should oppose don't think that I stand on this. Members an is give other I would like to do Mr. TOWNS. What statements as well. opportunity for opening think this Mr. Horn. to say that I Chairman, I would like Mr. HORN. Mr. of a loan pro- think the suggestion of legislation. I Internal is a crucial piece be collected by the possibility that it would gram and the (1) 2 Revenue Service is about three decades overdue if we are going to meet the needs of many people, not just 17 to 22 year olds but indi- viduals on a lifetime basis who could acciuire new skills from edu- cation--public and private. I think we need to be supportive of this approach. Mr. TOWNS. Mr. Mica. Mr. MICA. Mr. Chairman, I am open and receptive to this type of hearing. But I might tell you that my district is next to Fantasy World in klorida, and I have a difficult time believing that the Fed- eral Government can undertake any kind of a program like this better than the_private sector. Thank you. Mr. TOWNS. Thank you very much. Let me apologize for starting late. We have to vote around here and at the time when we were supposed to start, a vote was called. Before we go right to our witnesses, let me say that today the subcommittee is examining the Department of Education's plan to implement the Presidenes direct student loan proposal which passed the House as part of the Budget Reconciliation Act and is currently pending approval in the Senate. I applaud the administration for its attempt to bring under con- trol one of the most badly managed programs in the Federal Gov- ernmentstudent lending. Numerous reports have documented widespread fraud, waste, abuse, and pervasive patterns of mis- management in the existing Guaranteed Student Loan Program. In Dlecember 1992, the Guaranteed Student Loan Program was identified by the GAO as 1 of 17 high-risk programs, especially vul- nerable te waste, fraud, abuse, and mismanagement. GAO has also made it clear that the existing loan program and the Department's mismanagement of it have contributed to $2.7 billion in loan de- faults last year. This year, more than half of the Federal cost of running the student loan 1 program will be spent repaying defaulted loans. These extraordinarily high default rates mean that most of the Federal Government's funding for student loans is not going to ben- efit students. This has operated to the detriment of the education, training, and skill of our students, and ultimately, to America's productivity. This morning we will begin to carefully review the Department's plans to correct these existing management problems and how it will implement the additional responsibilities of managing a direct lending loan program. As GAO has pointed out, the inventory of known problems in the Department's administration of guaranteed student loans raises questions about its ability to adequately manage a direct lending program. A.s I indicated, we have with us this morning Congressman Bill Goodling from the 19th Congressional District in Pennsylvania. Congressman Goodling is a ranking Republican member on the Committee on Education and Labor and has been very active in these kinds of issues. He is a ranking member on the Subcommit- tee on Elementary, Secondary and Vocational Education. Congress- man Goodling is also a member of the Foreign Affairs Committee. We welcome you to the subcommittee. You may proceed. [The opening statement of Mr. Towns follows:] 7 Imp 3 OPENING STATEMENT OF CHAIRMAN EDOLPHUS TOWNS DIRECT STUDENT LOAN PROGRAM JUNE 10, 1993 examine the Department of will Today this subcommittee direct Education's management planning to implement the President's Budget student loan proposal, which passed the House as part of the Reconciliation Act, and is currently pending approval in the Senate. under control I applaud the Administration for its attempt to bring in the Federal government, one of the most badly managed programs widespread fraud, student lending. Numerous reports have documented in the waste and abuse and pervasive patterns of mismanagement existing Guaranteed Student Loan Program. Program was In December of 1992, the Guaranteed Student Loan especially identified by the GAO as one of 17 "high risk" programs, GAO has also vulnerable to waste, fraud, abuse and mismanagement. the Department's made it clear that the existing loan program and defaults last mismanagement have contributed to $2.7 billion in loan 8 4 year. This year more than half of the Federal cost of running the student loan program will be spent repaying defaulted loans. These extraordinarily high default rates mean that most of the Federal government's funding for student loans is not going to benefiting students. This has operated to the detriment of the education, training and skill of our students, and ultimately to America's productivity. This morning we will hegin to carefully review the Department's plans to correct these existing management problems, and how it will implement the additional responsibilities of managing a direct lending loan program. As GAO has pointed out, the inventory of known problems in the Department's administration of guaranteed student loans raises questions about its ability to adequately manage a direct lending program. 5 STATEMENT OF HON. WILLIAM F. GOODLING, A REPRESENTA- CONGRESS FROM THE STATE OF PENNSYLVANIA TIVE Thank you, Mr. Chairman. Mr. GOODLING. time I, too, am pleased that you are having this hearing. Every this in reconciliation, we live to re- we make policy decisions like legislate in reconciliation, gret what we have done. Whenever you you can get into serious trouble. I have observed and been a part of this program for 19 years. subcommit- After careful consideration in our committee, both the reauthorization of the tee and the full committee, last year in the softly higher education program, we indicated that we better step throWing and by a pilot direct lending program before we end up prudent the baby out with the bath water. I think that was very and continues to be the direction we should go. Unfortunately, in reconciliation we have reversed this direction. testi- It is with some reluctance that I testify, 1-)ecause, of course, in be- fying on this subject you have to get into some negative issues Department's inability to manage cause you have to discuss the lot of dedicated their programs up to this point. We have an awful the people in the Department. Nevertheless, we do have to look at good. And I reports that we have received. The reports are not the don't have to tell you, that we all hear criticism on the floor of Govern- House almost daily about any program that the Federal be a disaster. ment has tried to run and they have turned out to others You have many educational institutions, students, and the knowledgeable about student loans that are concerned that if properly, stu- Department fails to administer a direct loan program Last dents, their parents, and educational institutions will be hurt. Office directly addressed the issue of year the General Accounting noted, "the in- the Department's administrative capabilities. They administration of ventory of known problems in the Department's ade- guaranteed student loans raises questions about its ability to quately manage a direct lending program." The GAO raised questions about whether the Department is ade- and quately managing its existing multibillion dollar program adequately noted that, one, the Department lacked controls to dollar student assistance pro- manage the existing multibillion from these programs could grams, and, two, problems erupting eventually overwhelm any potential reform measures. the pro- To show you the magnitude, let me tell you about one of the Pennsylvania Higher grams that is known as a model program, the Education Assistance Agency [PHEAA]. Just to show you what magnitude of this program is that we are talking about, last year 4 PHEAA handled approximately 519,000 applications. They paran- GSL teed $1.7 billion in GSL volume. They serviced 6.9 billion in activi- volume. They had an administrative budget for GSL-related they served ties of $66.9 million. They employed 1,697 people. And Pennsylvania and West Virginia. a7 the designated guarantor for that And I think everyone that I heve ever talked to would say about they are a rather ideal model, and o one has any complaints show you the way they have run the program. But I just want to the magnitude. This is one higher educational assistance agency of people guaranteeing a certain number of loans, and the number they employ, the cost involved, et cetera. 1 0