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Environmental Management Quick and Easy - Creating an Effective ISO 14001 EMS in Half the Time PDF

297 Pages·2007·2.95 MB·English
by  KausekJoe
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Environmental Management Quick and Easy Creating an Effective ISO 14001 EMS in Half the Time Joe Kausek ASQ Quality Press Milwaukee, Wisconsin American Society for Quality, Quality Press, Milwaukee 53203 © 2007 by American Society for Quality All rights reserved. Published 2006 Printed in the United States of America 12 11 10 09 08 07 06 5 4 3 2 1 Library of Congress Cataloging-in-Publication Data Kausek, Joe, 1957– Environmental management quick and easy : creating an effective ISO 14001 EMS in half the time / Joe Kausek. p. cm. Includes bibliographical references and index. ISBN-13: 978-0-87389-705-1 (hard cover : alk. paper) 1. Industrial management—Environmental aspects. 2. Environmental management. I. Title. HD30.255.K38 2006 658.4′083—dc22 2006032728 No part of this book may be reproduced in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Publisher: William A. Tony Acquisitions Editor: Matt Meinholz Project Editor: Paul O’Mara Production Administrator: Randall Benson ASQ Mission: The American Society for Quality advances individual, organiza- tional, and community excellence worldwide through learning, quality improve- ment, and knowledge exchange. Attention Bookstores, Wholesalers, Schools, and Corporations: ASQ Quality Press books, videotapes, audiotapes, and software are available at quantity discounts with bulk purchases for business, educational, or instructional use. For information, please contact ASQ Quality Press at 800-248-1946, or write to ASQ Quality Press, P.O. Box 3005, Milwaukee, WI 53201-3005. To place orders or to request a free copy of the ASQ Quality Press Publications Catalog, including ASQ membership information, call 800-248-1946. Visit our Web site at www.asq.org or http://qualitypress.asq.org. Printed on acid-free paper Preface T he current concern for the environment has never been greater. Turn on any newscast, read any newspaper, or scan any of the top stories on your favorite Internet site and you’re likely to find at least one article discussing global warming, the change in climate, the rising price and scarcity of oil, or the need for alternative energy sources. When I first got involved in developing and implementing environmental management systems (EMSs) back in the 1990s, much of the debate centered on whether global warming was real. Now, however, while almost all scientists agree that humans are impacting on the environment, the debate now centers on what the effects of this impact will be. Interesting enough, most scientists also agree that these effects, in whatever form they take, will for practical purposes be irreversible if we do not act quickly. But what can we do right now? Passing stricter environmental regula- tions may be part of the answer, but these are typically costly and have great economic impact. In addition, many of the current environmental issues have developed over the past 30 years despite the passage of a multitude of laws. Although stricter regulations in certain key areas are needed, clearly we will not be able to regulate our way out of our current dilemma. The answer is voluntary environmental performance improvement beyond compliance. The goal is to achieve sustainable development, which is economic development that meets the needs of today’s generation with- out impacting on the ability of future generations to meet their own needs. It was for this reason that the international community developed ISO 14001. The ISO 14001 standard provides a model for companies to use in developing a management system that moves beyond compliance toward sustainable development. The real benefit of ISO 14001 is that it can signifi- cantly improve an organization’s environmental performance while greatly improving its bottom line at the same time. Unfortunately, most companies that have implemented ISO 14001 have not yet moved beyond compliance and have not yet realized these dual benefits. xvii xviii Preface My motivation in writing this book was to demonstrate that the design and implementation of an ISO 14001 EMS need not be complicated or costly. The focus is on getting a basic yet effective EMS in place with mini- mal effort so that the organization can move quickly toward the environ- mental performance improvements that will be needed to meet the growing international demand for corporate environmental stewardship. Throughout this book, the focus is on the actions needed to generate corporate-wide sup- port for and involvement in environmental performance improvement. It is my wish that readers understand not only what they need to do and how to do it but also why they should do it and how to infuse this passion to others within their company. In order to support the goal of fast and easy ISO 14001 implemen- tation, I have provided dozens of tools, checklists, procedure templates, and spreadsheets I have developed and used during dozens of ISO 14001 implementations in organizations of all sizes. These tools not only speed the design and implementation of the EMS, they also provide for efficient and effective ongoing maintenance of the system. The goal is to minimize the overhead needed to manage and maintain the system so that more time and resources are available for actions that actually benefit the environment. By no means do the chapters in this book or the tools on the CD rep- resent the only or, in some cases, even the best way to implement an EMS in any specific company. I would be very grateful for any feedback or sug- gestions on this book or the tools provided. I can be contacted through [email protected]. Contents CD-ROM Contents ...................................... ix List of Figures and Tables ................................. xiii Preface ............................................... xvii Part I EMS Overview . . . . . . . . . . . . . . . . . . 1 Chapter 1 Management Systems Overview . . . . . . . . . . . . . . 3 The Purpose of a Management System ........... 4 The Case for ISO 14001 ...................... 4 Management System Evolution ................ 11 Chapter 2 EMSs and the ISO 14001:2004 Standard . . . . . . . 15 ISO 14001 Basics ........................... 15 Introductory Information ..................... 16 Scope ..................................... 18 Normative References ........................ 19 Terms and Definitions ........................ 19 Clause 4.1 General Requirements ............... 21 Clause 4.2 Environmental Policy ............... 22 Clause 4.3.1 Environmental Aspects ............. 23 Clause 4.3.2 Legal and Other Requirements. . . . . . . 28 Clause 4.3.3 Objectives, Targets, and Programs .... 29 Clause 4.4.1 Resources, Roles, Responsibility, and Authority ........................... 31 Clause 4.4.2 Competence, Training, and Awareness 32 Clause 4.4.3 Communication .................. 32 Clause 4.4.4 Documentation ................... 33 Clause 4.4.5 Control of Documents ............. 34 v vi Contents Clause 4.4.6 Operational Control ............... 35 Clause 4.4.7 Emergency Preparedness and Response .............................. 36 Clause 4.5.1 Monitoring and Measurement ....... 36 Clause 4.5.2 Evaluation of Compliance .......... 37 Clause 4.5.3 Nonconformity, Corrective and Preventive Action ........................ 37 Clause 4.5.4 Control of Records ................ 37 Clause 4.5.5 Internal Audit .................... 38 Clause 4.6 Management Review ................ 38 Summary .................................. 39 Part II EMS Design and Deployment . . . . . . 41 Chapter 3 The Planning Phase . . . . . . . . . . . . . . . . . . . . . . . . . 43 Project Overview ............................ 43 Planning Your EMS .......................... 45 Make the Initial Commitment .................. 45 Appoint the Management Representative ......... 48 Determine the EMS Scope .................... 49 Create the CFT ............................. 49 Create a Project Plan ......................... 50 Provide Initial Training ....................... 53 Draft the Environmental Policy Statement ........ 53 Develop a Communication Plan ................ 55 Summary .................................. 56 Chapter 4 The Design and Development Phase . . . . . . . . . . . 59 Identifying Regulatory Requirements ............ 59 Other Requirements ......................... 62 Organizing and Planning the Initial Environmental Review .................... 65 Initial Team Training ......................... 73 Establishing Criteria for Determining Significance . 73 Environmental Planning Workbook ............. 77 Conducting the Initial Environmental Review ..... 81 Determining Significant Environmental Aspects ... 86 Performing the Assessment .................... 89 Other Methods for Determining Significance ...... 97 Identifying Operational Controls ............... 98 Identifying Environmental Metrics .............. 103 Reviewing and Developing Emergency Preparedness and Response Procedures ...... 107 Contents vii Developing Common Support Processes ......... 108 Communications Process ..................... 115 Vendor and Subcontractor Control .............. 119 Calibration Systems ......................... 122 Training, Competency, and Awareness System .... 124 Nonconformance, Corrective and Preventive Action System .......................... 131 Internal Audit Process ........................ 136 Summary .................................. 141 Chapter 5 EMS Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Reviewing, Approving, and Issuing System Policies and Procedures ................... 144 Deploying Other Operational Controls ........... 146 Providing Initial Awareness Training ............ 147 Providing Activity-Specific Training ............ 148 Initiating Environmental Monitoring ............ 149 Conducting the First Round of Internal Management System Audits ............... 150 Summary .................................. 158 Part III EMS Improvement . . . . . . . . . . . . . . . 159 Chapter 6 The Improvement Phase . . . . . . . . . . . . . . . . . . . . . 161 Preparing for the Management Review. . . . . . . . . . . 161 Conducting the Management Review ............ 167 Environmental Objectives, Targets, and Management Programs ................... 170 Summary .................................. 175 Chapter 7 Conducting EMS Audits . . . . . . . . . . . . . . . . . . . . . 177 ISO 14001 Revisited ......................... 177 Audit Scope ................................ 180 Key Audit Points ............................ 181 Environmental Planning ...................... 182 Audit Strategy and Key Audit Points ............ 183 Operational Control ......................... 200 Audit Strategy and Key Audit Points ............ 207 Key Support Processes ....................... 218 Summary .................................. 224 viii Contents Chapter 8 Moving beyond Compliance . . . . . . . . . . . . . . . . . . 225 Pollution Prevention ......................... 226 EPA WasteWise Program ..................... 228 EPA Energy Star Program ..................... 236 EPA Green Power Partnership ................. 243 EPA Greenscapes Program .................... 244 Resource Conservation Challenge .............. 247 EPA’s Design for the Environment Program ....... 250 Internal Environmental Improvement Projects ..... 251 Small-Business Example: Oetiker—USA ........ 259 Summary .................................. 267 Notes ................................................. 269 Index ................................................. 271 Part I EMS Overview P art I examines the structure and intent of the ISO 14001 management system standard. Chapter 1 looks at what any management system should do and then briefly reviews the structure of ISO 14001.1 Of particular note is the section that discusses management system evolution from conformance through effectiveness and toward improvement. Chapter 2 builds on Chapter 1 by examining the ISO 14001:2004 model in more detail. The structure, interactions, and basic principles of environ- mental management as defined by ISO 14001:2004 are explored along with some of the important environmental factors driving organizations to imple- ment comprehensive EMSs. 1 Management Systems Overview I n general, any management system is composed of three primary processes: • The core processes, which focus on the primary purpose or outputs of the system and the processes that produce them. In the EMS it is the identification of significant environmental aspects along with the methods and means to control their related activities and to mini- mize or eliminate any adverse environmental impacts. The processes used to determine, assign, and monitor environmental improvement objectives would also classify as core processes in that they directly contribute to the core purpose of the EMS. • The key supporting processes, which provide direct inputs into the core processes or measure the results of the outputs. These include the processes used to maintain an awareness of legal and other requirements, ensure competency and awareness of employees, pro- vide an adequate infrastructure, communicate important EMS infor- mation, and monitor and evaluate environmental performance. • The management system supporting processes, such as document control, record control, and internal auditing. For a management system to be effective, these three components must be aligned and must perform as intended. While most of the attention is given to the core processes, failure to adequately monitor or control any of the supporting processes will impact on the effectiveness of the overall system. Now we will look at what a management system is supposed to do. 

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