Table Of Content

English for InternationaL • O U f l s m Workbook Miriam Jacob Itinerary Unit SeHing Revision DeveLoping the Topic • 1 Travel agencies and tour Vocabulary 1: types of holiday Reading 1: Weddings and Honeymoons • Types of operators language Focus: compound adjectives with Reading 2: Sells Ring and Confetti Rains Holiday numbers Vocabulary 2: compound nouns page 4 Speechwork: word stress, in two, three and 0 listening 1 and 2:The Type of Holiday Italians 0 four-syllable words Prefer Writing 1: letter-writing format Writing 2: completing a fax 2 Recruitment and job language Focus: simple/continuous verb forms listening 1: work experience 0 A Career in hunting Writing 1: a career history Writing 3: describing a career • Tourism Speechwork: word stress: -tion. -ai, -ial. -ity, 0 Reading: On a Tour of Duty page 9 -ely Vocabulary: job titles and job terms Writing 2: a letter of application 3 Tourism organisations and language Focus: past simple/present perfect listening: development of tourism in the 0 Trends in tourist boards simple Czech Republic Tourism Writing 1: changing trends in tourism Writing 3: a memo: tourism in the Czech page 14 Speech work: past verb forms with ed 0 Republic • Vocabulary 1; terms for travellers Reading: They Came, They Saw, They Ate Pizza Writing 2: writing from notes Vocabulary 2: money terms • ,4 Tourist boards, tour Listening 1: Top ten highest spending 0 Reading: When the Heat is On Where People operators, Tourist visitors to the UK listening 2: Sicilian tourism 0 Go Iannfdo rtmraavteiol na gCeenntstr es (TICs), Speechwork: the schwa:l 0 Writing 2: a report on tourism in Sicily page 18 Vocabulary: British and American usage Speaking: reading figures aloud language Focus: the definite artide Writing 1: expanding notes into an article 5 Travel agenCies language Focus: asking questions and question listening 2: the sales conversation •0 Travel Agents ta~ Reading 1: Selling Techniques • page 22 Speechwork: intonation in questions 0 Reading 2: Top Shop Listening 1: a booking form 0 Vocabulary: compound adjectives Writing 1: a letter of confirmation Writing 2: a fax requesting information Review 1 language Review Units 1-5 page 27 • 6 Tour operators and Speechwork: contractions 0 Reading: Holiday Reps Enjoy a Hard Tour hoteliers language Focus: the passive Day's Night Operators Vocabulary 1: words with more than one Writing 1: a briefing letter for a new meaning page 29 employee listening 1 and 2:Poker game decides the 0 fortune of holiday firms Vocabulary 2: financial expressions Writing 2: a report on sales patterns 7 Tourist boards Vocabulary 1: advertiSing literature Vocabulary 3: describing leisure pursuits • Promoting a language Focus: referring to the future Reading: Test Series Gives Big Boost to Destination 0 West Indies Tourism Speechworlc: pausing and rhythm 0 page 34 Vocabulary 2: brochure language listening: promoting Ireland as a tourist destination Writing 1: promotional material Writing 2: reporting on how Ireland is promoted • 8 Ecological and economic Speechwork: word boundaries 0 Reading: Battle to Save the Galapagos Responsible issues Vocabulary 1: business collocations Vocabulary 2: the environment Tourism National and local 0 government language Focus: reporting verbs Listening: Ecocentrics page 38 Environmental and tourism Writjng: Instructions for Travellers to agenCies India 2 Unit Setting Revision Developing the Topic 9 AU tourism providers Vocabulary 1: two-part verbs Vocabulary 3: air travel Transport Language Focus: two-part verbs Listening: flight scheduling •0 page 42 Speechwork: making announcements 0 Reading: Which Seat on the Plane? Writing: a fax: information on procedures • 10 Customer relations Vocabulary 1: adjectives describing personality: Reading 1: An Unfortunate Inodent at Customer departments prefixes Ridgeway Tours Relations Language Focus· infinitve or gerund? Vocabulary 2: service page 48 Speechwork: contrastive stress 0 Listening: dealing with customers face to-face 0 • Writing 1: replying to a letter of Reading 2: Answering Customer Queries complaint Vocabulary 3: expressions with hand Writing 2: writing instructions - how to create a good impression Review 2 Language Review Units 6·10 page 52 11 Hotels Language Focus: adjectives and order of adjectives listening: Grand Bohemia Hotel •0 Hotel Facilities Speech work: stress in compound 0 Reading: Seeking a Grander Hotel page 54 adjectives vocabulary 2: forming verbs with the prefix Vocabulary 1: collocations with and en or em Writing: replying to a letter of enqUiry 12 Hotels, trade fairs, tour Language Focus 1: conjunctions Listening: choosing a site for a theme 0 Selecting operators Vocabulary: adjectives park Locations Speechwork: pronunciation of the 0 Language Focus 2: conjunctions page 59 letter a Writing: recommending a new site • Reading: Mammon Rampant in City of Shrines 13 Tourist Information Vocabulary 1: tourist facilities Listening 2: london Tourist Board 0 Things to Do Centres Speech work: pausing and stress 0 Language Focus 2: intensifiers page 63 Language Focus 1: conditionals Vocabulary 2: Synonyms: British and Listening 1: Berlin Tourist Office 0 American English • Writing 1: a leaflet giving tourist Reading: Greenwich - the Centre of information Time and Space Writng2: giving tourism information 14 Guided tours Speechwork: pausing, stress and pitch 0 Listening: custodians at Dover Castle 0 Marketing Writing 1: designing a poster Vocabulary 1: castles and museums the Past Language Focus: relative clauses Writing 2: a speech: life in the Middle page 6~ Speaking: giving a guided tour Ages • Reading: Fossils Get into Showbiz Vocabulary 2: negative and positve adjectives Writing 3: writing an advertisement 15 Hotels, airlines, conference Speech work: sound and spelling - word 0 Vocabulary: conferences and meetings Business organisers stress in homographs Listening: organising a conference 0 Travel language Focus: possibility and certainty Writing 2: writing a set of instructions • page 74 Writing 1: a template promotional letter Reading: Women Business Travellers Review 3 language Review Units 11·15 page 79 .. Tapescripts 81 Key • = Reading text o = listening text 3 o Types of Holiday Revision Vocabulary 1 Language Focus Compound adjectives with numbers , a Decide if these sentences are correct or incorrect. Correct the sentences that are wrong. I J b a It's a five miles' drive to the airport. """ b On this two-day escorted trip to the Cairngorms, you wiD c travel by coach. d e There are several three~day weekend break packages in this brochure. '" e i d The guests decided to opt for the five~courses set menu. e Management regret to announce that there will be a four f hour delay. 9 , .., 2 Use the information in the grid to write short descriptions. (The first one has been done for you.) the What is hidden vertical ~ word? _______ a Its a twrJ-cenirehofid.cutUz,JtingJeKen ~M. You will staslJl two liJ.xw'f il"ve-dNh0t.tJ.4, the FurtJuuJ. Use the words that are missing from these sentences to in Pa1.errrw arui the pon.u. Nuevo in CefaiJ1. 7k complete the grid. pa~ wi1i in.cLu.d.e hAlf-board with a fUur-course a A flight from London to Australia is a _ -_ flight. (4. 4) everWtfl meal in flu. tra.d.i.titmai r~ta.ura.n.t. b A _____ is a holiday where the tour·operator arranges both the flight and the accommodation. (7 & 4) c Two weeks at a residential art school is a ____ Tour Number Duration Hotels Category location Oth~ of centres ..... holiday. (7 & 8) a Sicily two 7 nights Fortun.l ..... PalefTT10 HB d A holiday aboard a luxury liner is a ___. (6) Ponte Cefalu If aditional e A two-or three-day holiday which is not taken during the Nuovo restaurant (number of week is a .(7 & 5) courses..: 4) .... A holiday visiting a game park is a . (6) b Goo two 14 nights eo. B~~ch ... on .....' " HB 9 A holiday on a farm, staying as a guest of the owners, is a "d N!WDe/hi Smiles guided~ ____. (8) Toj from the '" 3 days Mah,1 city centre ~ 2 Answer these questions: c ,Tourdk ey three 14 nights DS;am/ednf.MJ n ....., eFsBc orted hiler! a What is the opposite of a long-haul destination? Taurus K" evt'ning me~ Mountains ..... 3cou~ b Give an example of each of the following for your country: d Orlando "'0 10 nights Or/,mdo 10 miles in Orlando: 1 a long-haul destination "d Sup/erne from visit theme pan:s 2 a special interest holiday Cayman ..... DiSney Islands World 3 a city break Cayman on beach Cayman: G,,,," be"" 4 a theme park HB 5 a domestic resort r.e.s.ta.u.ra nt == o Types of Holiday Speechwork a 0 b Word stress Yours Sincerely, John Barrett 0 The words in the box appear in the two reading texts in Sales Manager c Developing the Topic. 0 Put them into the corred columns according to their stress Ms D. Carlisle patterns. The Grove House d 0 lOurs 435 lovers lane Europa Avenue Prjnceton 74n Newbern abroad arrange better 08540 ord Medl 02155 Massachu:s::e:.t;t.s_ __~ castle client couple e customer destination escape 0 Dear Ms Carlisle, marriage occasion prefer 0 . t draw your attention to recommended reservations romantic In particular I woul~ hk\~g the four-hour weddings something neW an eXC! I , . es by elephant and h the groom arnlJ specialist towards wedding in Thailand were rf mance by drummers . dwithapeor the proceedIngs en 46 in our brochure. We •• •• • hich is on page . and dancers, W dd' s in hot air balloons ,n ••• •• • ••• are also able to offer we 109 Kenya or on camels in Mombasa. abroad 9 0 We look forward to hearing from you in the near future and welcoming you on one of our Europa wedding packages. Please phone our help line on 10293847456 for up-to-the-minute information on availability. 0 e in whiCh yOU our letter 01 5 Jun moon packageS h lhank yOU tor Y . on about our hOney our latest fmati e request info p'ease nnd endos d hich most suit ence ·th a diller . d those tours w WI have mar"0_, e brochure. I 'lour needs. o listen to the tape and check your answers. Nearer at home, here in the States we offer 0 under-sea ceremonies off Florida Keys, or if ou prefer to marry in the Winter we can arrang: the Writing 1 ceremony to be On the ski slopes in Vermont. These are the different sections of a letter. They are in the 0 wrong order. 8th June Put them in the corred order, by numbering them 1-10. 5 Developing the Topic Reading 1 Read the article Weddings and Honeymoons and answer the questions. a Why, according to the article, is it becoming more popular in d What change is affecting this trade at the moment? Britain to get married abroad? e Which extras were once free, but are now to be found 00 b What is the minimum time a tour operator needs to the supplements lists? organise a wedding abroad? Why is Ireland becoming a popular destination? c Which group of people find this type of wedding more attractive? Weddings and Honeymoons GETTING married .broad 75, she said the concept was particularly suited to couples was once ron$idered a whim embarking on a second marriage or those who had been living strictly for the fabulously together for many years. wealthy - or deeply eccentric. "They often want to escape everything and everybody and But over the last to years just celebrate their wedding quietly," said Ms O'Brien. it has become a much more The majority of wedding couples prefer to travel just with accepted idea. Indeed, it each other, hut an increasing number are inviting a couple of is now considered trendy. friends or relatives. Carol Stokes, Thomson Holidays' long-haul ""-'_--'--' Although the total market marketing manager, said there is also a growing trend towards remains relati\·c.ly small, at."Counting for perhaps 15,000 of the wedding groups. dose to 400,000 couples who get married each year, numbers "It is no longer unusual to have 10 or 15 people accompanying arc increasing all the time. the bride and groom, and on one famous o<;casion last year, we Cost is one of the main reasons. It is estimated the had a group of 64," she said. averag~ wedding in Britain t.'ost'i between £8,000 and £10,000. In the past, wedding guests would stay in a separate hotel and This contrast.. with the f.2,OOO it can cost a couple to have a return home a week before the newlyweds, but Kuoni's Ms combined wedding ceremony and honeymoon abroad. O'Bricn said they now often accompanied the couple for the It is also ea."ier to arrange. While many UK ceremonies are whole of the trip. planned a year or more in advance, weddings abroad can "Trends are definitely changing," she added. usually be booked a few months ahead. Operators covering In fact, trends arc changing across the whole of the certain destinations can handle a reservation just 2 weeks before honeymoons market. For example, operators wed to offer the \,,·eddiog day - although it is not recommended. flowers, fruit or 'wine free of charge to newlyweds. But now Colleen O'Brien, weddings coordinator for Kuooi, which such extras invariably appear under the heading of '"special handles about 3,000 weddings a year, said: "There is quite a lot occasions" - next to a list of applicable supplements. of administrative work which needs to be done, so the more According to Kuoni, the Maldives, Mauritius, St Lucia and time we baye the better. Far East tours are among the most requested honeymoon "Clients should also be aware they will need to have some destinations. involvement with the paperwork, although we try to keep that Closer to home, short·break specialist Time OfT said Venice, to a minimwn. However, we do fmd some customers who think Rome and Paris were continuing to attrac.:t steady business, that because they have booked their wedding through a tour while Ireland was becoming popular for its romantic castles and operator, they will bay'€: to do absolutely nothing." country hou$e hotels with four.poster beds. She thought getting married abroad was "the perfect idea". (from Travel Trade Gazette) Although Kuoni's wedding client" have ranged in age from 18 to o Types of Holiday Reading 2 Read Bells ring and confetti rains from Bali to Cyprus and find the following places: a The most popular destination in the Indian Ocean. b A destination that has recently abolished a residency qualification. c An area that is popular due to its cheapness. d An ideal location for safari honeymoons. e Where the bride and groom must be of the same religion. Where most weddings take place at a beach resort. 9 Where couples must be resident in the country for at least seven days. h A country where the Tourist Board has issued a leaflet explaining wedding procedures. A location that does not have a residency qualification. Where the price includes the chapel fee, photographs, a limousine and witnesses. Bells Ring and Confetti Rains from Bali to Cyprus Peter Lilley looks at both the new and the traditional wedding venues THE CARRIBEAN Somak Holidays offers wedding packages at a number of beach hords. THE CARIBBEAN is still (he most popular region for getting married abroad, helped considerably by (he relative cheapness of BALI J:l..maica and ,he Dominictn Republic - the ben-selling Anmhcr more problematic place to hold weddings, which was destinations for both Thomson and Cosmos. why Thomson withdrew. The Cayman Islands has made it easier for couples to gcc Couples need to be resident in the country for seven working married by abolishing itS previous 72-hour residency qualification. days and present themselves to officials in Jakarta. The Department of Tourism has issued a leaflct. Gwing It is also imponant that both the bride and groom should be of Married in the Cayman Islands, detailing all the information the same ~ligion. required to obtain a marriage liccnce. Skybus Holidays' Caribbean Dream programme is among MALAYSIA operatOIS featuring St Lucia, where it offers wedding arrangements Most couples who get married in Malaysia do so in Penang - the from £374 per couple at the Islander, Candyo Inn and Caribees country's first and best-known beach resort. hotels. Caribtours offers plantation weddings on St Kitts and Popular locations for the ceremony include the Shangri-La Rasa Nevis. Sayang with its exquisite gardens. THE INDIAN OCEAN THEUS Mauritius has moved ahead of the Seychelles as the rnO$[ popular The popular wedding locations of Florida, Hawaii and Las Vegas wedding destinuion in the Indian Ocean. have the advantage of having no residency qualification. so couples Ic is now thc bigges-Heller for Kuoni, which features eight can get married 3S soon as their paperwork is in order. propenies including Lc Touessrok, where wedding arrangements Prices stare at £142 for 3 wedding ceremony at the Chapd of coS( £125 per couple. Flowers in Las Vegas which includes the chapel fee, witnesses, photogr.aphs and limousine service. KENYA In Hawaii. prices start at £589 which includes hi~ of a Gaining in popularity ~ry quickly and an ideal choice for limousine and a solo musician or vocalist at the reception. couples who want a beach/safari combination or a two-ccmre wedding/honeymoon I1Utching Kenya with the Seychelles or (from Trawl Trad~ Gautu) Mauritius. 2 Which destinations would you advise these clients to choose? a Miss Colley and Mr Browne who would like to go on a safari honeymoon. b John and Sarah who have only four days for the trip. e Petra and Peter who would like to go to Asia and stay at the seaside. d Charles and Diana who would like to get married on a plantation. e Antonella and Francesco who would like a reception with live music. 7 Vocabulary 2 Listening 2 Compound nouns Vincenzo is a travel consultant in a busy travel agency in Look again at Bells Ring and Confetti Rains. Palermo, the regional capital of Sicily. He is talking to CQIr Butler, the new Ventures Manager of Exotic Destinations, How many compound nouns can you find containing the about where Sicilians go on holiday. word wedding? For example: wedding arrangements. o = 2 Use the nouns in the box to form compound nouns Listen and decide if these statements are true or false. = 0 meaning: a The most popular holiday destination is the USA. T F 0 a tourist destination at the seaside b 60 per cent of Sicilians holiday in Europe. T F = b the price charged for a religious ceremony c Thailand and Singapore are more popular honeymoon c document permitting someone to marry destinations than the Maldives or China. T 0 F d a chauffeur-driven car d Sicilian holidaymakers only want to sit on the beach all d':'J TDF= = beach fee limousine service e The Far East is popular because you can have the su~ and D chapel licence marriage resort the sea as well as touring the area. T F Mexico has become popular in the last three years. TDF= Listening 1 Giovanna is a travel consultant in a large Roman travel Writing 2 agency. She is talking to Colin Butler, the new Ventures Manager of Exotic Destinations, about the types of holiday Complete Colin Butler's fax to the Managing Director of many Romans take today. Exotic Destinations. o Listen and complete the chart. To Maria Rodriguts Exotic D~(inarions Fax 044 1713548979 Time of year Types and length of Places most From Colin Burltr holiday likely to go Fax 00 39 92 374 857 · · No. of pages including this one: 1 • USA Rc Italians' holiday preferences · • Dear Maria, I have had several meetings with travel agents throughout Italy. The meetings in Rome and Palermo were particularly useful. • 1 Holiday periods According to the travel agent in Rome, Italians tend to take (a) ___ · · · breaks in August with shorter breaks at (b) and 2 Icl'_~~_ · 2 Destinations • Both consultants believed that (d) , (e) • South · America and the Far East were popular destinations. Their comme~~ • Seychelles suppon the figures we have from the tourist board and our previoos research on the popularity of particular destinations both for the · general holiday trade and the honeymoon trade. though in Sicily it is felt that (f) is the most exotic destination. 3 Cultural! short break holidays · 3 • • These tend to be taken at (9) ____ when Italians visit {h)~~~ cities such as (i) • (j) , and {k), ____ · • 4 Types of holiday Apparently, Romans still require mainly (1) ____ while the Sicia-£ are now demanding (m)' ____ • Madrid 5 Popularity of the Orient This is growing in popularity as tounsts can combine a (n) _ ___ · 4 • honeymoons with a (0)' ____ I trust that this will be helpful. 1'/1 submit a flill repon on my return ne)7 • Australia week. · Regards • A Career in Tourism Revision Language Focus o Simple/continuous verb forms 1 Peter is being interviewed on the radio about his career. Peter. The job at Woburn was demanding but very Listen and fill in the gaps. enjoyable. Interviewer: Peter (a) ........................ in various sectors Interviewer: But you've moved again? of the trade now for many years. As I Peter. Yes. I couldn't resist the challenge to have a understand it. Peter, you (b) . . .. in say in the future needs of a heritage site Bahrain, Kuwait and other countries in the such as Hadrian's Wall. At present I Middle East and now you (e) .. in (j) ...... to persuade government to England? understand the need for the conservation Peter: Yes, thaI's right. of our culture, but at the same time to allow for maximum visitor satisfaction. Interviewer: Can you tell us how it all started? Peter: Er ... when I (d) .............. school I joined the 2 Tick"/ the corred boxes. army and got my first posting to Bahrain. a The interviewer says "Peter has been working in various Interviewer: So how was that connected with tourism? sectors" . Peter: While I (e) ............... in Bahrain I was asked Does this mean: D to set up a youth television service. So I left Peter worked in all the sectors at the same time? the army and continued to live in the Middle 2 Peter worked and is still working in the tourism D East. I (ft ............. on very well in the media industry? D business but (g) ............. to take up a post 3 Peter no longer works in tourism? at the Hilton Hotel in Kuwait . b The interviewer says "you have worked in Bahrain". Interviewer: So you had two changes of career. Why Does this mean: D move again? 1 Peter no longer works in Bahrain? D 2 Peter still works in Bahrain? Peter: Well, it was something I (h) ...... to do. D 3 Peter is about to return to Bahrain? Interviewer: But then you returned to England and Woburn. Why was that? Peter: I felt that the time was ripe to return home. There (i) . . ... a time when you feel a little homesick. Interviewer: So what did you do at Woburn? 9 Writing 1 1$1 Look at the pictures and the notes and use them to help you complete the dialogue. The first one has been done for you. 1 Area Sales Manager 2 office junior 3 one year later. tour guide 4 home after 3 years 5 7 I"IANAG:£R o NEWTOWN BRANCH 0 GLOBAL TRAV£LAG:ENCX 6 3~S I:. ., ; 10 I, 11 17 Is 13 'f 13 Interviewer: What do you do? Paula: (I) I am the Ar'ea Sales Managu for Funtour5 Ltd. a firm of travel agents. Interviewer: I understand that you've had a varied career. How did you start? Paula: (2) .•. Interviewer: And what did you do after that? Paula: (3) .•..• Interviewer: What then? Paula: (4) Interviewer: Back to the travel hade business? Paula: ~ ................. -.................................. ................. . Interviewer: And when did you move here, to Funtours? Paula: (6) . Interviewer: And what does your job involve? Paula: Interviewer: Thank you, Paula. I've enjoyed talking to you.