OMNICAST 4.8 LIVE VIEWER USER GUIDE This document explains how to use the Omnicast Live Viewer application GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Omnicast 4.8 Live Viewer User Guide Document number: EN.100.003-V4.8.B(1) Updated: September 14, 2011 Copyright Notice © 2011 Genetec Inc. All rights reserved. Genetec Inc. distributes this document with software that includes an end-user license agreement and is furnished under license and may be used only in accordance with the terms of the license agreement. The contents of this document are protected under copyright law. The contents of this guide are furnished for informational use only and are subject to change without notice. Genetec Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this guide. This publication may not be copied, modified, or reproduced in any form or for any purpose, nor can any derivative works be created therefrom without Genetec Inc.’s prior written consent. Genetec Inc. reserves the right to revise and improve its products as it sees fit. This document describes the state of a product at the time of document’s last revision, and may not reflect the product at all times in the future. In no event shall Genetec Inc. be liable to any person or entity with respect to any loss or damage that is incidental to or consequential upon the instructions found in this document or the computer software and hardware products described herein. The use of this document is subject to the disclaimer of liability found in the end–user license agreement. Trademarks "Genetec", "Omnicast", "Synergis", "AutoVu", "Federation", the Genetec stylized "G" and the Omnicast, Synergis and AutoVu logos are trademarks of Genetec Inc., either registered or pending registration in several jurisdictions. "Security Center", "Security Center Mobile", "Plan Manager", and the Security Center logo are trademarks of Genetec Inc. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. All specifications are subject to change without notice. ii COPYRIGHT © 2001 - 2011 BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. EN.100.003-V4.8.B(1) GENETEC TABLE OF CONTENTS OMNICAST 4.8 LIVE VIEWER USER GUIDE Table of Contents This document explains how to use the Omnicast Live Viewer application Section 1 Preface Information about this document and what is new About this guide . . . . . . . . . . . . . . xii Intended audience . . . . . . . . . . . . . xii Purpose and scope . . . . . . . . . . . . . xii Document structure . . . . . . . . . . . . . xii Where to find more information . . . . . . . . . . . . xiii About Omnicast documentation . . . . . . . . . . . xiii About Omnicast plugin manuals . . . . . . . . . . . xiv How to provide feedback . . . . . . . . . . . . xiv Technical Support . . . . . . . . . . . . . . xv What's new in Omnicast 4.8? . . . . . . . . . . . . xvi New features in the Live Viewer . . . . . . . . . . . . xvi Axis T8310 Video Surveillance Control Board system . . . . . . . . xvi Event Monitoring by entity type . . . . . . . . . . . xvi Network options accessibility . . . . . . . . . . . . xvi Technical Support information . . . . . . . . . . . . xvi Section 2 Live Viewer Overview Instruction on how to start and exit the Live Viewer followed by a tour of its workspace About Live Viewer . . . . . . . . . . . . . . 2 Introduction . . . . . . . . . . . . . . 2 Access to Live Viewer . . . . . . . . . . . . . 2 Getting started . . . . . . . . . . . . . . 2 Connecting to Omnicast . . . . . . . . . . . . . 3 Standard logon procedure . . . . . . . . . . . . 3 Using Windows credentials . . . . . . . . . . . . 3 Preconfigured logon . . . . . . . . . . . . . 3 Supervised logon . . . . . . . . . . . . . 4 Application control panel . . . . . . . . . . . . . 5 Connection status . . . . . . . . . . . . . 5 Logon/Logoff . . . . . . . . . . . . . . 5 CPU gauge . . . . . . . . . . . . . . 5 Video gauge . . . . . . . . . . . . . . 5 Volume control . . . . . . . . . . . . . . 5 COPYRIGHT © 2001 - 2011 BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. iii EN.100.003-V4.8.B(1) TABLE OF CONTENTS GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Popup messages . . . . . . . . . . . . . . 5 Missed notification log . . . . . . . . . . . . . 6 Exiting Live Viewer . . . . . . . . . . . . . . 6 Normal exit . . . . . . . . . . . . . . . 6 From Full Screen Video mode . . . . . . . . . . . . 7 Live viewer workspace . . . . . . . . . . . . . . 8 Introduction . . . . . . . . . . . . . . . 8 Workspace elements . . . . . . . . . . . . . . 8 Main menu . . . . . . . . . . . . . . . 8 Main toolbar . . . . . . . . . . . . . . . 8 Viewing pane . . . . . . . . . . . . . . . 9 Camera pane . . . . . . . . . . . . . . . 9 Tool pane . . . . . . . . . . . . . . . 9 Analog monitor pane . . . . . . . . . . . . . 9 Message pane . . . . . . . . . . . . . . 9 Customizing your workspace . . . . . . . . . . . . 9 Live Viewer menu . . . . . . . . . . . . . . 10 System menu . . . . . . . . . . . . . . 10 View menu . . . . . . . . . . . . . . 12 Camera Menu . . . . . . . . . . . . . . 13 Layouts menu . . . . . . . . . . . . . . 14 Tools menu . . . . . . . . . . . . . . 14 Custom menu items . . . . . . . . . . . . . 15 Help menu . . . . . . . . . . . . . . 16 Section 3 Basic Operations Introduction to the basic operations of the Live Viewer to get you started quickly Viewing a camera . . . . . . . . . . . . . . 20 How to view a camera . . . . . . . . . . . . . 20 Drag-and-drop . . . . . . . . . . . . . 20 Double-click . . . . . . . . . . . . . . 20 Using the keyboard . . . . . . . . . . . . . 20 Finding a camera . . . . . . . . . . . . . 20 Introduction . . . . . . . . . . . . . . 20 Local search . . . . . . . . . . . . . . 20 Global search . . . . . . . . . . . . . . 21 Viewing tile . . . . . . . . . . . . . . 23 Definition . . . . . . . . . . . . . . 23 Border highlight . . . . . . . . . . . . . 23 Tile controls . . . . . . . . . . . . . . 23 Camera controls . . . . . . . . . . . . . 24 Tile background . . . . . . . . . . . . . 25 Recording. . . . . . . . . . . . . . . 25 Recording modes . . . . . . . . . . . . . 25 iv COPYRIGHT © 2001 - 2011 BY GENETEC INC. 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EN.100.003-V4.8.B(1) GENETEC TABLE OF CONTENTS OMNICAST 4.8 LIVE VIEWER USER GUIDE Recording status . . . . . . . . . . . . . . 25 Record button . . . . . . . . . . . . . . 26 Adding bookmarks . . . . . . . . . . . . . 26 Controlling dome cameras . . . . . . . . . . . . . 28 Dome cameras . . . . . . . . . . . . . . 28 Using the PTZ controls . . . . . . . . . . . . . 28 Using the PTZ toolbar . . . . . . . . . . . . . 29 Using the joystick . . . . . . . . . . . . . 30 Using the PC keyboard . . . . . . . . . . . . . 30 Digital zoom . . . . . . . . . . . . . . . 30 Introduction . . . . . . . . . . . . . . 30 Using the digital zoom controls . . . . . . . . . . . 31 Using the PC keyboard . . . . . . . . . . . . . 31 Tile contextual menu . . . . . . . . . . . . . 32 Definition . . . . . . . . . . . . . . . 32 Selecting the viewing quality . . . . . . . . . . . . 32 Selecting the metadata overlays . . . . . . . . . . . 32 Changing the state of output relays . . . . . . . . . . . 32 Viewing a camera sequence . . . . . . . . . . . . 33 What is a camera sequence? . . . . . . . . . . . . 33 Definition . . . . . . . . . . . . . . . 33 How to view a camera sequence . . . . . . . . . . . 33 Finding a camera sequence . . . . . . . . . . . . 33 Controlling the camera sequence . . . . . . . . . . . . 33 Camera sequence controls . . . . . . . . . . . . 33 Pausing a camera sequence . . . . . . . . . . . . 34 Controlling individual cameras . . . . . . . . . . . . 35 Viewing a map . . . . . . . . . . . . . . . 36 What is a map? . . . . . . . . . . . . . . 36 Definition . . . . . . . . . . . . . . . 36 How to view a map . . . . . . . . . . . . . 36 Finding a map . . . . . . . . . . . . . . 36 Controlling the map . . . . . . . . . . . . . . 37 Map controls . . . . . . . . . . . . . . 37 Limitation . . . . . . . . . . . . . . . 37 Viewing on analog monitors . . . . . . . . . . . . 38 Definition . . . . . . . . . . . . . . . 38 Where to find analog monitors . . . . . . . . . . . 38 Viewing cameras . . . . . . . . . . . . . . 39 Viewing camera sequences . . . . . . . . . . . . 39 Full screen operation . . . . . . . . . . . . . . 40 Introduction . . . . . . . . . . . . . . 40 Full screen mode . . . . . . . . . . . . . . 41 Description . . . . . . . . . . . . . . 41 Show/hide the window panes . . . . . . . . . . . . 41 Full screen video mode . . . . . . . . . . . . . 42 Description . . . . . . . . . . . . . . 42 COPYRIGHT © 2001 - 2011 BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. v EN.100.003-V4.8.B(1) TABLE OF CONTENTS GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Controlling the application . . . . . . . . . . . . 42 Using multiple screens . . . . . . . . . . . . . 43 Introduction . . . . . . . . . . . . . . 43 Assigning PC displays to the Live Viewer . . . . . . . . . . 43 Video wall configuration . . . . . . . . . . . . 43 Section 4 Alarm Management Instruction on how to handle alarms in the Live Viewer and how to trigger alarms Introduction . . . . . . . . . . . . . . 46 What is an alarm? . . . . . . . . . . . . . 46 What constitutes an alarm?. . . . . . . . . . . . 46 What triggers alarms? . . . . . . . . . . . . 46 How do I get notified? . . . . . . . . . . . . 46 What are my options when I receive an alarm? . . . . . . . . . 46 Receiving alarms . . . . . . . . . . . . . . 47 Alarm notification . . . . . . . . . . . . . 47 Alarm bell . . . . . . . . . . . . . . 47 Alarm warning message . . . . . . . . . . . . 47 Armed tiles . . . . . . . . . . . . . . 48 Alarm list . . . . . . . . . . . . . . 48 Viewing alarms . . . . . . . . . . . . . . 49 Alarm display tile . . . . . . . . . . . . . 49 Description . . . . . . . . . . . . . . 49 Alarm controls . . . . . . . . . . . . . 49 Controlling individual alarm elements . . . . . . . . . . 50 Alarm display modes . . . . . . . . . . . . . 51 Introduction . . . . . . . . . . . . . . 51 Simple mode . . . . . . . . . . . . . . 51 Salvo mode . . . . . . . . . . . . . . 52 Block mode . . . . . . . . . . . . . . 52 Handling alarms . . . . . . . . . . . . . . 54 Acknowledging an alarm . . . . . . . . . . . . 54 Introduction . . . . . . . . . . . . . . 54 Default acknowledgement . . . . . . . . . . . . 54 Alternate acknowledgement . . . . . . . . . . . 54 Custom acknowledgement . . . . . . . . . . . . 54 Other handling options . . . . . . . . . . . . . 55 Forward . . . . . . . . . . . . . . 55 Auto forward . . . . . . . . . . . . . . 55 Snooze . . . . . . . . . . . . . . 55 Pausing an alarm . . . . . . . . . . . . . 56 View alarm procedure . . . . . . . . . . . . 57 View alarm history . . . . . . . . . . . . . 57 View alarms on analog monitors . . . . . . . . . . . 58 vi COPYRIGHT © 2001 - 2011 BY GENETEC INC. 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EN.100.003-V4.8.B(1) GENETEC TABLE OF CONTENTS OMNICAST 4.8 LIVE VIEWER USER GUIDE Triggering new alarms . . . . . . . . . . . . . 59 Introduction . . . . . . . . . . . . . . 59 Predefined alarms . . . . . . . . . . . . . . 59 Definition . . . . . . . . . . . . . . . 59 Trigger predefined alarms . . . . . . . . . . . . 59 Contextual alarms . . . . . . . . . . . . . . 60 Definition . . . . . . . . . . . . . . . 60 Trigger contextual alarm . . . . . . . . . . . . 60 Alarm playback . . . . . . . . . . . . . . 61 Description . . . . . . . . . . . . . . 61 Replay a past alarm . . . . . . . . . . . . . 61 Section 5 Advanced Features Instruction on how to use the advanced features and how to customize the Live Viewer Advanced dome controls . . . . . . . . . . . . . 64 PTZ commands . . . . . . . . . . . . . . 64 Description . . . . . . . . . . . . . . 64 On-screen menu . . . . . . . . . . . . . . 64 Specific commands . . . . . . . . . . . . . 65 Modify preset . . . . . . . . . . . . . . 65 Record pattern . . . . . . . . . . . . . . 65 Auxiliary switches . . . . . . . . . . . . . 66 PTZ locking . . . . . . . . . . . . . . . 66 Lock PTZ . . . . . . . . . . . . . . . 66 Unlock PTZ . . . . . . . . . . . . . . 66 Camera blocking . . . . . . . . . . . . . . 67 Feature presentation . . . . . . . . . . . . . 67 Description . . . . . . . . . . . . . . 67 How it works . . . . . . . . . . . . . . 67 Blocking cameras . . . . . . . . . . . . . . 68 Accessing the dialog . . . . . . . . . . . . . 68 Dialog description . . . . . . . . . . . . . 68 Camera blocking rules . . . . . . . . . . . . . 69 Rule #1 . . . . . . . . . . . . . . . 69 Rule #2 . . . . . . . . . . . . . . . 69 Rule #3 . . . . . . . . . . . . . . . 69 Rule #4 . . . . . . . . . . . . . . . 69 Event monitoring . . . . . . . . . . . . . . 70 Introduction . . . . . . . . . . . . . . 70 Event list . . . . . . . . . . . . . . . 70 Using the event list . . . . . . . . . . . . . . 70 Viewing the video associated to a camera event . . . . . . . . . 70 Event filter . . . . . . . . . . . . . . 71 COPYRIGHT © 2001 - 2011 BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. vii EN.100.003-V4.8.B(1) TABLE OF CONTENTS GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Instant replay . . . . . . . . . . . . . . 72 Launching instant replay . . . . . . . . . . . . 72 Timeline . . . . . . . . . . . . . . . 72 Description . . . . . . . . . . . . . . 72 Playback cursor . . . . . . . . . . . . . 73 Background color . . . . . . . . . . . . . 73 Event markers . . . . . . . . . . . . . 73 Time range markers . . . . . . . . . . . . . 73 Playback commands . . . . . . . . . . . . . 74 Description . . . . . . . . . . . . . . 74 Status panel . . . . . . . . . . . . . . 74 Controlling the playback . . . . . . . . . . . . 74 Controlling the playback speed . . . . . . . . . . . 75 Bookmark commands . . . . . . . . . . . . 75 Save, Print, and Export . . . . . . . . . . . . 76 Other commands . . . . . . . . . . . . . 77 Description . . . . . . . . . . . . . . 77 Local recording . . . . . . . . . . . . . . 78 Purpose . . . . . . . . . . . . . . 78 Scope of local recording . . . . . . . . . . . . 78 Using local recording . . . . . . . . . . . . . 78 Start/stop local recording . . . . . . . . . . . . 78 Limitations . . . . . . . . . . . . . . 79 Configuring local recording . . . . . . . . . . . 79 Keyboard Commands . . . . . . . . . . . . . 80 Controlling the viewing pane . . . . . . . . . . . . 80 Controlling the layouts . . . . . . . . . . . . 80 Tile configuration panel . . . . . . . . . . . . 81 Selecting cameras and tiles by IDs. . . . . . . . . . . 81 Controlling the selected entity . . . . . . . . . . . 82 Special Controls . . . . . . . . . . . . . . 83 Opening dialogs . . . . . . . . . . . . . 83 Switching focus . . . . . . . . . . . . . 83 PTZ or Digital Zoom commands . . . . . . . . . . . 83 Advanced PTZ controls . . . . . . . . . . . . 84 Instant replay controls . . . . . . . . . . . . 84 Macros . . . . . . . . . . . . . . 85 Using macros . . . . . . . . . . . . . . 86 What is a macro? . . . . . . . . . . . . . 86 Executing macros . . . . . . . . . . . . . 86 Using hot macros . . . . . . . . . . . . . 87 What are hot macros? . . . . . . . . . . . . 87 Configuring hot macros . . . . . . . . . . . . 87 Using plugins . . . . . . . . . . . . . . 89 What is a plugin? . . . . . . . . . . . . . 89 Plugin types . . . . . . . . . . . . . . 89 Introduction . . . . . . . . . . . . . . 89 viii COPYRIGHT © 2001 - 2011 BY GENETEC INC. 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EN.100.003-V4.8.B(1) GENETEC TABLE OF CONTENTS OMNICAST 4.8 LIVE VIEWER USER GUIDE Using the Remote Live Viewer plugin . . . . . . . . . . . 90 Viewer layouts . . . . . . . . . . . . . . . 92 Terminology . . . . . . . . . . . . . . . 92 Viewing pane . . . . . . . . . . . . . . 92 Monitor ID . . . . . . . . . . . . . . 92 Viewing tile . . . . . . . . . . . . . . 92 Tile pattern . . . . . . . . . . . . . . 92 Viewer layout . . . . . . . . . . . . . . 92 Layout selection tabs . . . . . . . . . . . . . 93 Layout management . . . . . . . . . . . . . 93 Using predefined layouts . . . . . . . . . . . . 93 Layout controls . . . . . . . . . . . . . . 93 Changing the tile pattern . . . . . . . . . . . . 94 Running the guard tour . . . . . . . . . . . . . 94 Changing the layout configuration . . . . . . . . . . . 94 Display management . . . . . . . . . . . . . 95 Tile display memory . . . . . . . . . . . . . 95 Layer 4 . . . . . . . . . . . . . . . 96 Layer 3 . . . . . . . . . . . . . . . 96 Layer 2 . . . . . . . . . . . . . . . 96 Layer 1 . . . . . . . . . . . . . . . 96 Double-click vs. Drag-and-drop . . . . . . . . . . . 96 Customizing the Live Viewer . . . . . . . . . . . . 98 Options dialog box . . . . . . . . . . . . . . 98 Description . . . . . . . . . . . . . . 98 General options . . . . . . . . . . . . . . 99 Description . . . . . . . . . . . . . . 99 User login dialog . . . . . . . . . . . . . . 99 Guard tour . . . . . . . . . . . . . . 100 Instant Replay . . . . . . . . . . . . . . 100 Network options . . . . . . . . . . . . . . 101 . . . . . . . . . . . . . . . . 101 Description . . . . . . . . . . . . . . 101 Network card . . . . . . . . . . . . . . 101 Connection type . . . . . . . . . . . . . . 101 Default viewing stream . . . . . . . . . . . . . 101 Audio options . . . . . . . . . . . . . . 103 Description . . . . . . . . . . . . . . 103 Sound bites . . . . . . . . . . . . . . 103 Audio volume . . . . . . . . . . . . . . 103 Alarm options . . . . . . . . . . . . . . 104 Description . . . . . . . . . . . . . . 104 On new alarms . . . . . . . . . . . . . . 104 Snooze time . . . . . . . . . . . . . . 104 Visual options . . . . . . . . . . . . . . 105 Description . . . . . . . . . . . . . . 105 Information displayed in the viewing pane . . . . . . . . . . 105 COPYRIGHT © 2001 - 2011 BY GENETEC INC. REPRODUCTION AND DISCLOSURE PROHIBITED. ix EN.100.003-V4.8.B(1) TABLE OF CONTENTS GENETEC OMNICAST 4.8 LIVE VIEWER USER GUIDE Tile toolbar commands . . . . . . . . . . . . 106 User interaction options . . . . . . . . . . . . 107 Description . . . . . . . . . . . . . . 107 System messages . . . . . . . . . . . . . 107 On application exit . . . . . . . . . . . . . 108 Snapshots . . . . . . . . . . . . . . 108 Peripheral options (Joystick) . . . . . . . . . . . . 109 Description . . . . . . . . . . . . . . 109 Active joystick . . . . . . . . . . . . . 109 Axis . . . . . . . . . . . . . . . 109 Buttons . . . . . . . . . . . . . . 110 Peripheral options (Keyboard) . . . . . . . . . . . . 111 Description . . . . . . . . . . . . . . 111 Keyboard protocol . . . . . . . . . . . . . 111 Keyboard address . . . . . . . . . . . . . 111 COM port . . . . . . . . . . . . . . 111 Automatic detection. . . . . . . . . . . . . 111 Display options . . . . . . . . . . . . . . 112 Description . . . . . . . . . . . . . . 112 Video options . . . . . . . . . . . . . 112 Selecting PC displays . . . . . . . . . . . . 114 Video wall . . . . . . . . . . . . . . 114 Local recording options. . . . . . . . . . . . . 115 Description . . . . . . . . . . . . . . 115 Record path . . . . . . . . . . . . . . 115 Archive files . . . . . . . . . . . . . . 115 Disk minimum free space . . . . . . . . . . . . 116 Remote access options . . . . . . . . . . . . . 117 Description . . . . . . . . . . . . . . 117 Date and time options . . . . . . . . . . . . . 118 Description . . . . . . . . . . . . . . 118 Device time zone . . . . . . . . . . . . . 118 Time zone abbreviations . . . . . . . . . . . . 118 Glossary Explains the terminology used in this user guide Index x COPYRIGHT © 2001 - 2011 BY GENETEC INC. 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