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ERIC ED338193: Progress on the Commission's Study of the California State University's Administration. A Report to the Governor and Legislature in Response to Budget Language in the 1990 Budget Act. PDF

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DOCUMENT RESUKE HE 025 035 ED 338 193 Progress on the Commission's Study of the California TITLE State University's Administration. A Report to the Governor and Legis:ature in Response to Budget Language in tho 1990 Budget Act. California State Postsecondary Education Commission, INSTITUTION Sacramento. REPORT NO CPEC-R-91-2 PUB DATE Jan 91 NOTE 47p. California Postsecondary Education Commission, 1020 AVAILABLE FROM Twelfth Street, Third Floor, Sacramento, CA 98514-3985 (free). Reports - General (140) -- Reports - PUB TYPE Evaluative/Feasibility (142) MF01/PCO2 Plus Postage. EDRS PRICE Administrators; *College Administration; *College DESCRIPTORS Planning; Communication Problems; Evaluation; *Governance; Higher Education; Institutional Mission; Interviews; Literature Reviews; Needs Assessment; Scholarship; State Legislation California State Postsecondary Education Comm; IDENTIFIERS *California State University ABSTRACT This documeat represents a progress report of a study into the role and value of the California State University's central administration. It contains as an appendix a report by the State University on the evolution of its central administration, and it includes a review by Commission staff of relevant national literature on higher education governance, ane a synthesis of impressions obtained by the staff from 50 interviews with individuals both within and outside of the State University, including members of the faculty; campus level academic, student, and business affairs staff; campus presidents; and vast and current Trustees. In addition, a list of preliminary conclusions from the study thus far is provided as well as the staff's plans for further study, prior to submitting a draft of the final report. Among the conclusions are that: (1) the State University needs to be stabilized, both internally and (2) there appears to be a climate of over-regulaticda, externally; both within the State University system and between the system and the State; and (3) many of the existing organizational arrangements in the State University are fundamentally sound and work well. Contains 10 references. (GLR) Reproductions supplied by EARS are the best that can be made from the original document. ***************************** ***** ****************** ********* ***** ***** S InPARTMENT OF EDUCATION ,FPMISSION 10 REPRODUCE THfS AS BEEN GRANTED BY /41-E.RIAL r-4 . ifornia Post- ;; ; liecondary :ommission E EDUCATIONAL RESOURCES T ,FOF,MAT ION CENTER tERIC1 . T1 7' ,j1 et, le . , 1 -, ,!*., 72'4 , 7' ' PROGRESS SIN*47(44.,h..0 ' . r-4 Sri 2 00 ON_TI:IE COMMISSION'S . . c.rd CALIFORNIA OF THE ). '1 ." A:STATE UNIVERSITY'S '"'-XPV*. ' zISTRATI r;11:4i74 . rir+yct-t ' ' , 4.) )44.;.r.',. gt,:4 fr.,:d4i4?*:c *1,-74 %.44'.41:r. 77? . 4 4 F r:0,P^',.- It tP1 :0;4' . , ;" t_22. to.efr I7 0-42 Z4' 1,4, 4 t YE' 7;,,,Z:4,..ctri:.;1,.;4t:r.fIZ:ti.trtt:1/41*-; ;4;11 '%.4Trizu "' T1,;-.2,1t:iFer ?WV, .:1'4" ; .° , 1."1,!,14 . ' 4 r . ' - - .. nolvorv4% ;,14;14t\ , 4.. " tti,;.4tJes'*; Vitme 4,764,,A "4/4A0 . 741, :4%; A111or -W4 ' ,'FA 0 '". 0. . ; ." ". . CALIFORNIA l'30STSECO,NDARY.;,'.',...' frosT9scoam A fry N c 0 MMISSI O EDUCATION I " ") i l',V; ,,:,. }' n 1 ' Ii . 4 , ki:', -,: -;'- I: , .. a f . Z , i.''':? CO 1, Mita- Q .. . . Summary Legislature directed In July 1990, the California study of the role the Commission to undertake a State University's and value of the California submit a progress central administration and to the end of January 1991 report on that study by 1991. and a final report by June 30, for that This document is the progress report report by the study. It contains as an appendix a of its central State Univenity on the evolution review by Com- administration, and it includes a literature on mission staff of relevant national 2-3), a synthe- higher education governance (pp. the staff from inter- sis of impressions obtained by individuals both within views with a number of (pp. 3-5), a list and outside of the State University the study thus of preliminary conclusions from for further study far (pp. 5-6), and the staff's plans draft of the final report to prior to submitting a the Commission in June (p. 6). at its meet- The Commission discussed this report Additional copies of the report ing on Junuary 28. from the Publications Office of may be obtained Questions the Commission at (916) 3244991. be directed about the subztance of the report may the Commission's execu- tv Kenneth B. O'Brien, to Jane V. tive director, at (916) 322-7986, or director, at Wellman, the Commission's deputy (916) 322-8017. offices f the Califor- On the cover: The systemwide Golden Shore, Long nia State University at 400 Beach. BEST COPY AVAILABLE PROGRESS ON THE COMMISSION'S STATE STUDY OF THE CALIFORNIA UNIVERSITY'S ADMINISTRATION A Report to the Governor and Legislature in Response to Budget Language in the 1990 Budget Act POSTSECONDARY q - pi 0 z C rt n 0 D u. -I N.M. -J 0 < Z U CALIFORNIA POSTSECONDARY EDUCATION COMMISSION COMMISSION 0 0 Sacramento, California 95814-3985 1020 Twelfth Street Third Floor $. COMMISSION REPORT 91-2 PUBLISHED JANUARY 1991 This report, like other publications of the California Postsecondary Education Commission, is not copyrighted. It may be reproduced in the public interest, but proper attribution to Report 91-2 of the Cali- fornia Postsecondary Education Commission is requested. Contents Legislative Impetus for the Study 1 Organization of the Study and this Report 2 Some ilasights from the National Literature 2 Themes from the Interviews 3 General Conclusions and Observations 5 Next Steps 6 References 6 Appendix: An Historical Perspective: Centralization and Decentralization in the California State University, 9 1950-1990 Progress on the Commission's Study of the California State University's Administration =1111 Legislative impetus for the study ucation Commission, 1988) did not address ques- tions of the she- 'mg of responsibility or relative In July 1990, through Supplemental Budget Lan- staffing between the campuses and the systemwide guage the California Legislature directed the Com- administration, but rather looked at overall pat- mission to study the "role and value" of the Califor- terns of growth in administrative spending on the nia State University's systemwide administrative campuses in contrast to comparison institutions. Its structure and operations, as follows: mrAjor conclusions were that spendingfor State Uni- versity administration had increased faster than for The Commission, in consultation with repre- the direct instructional program, although at a rate sentatives of the California State University either below or close to similar institutions nation- and the Legislative Analyst, shall study the ally. role and value of the existing State University Systemwide Central Office admiaistrative Legislative concern about administrative spending structure and operations in the management returned in 1990 in a series of events that culminat- of the State University system. The Commis- ed last spring in the resignation of the system's sion shall provide a progress report by Janu- Since that time, a good deal has oc- chancellor. ary 31, 1991, and a final report by June 30, curred within the system, although much is still in 1991, to the Governor and to the Jnint Legisla- transition. The Trustees have appointed as Interim tive Budget Committee, and to the appropriate the former president Chancellor Ellis E. McCune fiscal and policy committees of the two houses of the State University's campus in Hayward; they of the Legislature. have held a public debate on questions of internal sharing of authority between the Trustees, chancel- The budget crisis of 1990, which has continued into lor, vice chancellors, and campus presidents; and 1991, brought into focus a perennial set of questions they are well into a national search for a new chan- and concerns in California about the relative prior- cellor. ity of spending for "administration" as contrasted to a concern that is a generic one in "programs" These administrative changes occurred simultane- State government and not isolated to the State Uni- ously with the need to implement the deepest bud- versity. get cuts in the history of the State University. As part of that decision process, the Interim Chancellor The issue for the State University, however, pre- and the Trustees made several decisions about refo- dates last year's budget crisis. Although the recent- cusing resources away from central administration ly concluded Master Plan review essentially de- to the campuses. They include: (1) a downsizing of clared the current governance structure of the State the system program for information services, and University to be adequate for the challenges of the (2) shifts in the management of academic programs. future, for some time issues of administration and To date, close to $15 million has been shifted from governance within the State University have peri- the system administration to the campuses; and odically found their way to the Legislature. In more changes are possible, as reviews of all offices 1987, for instance, questions about the size, growth, are ongoing. These organizational changes have and cost of administration in the State University been accompanied with a strenghening of the role of led the Legislature to ask the Commission to con- the State University Executive Council in decision- tract with an independent consultant to compare making and policy implementation, including par- those characteristics of its administration with those ticular attention to the fiscal and programmatic in- of similar systems. That study by Price Waterhouse put of policies at the campus level. and MGT Consultants (California Postsecondary Ed- 1 P071 Some insights from the national literature The Commission has thus been presentc1 with a challenge in attempting to respond to the Legisla- A review of material on the structure and gover- ture's request to study the "existing" structure and nance of colleges and universities in the United operations of the State University's systemwide of- States provides a number of useful guides about the fice. The problem is that much is already changing goals and priorities to be obtained in an ideal sys- in the system, and much will undoubtedly change in tem of higher education but few models to copy. No the future. The Commission sees little of value or two states organize higher education similarly de- use to the Legislature in focusitg this report on spe- spite similar goals and institutional priorities among cific organizational configurations of the system them. And no other state has the particular chal- on who does what, or who reports to whom al- geographic lenge of California in both sheer size though these are necessary and appropriate topics and complexity of its higher as well as numeric for discussion and agreement among the Trustees educational system. Moreoever, the research litera- and the new Chancellor. As a result, the Commis- ture is voluminous about single-campus governance sion has tried to bring persrective to these issues by and administration but far less rich about the par- looking at the evolution ot the State University's ticular challenges of higher education management both historical- administration in a larger context in large multicampus systems. If California makes to see what ly within California and nat:onally substantial progress in addressing those particular kinds of issues and priorities for future direction challenges, it could well serve as a model for the may sunest themselves to the new administration rest of the country. within the University as well as that in Sacramen- to. In spite of the generality that no single right gover- nance model exists for multicampus systems, cer- tain t:.emes about effective patterns and prototypes in higher educational governance reflect the chang- Orgazdaation of the study and this report ing needs and priorities of the growing systems of higher education in the country. The 1960s can To begin the study, the Commission requested that probably best be characterized as a period of system the Chancellor's Office prepare a description and building in California as well as elsewhere, with the analysis of the evolution of the central office admin- "multiversity" model of Clark Kerr (1963) captur- istration. That material is presented unedited as ing the imagination of system builders and policy the appendix to this report. At the same time, the makers both in California and nationally. By the Commission began a review of the national re- following intensive master plan 1980s, however ...earth literature on higher education to synthesize reviews in at least 14 states where State coordina- important insights as they relate to the State Uni- tion and governance were at issue -- the "big sys- versity's situation. It presents that material in the tem" model had fallen into increasing disfavor. In next section of this report. The Commission staff 1989, Kerr revisited the issue of state coordination then conducted confidential interviews with a wide and in a study commissioned by the Association of variety of individuals within the State University Governing Boards concluded that he had "grave and elsewhere in the State about their perceptions concerns about the trend toward consolidated sys- of current concerns and priorities in the State Uni- tems": versity. The Commission summarizes the central The most essential point in policy for the future themes of those interviews in the following part of should be given a sense is that each campus . . . this report, which then concludes with comments on of important influence over its own destiny and the central themes that suggest themselves as top- an assurance that its own personality will not ics for more intensive focus in the next phase of this be coordinated and layered out of existence. At work, along with suggestions of next steps for the the same time, the individual campus should State and the State University to take with respect not court anarchy. The goal should be maxi- to addressing them. mum local autonomy under lay guidance with- in a system of effective coordination -- a diffi- cult combination to achieve. 2 ship" university. The particular problem from this Kerr's particular concern was based on a discernible trend outside of California toward state "super pattern of imitation is that not enough institutions boards." Similarly, the Education Commission of "take pride in their own uniqueness." He calls for a the States (1987) and others have tried to distin- redefinition of scholarship to help end the "suffocat- guish between issues of state-level coordination ing practice by which colleges and universities mea- by external status rather than sure themselves . as being concerned with the legitimate needs of the . . and institutional gouernance State by values determined by their own distinctive mis- which is fo- sion" (1990, p. 55). The institution that he argues cused on the institution and have called for ensur- stands to benefit the most from a redefinition of ing decentralized campus-level decision-making de- spite at-large coordination (McGuinness, 1986; Ca- scholarship is the comprehensive college or univer- sity, which he refers to as the "ugly duckling of ruthers,1987; Postsecondary Education Study Com- mittee, State of Nebraska; 1989, Kaufman, 1989). higher education" (pp. 60-62): Such statements support Lee and Bowen's conclu- The comprehensive college or univerbit, per- sion from their major study of the issue, Managing haps more than any other, can benefit from a Multicampus Systems: Effective Administration in redefinition of scholarship. Many of these insti- an Unsteady State (1975, pp. 146-147): offering a broad range of baccalaure- tutions are having a ate and masters level programs . many important policy decisions involving . . public higher education within a state can be difficult time sorting out priorities What we . . . urgently need are models for the comprehen- more effectively resolved by an educational in- stitution than by arms of state government. sive institutions, distincthe programs and pri- The central administrations of multicampus orities that give distinctiveness to the mission, systems may be one step removed from the in- and are not purposely imitative of others. ternal administration of campuses, but they are university systems, not state agencies, and dif- ferences between the two are profound. Themes from the interviews Outside of the literature on the management and governance of higher education, use14i insights that Commission staff held confidential interviews with apply to the State University's administration can close to 50 individuals both within and outside of be found in recent work on the nature of scholarship the State University system, including: itself. From this literature, it appears that unless a particular individual or political problem is plagu- Past and current Trustees; ing an institution, continued problems with "gover- Central office academic and business affairs nance" generally point to a larger set of problems staff; with institutional mission. There is some reason to believe from this literature that, to the extent the Campus presidents; State University suffers from recurring governance Campus level academic, student, and business problems, they are symptomatic of the State Uni- affairs staff; versity's functional type in the higher educational Members of the faculty; landscape of the United States and are not unique to California or this system. Representatives of the Academic Senate; Some recent work by Ernest Boyer, president of the Representatives of the faculty union -- the Carnegie Foundation for the Advancement of Teach- California Faculty Association; ing, suggests that the basis for the particular dilem- Statewide educational executives in other states; ma of mission faced by regional or comprehensive and universities like the State University's campuses is grounded in a widely held but nonetheless limited Accreditation agency staff. concept of scholarship. He believes that convention- The interviews were candid, free-wheeling, and al definitions of scholarship are unnecessarily nar- very helpful in gaining insights about the system. row and have lerd to the dominance of American Although many different themes emerged from higher education by the research-oriented "flag- 3 them, Commission staff ibund a remarkable consis- of decisions that are sure to be difficult internally as well as controversial externally. The ability of the tency of perception by people at all levels within the system to come to agreement about those kinds of State University and by those outside of it about the major issues facing the system. Although many strategic and policy matters, and to sustain a con- troversial debate about them in Sacramento, is of might quibble with the specific characterization of these issues, the three recurring themes as heard by concern to many. the Commission staff were: 2. A need to address a climate 1. A need for focus and internal setting of of over-regulation and control. priorities for the State University within Perhaps in part because of the history of the State its mission. University in detaching itself from State govern- ment, but also because of the sheer challenge of do- The "mission problem," as heard by the Commission ing business any other way, tho :2i.ste University staff, is not often expressed as a fundamental quar- rel with the State University's mission as expressed has a tradition of communicating between the cam- in the Master Plan: People appear bo accept if not puses and the systemwide administration as well as with the State in transactional, formulaic "regu- embrace that mission. Rather, there seems to be a general lack of articulation of the unique role and leeze" rather than in educational program or policy contribution of the State University and the reason terms. There is a policy basis for most of the regula- for the system. Many characterize the system in tions, but they seem W be lost in the mists of time, and many peopk are unfamiliar with them. There terms that are negative or relative (what it doesn't have vis-a-vis the University of California, in par- seem to be inadequate resources spent on familiar- ticular) or simply political. The size and complexity izing people with how to deal with this bewildering of the State University is unique in the United array of regulations, formulae, and formal as well It has 20 campuses, with many different States: as informal controls, so as is the case in any orga- strengths and characteristics, and three general nization -- there is a perception that resources come to those who know how to "work the system" and "clumpings" of campus types comprehensive uni- versities, polytechnic institutions, and liberal arts not to the also-rans. Although Commission staff colleges. Yet these three "clumpings" are not ex- found little specific evidence to corroborate the re- source concern, on the smaller and geographically plicit, and their uniqueness from one another is not remote campuses particularly there is a sense of capitalized upon. having lost out. This problem of mission is particularly acute in the State University because of the current press of re- Responsibility for addressing the problems of regu- sources in the State of California. It is clear to most lation and control have to start with the Legislature people that the State University is at least on the and Governor, since much of what is in place has been put there either in defensive anticipation of if not already there of being unable to ful- edge fill all aspects of its mission equally well with the Sacramento or in reaction to specific legislative di- rectives. But the State is not the only culprit, al- current resource base. Enrollment is growing; the student base is increasingly heterogeneous; expec- though it is blamed for much of the regulatory ex- cess in the State University. Although the State tations for faculty research are growing; pressure to improve educational performance is increasing; and University has in the past argued for less control, it has not put forward a practical agenda to accom- funding is shrinking. The State University needs to plish that goal. The only actual proposal that peri- increase its base of resources, which will require a odically surfaces is to give the State University con- solid, articulate public explanation of its needs to do that, accompanied by a sophisticated external bud- stitutional autonomy analogous to the University of But the State's budget situation is get strategy. California -- something that sends a symbolic mes- sage rather than a specific one and that has not such that the most sophi: ticated budget strategy might net net new resources. Thus, decisions may been terribly well received in Sacramento. Unless and until the Trustees make the deregulation of the need to be made by the Trustees to reduce the scope a set of programs or activities within the system system their own policy agenda, it is unrealistic to 4

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