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328 Pages·2022·33.985 MB·English
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The Enterprise Engineering Series Pedro Sousa André Vasconcelos Enterprise Architecture and Cartography From Practice to Theory; From Representation to Design The Enterprise Engineering Series FoundingEditor JanL.G.Dietz,TechnicalUniversityofDelft,Delft,TheNetherlands JoséTribolet,InstitutoSuperiorTecnico,TechnicalUniversityofLisbon,Lisboa, Portugal Editors-in-Chief DavidAveiro ,FacultyofExactSciencesandEngineering,Universityof Madeira,Funchal,Portugal RobertPergl,FacultyofInformationTechnologies,CzechTechnicalUniversityin Prague,Praha6,CzechRepublic HenderikA.Proper,ITforInnovativeServices(ITIS),LuxembourgInstituteof ScienceandTechnology(LIST),Esch-sur-Alzette,Luxembourg EditorialBoardMembers JosephBarjis,InstituteofEngineeringandManagement,SanFrancisco,USA GiancarloGuizzardi ,FreeUniversityofBozen-Bolzano,Bolzano,Italy JanA.P.Hoogervorst,AntwerpManagementSchool,Antwerp,Belgium HansB.F.Mulder,UniversityofAntwerp,Antwerpen,Belgium MartinOp’tLand,AntwerpManagementSchool,Antwerp,Belgium MarnédeVries,IndustrialandSystemsEngineering,UniversityofPretoria, Pretoria,SouthAfrica RobertWinter,InstituteforInformationManagement,UniversityofSt.Gallen, St.Gallen,Switzerland Enterprise Engineering is an emerging discipline for coping with the challenges (agility, adaptability, etc.) and the opportunities (new markets, new technologies, etc.) faced by contemporary enterprises, including commercial, nonprofit and governmental institutions. It is based on the paradigm that such enterprises are purposefullydesignedsystems,andthustheycanberedesignedinasystematicand controlledway.Suchenterpriseengineeringprojectstypicallyinvolvearchitecture, design,andimplementationaspects. TheEnterpriseEngineeringseriesthusexploresadesign-orientedapproachthat combines the information systems sciences and organization sciences into a new fieldcharacterizedbyrigoroustheoriesandeffectivepractices.Booksinthisseries should critically engage the enterprise engineering paradigm, by providing sound evidencethateitherunderpinsitorthatchallengesitscurrentversion.Tothisend, two branches are distinguished: Foundations, containing theoretical elaborations andtheirpracticalapplications,andExplorations,coveringvariousapproachesand experiencesinthefieldofenterpriseengineering.Withthisuniquecombinationof theoryandpractice,thebooksinthisseriesareaimedatbothacademicstudentsand advancedprofessionals. Pedro Sousa (cid:129) André Vasconcelos Enterprise Architecture and Cartography From Practice to Theory; From Representation to Design PedroSousa AndréVasconcelos InstitutoSuperiorTécnico InstitutoSuperiorTécnico UniversityofLisbon UniversityofLisbon Lisbon,Portugal Lisbon,Portugal ISSN1867-8920 ISSN1867-8939 (electronic) TheEnterpriseEngineeringSeries ISBN978-3-030-96263-0 ISBN978-3-030-96264-7 (eBook) https://doi.org/10.1007/978-3-030-96264-7 ©TheEditor(s)(ifapplicable)andTheAuthor(s),underexclusivelicensetoSpringerNatureSwitzerland AG2022 Thisworkissubjecttocopyright.AllrightsaresolelyandexclusivelylicensedbythePublisher,whether thewhole orpart ofthematerial isconcerned, specifically therights oftranslation, reprinting, reuse ofillustrations, recitation, broadcasting, reproductiononmicrofilmsorinanyotherphysicalway,and transmissionorinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilar ordissimilarmethodologynowknownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthisbook arebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsor theeditorsgiveawarranty,expressedorimplied,withrespecttothematerialcontainedhereinorforany errorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardtojurisdictional claimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland To myfriendsJoséTribolet,AndréSampaio, andRicardoLeal, foralltheinspiring discussionsaboutthesethemes. To mywifeMariaandmysonsMigueland Marta. PedroSousa To mywife, Ana mychildren,Leonor, DianaandHelena andmyparents,Fernandaand Fernando. AndréVasconcelos Foreword Warning I bear a very special relationship with the authors of this book, so be aware of the implicitbias this forewordinevitablypossesses. The authorsare Professorsof InformationSystemsattheDepartmentofComputerScienceandEngineering(DEI) ofIST,UniversityofLisbon,whereIwasFullProfessoruntilmyretirement2years ago. With Pedro Sousa, I had the privilege to initiate the teaching of Information Systems Architecture two decades ago, in the then novel specialized curriculum of Information Systems of the Computer Science and Engineering Bachelor and MasterofScienceDegrees.AndréVasconceloshasdonehisPh.D.thesisundermy supervision,andweallhavebeeninvolvedintheestablishmentanddevelopmentof EnterpriseEngineering,since2004tothepresentday. All of us have been very active also in research, supervising many M.Sc. and Ph.D. students, while pursuingalso professionalactivities as practicantengineers, inprivateandpubliccompaniesandinpublicadministrationinstitutesanddepart- ments. AboutThisBook Thisbookrepresentsamajormilestoneinthematurationandthealignmentofthe fundamentalconceptsthat our Lisbon pole of Enterprise Engineeringhas focused on after these two decades. The authors present in the book their specialized views, which are naturally distinct from each other given their specific research and professionalfocus, in an integratedand coherentway, a featonly possible by theirvastexperienceinjointlyteachingM.Sc.andPh.D.courses. Myrecommendationtosomeonewithpotentialinterestinenterprisearchitecture andtryingtodecidewhetherthisbookisworthpayingattentiontoistoreadfirst, slowlyandreflexively,Chap.2—FoundingConcepts.Understandingthedeeprela- vii viii Foreword tionbetweenSystemsandArchitecture,asitconcernsthehumancapabilitytodeal intelligentlyandpurposefullywithEnterprises,bothindividuallyascollectively,is asolidandsoundstartingpointtobenefitinfullfromthepedagogicalexpositionof thedifferentsubjectspresentedinthebook. ThebookaddressesthetwomostrelevantdimensionsofEnterpriseArchitecture, representation and design, detailing in the several chapters both theoretical and practicalaspectsrelevantforthesepurposes. IchoosetoemphasizeinthisforewordtherelevanceofEnterpriseCartography, as the meansfor humansto apprehendand comprehendthe context,the facts, the actions,theevidences,andtheeffectsthatoccurwiththeirenterprisecontext,with asharedsemanticandontologicalcontext. The availability of proper, truthful, real-time Enterprise Cartography, enabling effective and efficient communication among all Enterprise collaborators, maxi- mizesthe effectsofsystemic, timely,and synchronizedactions.Today,the advent of 5G and the IoT provides affordable technological means to achieve real-time systemic and global “As Is” representations of an Enterprise, as long as there is sound and solid Enterprise Architecture tools and infrastructures in place, dynamicallyand constantly updatedto track the continuouschangesthat occuras timegoesby. It is my deep belief that we will be seeing the emergence of the collective awarenessofthestateandthedynamicsassociatedwithanyenterprise,continuously construedand reified fromthe data collectedby the sensorsand the humanactors as theyact, enrichingthe informationavailableto andsurroundingeach actor and enablinghimtomakebetterdecisions. TheimpressiveadvanceswearewitnessinginAIandDeepLearningwillfurther potentiatethecapabilitiesofeachhumanandofthecollectiveofhumansthatareat anygivenmomentanEnterprise,toactintelligentlytowardachievingtheirintended purpose. InConclusion I considerthatthe contextsof thisbookrepresenta majorcontributiontowardthe BodyofKnowledgeofEnterpriseEngineering,inthe“latusensu,”valuabletothose involvedinteaching,research,andprofessionalpractice. The existence of systemic and holistic perspectives of Enterprise Architecture, founded on solid enterprise semantics and ontology basis, will constitute “Must Have” requirements adopted by all Enterprise Architects and by all Enterprises. Without it, I fear for the perniciousand uncontrolledusage and effects of AI and MLinthefuture. INESC JoséTribolet Lisboa,Portugal January2022 Contents PartI Motivation:WhyWeWroteThisBook 1 Introduction................................................................. 3 1.1 EnterpriseArchitecture:ExpectationsandDisappointments....... 3 1.2 EnterpriseDesignandRepresentation .............................. 5 1.3 EnterpriseCartography .............................................. 9 1.3.1 ApproachestoEnterpriseCartography.................... 12 1.4 BookStructureandContributions................................... 13 1.4.1 BookContributions......................................... 14 1.4.2 BookStructure.............................................. 14 1.5 Exercises.............................................................. 15 References.................................................................... 15 PartII Theory:TheTheoriesBehind 2 FoundingConcepts......................................................... 19 2.1 SystemsandEnterprises ............................................. 19 2.1.1 Systems ..................................................... 19 2.1.2 Enterprises.................................................. 21 2.2 ArchitectureandEnterpriseArchitecture ........................... 22 2.3 DesignandRepresentation........................................... 24 2.4 ArchitectureViewsandViewpoints................................. 26 References.................................................................... 27 3 EnterpriseArchitecture.................................................... 29 3.1 Introduction........................................................... 29 3.2 EnterpriseArchitectureDomainsandFrameworks................. 29 3.2.1 TheZachmanFramework.................................. 30 3.2.2 TheOpenGroupArchitectureFramework................ 33 3.2.3 ArchiMate................................................... 33 3.2.4 CommonlyusedArchitectureLayers...................... 36 3.3 TheArchitectureoftheEnterprise .................................. 36 ix x Contents 3.3.1 StrategyArchitectureLayer................................ 36 3.3.2 BusinessArchitectureLayer............................... 48 3.3.3 InformationArchitectureLayer............................ 57 3.3.4 InformationSystemsArchitectureLayer.................. 60 3.3.5 TechnologyArchitectureLayer............................ 63 3.3.6 ServiceArchitectureLayer................................. 66 3.4 Exercises.............................................................. 68 References.................................................................... 76 4 EnterpriseArchitecturePatternsandPrinciples ....................... 79 4.1 Introduction........................................................... 79 4.1.1 PrinciplesDescription...................................... 79 4.1.2 PrinciplesSummary........................................ 80 4.2 Cross-LayerPrinciples............................................... 80 4.2.1 ComponentsAreCentralized .............................. 80 4.2.2 Front-OfficeProcessesAre Separatedfrom Back-OfficeProcesses...................................... 84 4.2.3 Channel-SpecificIsSeparatedfrom Channel-Independent....................................... 86 4.2.4 DataIsProvidedbytheSource............................ 87 4.2.5 DataIsMaintainedintheSourceApplication ............ 88 4.2.6 DataIsCapturedOnce ..................................... 89 4.2.7 SystemsCommunicateThroughServices................. 90 4.2.8 BusinessandInformationArchitecturesAreAligned.... 90 4.2.9 BusinessandApplicationArchitecturesAreAligned .... 92 4.2.10 InformationandApplicationArchitectures AreAligned................................................. 92 4.2.11 RequiredApplicationServicesAreAvailable............. 94 4.2.12 ServicesHaveDifferentInterfaces ........................ 96 4.2.13 ApplicationsManageInformationwiththeSame SecurityLevel............................................... 97 4.2.14 CriticalProcessAreExecutedinSpecificSystems....... 98 4.2.15 EachInformationEntityIsManagedbyaSingle Application.................................................. 99 4.2.16 PrimitiveandDerivedDataAreManagedby DifferentITComponents................................... 100 4.3 BusinessLayerPrinciples............................................ 102 4.3.1 BusinessUnitsAreAutonomous.......................... 102 4.3.2 CustomersHaveaSinglePointofContact................ 102 4.3.3 ManagementLayersAreMinimized ...................... 102 4.4 InformationLayerPrinciples ........................................ 104 4.4.1 InformationManagementIsEverybody’sBusiness ...... 104 4.4.2 CommonVocabularyandDataDefinitions................ 104 4.4.3 ContentandPresentationAreSeparated .................. 107

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