1^. DOCUMENT RESUME ED 341 829 CE Od0 324 Dickey, De AUTHOR Project L.E.A.R.N. (Literacy, Employment, TITLE Advancement, Readiness NetworA). A National Workplace Literacy Project. Final Evaluation Report. INSTITUTION Wallace State Coll., Hanceville, AL. Office of Vocational and Adult EOucation (ED), SPONS AGENCY Washington, DC. PUB DATE 16 Jan 92 CONTRACT V198A00218 NOTE 29p. PUB TYPE Reports - Evaluative/Feasibility (142) EDRS PRICE mFo1/Pc02 Plus Postage. Adult Basic Education; Adult Literacy; Community DESCRIPTORS Cooperation; *Cooperative Programs; Industrial Education; *Inplant Programs; Institutional Cooperation; *Labor Force Development; *Literi.Jy Education; *Outcomes of Education; Participant Satisfaction; Program Effectiveness; Program Implementation; *School Business Relationship George C Wallace State Comm Coll Hanceville AL; IDENTIFIERS *Workplace Literacy ABSTRACT A project developed through Wallace State Community College (Alabama) united three corporations, two adult basic education programs, a technical college, two support/education programs, a work program for older adults, and three service organizations in a partnership to develop a model for providing workplace literacy training. Project LEARN (Literacy, Employment, Advancement, Readiness Network) staff conducted needs assessments at several sites, administered intake forms, and conducted 2-hour classes held twice weekly for four 11-week cycles. Classes were open entry/open exit; approximately 434 employees participated on a voluntary basis. Pretests/posttests showed an increase of 25 percent in students' basic skills, and 90 percent of the workers improved 43 percent in job-specific skills. Adult learners displayed very positive attitude changes in self-esteem, personal goals, and reaction to Project LEARN. Only 25 percent of the students performing at ninth-grade level or better passed the high school equivalency test (compared with a goal of 90 percent); however, in some cases this was not a priority for students. At least 32 percent of the participants are im3lved in follow-up education. (Five appendixes include &list of project forms, curriculum structure, course outline, lists of the contents of employee profiles and project files, and comments from an industry manager.) (KC) ***** ***** ************************************************************* Reproductions supplied by EDRS are the best that can be made from the original document. *********************************************tt **** ******************** rd FINAL EVALUATION REPORT PROJECT L.E.A.R.N. NETWORK) (LITERACY, EMPLOYMENT, :ADVANCEMENT, BEADINESS A NATIONAL WORKPLACE LITERACY PROJECT U.$ DEPARTMENT OP EDUCATION Othce of Eduoettonet befeerch end Improvement EDUCATIONAL RESOURCES INFORMATION /CENTER (ERIC) thrs document has been reproduced as recerved !tom the person or orgenreatron oriptnetrnq rt r kknor changes nave been made to .mprove reproduchon dusitty Poo Its of we*, or op.mons slated .n !My docu ment do not necessartly represent Whoa! OERI posrtron or pohts Prepared by: De Dickey, Project Director Wallace State College Hanceville, Alabama K) January 16, 1992 \e) c) Q) 2 AVAILABLE UST COPY i TABLE OF CONTENTS Background of National Workplace Literacy Grant I. Overview of Project L.E.A.R.N. II. Project Structure A. Review and Comparison of Objectives B. Evaluation Results C. Responses to Key Issues III. Appendices IV. Appendix A Workplace Literacy Profile Appendix B Curriculum Structure Appendix C Curriculum Outline Appendix D Operational Procedures Appendix E Manager's Comments 3 EXECUTIVE SUMMARY Project L.E.A.R.N. PR AWARD * V198A00218 BACKGROUND OF NATIONAL WORKPLACE LITERACY GRANT I. Wallace State Community College received funding for a National Norkelace Literacy Project for $500,811--$355,334 Federal funding and $145,477 institutional funds--beginning July 1, 1990. This project united business, industry agencies, and education in a partnership to develop a model for providing workplace literacy training. The Project partners included: Wallace State Community College; Opelika State Technical College; Americold Compressor Corporation; Cullman Electric Cooperative; Ampex Recording Media Corporation; North Central Alabama Adult Basic Education Program; East Central Alabama Adult Basic Education Program; Green Thumb, Inc.; Helping Organizations included: United Way, Inc. of East Central Alabama; Lions Club; Kiwanis Club; Homemakers Employment and Learning Program; Displaced Homemakers Program. Literacy Employment Advancement Readiness Network Project LEARN PARTICIPANT RELATIONSHIP BAIrk lace Litet_a:acErl....._12,tnerALIVIembers IMIIMIIIMI1101111.11.1110111111INNINP Work Program for Adult Basic Industrial Educational Older Adults Education Grcen Thumb ABE of North Central Wallace State AMPEX Incorporated Alabama Cooperation Community College ABE of East Central Opelika State Americold Compressor Cullman Electric Alabama Technical College Role: Provide semi-skilled workers Role: Provide instruction in the Role: Insure that the educational Role. Coordinate all educational and to support the operations of the Pasic Literacy Training Component, functions arc directly relat6d to the operational functions of the project. project. workplace need. 5ervices: Assist in administering the Services: Develop literacy audits. Services: Clerical assistance. literacy audits. Assist in the devel- ,Services: Provide access to workers Develop course content and curricu- Tutorial services. Lab assistants for opment of course content to reflect Assist in communications with lum. Provide instruction for educa- learning lab. job specific content. Provide participants. Provide office space and tional improvement component. specific instruction for non-high use of equipment for counselors and Student tracking and follow-up. instructors. Assist in the development school degree participants. Testing. Scheduling of services. of literacy audits and institutional Support serves: child care reim- curriculums. Facilitate in-house bursement, transportation, additional literacy audits, counseling and career and educational counseling. educational services. Purchase and install instructional equipment. Develop instructional Site for, Student recruitment. Literacy material. Conduct project evaluation. audits..Prolect counseling. Limited instruwonal sessions. for: Additional counseling. Sii Both education components provid- ing facilities and equipment for operation of the project. Network Literacy Empioyment Advancement Readiness Project LEARN PARTICIPANT RELATIONSHIP Organizations Workplace Literacy Helping Kiwanis Club HELP & Lions Club United Way Displaced Homemaker 0111.0116 Ki wanis Club of HELP Program Lions Club of United Way of Lee County (WSCC) Cullman County Cul:man County Displaced Homemaker Lions Club of United Way of Program (OSTC) Lee County Lee County Role: To provide promotional Role: To provide access to additional sole: To assist in removing educa- Rnlc. To provide tutorial assistance activities to support thc project. support services for the enrichment tional barriers caused by poor to adult learners. of personal and professional lives of eyesight. Services: Solicit and receive adult learners. Services., Recruit, identify and train contributions to fund additional Services: Vision care to qualified tutorial volunteers. Provide tutorial services to adult learners and Services: Provide information of the individuals including glasses, services. Schedule tutorial services promote project activities among purposes, functions and services of surgery, testing and follow-up various civic and community supporting agencies and organ:za- treatment. organizations. lions. Page 2 Project LEARN Evaluation Report OVERVIEW OF PROJECT L.E.A.R.N. II. PROJECT STRUCTURE Upon completion of a needs assessment and an ihformal literacy audit conducted .at each site, the industrial management team, instructor, and counselor evaluated all information for Registration, intake forms, and pre-test (ABE start-up. Assessment Inventory) were administered for volunteer Classes for employees were two-hour sessions held participation. . All three shifts were twice weekly for four 11-week cycles. Two-week cycle interims were accommodated where applicable. designed for processing cumulative cycle results, adjustments for cycle improvements, and recruitment activities. Fifty unemployed students (257.) were served at the WSCC/GED Tutorial Lab Monday--Thursday, day/night classes with open entry- open exit enrollment. Other major programmatic developments which successfully aided in the operation of the project were as follows: (Appendices A--D) Workplace Literacy Profile A. Curriculum Structure B. Course Outlines C. .de Operational Procedures D. 9 Project LEARN Evaluation Report Page 3 MUER aNg. gE eRchreQr COMPARISON QBJECTIVES The outcome measures of project objectives are listed below: Pre/Post test locator will verify an advancement 1. of at least 25%. This objective showed a 30% increase in Basic Skills The area with greatest gain was Math, the component. most requested area of study by participAnts. 907. of non-high school graduates performing at 9th grade 2. level or above will successfully complete the GED test. This objective showed 28% of 9th grade (or above) students receiving a GED. In several instances, a GED was not the student's priority for program participation. Pre/Post test of literacy audit will verify that 907. of 3. high school graduate production workers gain 25% in job-specific skills (Literacy in Context) component. The majority of This goal indicated an increase of 43%. the population in Objective 2 were not academically prepared for "Literacy in Context" component. Surveys of employee supervisors will demonstrate 4. appropriate abilities and attitudes for job advancement. (#4 & 5 were not included in summative data due to partial participation and applicability of objectives). Workplace personnel will verify increase in learners' 5. job performance. Survey of adult learners will verify positive attitude G. changes in self-esteem, personal goals, and reaction to Project LEARN. This objective result expressed a great deal of satis- faction from Project LEARN participants. (see page 7) Survey of adult learners will verify that 30% are 7. participating in follow-up training. This objective reported 327. involved in follow-up The utility partner was not education from two sites. included in this since a Commercial Driver's License was The total program was culmina- the goal within itself. ted with mass testing administered by State Department (see results on Summative chart) of Public Safety. Page 4 Project LEARN Evaluation Report At this point and time, follow-up training is being dis- cussed with the utility company for spring sessions. College credit or Training for Industry classes are being developed with WSC in the areas of communication skills and personnel management. Data from one participating industry, the Ampex Corporation, could not be accurately combined with the following project results because of the use of different assessment instruments The final data collected selected by that particular industry. will be addressed in the external evaluation by Dr. Marilyn Beck. It is important to note that South Alabama served'240+ of the projected 400 total number of participants, North Alabama served 194, giving Project LEARN a combined total of approximately 434. On the following charts other cumulative data will include: Number of participants 1. Number of participants completing project 2. Number of high school graduates 3. Number obtaining GED 4. Number in follow-up trainihg 5. Basic skills increase 6. Literacy in Context increase 7. Attendance percentages 0. Characteristics of participants 9. eeeeeeeeeleveeeeeee- 44.?:«??eeeeeeeee4eeeee. eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee SUMMATIVE DATA : NATIONAL WORKPLACE LITERACY Proiect L.E.A.R.N, Wallace State College TOTAL TOTAL UNEMPLOYED AMERICOLD CULLMAN ELECTRIC CO-OP PERCENT NUMBERS CYCLES CYCLES CYCLES CYCLE RESULTS: 2 3 3 3 2 2 ! LI LI LI N I I [] NUMBER OF PARTICIPANTS N/A 194 13 10 24 12 15 20 17 25 16 21 21 NUMBER COMPLETING N/A 148 COURSE 20 8 14 14 8 11 15 17 9 11 21 NUMBER OF HIV' N/A N/A N/A N/A SCHOOL GRADUATES N/A 100 24 20 17 17 3 5 14 NUMBER OBTAINING o N/A 12 3 o G.E.D. 2 0 0 0 LI 1 1 1 EXECUTIVE NUMBER IN FOLLOW- (SEE SUMMARY) 32 UP TRAINING 6 2 4 2 2 7 8 1 RESULTS (SEE GED BASIC SKILLS 30z N/A ABOVE) N/A 25 (25j) INCREASE 24 50 26 LITERACY IN 43z N/A N/A N/A N/A N/A 97 N/A CONTEXT INCREASE 24 28 (70v) 30 ATTENDANCE N/A 68z 82 60 68 60 60 60 66 PERCENTAGE 86 66 74 61 \ 13 12