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ERIC ED345601: National Symposium on Strategic Higher Education Finance and Management Issues. Proceedings (Washington D.C., February 24-25, 1991). PDF

229 Pages·1991·3.6 MB·English
by  ERIC
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DOCUMENT RESUME ED 345 601 HE 025 491 TITLE Proceedings of the National Symposium on Strategic Higher Education Finance and Management Issues (Washington, D.C., February 24-25, 1991). INSTITUTION National Association of Coll. and Univ. Business Officers, Washington, D.C. SPONS AGENCY College Board, New York, NY.; Office of Educational Research and Improvement (ED), Washington, DC. REPORT NO ISBN-0-915164-68-X PUB DATE 91 NOTE 232p. AVAILABLE FROM National Association of College and University Business Officers, One Dupont Circle, Washington, DC 20036 ($45.00 members, $65.00 non-members). PUB TYPE Collected Works - Conference Proceedings (021) EDRS PRICE MF01/PC10 Plus Postage. DESCRIPTORS Administration; Educational Economics; *Educational Finance; Educational Quality; *Expenditures; *Financial Problems; Higher Education; Inflation (Economics); Meetings; Money Management; Paying for College; Postsecondary Education; *Student Costs; Trend Analysis; *Tuition ABSTRACT This publication presents the proceedings of a symposium that brought together the people who create the agenda for higher education with the aim of determining the financial and managerial direction of colleges and universities into the 1990s. General topics covered are the following: (1) financial challenges facing higher education; (2) financing higher education in the 1990s; (3) tuition pricing; (4) current research on reducing institutional cost structures; (5) financial implications of demographic trends; (6) prognosis for federal financing of higher education; and (7) productivity. Specific papers cover the subjects of tuition discounting, college quality and tuition, level of family willingness to pay for tuition, cost reduction trends and student employment, demographic and work force trends and their impact on higher education in the 1990s, and an examination of the causes and cures of cost escalation in college and university administrative and support services. Brief biographies of participants are included.. (GLR) *********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. *********************************************************************** U.I. DEPARTMENT OF EDUCATION Offfce of Educational Researcn end Improvement iposium National EDUCATIONAL RESOURCES INFORMATION CENTER tERICI as Ttne document nas been reproduced orpernsalmn received from The person or onginstmp made to improve t Mmor changes na,e been reproduction quality on Stmtegic Higher Ihfs doCu Ponts 01 tnew or opurnonS staied represent official ment do nO1 necesSanly OEM position or pOky Education Finance 0 -N ON "PERMISSION TO REPRODUCE THIS ElkEN (3HANTED RY MATERIAL /11600130 NACUBO TO THE EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC)." 1 14) Copyright 1991 by the National Association of College and University Business Officers One Dupont Circle Washington, DC 20036 All rights reserved Printed in the United States of America Edited by Deirdre McDonald Cover an,i text design by Carla Lott Library of Congress Cataloging-in-Publications Data National Symposium on Strategic Higher Education Finance & Management Issues (1991 : Washington, D.C.) National Symposium on Strategic Higher Education Finance & Management Issues : proceedings. p. cm. Conference sponsored by the National Association of College and University Business Officers February 24-25, 1991, in Washington, D.C. ISBN 0-915164-68-X 1. Education, Higher--Umted States--Finance--Congresses. 2. Education, Higher--United States--Costs--Congresses. I. National Association of College and University Business Officers. II. Title. I.132342.N356 1991 378'.02'0973--dc20 91-15698 CIP 3 Foreword This publication is an edited version of the proceedings of the National Symposium on Strategic Higher Education Finance & Management Issues in the 1990s, held February 24-25, 1991, in Washington, D.C. The invitational symposium was sponsored by the National Association of College and University Business Officers, the U.S. Department of Education's Office of Educational Research and Improvement, and The College Board. The symposium brought together the people who create the agenda for higher education: institutional presidents and presidential policy makers, corporate leaders and leading financiers, top administrators from campuses and the government, well-known politicians, and widely respected researchers. The purpose of this meeting was to determine the financial and managerial direction of colleges and universities into the 1990s. The range of issues discussed was necessarily broad. It is hoped that the spirit of this inaugural symposium will continue in the form of a biannual series of conferences on specific topics affecting the higher education arena. Contents Foreword iii Financial Challenges Facing Higher Education Introduction to the Symposium, Caspa L. Harris, Jr. 3 A World of Change: Applicability of Business Practices to Higher Education, Michael H. Walsh 5 Questions and Answers 15 Symposium Overview, Jeffrey L. Gilmore 23 Financing Higher Education in the 1990s: A Panel Discussion Moderator Richard E. Anderson 30 Panelists Charles E. M. Kolb 32 Richard T. Jerue 35 Patrick J. Hennigan 38 George A. Brake ley, Jr. 41 Robert M. Rosenzweig 45 David A. Longanecker 51 Questions and Answers 55 Tuition Pricing Introduction, Frederick A. Rogers 65 College Tuition: How Much Are Families Willing to Pay? Rita J. Kirshstein 67 College Quality and Tuition: Exploring the Relationships, Jeffrey L. Gilmore 77 Tuition Discounting, Sean C. Rush 93 Questions and Answers 101 Current Research on Reducing Institutional Cost Structures Reducing Institutional Costs, Michael L. Tierney 107 Activity-Based Costing, Frederick J. Turk 113 Cost Reduction Trends and Student Employment, Roger D. Lowe 117 Questions and Answers 121 Financial Implications of Demographic Trends Introduction, Janet S. Hansen 129 The Impact of Demographic Trends in Higher 131 Education in the 1990s, Carol Frances Work Force Trends and Their Impact on Higher 143 Education in the 1990s, K. Scott Hughes 153 Questions and Answers Prognosis for Federal Financing of Higher Education 159 Introduction, Caspa L. Harris, Jr. 161 Welcome, Christopher T. Cross Financing of Research, Scientific Instrumentation, 165 and Facilities, Senator James M. Jeffords (R-VT) 171 Questions and Answers Productivity 177 Introduction, Frederick A. Rogers Causes and Cures of Cost Escalation in College and University Administrative and Support 179 Services, William F. Massy 201 Questions and Answers State Policy and Productivity in Higher 205 Education, James R. Mingle 221 Questions and Answers A Look Ahead 227 Future Directions, Janet S. Hansen 231 Biographies 6 Financial Challenges Facing Higher Education Introduction to the Symposium Caspa L. Harris, Jr. National Association of College and University Business Officers The winds of change are blowing at gale force in higher education. Events that once took decades to unfold now sweep by within years and even months. Individually, these events seem like unrelated strands in a tangle of chaos, but when woven together and seen as a whole, they form a tapestry of a new demographic and economic landscape for higher education. The environment in which American higher education operates has undergone profound change. The essence of that change can be distilled down to one word: competition. Major research universities that once enjoyed an easy command uf the national markets for high-quality students, faculty, and research contracts now find themselves engaged in a raging battle to maintain their competitive position within the industry, while smaller, regional colleges are fighting to ensure their very survival. In the community college sector, however, changing demographics and increased demand for low-cost college prep and vocational programs have swollen the supply of applicants. Meeting this increasing demand for college preparation, vocational, and special assistance programs has severely strained community college budgets, budgets that are already over-extended by the political demands for continuing low tuition and by financially hard-pressed state and local government. In this new environment, many college and university managers have come to realize that their institutions must make radical changes in the way they operate. Today's intense national competition for resources has generated considerable uncertainty for institutions in virtually every sector of higher education. Increased competition demands a rapid response to initiatives by other institutions and unconventional education providers. It also calls for continuous improvement in the quality and productivity of an institution's education distribution network and administrative support structure to enable it to effectively control costs, while enhancing services. The 1990s will require a flexible and adaptive organization, as well as a different pattern of work behavior. Faculty and staff must recognize what their students want and their competitors offer. Our lumbering institutional governing process must take this knowledge and translate it into action, making improvements in programs, service, quality, and cost at all levels. At the same time, higher education markets, programs, and technologies are changing too quickly for top management to keep abreast of all of the latest developments. Slowly, we are becoming aware that it is impossible to respond rapidly to the simultaneous demands for lower cost and higher quality without radically improving coordination and teamwork. Managing organizational change is a topic that higher education must examine and Issues National Symposium on Higher Education Fi lance & Management 4 day for our industry in the understand. Fundamental change will be the order of the quickly and effectively to foreseeable future. Clearly, those institutions that can adapt decade. What change will have a powerful competitive advantage during the coming is less obvious is where and how change should begin. that meet Institutions are faced with at least four options: one, create programs eliminate excess costs market demands and divest those programs that do not; two, functions; three, and enhance productivity in both academic and 3drninistrative quality management revitalize faculty and staff performance through the use of creation of an institutional climate in which programs, task realignments, and the in short-term demands for cost reduction are balanced by long-term investment liabilities in an human resources; and, four, manage capital and financial assets and effective manner. committed NACUBO, through its Financial Management Committee and Center, is that will help institutional managers to providing tools, strategies, and insights challenges of the 1990s. With understand and address the financial and managerial Education and this objective in mind and with the assistance of the Department of only the first of The College Board, we have organized this symposium. It will be undertake over the next three years to expand the many initiatives that NACUBO will literature and to extend the state-of-the-art in college and university finance and management. chairman and It is now my distinct pleasure to introduce Mr. Michael H. Walsh, chief executive officer of the Union Pacific Railroad. i can think of no one more the board suitable to lead off our program than Mr. Walsh, who currently serves on University. of trustees at Stanford University and the board of directors at Creighton received his bachelor's Mr. Walsh has headed Union Pacific since October 1986. He degree in economics from Stanford University in 1964 and an LL.B. from Yale member of Univusity Law School in 1969. Between college and law school, he was a the first group of White House Fellows. In that capacity, he was special assistant to Secretary of Agriculture Orville Freeman. before being Mr. Walsh practic2c1 law in various public and private capacities he joined named U.S. Attorney for the Southern District of California in 1977. In 1980, Cummings Engine Company in Columbus, Indiana, as a member of the board of and direc tors and executive vice president and general manager, Worldwide Engine Components Businesses. based Mr. Walsh is the director of PirsTier Financial, a multibank holding company in Omaha, of Flemming Companies, a wholesale food distributor headquartered in Oklahoma City. He is also a trustee and director of a host of other organizations, which, ii I mentioned them all, would occupy most of the evening! Ladies and gentlemen, please join me in welcoming Mr. Walsh. A World of Change: Applicability of Business Practices to Higher Education Michael H. Walsh Union Pacific Railroad Company Every time I get up to give a speech and frankly, I give quite a few I wonder how many people are going to show up to listen. Not long ago, I heard about a speaker who arrived, after arduous preparation on the speaker's part, to find only a single person in the audience. Anticipating that more people would drift in, he went ahead and started to speak. Soon, though, he gave up because his one-person audience was reading a newspaper. Looking at the guy squarely in the eye, the speaker said: "Look, this is kind of silly. Why don't I just give you a copy of my speech and we can both go home?" No. The man wouldn't have any part of it. He shook his head and demanded that the speaker continue. "Why are you doing this to me?" the speaker said. "Why force me to go on when you are the only person here?" The one man in the audience looked up and he said, "Because I am the next speaker." [Laughter.] Now, happily, I don't have that problem this evening. Rather than me worrying about how many of you would be here, I expect many of you are asking why am I here. What is the chairman of a railroad doing as the keynote speaker for the National Symposium on Strategic Higher Education Finance and Management Issues in the 1990s? What do I have to say? I hope the answer is plenty. Let's face it, each of us is tempted to think that there is something both special and unique about our own institutional circumstances. In my view, this view is especially virulent in higher education. I can't tell you how many times in almost 20 years total as a trustee olvarious educational institutions I have heard the words: "But you don't understand. We are talking about a university here." The implied but unstated premise behind such statements is almost one of a ritual order in which only the initiated are trusted. In today's world, there isn't any place for such parochialism. Let me make myself absolutely clear. I am not saying that universities can be run just like a business. I am saying, however, that how a leader effectively manages change and how a leader thectively manages change in all large entrenched institutions have a lot in common. Sure, businesses have a bottom line and they can and do measure profit. Universities don't and can't. That, however, is the beginning and not the end of

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