Enterprise, Business-Process and Information Systems Modeling: 21st International Conference, BPMDS 2020, 25th International Conference, EMMSAD 2020, Held at CAiSE 2020, Grenoble, France, June 8–9, 2020, Proceedings

448 Pages·2020·30.015 MB·English

by  Selmin Nurcan, Iris Reinhartz-Berger, Pnina Soffer, Jelena Zdravkovic

Selmin Nurcan
Iris Reinhartz-Berger
Pnina Soffer
Jelena Zdravkovic (Eds.)
Enterprise, Business-Process
7
8 and Information Systems
3

P
I Modeling
B
N
L
21st International Conference, BPMDS 2020
25th International Conference, EMMSAD 2020
Held at CAiSE 2020, Grenoble, France, June 8–9, 2020, Proceedings
123
Lecture Notes
in Business Information Processing 387
Series Editors
Wil van der Aalst
RWTH Aachen University, Aachen, Germany
John Mylopoulos
University of Trento, Trento, Italy
Michael Rosemann
Queensland University of Technology, Brisbane, QLD, Australia
Michael J. Shaw
University of Illinois, Urbana-Champaign, IL, USA
Clemens Szyperski
Microsoft Research, Redmond, WA, USA
More information about this series at http://www.springer.com/series/7911
Selmin Nurcan Iris Reinhartz-Berger
(cid:129) (cid:129)
Pnina Soffer Jelena Zdravkovic (Eds.)
(cid:129)
Enterprise, Business-Process
and Information Systems
Modeling
21st International Conference, BPMDS 2020
25th International Conference, EMMSAD 2020
–
Held at CAiSE 2020, Grenoble, France, June 8 9, 2020
Proceedings
123
Editors
Selmin Nurcan Iris Reinhartz-Berger
University Paris 1 University of Haifa
Paris, France Haifa, Israel
PninaSoffer Jelena Zdravkovic
University of Haifa Stockholm University
Haifa, Israel Kista, Sweden
ISSN 1865-1348 ISSN 1865-1356 (electronic)
Lecture Notesin Business Information Processing
ISBN 978-3-030-49417-9 ISBN978-3-030-49418-6 (eBook)
https://doi.org/10.1007/978-3-030-49418-6
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Preface
This book contains the proceedings of two long-running events held along with the
CAiSEconferencerelatingtotheareasofenterprise,business-processandinformation
systems modeling: the 21st International Conference on Business Process Modeling,
Development and Support (BPMDS 2020) and the 25th International Conference on
Exploring Modeling Methods for Systems Analysis and Development (EMMSAD
2020). The two working conferences had a joint keynote on “Automated Process
Improvement: Status, Challenges, and Perspectives” given by Marlon Dumas, Pro-
fessor of Information Systems at Institute of Computer Science, University of Tartu.
More information on the individual events and their selection processes can be found
below.
BPMDS 2020
BPMDShasbeenheldasaseriesofworkshopsdevotedtobusinessprocessmodeling,
development,andsupportsince1998.Duringthisperiod,businessprocessanalysisand
design has been recognized as a central issue in the area of information systems
(IS)engineering.ThecontinuedinterestinthesetopicsonbehalfoftheIScommunity
isreflectedbythesuccessofthelastBPMDSeventsandtherecentemergenceofnew
conferencesandworkshopsdevotedtothetheme.In2011,BPMDSbecameatwo-day
workingconferenceattachedtoCAiSE(ConferenceonAdvancedInformationSystems
Engineering). The goals, format, and history of BPMDS can be found on the website
http://www.bpmds.org/.
In2020,BPMDStook place virtuallyas anonline event, keeping thegeneral spirit
and principles of BPMDS.
The intention of BPMDS is to solicit papers related to business process modeling,
development, and support (BPMDS) in general, using quality as a main selection
criterion. As a working conference, we aim to attract papers describing mature
research, but we still give place to industrial reports and visionary idea papers. To
encouragenewandemergingchallengesandresearchdirectionsintheareaofbusiness
process modeling, development, and support, we have a unique focus theme every
year.Paperssubmittedasideapapersarerequiredtobeofrelevancetothefocustheme,
thus providing a mass of new ideas around a relatively narrow but emerging research
area.Fullresearchpapersandexperiencereportsdonotnecessarilyneedtobedirectly
connectedtothistheme(theystillneededtobeexplicitlyrelevanttoBPMDSthough).
ThefocusthemeforBPMDS2020ideapaperswas“BPMmeetsdata.”Forthe21st
editionoftheBPMDSconference,weinvitedtheinterestedauthorstoaddress,through
theirideapapersandtheonlinediscussionsheldduringthetwodaysofBPMDS2020,
vi Preface
issues related to the intersection between business processes and data. These relations
can be viewed along the business process life-cycle:
– Designing and modeling data-aware processes
– Integrating and incorporating different kinds and sources of data in process exe-
cution environments (IoT, blockchain, network traffic)
– Monitoring, assessing performance and conformance, and predicting the outcomes
of running processes using the data they generate
– Creating process models from various sources of data through process discovery
BPMDS2020received30submissionsfrom19countries(Australia,Austria,Brazil,
Canada, Estonia, France, Germany, Iraq, Italy, Paraguay, Portugal, Slovenia, South
Africa, Spain, Switzerland, Tunisia, Ukraine, Uruguay, and the USA). The manage-
ment of paper submission and reviews was supported by the EasyChair conference
system. Each paper received at least three reviews. Eventually, 13 high-quality full
papers and 1 short paper were selected. These include two idea papers and one
experience report.
The accepted papers cover a wide spectrum of issues related to business process
modeling, development, and support. They are organized under the following section
headings:
(cid:129) Business process execution and monitoring
(cid:129) BPM applications in industry and practice
(cid:129) Planning and scheduling in business processes
(cid:129) Process mining
(cid:129) Process models and visualizations
We wishtothank all thepeople who submitted papers toBPMDS2020 for having
shared their work with us, as well as the members of the BPMDS 2020 Program
Committee, who made a remarkable effort in reviewing submissions.
We also thank the organizers of CAiSE 2020 for their help with the organization
of the event, particularly adjusting to the changing circumstances during the global
crisis andfacilitatingthetransformationtoavirtual event.Wealsothank IFIPWG8.1
for the support, and Springer and OCS for their kind assistance for the production
of the proceedings.
April 2020 Selmin Nurcan
Pnina Soffer
EMMSAD 2020
TheobjectiveoftheEMMSADconferenceseriesistoprovideaforumforresearchers
and practitioners interested in modeling methods for Systems Analysis and Develop-
ment(SA&D)tomeetandexchangeresearchideasandresults.Theconferenceaimsto
providehomeforarichheritageofmodelingparadigms,includingsoftwaremodeling,
business process modeling, enterprise modeling, capability modeling, ontology mod-
eling,anddomain-specificmodeling.Theseimportantparadigms,andspecificmethods
following them, continue to be enriched with extensions, refinements, and even new
languages, to address new challenges. Even with some attempts to standardize, new
modeling methods are constantly being introduced, especially in order to deal with
emergingtrendsandchallenges.Ongoingchangessignificantlyimpactthewaysystems
are being analyzed and designed in practice. Moreover, they challenge the empirical
and analytical evaluation of the modeling methods, which aims to contribute to the
knowledgeandunderstandingoftheirstrengthsandweaknesses.Thisknowledgemay
guideresearcherstowardsthedevelopmentofthenextgenerationofmodelingmethods
and help practitioners select the modeling methods most appropriate to their needs.
This year, EMMSAD 2020 took a virtual form. We continued with the five tracks
which emphasize the variety of EMMSAD topics:
1. Foundationsofmodeling&methodengineering–chairedbyJolitaRalytéandJanis
Stirna
2. Enterprise, business process & capability modeling – chaired by Jãnis Grabis and
Paul Grefen
3. Information systems & requirements modeling – chaired by Oscar Pastor and
Marcela Ruiz
4. Domain-specific & ontology modeling – chaired by Dimitris Karagiannis and
Arnon Sturm
5. Evaluation of modeling approaches – chaired by Agnes Koschmider and Geert
Poels
More details can be found at http://www.emmsad.org/.
29 submissions were received from 20 countries (Algeria, Austria, Bosnia and
Herzegovina, Brazil, Canada, China, Estonia, France, Israel, Germany, Latvia, The
Netherlands, Pakistan, Portugal, South Africa, Spain, Sweden, Switzerland, Turkey,
andtheUSA).Thedivisionofsubmissionsamongtrackswasasfollows(asinglepaper
could be categorized into multi tracks): 5 submissions related to foundations of
modeling & method engineering; 10 to enterprise, business process & capability
modeling; 15 to information systems & requirements modeling; to domain-specific &
ontology modeling; and 5 to evaluation of modeling approaches. After a rigorous
reviewprocess,whichincluded3or4reviewspersubmission,15high-quality(11long
and 4 short) papers were selected. They were divided into 5 sections as follows:
viii EMMSAD 2020
1. Requirements & method engineering:
(cid:129) Onat Ege Adali, Oktay Turetken, Baris Ozkan, Rick Gilsing, and Paul Grefen:
“A Multi-Concern Method for Identifying Business Services: A Situational
Method Engineering Study”
(cid:129) Prince Singh, Luuk Veelenturf, and Tom van Woensel: “Modeling Complex
Business Environments for Context Aware Systems”
(cid:129) Sara Perez-Soler, Gwendal Daniel, Jordi Cabot, Esther Guerra, and Juan De
Lara:“TowardsAutomatingtheSynthesisofChatbotsforConversationalModel
Query” (short paper)
2. Enterprise & business modeling:
(cid:129) Georgios Koutsopoulos, Martin Henkel, and Janis Stirna: “Conceptualizing
Capability Change”
(cid:129) Kurt Sandkuhl and Janis Stirna: “Supporting Early Phases of Digital Twin
Development with Enterprise Modeling and Capability Management: Require-
ments from Two Industrial Cases”
(cid:129) Jānis Grabis: “Integrated On-demand Modeling for Configuration of
Trusted ICT Supply Chains” (short paper)
3. Software-related modeling:
(cid:129) Florian Rademacher, Sabine Sachweh, and Albert Zündorf: “A Modeling
Method for Systematic Architecture Reconstruction of Microservice-Based
Software Systems”
(cid:129) Marcela Ruiz and Björn Hasselman: “Can We Design Software as We Talk?”
(short paper)
(cid:129) Luiz Marcio Cysneiros and Julio Cesar Leite: “Non-Functional Requirements
Orienting the Development of Socially Responsible Software” (short paper)
4. Domain-specific modeling:
(cid:129) Roman Lukyanenko: “A journey to BSO: Evaluating Earlier and More Recent
Ideas of Mario Bunge as a Foundation for Information and Software
Development”
(cid:129) ThomasGray,DominikBork,andMarneDeVries:“ANewDEMOModelling
Tool that Facilitates Model Transformations”
(cid:129) Sabine Molenaar, Laura Schiphorst, Metehan Doyran, Albert Salah, Fabiano
Dalpiaz, and Sjaak Brinkkemper: “Reference Method for the Development of
Domain Action Recognition Classifiers: the Case of Medical Consultations”
5. Evaluation-related research:
(cid:129) BenRoelensandDominikBork:“AnEvaluationoftheIntuitivenessofthePGA
Modeling Language Notation”
(cid:129) MouaadHafsiandSaidAssar:“DoesEnterpriseArchitecturesupportCustomer
Experience Improvement? Towards a Conceptualization in Digital Transfor-
mation Context”
EMMSAD 2020 ix
(cid:129) RickGilsing,AnnaWilbik,PaulGrefen,OktayTuretken,andBarisOzkan:“A
Formal Basis for Business Model Evaluation with Linguistic Summaries”
WewishtothankEMMSAD2020authorsforhavingsharedtheirworkwithus,as
wellasthemembersofEMMSAD2020ProgramCommitteefortheirvaluablereviews
in the difficult times of COVID-19 epidemic. Special thanks go to the track chairs for
their help in EMMSAD advertising and submission attraction. Finally, we thank the
organizers of CAiSE 2020 for their help with the organization of the event, IFIP
WG8.1foritssupport,andSpringerstaff(especiallyRalfGerstner,ChristineReiss,and
OCS support).
April 2020 Iris Reinhartz-Berger
Jelena Zdravkovic