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ERIC ED367879: International Trade: A Small Business Primer. Growing Businesses. PDF

19 Pages·1992·0.57 MB·English
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DOCUMENT RESUME CE 065 987 ED 367 879 Axtell, Roger E. AUTHOR International Trade: A Small Business Primer. Growing TITLE Businesses. PUB DATE 92 NOTE 19p.; Small Business Forum, volume 10, number 1, p47-62, spring 1992 (reprint). Small Business Development Center, 432 North Lake AVAILABLE FROM Street, Room 425, Madison, WI 53706 (reprint no. AR201: 1-9 copies, $4 each plus $2 shipping; 10-99, $3 each plus $4 shipping; 100 or more, $2 each plus $10 shipping). PUB TYPE Guides Non-Classroom Use (055) EDRS PRICE MF01/PC01 Plus Postage. Adult Education; Business; Business Administration; DESCRIPTORS Business Education; Economics; *Entrepreneurship; Government Role; *Information Services; Information Sources; International Relations; *International Trade; Marketing; Public Agencies; *Small Businesses ABSTRACT The United States' declining share of world trade is connected with the fact that hundreds of thousands of medium- and small-sized businesses are ignoring trade and exports. The cure for their fear of the unknown is information and education. Exports have a number of advantages: increased profits, spread of overhead costs, smooth seasonal fluctuations, increased productivity and competitiveness, tax advantages, and extended product life cycles. In many ways, international trade is not different than expanding into a new region of the United States. It is different in some ways: new needs and tastes; different forms of distribution duties, quotas, licenses; more complicated and costly shipping, documentation, and insurance; and different financing and payment terms and methods. The best place to begin is at the nearest office of the U.S. Department of Commerce. Its International Trade Administration offers information services through Commercial Information Management System in three categories: identification and assessment of markets, contact services, and promotion. Books on exporting are available from the government. Other useful government agencies are the Export-Import Bank of the Small Business Administration and the District Export Council. Individual states are becoming increasingly active in encouraging, stimulating, and servicing medium and small businesses that wish to explore and expand into exporting. World Trade Centers, local trade associations, private consultants, export management companies, and private trade firms offer market research services and other support. (YLB) *********************************************************************** * * Reproductions supplied by EDRS are the best that can be made * * from the original document. *********************************************************************** Reprints Reprints Reprints Reprints Reprints Reprints Reprints Reprints M 110/ 411111 Published by the University of Wisconsin-Extension The Journal of the Association of Small Business Development Centers GROWING BUSINESSES International Trade: A Small Business Primer Roger E. Axtell -PERMISSION TO REPRODUCE THIS U.S. DEPARTMENT OF EDUCATION MATERIAL HAS BEEN GRANTED BY Office of Educational Research and Improvement EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC) Ckihis document has been reproduced as received from the person or organization originating it improve C Minor changes have been made to reproduction quality Points of view or opinions stated in this docu TO THE EDUCATIONAL RESOURCES ment do nOt necessarily represent official INFORMATION CENTER (ERIC)." OERI positron or policy This article is reprinted from the Small Busmen Forum. the journal of the Auociation of Small QC) Business DevelOpment Centers. which is published by the University of Wisconsin-Extension Small Business Development Center. For information about subscriptions. reprmts or submissions, please write to us at 432 North Lake Street. Room 475, Madison. WI 53706. or call us at 608/263-7S BEST Cv 2 I \ \ \\ ( I I I I I International Trade: A Small Business Primer Roger E. Axtell f you have any doubt that we live in a machinery, followed by industrial supplies and As the former vice material, then food, feed, and beverages. Until shrinking world, ask yourself this series president of of questions: recently, agricultural exports have been the worldwide market- winner in the U.S. export competition. About ing of The Parker one of every three acres of American farmland is Ten years ago, or even five years ago, Pen Company, Mr. harvested for export. However, embargoes did you ever think that: McDonald's would sell more hamburgers on placed for political reasons in the past decade or Axtell has lived and the streets of Tokyo each day than in New so have caused buying nations to either become traveled abroad for York City? more self-sufficient or else to find other sources, over 30 years. Now The president of Peru would be named Alberto with the results that U.S. agricultural exports retired, he is the Fujimori, of Japanese descent, who earned his have been hurt. author of four master's degree in Milwaukee? While exports are clearly vital to the United books on interna- Your medical insurance form would be States, we are not doing all we can, in compari- processed by a computer operator in Ireland? son to other nations. In this decade, exports tional business and A top symphony conductor in the United States account for about 8 percent of the U.S. GNP; in behavior, including would be Japanese, and the top sumo wrestler Japan, exports represent 13 percent of GNP; in The Do's and in Japan would be an American? Great Britain, 22 percent; and in West Germany, Taboos of Interna- They would be selling bits of the Berlin Wall at 24 percent. tional Dade: A K-Man? How does the vaunted American marketing We are wimessing the internationalization of machine do when it comes to exporting? The Small Business the marketplace. Is this good? Is it desirable for answer, in baseball terminology, is wabout 22 himer. Currently, us as a nation? And, is participation in this games out of first place." Mr. Axtell is a international marketplace desirable for you, as a Consider these facts as determined by the U.S. national speaker small-business owner? Department of Commerce: and dollar-a-year Let's look at the issues that concern us as a Only about 100,000 U.S. firms are now nation first. The U.S. Department of Commerce special assistant to actively exporting. calculates that every $1 billion in exports of Nearly twice that many some 175,000 Wisconsin Gover- manufactured goods creates 20,000 jobs. That's U.S. firms are capable of exporting, but are not nor Tommy G. a pretty solid reason to sPport exporting right doing so. Thompson. there. The Department of Commerce also Less than one percent of American firms, or about 2,000 firms, account for 70 percent of reports that in the past five years, nearly five million new jobs in manufacturing were export- U.S. exported manufactured goods. related. Presently, one of every six manufactur- 100 U.S. companies account for about 50 ing jobs is directly dependent upon foreign trade. percent of all U.S. exports of manufactured Clearly, exports are vital to a healthy economy. goods. Heading the list of exports are capital goods Back to the market share for a moment Take the such as aircraft, supercomputers, or heavy total of all trade done in the world and picture the United States in 1960 as accounting for one-quarter, or 25, percent of all trade. By 1970, the U.S. share This article contains updated excerpts from The of that market had slipped to about 16 percent In Do's and Taboos f International Trade: A Small 1990, the U.S. thare was 12 percent. Any business Business Primer, copyright 1989. Reprinted with permission from John Wiley & Sons, Publishers, with that dismal of a decline in market share should NY, 1989. be scrambling for solutions. 1 3 Small Business Forum Spiv* 11,2 BEST COPY AVAILABLE Is there a connection between that declining UNESCO study in nine countries placed share of world trade and the fact that hundreds American students next-to-last in their of thousands of medium- and small-sized comprehension of foreign cultures. Only a few American businesses are ignoring trade and years ago, 40 percent of high school seniors in exports? The answer from almost all observers is a national poll thought Israel was an Arab a resounding "yes." nation. Consider another related fundamental America's labor and management pool is marketing term competition. The U.S. critically deficient in skills required for National Foreign Trade Council estimates that competence today. Only 3.4 percent of Why are about 80 percent of all U.S. industry now faces M.B.A.s major in international courses. international competition. America, whose Curricula have not been internationalized to American shores have never been invaded successfully by provide American graduates with the knowl- businesses, hostile forces in our 200-year history, is now edge today's manager needs to maintain a especially those host to our foreign competitors in a bloodless competitive edge in the international arena. battle for sales and profit. Lennie Copeland and Nor are multinational organizations bringing critical medium- Lewis Griggs, in their excellent book Going managers up through the international and small-sized International (Random House), described the divisions. Nearly two thirds of the presidents incursion this way: businesses, and chairmen of the largest international firms International no longer means outside the are guiding those companies without having shunning country. So many foreign firms operate here had any experience in the international international that foreign is as close as across the hallway. divisions or overseas. For the first time a non-U.S. company, trade? Meanwhile, other nationalities tend to be Germany's KNU subsidiary of Siemens, has better informed about Americans. Mitsubishi won a contract to manage a U.S. nuclear has 650 to 800 employees in New York plant. We are buying Japanese cars and simply for the purpose of gathering informa- electronics, Korean ships, Philippines under- tion about American rivals and markets. One wear, Hong Kong watches, Taiwanese of the Japanese businessmen in the Going clothing, and Malaysian calculators. No International films had been sent by his black-and-white television sets sold in the company to St. Louis to do nothing for the United States are made in the United States. first few years but learn to understand Foreigners now own such American symbols Americans. as Howard Johnson's, Baskin-Robbins Ice Cream, Saks Fifth Avenue, Alka-Seltzer, The Japanese are not alone. The so-called Chesterfield cigarettes, Bantam Books, and the sleeping giant, the People's Republic of China, is Village Voice. A Saudi Arabian owns a hardly asleep when it comes to preparing its new majority interest in the National Bank of generations for international trade. Television Georgia. Australians have bought Utah analyst and commentator Robin MacNeil International. Kuwaitis own Santa Fe Interna- reports that there are presently more people in tional. A Caliadian company owns Paul China studying English than there are people in Masson wines. Swiss Nestle's acquired Libby the United States. and Stouffer Foods, and more recently doubled its presence in the United States by Why are we shunning trade? buying Carnation. The penetrating question is: why are Ameri- can businesses, especially those critical medium- And if that isn't startling enough, as Griggs and small-sized businesses, shunning interna- and Copeland point out, one of the six largest tional trade? exporters in the United States is actually a The Department of Commerce and other Japanese company, Mitsui & Co. USA, Inc. counselors offer this simple but shocking How has this happened? Why are we so poor answer: fear of the unknown. It is human nature at trade and exporting? Again, Copeland and that what we don't know or understand, we Griggs offer this evidence: dislike...even fear. When confronted with Fewer than eight percent of U.S. colleges proposals to export, American business people and universities require knowledge of a throw up their hands in protest, saying "How foreign language for entrance. Fewer than five will I get paid? I don't understand foreign percent of America's prospective teachers take currencies and I don't want to get paid in pesos any courses in international subjects as part of that will be worth who knows what. Also, I their professional training. Some years ago a don't know anything abour how to ship overseas 2 Small Forum Spring 1992. 54.1UMSS all that special documentation and insurance. apprehensions and insecurities to prevent them And what about licenses to export? What about from venturing overseas. The American spirit of duties and tariffs? And besides that, they deal in enterprise and success in business is much too metric. And if that isn't good enough reason, I strong. don't speak any other language. No, sir. It isn't Third, the cure is information and education. worth the trouble." Famed educator Glenn Frank stated it succinctly: This attitude is understandable myopic "We all too often underestimate the intelligence but understandable. We live in the largest, of the public and overestimate their stock of wealthiest and most competitive county in the information." An intelligent and informed world. Succeeding in the U.S. market is an business public will brush away misunderstand- Repeated studies achievement in itself. Many medium- and small- ings and fears and get the job done. have shown that. sized companies have yet to enter certain regions companies that within the United States, so why venture The advantages of exporting abroad? export grow It is time to ask the big question: "What's in it Seeking answers to that question, some 7,500 for me? What are the advantages for me and my faster and also independent businesses in the United States were company?" profit more than surveyed in 1985 by the National Federation of Here are some of the answers: Independent Business to determine exactly what Increase profits Repeated studies have shown companies that prevented them from exploring or expanding that companies that export grow faster and also do not export. into exports. The replies were as follows: profit more than companies that do not export. Obtaining adequate, initial knowledge about Spread overhead costs Incremental sales and exporting (72 percent); production have the obvious benefit of spreading Identifying viable sales prospects abroad (61 all overhead costs, from research and develop- percent); ment to rent and utilities. This can favorably Understanding business protocols in other affect product costs, margin!. And pricing. countries (57 percent); Smooth seasonal fluctuations Export sales Selecting suitable target markets on the basis of often have longer lead times or operate on the available information (57 percent). different seasonal patterns than in the U.S. What about those few small businesses that market. This permits filling in slack periods in do venture into exports? How do fledgling production with products for export. exporters get pushed out of their comfortable Create new markets, repeat orders As new American nests? Again, the survey by the NFIB markets are opened and distribution is arranged, showed that most frequently: repeat orders begin to appear month after month The initial order was unsolicited. The interna- and year after year. tional buyer found the U.S. supplier. Cushion declines in the U.S. market Exports The initial order was of modest size. offer some natural hedge against the possible ups The initial order came from an English- and downs in your U.S. market. speaking country. Increase productivity More sales tend to For almost 20 years, I have participated in lower per unit fixed costs and more fully utilize classrooms, workshops, seminars and one-on- company personnel. one counseling in an attempt to wipe away fears Increase your competitiveness As you and encourage American businesses of all sizes become more aware of competition and com- to examine the opportunities in international petitive products in other markets, you will trade. I did this for three reasons. become more aware of opportunities for First, 36 years ago, I happened to join a modifications and new products. Competing company that discovered early in this century the overseas also helps you become stronger when values of word trade The Parker Pen Com- competing against foreign firms entering the U.S. pany. My company encouraged me to contrib- market. ute my time proselytizing others because they Offer tax advantages The U.S. government knew the multitude of benefits to both indi- encourages exports through the formation of vidual companies and to the nation in the form what is called Foreign International Sales of profits, expansion, new jobs and even world Corporations of FISCs. peace. "Countries that trade together rarely go Extend product life cycles Exports to new to war with one another," our chairman, markets often allow you to prolong the life of Kenneth Parker, often said. your current models and even help dispose of Second, I refuse to accept that American obsolete models. business managers will continue to allow Timing This list should be sufficient evidence Small business Forum Spnrut 1991 5 market research reports offered by the U.S. that exporting is advantageous at any time. But Department of Commerce. the opportunity is more timely now than at any At the end of this first stage, you will then face juncture in recent history. The reason is dollar another crossroad with the question "Does this exchange rates. During 1985-1989, the dollar still look attractive?" If the answer is "yes," then declined nearly 40 percent against other curren- a more serious decision is required, one centering cies. In exporting, that is directly comparable to on commitment: "Am I, or my management, offering your customers a 40 percent reduction willing to draft a marketing plan, commit some in your price without you suffering one dollar time, money, and other resources to have a whirl loss in revenue. This has made more American at this new venture?" This matter of manage- An open mind products fall within the reach and purchasing ment commitment is crucial to everything else power of more people around the world than and a willingness you may do thereafter. ever before. toadapt int two This last factor, timing, makes international How international trade is different trade and exporting more attractive and more qtaitks that will exciting than ever before. Yes, current conditions Is it different? The quick answer is that in pay handsome will change. Yes, the cyclical nature of our many ways it is no different than expanding into rewards. economies will bring changes to dollar exchange a new region of the United States. It takes time, rates. But a solid assault on new markets for research, planning, travel, adapting to new export now might be the wisest strategic deci- conditions, finding new customers or distribu sion a company can make for the future growth tors, and as always some risk. of that company. It is different, however, in these ways: New needs and new tastes are likely. How and where to start There are new and different forms of distribu- tion duties, quotas, licenses; other new burdens America was outer space to Christopher Columbus. Anonymous are added. Distances are greater and therefore shipping, documentation and insurance are more Columbus set out to find a passage to the complicated and more costly. Indies for trade and failed; he found America Financing and payment terms and methods are instead. In the rest of this article, I hope to launch you on your private exploration of the often different; even pricing can be different. Cultural peculiarities pop up. world of trade. I will offer suggestions on exactly Time zones are an early nuisance (but quickly what to do at the beginning, and more impor- overcome). tantly, where to go for help. Like Columbus, you These differences are what this article is all may be in for some surprises, but they can be about. An open mind nd a willingness to adapt rewarding surprises. are two qualities that will pay handsome We will assume that you presently have a rewards. The worst attitude is one that says good base of U.S. operations. Maybe you have "American methods and marketing techniques even had an occasional inquiry or order from are the most advanced in the world. All I have to overseas. Or, perhaps you have simply decided do is export my methods along with my prod- to examine exporting as a business venture by uct." Wrong! Here is a classic example: itself. Maybe you are driven by one of the The American pharmaceutical industry is "reasons for exporting," such as to smooth known as one of the most sophisticated market- seasonal fluctuations, to use up extra capacity ing machines in the world. The reason is that and spread overhead costs, or that most com- is, at their market the medical profession mon motive of all, to seek new markets for more the same time, the most clearly defined, best growth and profit. educated, highest paid target audience ever The first step is to ask the following question: assembled. Consequently, advertising and Am I ready and willing to spend a few months promotional material for new drugs are pre- doing desktop research, traveling to government sented in slick four-color presentations filled offices, learning the fundamentals of the game, with artistic quality and content. and generally schooling myself on what's One of these pharmaceutical firms introduced involved and who is out there to help me? a new drug for curing intestinal worms in You can plan on two to three months' time humans. It was an immediate success in the for this, plus some out-of-pocket expense for United States and so the firm decided to market mileage, phone calls, and maybe overnight the product overseas, especially in certain accommodations. Additional costs might be African markets where they were certain the incurred if you choose to buy some of the Small boons Forum Spnng 1992 4 U.S. Department of Agriculture: A case study I decided to test my own advice in these pages and play the role of neophyte exporter. I had worked with Department of Commerce officials for more than 25 years, but had scant experience in agriculture. I was aware that the United States wa the world's largest exporter of agricultural products and that our farms were among the most productive and efficient in the world. But I was curious to see how the system worked if I simply picked up the tele- phone, called the nearest government agricultural agency and said "I am interested in The FAS is exporting agricultural products. Can you help me?" responsible six inches high and eight pounds of it. I The answer arrived in the mail three days later received three hefty packets of leaflets, reprints, booklets and guides. The accompanying for market letter explained that each packet pertained to a special category of exporting, including intelligence, the three most common agricultural exports. forestry products, food, and cattle market access If your state has a state department of agriculture, begin there. They will outline state services and quickly acquaint you with the variety of aids provided by the U.S. Department and market of Agriculture (USDA) or, more specifically, the Foreign Agricultural Services (FAS) which is development. Department, USDA does not a part of the Agriculture Department. Unlike the Commerce have field offices. Most states have a cooperative agreement with Washington, and so the be your key linkage to all agency within state government responsible for agriculture will state and federal services. "We try to offer one-stop shopping services," David Hammer, my local state official, explained. "When someone contacts us for help with exporting, we provide information on unusual agricultural exports state services, federal services, and any specialized services for leather hides, for instance." The FAS is responsible for four areas: market intelligence, market access, market develop- credit programs and foreign ment, and it is the lead unit in administering the USDA's export assistance. Providing information is the job of about 100 professional U.S. agriculturalists who are posted in about 70 American embassies around the world. They provide information on agricultural policies, analysis of more than 100 different countries: foreign government supply and demand conditions, commercial trade relationships and market opportunities. This intelligence is digested and issued in periodic reports on a commodity-by-commodity basis. FAS publications include: Ag Exporter Magazine, a monthly magazine on foreign agricultural conditions, market development and trade FAS Circular, a specialized commodity report covering global production and trade for many commodities Weekly Roundup of World Production and Trade, which highlights of current develop- ments in international agriculture World Crop Production Report, a monthly report of USDA production estimates for grain, of the world. cotton, and oilseeds in major countries and selected regions To subscribe to any of these publications, contact the FAS Information Division, Room 5918-S, USDA, Washington, DC 20250. Of special interest is the Ag Export Connections, a computerized system to handle trade inquiries from foreign importers for specific products. This service is available by contacting the FAS High Value Products Division, Room 4939-S, Washington, DC 20250. If you are part of a commodity trade association, the FAS is probably already working with your association through its "cooperator program." These market development projects involve some 75 trade associations, from grains and soybeans to leather and logs. Other marketing services offered by FAS include: *Trade Leads Now is a weekly trade letter containing all inquiries received each week. The FAS advises that this is more appropriate for exporters and trade associations dealing with a range of products. Trade exhibits help introduce and promote agricultural products overseas. Risk protection against nonpayment by foreign banks is offered to U.S. exporters through the USDA's Export Credit Guarantee Program. Small Business Pinion Spring 1992 7 After becoming acquainted with all of these federal services, the next step is to meet with a representative of your state agricultural agency. At that meeting, they will run an assess- ment of your exporting capability: management commitment, capital resources, and product suitability. "We then arrive at a 'red light/green light' decision point," my state official explained. "If signs do not point to exporting, we turn them over to our domestic service which may help them find new markets within the United States." Farm equipment and machinery products are the responsibility of the Department of Commerce, while commodities or processed foods or value-added products (e.g., leather, The best singk forestry products) and biotechnology-related products are the responsibility of agricultural trade specialists. piece of advice is: The FAS has developed a list of 10 steps to marketing success which concisely enumerate Run, don't walk, the exporting process regardless of product. Here they are: to the nearest Seek out potential customers overseas. Determine product tastes and preferences. Department of Encourage removal of import barriers where necessary. Commerce Introduce product offerings to potential customers. Provide quality products that meet customer needs. District Office. Price products competitively. Take advantage of USDA credit programs. Follow up sales to ensure satisfaction of buyers. Demonstrate commitment to export market sales. Be attuned to business etiquette. tion (ITA), and so closely a part of the ITA as to problem of intestinal worms was highly preva- be almost one-in-the-same is the United States lent. They used the U.S. advertising-promotion and Foreign Commercial Service (US&FCS). campaign but nothing happened. No demand This is the place to begin. This is the starting occurred even though they were absolutely line, the first tee, and home plate all wrapped certain the product was needed. into one. Their number is 1-800-USA-TRAD. A local advertising agency in Africa ap- The best single piece of advice for the new-to- proached them saying "We think we know what expo:t researcher is: Run, don't walk, to the the problem is. Your fancy American advertising neatest Department of Commeice District approach is too indirect, too delicate. Let us Office. Make an appointment to meet one of thc have a try." They were told to proceed. trade specialists there, or ask him or her to visit The new agency produced an ad showing a you in your own office. These trade specialists pile of human excrement with worms crawling spend a great portion of their time on the road. in it. The results were almost instantaneous; However, you will probably want to personally victims said "That's what 1 have." And the sales visit the DoC office in Order to become ac- curve began climbing. quainted first-hand with the multitude of As crude as that true story may seem, the services offered to businesses interested in all message is clear. What was crude to Americans forms of international trade. was clear communication in another culture. Some who made that journey complain "Yes, American ways are not always effective in new I went to the local Commerce office and I ran markets. Among your research tools, insert a into a snowstorm of paper." You have to realize open mental reminder saying, "Remember that the trade specialists can hardly be expected mind, willingness to adapt." to provide immediate and detailed data on your whether it be pool pumps or specific product U.S. government services pool cues. First, it is essential to review the full Good news for the first step forward in your menu of services offered by the US&FCS, as we odyssey: there is probably universal agreement will do shortly in this article. Then, it is essential that the best single place to begin is at the to determine the precise category that your nearest office of the U.S. Department of Com- product fits within the huge government classifi- merce. Within DoC, as it is referred to resides a cation system. For example: group called the International Trade Administra- Small Rowlett Forum Sprmit 1992 () access the information you need about your A manufacturer of navigational equipment product category and about the geographic had the Commerce office do a computer search regions that interest you. Furthermore, where manufacturing certain on which countries were previous printed materials often dealt with navigational devices. The answer turned up: general information on industrial segments, the Canada. From practical knowledge, the firm information supplied by CIMS can be more thought this was wrong. Further digging tailored to your situation, whether in manufac- discovered that the proper terminology for the tured goods or the service industry. search was "electronic radio directional instru- The cost for CIMS, at the time of this writing, ments." The computer was looking in the wrong DoC has is $10 per report. cubbyhole. The right answer turned out to be A synopsis of some of the valuable informa- 1,300 trade Japan. tion services offered by CIMS and the DoCJITA/ Although it may seem that you have been hit professionals US&FCS follows. It is a rich platter of services by a deluge of paper, remember, DoC is like a to help your fully presented in condensed form here large haystack full of information and, With their deserving close examination and understanding. company export help, you are searching for your particular Your Commerce office has leaflets describing needle. around the CIMS and the other services described here, but DoC advertises that it has 1,300 trade world. for best results, visit the office and carefully professionals to help your company export review each one. The services are divided into around the world. These specialists are located three categories: in 67 cities across America and in 127 cities Identification and assessment of markets for responsibility of these overseas. The full-time your product, trade specialists in each district office of DoC is ways to put you in touch Contact services in interna- to reach out to businesses interested with specific markets, tional trade. The Commerce Department reports ways to help promote your Promotion that over 100,000 one-on-one counseling product overseas. sessions are held each year with U.S. companies. These home-based technicians are supplemented Identification and assessment by commercial offices attached to U.S. embassies Erport statistics are available that tell you the and consulates overseas who collect foreign U.S. exports for a single basic industry, product- market data, search for sales leads, identify by-product and country-by-country, over each of qualified buyers and government officials, and the last five years. Data are often ranked in order counsel firms frustrated by trade barriers. of dollar value to quickly identify the leading One of the first steps taken by the trade products and industries. This information was specialist in your district office will be to originally called Export Statistics Profile (ESP) pinpoint your SIC numbet. This stands for before the CIMS program, but the same basic Standard Industrial Classification, which is a information can now be accessed automatically standard numerical code system used by the U.S. from computer diskettes virtually as you sit in services. government to classify products and Memorizing your particular SIC number is as the ITA office. This information consists of tables showing the sales of each generic product useful as knowing your own telephone number, in the industry by country, as well as competitive because it will help you again and again in your information, growth, and ex9ectations for the research. These include briefs oa export markets On your first visit to the ITA office in your future . first narrative analyses highlighting the industry's region, after discussing the preliminaries, the prospects, performance and leading products. important acronym you will learn is CIMS, These export statistics have been prepared by which stands for Commercial Information Commerce for several dozen basic industry Management System. This new automated classifications, with more being added each year. information system electronically links the worldwide. It was When you want to zero in on U.S. exports to a resources of all ITA offkes partiadar country, CIMS provides five-year trends installed in 1988. Prior to this, you would have of U.S. manufacturing and agricultural exports to a had to apply for market information which particular country. You can also obtain a compari- would arrive later in the form of leaflets, that category printouts, printed reports, spread sheets and son of U.S. and workl growth rates for with the over five-year periods. When combined pamphlets. export statistics described above, you can begin CIMS allows your trade specialist to sit down terminal, access the measuring the export potential of your product at a computer information country-by- country. data base in Washington, and immediately 7 9 Small Business Forum Spring 1992 A Guide to the Acronyms of International Trade ADS Agent Distributor Service ASBDC Association of Small Business Development Centers CD-ROM Compact Disc-Read Only Memory CIMS Commercial Information Management System CNUSA Commerce News USA Be patient. The DEC District Export Council DoC United States Department of Commerce early research EMC Export Management Company process is one of ESP Export Statistics Profile sorting and ETC Export Trading Company FAS Foreign Agricultural Services sifting. FET Foreign Economic Trends FISC Foreign International Sales Corporation FTZ Foreign Trade Zone GATT General Agreement on Tariffs and Trade GNP Gross National Product IMS International Market Search IOGA Industry-Organized Government-Approved Trade Mission ISAC Industry Sector Advisory Committee ISBN International Standard Book Number ITA International Trade Administration NASDA National Association of State Development Agencies NFIB National Federation of Independent Business NTDB National Trade Data Bank OBR Overseas Business Reports Small Business Administration SBA SBDC Small Business Development Center SCORE Service Corps of Retired Executives SIC Standard Industrial Classification SOGA State-Organized Government-Approved Trade Mission TOP Trade Opportunities Program UNESCO United Nations Educational, Scientific and Cultural Organization US&FCS United States and Foreign Commercial Service USDA United States Department of Agriculture VITC World Trade Center VrrDR World Traders Data Report One possible early frustration will be that customs and practices, competitive situation, these statistics will deal with, say, medical trade barriers and trade contacts. instrumentation and your product pertains to In addition, basic import information, as well only one thin slice: let's say it electronically as country-specific, industry specific and indus- monitors heart performance. Be patient. The try-country information can be obtained from early research process is one of sorting and the DoC's National Trade Data Bank (NTDB), sifting. Stick with it. available on CD-ROM for $360 annually or $35 International market research is also stored in per disc. CIMS and you can receive reports that are in- Market research is also available for 50 key depth analyses for one industry in one country. industry groups such as agricultural machinery/ Reports include information such as market sizc equipment, communications equipment, com- and outlook, end-user analysis, distribution puters and peripherals, electric power systems, channels, cultural characteristics, business electronic components, equipment and materials 8 Smt 11 Rumen Forum Spring 1992 1 0

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