DOCUMENT RESUME HE 027 506 ED 371 665 AUTHOR Marchese, Theodore J., Ed. TITLE American Association for Higher Education (AAHE) Bulletin, 1993-94. INSTITUTION American Association for Higher Education, Washington, D.C. REPORT NO ISSN-0162-7910 PUB DATE 94 FOTE 197p.; Published 10 times a year, coinciding with academic year. For volume 45, see ED 360 898. AVAILABLE FROM American Association for Higher Education, One Dupont Circle, Suite 360, Washington, DC 20036-1110 ($35, annual subscription; $5, single issue). PUB TYPE Collected Works Serials (022) JOURNAL CIT AAHE Bulletin; v46 n1-10 Sep 1993-Jun 1994 EDRS PRICE MF01/PC08 Plus Postage. DESCRIPTORS *College Administration; *College Faculty; *College Instruction; College Students; Educational Change; Educational Quality; Higher Education; Instructional Improvement; *Productivity; *Quality of Working Life; Total Quality Management IDENTIFIERS American Association for Higher Education; G I Bill; Internet ABSTRACT The 10 issues of this organizational bulletin for the 1993/94 school year present articles, panel discussions, interviews, and essays on issues concerning the advancement of higher education. Included are: an interview with Charles Handy on the 21st century academic workplace; an article titled "Certifying Teaching Excellence: An Alternative Paradigm to the Teaching Award" (Hoke L. Smith and Barbara E. Walvoord); a special issue on the quality of faculty worklife; an article titled "Enhancing the Productivity of Learning" (D. Bruce Johnstone) with six replies from leaders in higher education; a special issue dedicated to the American Association for Higher Education's annual conference on the 21st century academic workplace; an article titled "The Contract Alternative: An Experiment in Teaching and Assessment in Undergraduate Science" (She;.la Tobias); an article titled "Collaborative Faculty Writing" (Thomas B. Jones and Chet Meyers); a special issue on the Internet and higher education; an article titled "On Complaining About Students" (John Bennett and Elizabeth Dreyer); an article titled "Benchmarking for Efficiency in Learning" (Morris Keeton and Barbara Mayo-Wells); several articles on the total quality management movement's future in higher education; an article titled "Remembering the G.I. Bill: A 50th Anniversary Project" (Brent Breedin); and an issue offering a sampling of presentations from the 1994 national conference. (JE) *********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. *********************************************************************** AMERICAN ASSOCIATION FOR HIGHER EDUCATION (AAHE) BULLETIN 1993-94 U.S. DEPARTMENT OF EDUCATION alicootEoumwaiftsearchanctimmvemm EDUCATIONAL RESOURCES INFORMATION "PERMISSION TO REPRODUCE THIS CENTER (ERIC) MATERIAL HAS BEEN GRANTED BY This document has been reproduced as received from the person or organization American Association WM.:1mating it. r changes have been made to improve reproduction quality for Higher Education (AAHE) Points of view or opinions stated in this document do not necessarily represent TO THE EDUCATIONAL RESOURCES of lima! PERI position or policy INFORMATION CENTER (ERIC)" BEST COPY AVAILABLE 2 -,ti r , - _ 421- '1994 ru Y 21 t 4-, UT, .- coching ring teaching awards departmental incryitives tenure contract work taking attendance logging on Istribution requirements connected learning credit-hours performance standards competing collaborating multiple-choice portfolio assessment library collections network connections passive learning active learning departments centers 10 pound textbook customized materials micromanaging steering private office working club study carrels telecomputing 0141,11;ti vq.mr - tolerating conflict - - celebrating difference 'r.,,...f.,...V.,. add-on programs systemic reform- . y In this issue: think in new ways about how higher education iou're invited" is the theme of this first Bul- works now, and how it might work in the next cen- . to become letin of the academic year. . . tury. On the cover we offered a few possibilities nvolved in AAHE's 25th Anniversary, (from Handy and others) that seem intriguing: 'Ten- either in the activities we've planned or ure will be out, contract work in" . . . "departments via projects of your own (see Carol Cartwright's will be out, centers in." Radical ideas? Perhaps. Will "Celebrating Academic Citizenship" beginning on they come to pass? That's harder to answer. But invited to submit a proposal . and you're page 11) . . whether "working clubs' actually replace private to AAHE's 1994 National Conference on Higher Edu- offices on campus by the year 2000 is less hnportaut . and more. cation . . than the creative thinking that making such sug- To get in a National Conference frame of mind, gestions provokes. And so, on page 10, we invite you start with "Upside-Down Thinking," opposite, in to imagine what the next century might bring and which British author Charles Handy tries to think let us know what you come up with. As Charles just that way in relation to our conference theme, Handy writes in his book The Age of Unreason: 'New 'The 21st Century Academic Workplace." Once ways of thinking about familiar things can release you're intellectually revved up, take a look at the neW energies and make all manner of things pos- Call for Proposals, which follows the Handy sible." So we hope. interview. BP This year's Call is specifically an invitation to "TIM 21ST CENTURY ACADEMIC WORKPLACE" 1994 NATIONAL CONFERENCE ON HIGHER EDUCATION "Upside-Down" Thinking About the 21st Century Academic Vibrkplace/a 3 conversation with author Charles Handy/by Russell Edgerton Call for Proposals 8 "Celebrating Academic Citizenship"/an invitation to participate in a year-long 11 celebration of AAHE's 25th Anniversary/by Carol Cartwright Departments AAHE News 14 Bulletin Board/by Ted Marchese 15 =MI AAHE BULLETIN September 1993/Volume 46/Number 1 Editor: Theodore J. Marchese Managing Editor Bry Pollack Assistant Editor: Gail N. Hubbard Published by the American Association for Higher Education, One Dupont Circle, Suite 360, Washington, DC 20036-1110; ph. 202/ 293-6440; fax 202/293-0073. President Ru.ssell Edgerton. Vice Presidents: Theodore J. Marchese and Louis S. Albert. Unsolicited manuscripts may be submitted by readers. All are subject to editorial review. Guidelines for authors are available from the Managing Editor. AAHE Bulletin (ISSN 0162-7910) is published as a membership service of the American Association for Higher Education, a nonprofit organisation incorporated in the District of Columbia. Second class postage paid at Washington, DC. Annual domestic membership dues: $80, of which $45 Is for publications. Subscription price for AARE Bulletin without membership: $35 per year, $43 per year outside the United States. AMIE Bulletin is published ten times per year, monthly except July and August. Back issues: $5.00 each for up to ten copies; $4.00 each for eleven or more copies. AAHE Bulletin is available in microform from University Microfilms International POSTMASTER: Send address changes to AAHE Bulletin, One Dupont Circle, Sutte 360, Washington, DC 20036-1110. Typesetting by Ten Point Type. Printing by Hagerstown Bookbinding & Printing, Ina so AEI AMERICAN ASSOCIATION FOR HIGHER EDUCATION 4 1994 NATIONAL CONFERENCE "UPSIDE-DOWN" THINKING About the 21st Century Academic Workplace ext March, AAHE's National Conference conversation follow. We're also delighted to report on Higher Education will take as its that Handy has accepted an invitation to address the 1994 National Conference. theme -The 21st Century Academic Workplace." As planning for the National The man Fortune magazine once described as an Conference began, suggestions about people who "intellectual bombthrower" is currently a visiting could speak to the theme professor at the London a mnrcisatioq w ith Charles Handy were sought. Among them Business School and a recurred Charles Handy regular commentator hy Russel Edqv Ttini .. as the imaginative on B)3C radio. He is a . author of a half dozen consultant to organi- books on the management of change .. . as a pro- zations in business, government, education, and ponent and practitioner of "upside-down thinking," health. His books include the widely acclaimed The in which "new ways of thinking about familiar things Age of Unreason (Harvard Business School, 1990) can release new energies and make all manner of and The Future of Work (Blackwell, 1984). When things possible." interviewed for this Bulletin, Handy was just fm- In July, AAHE president Russ Edgerton spoke by ishing up his latest, The Age of Paradox, to be pub- Eds. phone with Handy in London. Excerpts from their lished in the spring, again by Harvard. EDGERTON: Dr. Handy, let's zations were doing, they were all begin with how you came to your getting rid ofjobs, not creating current interest in what you call more, and the new jobs that peo- "upside-dowil thinking" about the ple were talking about were all nature of work. I gather that in coming from small organizations. the early 1980s you started But when I looked at e.te small worrying about the fact that organizations, their jobs weren't there just aren't enough jobs to the sort that we've been used to go around, that efforts to create . jobs that lasted for forty-five like what President more jobs or fifty years, where you went up Clinton and the G-7 were trying the hierarchy and ended up with to do this summer in Japan a nice pension. Instead, the jobs weren't going to do it. So you happening in the smaller organi- began challenging the fixation zations were short-term, part- on "employment" as the only time jobs where the organi- and that led source of "work" zation would say, "Would you you down a new path. Have I got come and do this for us?" without this right? offering careers, pensions, or any- HANDY: Yes, it seemed to me that ment essentially all worked in thing like that. there was a discontinuity some- very large organizations .. . So I came to realize that we where. The people who were talk- mostly in government. When I really have to rethink what we ing about creating more employ- then looked at what large organi- mean by 'work." If you look at AAHE BULLETIN/SEPTEMBER 1993/3 folio of different types of work. the statistics for my country, We're increasingly seeing that nowadays only 55 percent of the kind of concept becoming very workforce are in conventional, common over here, with people full-time jobs in organizations. "The strategic problem saying they're "going portfolio" The rest are part-time or self- for any organization or "I've started my portfolio employed or, I'm afraid, these days is to decide career." This sort of thing starts unemployed. nowadays in the middle of life. what jobs or what work EDGERTON: In The Age of what we have EDGERTON: So Unreason, you have an intriguing goes into which part is a decline in the role of large, litany about the "three 47s" . . . of the shamrock; in centralized employers, bringing the old norm of 'orking forty- particular, who should in its wake radical shifts in the seven hours a week, forty-seven nature of work and the charac- be in the core? This weeks a year, for forty-seven teristics of the workforce. As you years. You're saying that today, gets very interesting are talking, I'm thinking that in Britain, this stereotype fits when you look at President Clinton's health reform barely half the workforce. It universities. Do we put proposals will probably hasten sounds like the full-time, life-long this shift. I wish we had hours job is going the way of the nuclear all our teaching faculty to talk about these issues! family. in the core? Or do we Let me move you to some of HANDY: Yes, and going down regard them as the direct implications of all this every year. Britain's slightly ahead independent professionals for higher educatiun. I'd like to of the game, if you can call it that, take you down three paths. First, who we can hire when because 55 percent is a slightly let's look at the university as an higher percentage than most we want them?" organization. Does the "shamrock" countries. But it's coming down metaphor fit, and what does it everywhere. EDGERTON: tell us? Second, let's look at what Also in The Age of Unreason, you mention a number your big picture implies for the knowledge and skills that our of factors bringing this situation professionals who are no longer about, but the key driver is the graduates need. Third, I'd be on the payroll of the company interested in your thoughts about emergence of what you call the but are hired to do specific pieces the way we conduct the business "shamrock organization." Tell us of teaching and learning. of work. what you mean by this. The efficient company these The "shamrock organi- HANDY: days is cutting its core people zation" is a metaphor plucked "SHAMROCK" down as far as it can and pushing from my Irish heritage. The sham- out as much of its work as it can, HANDY: rock is the Irish clover, and it's Your first question is both to contractor organizations always been used in history to very intriguing. The strategic and to independents. Such com- problem for any organization suggest you could have three leaf- these days is to decide what jobs panies call it "out-sourcing." But lets but there's still one leaf. It or what work goes into which I call it the "shamrock" to say seems to me that's the way the there should be a shape about part of the shamrock; in partic- modern organization is shaping ular, who should be in the core? it. up. EDGER Z'ON: As I recall from This gets very interesting when Three very different kinds of your book, ev,n folks in the pro- you look at universities. Do we workforces are associated with fessional core are worldng harder put all our teaching faculty in such an organization. If you run for a shorter total period. the core? Or do we regard them it cleverly, they all three think HANDY: Well, that's right. These as independent professionals who of themselves as part of the that's what people are working sixty- or we can hire when we want them? whole, but only one seventy-hour weeks, but it doesn't In medicine, for instance, doc- I call the "core" workforce, the go on for forty-seven years any- tors are forming themselves into is actually professional core independent partnerships and more. Certainly, in Europe people full-time employed in the organi- are being eased out of the orga- selling their services as a F.'oup zation. The second leaf is the con- to the hospital. So thefte moved tractual organizations, the sub- nization in their early 50s. So they're cramming their hours into from the first to the second leaf. contractors, who are in a much shorter period of time, And other doctors are going inde- themselves organizations and and then they've got the dilemma pendent . . they're moving into themselves will be shamrocks in . about what do they do after- the third leaf. their own terms. And then the wards. And what they tend to Clearly there are faculty who third leaf is the independents, do afterwards is to go into what are essential to the core, for what I call the "hired help," who example, those running depart- I call the "portfolio" worklife . are either temporary, part-time, . . the life of the independent who's ments, those in charge of key sub- semi-skilled workers helping out got a portfolio of clients or a port- ject areas. But others might be at peak times, or independent 4 /AAHE BULLETIN/SEVrEMBER 1093 out there perhaps as indepen- who were grouped around tasks dents. I can see tenure being re- or projects. Universities tend to stricted to maybe twenty or be rather individualistic, lonely twenty-five years. and then fac- places. That's one factor. "Most of the problems ulty being expected to live port- But it also has struck me in and dilemmas that I folio lives ... employed when going 'round to offices, not only face in life my parents they're needed. academic offices but all sorts of The whole question EDGERTON: never knew about, certainly offices, that nobody was in them of which faculty are on tenure- most of the time. When I men- my teachers didn't. track appointments, and which tioned this to chief executives That they were trying are not, is a huge issue in this and heads of organizations, they to teach me solutions country. would say, "Well, of course not! The trouble I see is that to problems that they HANDY: Our people are out with the these decisions are made ad hoc .. with the students . clients . already had encountered . and they shouldn't be. It with the suppliers . .. talking with . well, that was very . . should be a strategic decision: government. We don't want them nice of them, thank What kinds of people, what kinds in their offices, that means they're ofjobs, should we have in the first you very much, but probably not working!" My aca- leaf and what in the others? demic colleagues come to their those problems aren't EDGERTON: Many of our cam- offices to see students, to attend there any more. There puses have drifted into treating meetings, to deal with bits of are quite new problems certain programs as areas for admin, but they do their real .. . the "third lear personnel now, and therefore their thinking elsewhere. Usually at teaching of writing comes to home. old solutions are mind. Language instruction is as you say in EDGERTON: So, irrelevant." something increasingly being your book, why provide these very talked about in these terms. expensive offices for people who At the London Business HANDY: really are using them as filing School, we now are insisting that cabinets? our graduates have at least one EDGERTON: But I know you also HANDY: The point about clubs, believe that organizations then foreign language. We're not in the of course, is they do have special business of teaching them that need to go on and rethink the rooms, but the rooms are for way the second and third leaf foreign language, but we will functions . for activities, not . . arrange for them to learn it. In personnel are treated. I'm think- for people. There's a "games other words, we've out-sourced ing of the shoddy ways some of room," there's a "reading room," our own academic institutions the foreign language teaching. a "telephoning room." I want Again, that was an ad hoc deci- treat part-time faculty, blue-collar organizations to spend more of sion. It should be a strategic deci- personnel, and others who are their space on activity rooms sion. There are an awful lot of not part of the professional core. rather than on individual rooms. things that our core professional Well that's right. There's HANDY: Only very important, core people, staff should not take its time a big debate in the European who are there all the time, would doing. It is more sensible for us Community at the moment over actually have allocated private to subcontract such things to what's called the "Social Charter" space. I think it would be much independent institutions rather forcing organizations to treat more efficient, a more convivial than trying to hire expensive fac- outsiders and part-timers pro- way of living, quite honestly. ulty to do what they would regard portionately as well as they treat as rather degrading work. full-timers. WHAT STUDENTS But, you see, we're still condi- EDGERTON: Thinking of part- NEED tioned in so many of our insti- time faculty, I was captivated by tutions by the old model of an your argument in The Age of EDGERTON: Let's shift to what organization with which I grew Unreason about the need to these changes in work imply for up: "If you want it done properly, rethink office space and your the kind of knowledge and skills you have to do it yourself... . We our students need. image of the "working club." should employ everybody." That's When I left business and The most important HANDY: HANDY: crazy, because then we end up joined academia many years ago, thing is that we've got to be the caterers, giving everybody I was dismayed to find that the responsible fo our own lives. the the cleaners, the drivers academics all sat in little offices, That sounds rather obvious, but same terms and conditions that and you really had to have an it is, I think, a quite radical shift we give to our very, very special excuse to go in and talk to them. from the previous generation. people, our leading professors. The collegiality I had expected I started my working life by In the end, if you go that route, to find was actually less than in working for an oil company, and you end up restricting your staff a business, because in a business the first book that they gave me numbers on everything. you always were meeting people was a pension booklet. The impli- AARE BULLETIN/SEPTEMBER 1993/5 through it. cation v.as they were going to Now, that is quite alien to most give me a career, and they were of what we do in the educational going to train me to that career, process. And it's very threatening, and at the age of about 62 they "Devising the project of course, to any teacher because would provide me with money so that it Is a learning a teacher then has to walk into for the rest of my life. And I was vehicle becomes the situations in which he doesn't quite happy with that. educational task, it seems know the answer. It's a very cha- It was only when I left them otic situation, which we haven't that I realized that life was actu- to me. The key people prepared our teachers for. When ally a lot more complicated. I was in the university, then, we teach case studies in our totally unprepared for it! I really become the educational school, the teacher usually has didn't know how to organize his oeferred solution. And the designers and the myself, how to pay my own taxes, game in the classroom is to guess let alone how to prepare myself educational managers. what the teacher's going to say for a worklife in which I had to The experts, if I can at the end. That's not real life, sell my services to others. call the faculty that, son is getting you know! EDGERTON: My are almost in the wings, married next week. I was telling him recently that when I started HOW WE WORK really. And that, of course, my career I worked for a big state is going to cause EDGERTON: Let's move on to university, then the federal gov- tremendous upheavals, my third question . .. the organi- ernment. I hadn't a clue about because it's going to zation of the teaching and learn- things like pensions, but these institutions took care of me. He ing process itself. change the whole power HANDY: As I say in my book, I is moving from a small consulting structure of higher want to see us move to the con- firm to another city, looking for education." cept of "student as worker," a new job. He has to worry about rather than student as just a stu- all sorts of things I didn't! dent . . watching, observing, HANDY: In our educational sys- . and to know. But beyond that absorbing. I want the student to tem, we force-feed our students very quickly we move beyond that be actually doing, solving prob- where . tell them what to do, everything, it seems to me, is lems, and, again, having creative to go to class, what to learn, how up for grabs. There are no right to learn it, what to read, what initiatives. I believe that is the answers to most of the questions. core task of education to tests to take. Their role is to react. And we've got to make up our improve people's capacity to But the worklife they are entering own answers, because the ques- make a difference to the situa- is one in which they will have to tions are always new. tions in which they fmd them- invent their own careers. The skill that you need, as you selves, using a whole range of My goodness, even in my busi- say, is one of reframing, of looking ness school we present our stu- skills. at things in a different way, of That turns our professors into dents in every course with a coaches and mentors, rather than seeing what the real problem is whole packet of things. Even and coming up with imaginative subject experts. And so, what I courses based on cases . . we've . and unthought-of answers to would end up doing, of course, collected the data for them. All questions that teachers of ten is contracting out some of our they have to do is analyze it. Any- more famous professors who are years ago didn't know existed. body can analyze data! What's the subject experts, turning them Most of the problems and dilem- much more difficult, it seems to mas that I face in life my parents into portfolio people or grouping me, is knowing what data to col- them into small research units. never knew about, certainly my lect in the first place, and how teachers didn't. That they were I'd pull them back in when I to collect it. But to save them needed them, but the core func- trying to teach me solutions to time and us time, we do all that problems that they already had tion of the educating organization for them. And that, in a sense, encountered . .. well, that was would be coaching and mentoring incapacitates them for real life very nice of them, thank you very people in actual action. And, as outside. assume that the much, but those problems aren't people grow older, I see more and EDGERTON: I more of that action taking place there any more. There are quite stress you put in The Age of new problems now, and therefore in the workplace, using the uni- Unreason on "refraining" issues versity or the school as a helper their old solutions are irrelevant. and "upside-down thinking" is in the learning process. The uni- We've got to learn, very early also something you would want versity becomes a place to on, the particular skill of looking to turn into an agenda for edu- at a mess and trying to make encourage and develop learning, cation. Am I right? sense of that mess and then com- rather than a place of knowledge. Absolutely. Of course, HANDY: ing up with initiatives that are I suppose that's what many insti- in any subject there's a basic tutions are trying to do, but I going to help us work our way amount of information you need 13, AAHE BULLEMN/SEPIEMBER 1993 {f, don't think they're doing it rad- . to coach oul students, who telev3sion studio facilities. But . may not need to be all in one ically enough. there are no professors there. place at any one particular time. If you were going EDGERTON: It sounds like, in EDGERTON: to go about trying to promote all these arrangements, that get- know of EDGERTON: Do you the "student as workee concept, any universities that are begin- ting very clear about the task or what gets in the way? What issues ning to organize themselves along the project is the key, and then about the structure, the calendar, these lines? everything else follows. the schedules, the concept of We've just started a new Absolutely. Devising the HANDY: HANDY: instructional unit, would have business school in Cambridge Uni- project so that it is a learning to be put on the table and versity in which students come vehicle becomes the educational reinvented? to Cambridge for only one semes- task, it seems to me. The key peo- ter in three. The rest of the time HANDY: You're going to have ple in the university, then, become small groups of people working they will actually be working. the educational designers and on these educational tasks, and They'll have two tutors, one at the educational managers. The therefore the individualistic tone work, the other at the university. experts, if I can call the faculty of education would go . .. it'll be So the way teaching and learn- that, are almost in the wings, much more a situation in which ing is organized becomes more really. And that, of course, is students are working for most like the Open University we have going to cause tremendous of the time in teams. That's going to be quite hard to organize, and The Age of Unreason quite hard to evaluate. So we've got to have different ways of eval- "George Bernard Shaw once observed that all progress depends uating achievement in learning, on the unreasonable man. His argument was that the reasonable man rather than just how much stu- adapts himself to the world, while the unreasonable persists in trying dents know and how much they to adapt the world to himself.. . We are now entering an Age of . can recapitulate of what they Unreason, when the future is there to be shaped, by us and for us know. a time when the only prediction that will hold true is that no pre- Second, of course, we can't have dictions will hold true; a time, therefore, for bold imaginings in private such huge, mass groups of people life as well as public, for thinking the unlikely and doing the listening to lectures or whatever unreasonable." . it'll be much more individ- . . The Age of Unreason, pp. 4-5 ualized and, in a sense, con- tracted out. I mean, students will And Other Handy Works be watching interactive videos Readers interested in ordering The Age of Unreason can call the Har- of one sort or another and they'll vard Business School Press toll-free at 800/545-7685. The Age of get their information and knowl- Paradox is forthcoming from the same publisher in the spring of 1994. edge via various forms of tech- Other Handy books, usually available from retail bookstores, include nology, rather than by actually The Future of Work (Blackwell, 1984), Gods of Managment (Pan meeting the expert face-to-face. Books, 1979), and Understanding Organizations (Penguin, 1976; So the experts, as I say, will prob- revised 1986). ably be outside the organization and will be pulled in through the use of media. here in Britain which started to upheavals, because it's going The organization itself will be off as the Open University of the change the whole power struc- a honeycomb of small groups of Air. The initial idea was that stu- ture of higher education. people working on problems. It dents would learn by listening understand that EDGERTON: I will be quite hard to contain that to radio and television, but then after your newest book, The Age within a semester structure, I sus- things evolved. Now students get of Paradox, goes off to the pub- . you can't assure that pect . their information over television, lisher, you're writing next on the . real-life problems will stop at the but they also meet with tutors subject of education? end of May and start in the begin- in their own locality and they also It's not really a book but HANDY: ning of September. So I see the go off on one-, two-, three-week a project to explore the possibility university and the school being intensive learning ventures with of establishing a national foun- that more like an organization other students and faculty. They dation here in Britain, indepen- is, working all the time. People also link into electronic networks. dent of government that is, will take their breaks at different It's a whole multimedia kind a center for thinking about learn- times, rather than all at one time. of university. If you go to the ing and education. Nothing like The interaction won't just be peo- Open University in Britain, there's that exists here. ple sitting in a room with an indi- nobody there . . well, that's not Dr. Handy, thank EDGERTON: . vidual; we'll use all the facilities quite true. There are "core man- you for letting me interrupt your that we have . . electronic com- agers" and the "core administra- writing. We look forward to pick- munication, video communica- tors" and an enormous printing ing up this conversation at tion, televisual communication business and some quite good AAHE's conference next March! AAHE BULLUTIN/SEITEMBER 1993/7 1994 NATIONAL CONFERENCE Call for Proposals AAHE's 1994 National Conference on Higher Education Chicago Hilton & Timers March 23-26, 1994 Chicago, IL "THE 21ST CENTURY ACADEMIC WORKPLACE" clarify educational results. Third, that the National Con- houghtful colleagues across the country The many faces of diversity ference model the twenty-first the racial, ethnic, gender, and are unanimous: This century "ways of working" we age mix of Americans seeking is no time for "business expect presenters to envision! as usual" in higher higher education; increasing aware- As you prepare your proposals, ness of students with disabilities; education. Under the leadership be especially thoughtful and the exposure of our young people of incoming Board chair Carol inventive regarding presentation, to electronic and visual media Cartwright, a similar conclusion organization, and interaction with has been reached: This is no time will challenge, as never before, the audience. for a "business as usual" our traditional and familiar ways Fourth, to celebrate 1994, of thinking and teaching. National Conference. The twenty- AAHE's 25th Anniversary year! first century is coming fasten A companion article in this Bul- AMBITIOUS your seat belts! letin outlines some ideas about OBJECTIVES Surveying the academic land- with the how we might do so scape, it seems increasingly likely hope that you will offer others. that With issues like these in mind, AAHE is setting out toward the Campuses will be econom- THREE PROGRAM 1994 National Conference with ically hard-pressed not just for TRACKS four ambitious objectives: months but for years. Unless we First, that the 1994 program are willing to shut down pro- The 1994 National Conference be future-oriented. When we grams or reduce quality, we will theme "the 21st Century Aca- gather in Chicago next March, have to work harder and smarter. demic Workplace" will be the twenty-first century will be Talk of "restructuring" is in the expressed in three main tracks. air, though few can say what re- but six years away! It is none too In the box right, some possible soon to bring into focus the kind structuring really means. subtracks and illustrative sessions of academic workplaces that we This time around, the coming are offered that seem likely can- should be striving to create. generation of information and didates for such a program. Those Second, to encourage "upside- communication technologies is subtracks and sessions are down thinking" (as Charles going to have a big impact. If not intended only as catalysts for Handy likes to put it) about aca- in six years, surely in sixteen, new your own thinking as you prepare technologies will have radically demic work. Higher education's your proposals. deep structures and traditions changed th way we work. As always, proposals unrelated (the course, the credit-hour, the The growing concern over to the theme but on topics and department, tenure) that are "time-to-degree" and new interest issues important to higher edu- in a three-year BA/B.S. will raise next year's "givens" need not be cation are also welcome. again the whole question of what givens six years hence. What if from the classroom, to the a degree means in the first place. OTHER WAYS TO bookstore, to the long-standing These issues will run together GET INVOLVED problem cf academic governance with the movement to defme occupational skill standards and we could radically change the In addition to presenting and/ way we work? What then? the accountability pressures to or proposing a general session 8/AMIEB111.LETIN/SEPTEMBER 1993